Home › Companies › D6A3AC112301537A5D72C2BC354177B5 › VW Service Advisor (1900)
VW Service Advisor (1900)
D6A3AC112301537A5D72C2BC354177B5 · West Broad VW Kia - Richmond, VA 23294; 9001 W Broad St, Richmond, VA, 23294, USA · Active · $50,000–$100,000 / year · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | D6A3AC112301537A5D72C2BC354177B5 |
| Title | VW Service Advisor (1900) |
| Normalized title | - |
| Department / team | - |
| Location | Richmond, VA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $50,000–$100,000 / year |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-01-07 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from D6A3AC112301537A5D72C2BC354177B5. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Richmond. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | D6A3AC112301537A5D72C2BC354177B5 |
| Source | a4695d34-efea-4270-9326-3dfccb732561 |
| ATS provider | Paycom ATS |
Description
Description
West Broad Volkswagen – Page Auto Group | Richmond, VA
West Broad Volkswagen is a trusted dealership dedicated to delivering an exceptional customer experience. We are seeking a friendly, organized, and customer-focused Service Advisor to join our team. West Broad VW is part of Page Auto Group which has proudly served the Richmond community for nearly 50 years.
Position Summary
The Service Advisor is the main point of contact for service customers, providing outstanding customer service while clearly communicating vehicle needs, repair recommendations, timelines, and costs.
Key Responsibilities
Greet customers promptly and professionally
Schedule service appointments and manage customer flow
Listen to customer concerns and accurately document service needs
Explain recommended maintenance and repairs in a clear, customer-friendly manner
Prepare repair orders with accurate estimates and obtain approvals
Provide timely updates on vehicle status and completion times
Maintain high customer satisfaction (CSI) standards
Answer phone inquiries regarding appointments and vehicles in service
Deliver completed vehicles and review services performed
Ensure repair orders are properly documented and closed
Follow dealership, manufacturer, and safety guidelines
Communicate concerns to the Service Manager
Refer sales opportunities to the Sales Department when appropriate
Qualifications
Strong customer service and communication skills
Organized and detail-oriented
Ability to work in a fast-paced environment
Automotive or dealership experience preferred, but not required
Benefits
Competitive pay
Health, dental, and vision insurance
Paid time off and holidays
401(k) with company match
Profit sharing
Tuition reimbursement for job-related courses
Training and growth opportunities
Apply today to join a dealership that values customer care, teamwork, and long-term success.
Qualifications
High school diploma or equivalent; additional education or training in automotive service preferred.
Previous experience in a service advisor or similar role in a dealership.
Excellent customer service and communication skills.
Strong organizational skills and attention to detail.
Knowledge of automotive maintenance and repair procedures.
Ability to follow federal, state, and local regulations.
Valid driver’s license and clean driving record.
Full job record
| Job ID | 9aed8d0e7acb80f70991cecd0719772b54756070 |
| Org ID | c5289e08-d223-4f93-b9d4-9939453b9186 |
| Source ID | a4695d34-efea-4270-9326-3dfccb732561 |
| Board ID | a4695d34-efea-4270-9326-3dfccb732561 |
| Provider | paycom |
| Provider Job Key | 41482 |
| Title | VW Service Advisor (1900) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | West Broad VW Kia - Richmond, VA 23294; 9001 W Broad St, Richmond, VA, 23294, USA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | VA |
| City | Richmond |
| Salary Raw | $50,000.00 - $100,000.00 Commission |
| Salary Min | 50,000 |
| Salary Max | 100,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=41482&clientkey=D6A3AC112301537A5D72C2BC354177B5 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=41482&clientkey=D6A3AC112301537A5D72C2BC354177B5 |
| First Seen At | 2026-05-31 19:07:24Z |
| Last Seen At | 2026-06-06 09:55:20Z |
| Last Checked At | 2026-06-06 09:55:20Z |
| Last Changed At | 2026-05-31 19:07:24Z |
| Inactive At | — |
| Source Posted At | 2026-01-07 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=D6A3AC112301537A5D72C2BC354177B5/date=2026-06-06/2026-06-06T09-55-19-066Z-97f7941453f5c516518696cca8fc9cedc16c2800571093ef919eed1079893632.json |
Event Fields
{
"content_hash": "cda7fdb235b35669df0c62d9d07e497a64ec4dea84b649410ae48dd469369124",
"source_hash": "72e075b49ce8dd0d9eeb6caf84d5a64200d7d9f186d6c77c57c92d8054f9c26a",
"last_changed_at": "2026-05-31T19:07:24.498Z",
"active_status": "active"
}Parsed Structured
{
"language": "en",
"location": {
"raw": "West Broad VW Kia - Richmond, VA 23294; 9001 W Broad St, Richmond, VA, 23294, USA",
"city": "Richmond",
"region": "VA",
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"salary_max": 100000,
"salary_min": 50000,
"inferred_at": "2026-06-06T09:55:20.951Z",
"launch_scope": {
"reason": "english_us_canada",
"included": true,
"language": "en",
"location": {
"raw": "West Broad VW Kia - Richmond, VA 23294; 9001 W Broad St, Richmond, VA, 23294, USA",
"city": "Richmond",
"region": "VA",
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"countries": [
"United States"
]
},
"remote_policy": null,
"salary_period": "year",
"workplace_type": null,
"salary_currency": "USD"
}Extensions
{}Native Structured
{
"detail": {
"city": "Richmond",
"jobId": 41482,
"level": "",
"endDate": "",
"legalId": 1,
"isHotJob": false,
"jobShift": "",
"jobTitle": "VW Service Advisor (1900)",
"location": "West Broad VW Kia - Richmond, VA 23294",
"startDate": "",
"clientCode": "13U90",
"remoteType": "",
"description": "<p><strong>West Broad Volkswagen – Page Auto Group | Richmond, VA</strong></p>\n\n<p>West Broad Volkswagen is a trusted dealership dedicated to delivering an exceptional customer experience. We are seeking a friendly, organized, and customer-focused <strong>Service Advisor</strong> to join our team. West Broad VW is part of Page Auto Group which has proudly served the Richmond community for nearly 50 years.</p>\n\n<h3>Position Summary</h3>\n\n<p>The Service Advisor is the main point of contact for service customers, providing outstanding customer service while clearly communicating vehicle needs, repair recommendations, timelines, and costs.</p>\n\n<h3>Key Responsibilities</h3>\n\n<ul>\n\t<li>\n\t<p>Greet customers promptly and professionally</p>\n\t</li>\n\t<li>\n\t<p>Schedule service appointments and manage customer flow</p>\n\t</li>\n\t<li>\n\t<p>Listen to customer concerns and accurately document service needs</p>\n\t</li>\n\t<li>\n\t<p>Explain recommended maintenance and repairs in a clear, customer-friendly manner</p>\n\t</li>\n\t<li>\n\t<p>Prepare repair orders with accurate estimates and obtain approvals</p>\n\t</li>\n\t<li>\n\t<p>Provide timely updates on vehicle status and completion times</p>\n\t</li>\n\t<li>\n\t<p>Maintain high customer satisfaction (CSI) standards</p>\n\t</li>\n\t<li>\n\t<p>Answer phone inquiries regarding appointments and vehicles in service</p>\n\t</li>\n\t<li>\n\t<p>Deliver completed vehicles and review services performed</p>\n\t</li>\n\t<li>\n\t<p>Ensure repair orders are properly documented and closed</p>\n\t</li>\n\t<li>\n\t<p>Follow dealership, manufacturer, and safety guidelines</p>\n\t</li>\n\t<li>\n\t<p>Communicate concerns to the Service Manager</p>\n\t</li>\n\t<li>\n\t<p>Refer sales opportunities to the Sales Department when appropriate</p>\n\t</li>\n</ul>\n\n<h3>Qualifications</h3>\n\n<ul>\n\t<li>\n\t<p>Strong customer service and communication skills</p>\n\t</li>\n\t<li>\n\t<p>Organized and detail-oriented</p>\n\t</li>\n\t<li>\n\t<p>Ability to work in a fast-paced environment</p>\n\t</li>\n\t<li>\n\t<p>Automotive or dealership experience preferred, but not required</p>\n\t</li>\n</ul>\n\n<h3>Benefits</h3>\n\n<ul>\n\t<li>\n\t<p>Competitive pay</p>\n\t</li>\n\t<li>\n\t<p>Health, dental, and vision insurance</p>\n\t</li>\n\t<li>\n\t<p>Paid time off and holidays</p>\n\t</li>\n\t<li>\n\t<p>401(k) with company match</p>\n\t</li>\n\t<li>\n\t<p>Profit sharing</p>\n\t</li>\n\t<li>\n\t<p>Tuition reimbursement for job-related courses</p>\n\t</li>\n\t<li>\n\t<p>Training and growth opportunities</p>\n\t</li>\n</ul>\n\n<p><strong>Apply today to join a dealership that values customer care, teamwork, and long-term success.</strong></p>\n\n<p style=\"margin-left:19px\"> </p>\n",
"jobCategory": "",
"salaryRange": "$50,000.00 - $100,000.00 Commission",
"socialMedia": {
"xLink": {
"text": "Page%2520Associates%2520Inc%2520Job%2520Opportunity%2520Vw%2520Service%2520Advisor%2520%25281900%2529"
},
"emailLink": {
"subject": "Page%20Associates%20Inc%20Job%20Opportunity%20Vw%20Service%20Advisor%20%281900%29",
"summary": "West%20Broad%20Volkswagen%20%E2%80%93%20Page%20Auto%20Group%20%7C%20Richmond%2C%20VA%0A%0AWest%20Broad%20Volkswagen%20is%20a%20trusted%20dealership%20dedicated%20to%20delivering%20an%20exceptional%20customer%20experience.%20We%20are%20seeking%20a%20friendly%2C%20organized%2C%20and%20customer-focused%20Service%20Advisor%20to%20join%20our%20team.%20West%20Broad%20VW%20is%20part%20of%20Page%20Auto%20Group%20which%20has%20proudly%20served%20the%20Richmond%20community%20for%20nearly%2050%20years.%0A%0APosition%20Summary%0A%0AThe%20Service%20Advisor%20is%20the%20main%20point%20of%20contact%20for%20service%20customers%2C%20providing%20outstanding%20customer%20service%20while%20clearly%20communicating%20vehicle%20needs%2C%20repair%20recommendations%2C%20timelines%2C%20and%20costs.%0A%0AKey%20Responsibilities%0A%0A%0A%09%0A%09Greet%20customers%20promptly%20and%20professionally%0A%09%0A%09%0A%09Schedule%20service%20appointments%20and%20manage%20customer%20flow%0A%09%0A%09%0A%09Listen%20to%20customer%20concerns%20and%20accurately%20document%20service%20needs%0A%09%0A%09%0A%09Explain%20recommended%20maintenance%20and%20repairs%20in%20a%20clear%2C%20customer-friendly%20manner%0A%09%0A%09%0A%09Prepare%20repair%20orders%20with%20accurate%20estimates%20and%20obtain%20approvals%0A%09%0A%09%0A%09Provide%20timely%20updates%20on%20vehicle%20status%20and%20completion..."
},
"facebookLink": {
"redirectUri": "",
"facebookAppId": "773759036043100"
},
"linkedInLink": {}
},
"isQuickApply": false,
"positionType": "Full Time",
"countryPaidIn": "",
"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"VW Service Advisor (1900)\",\"identifier\":\"J13U9041482\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/D6A3AC112301537A5D72C2BC354177B5/jobs/41482\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=D6A3AC112301537A5D72C2BC354177B5\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":50000,\"maxValue\":100000,\"unitText\":\"\"}},\"datePosted\":\"2026-01-07\",\"description\":\"Job DetailsJob Location: West Broad VW Kia - Richmond, VA 23294Position Type: Full TimeSalary Range: $50,000.00 - $100,000.00 CommissionWest Broad Volkswagen – Page Auto Group | Richmond, VA\\n\\nWest Broad Volkswagen is a trusted dealership dedicated to delivering an exceptional customer experience. We are seeking a friendly, organized, and customer-focused Service Advisor to join our team. West Broad VW is part of Page Auto Group which has proudly served the Richmond community for nearly 50 years.\\n\\nPosition Summary\\n\\nThe Service Advisor is the main point of contact for service customers, providing outstanding customer service while clearly communicating vehicle needs, repair recommendations, timelines, and costs.\\n\\nKey Responsibilities\\n\\n\\n\\t\\n\\tGreet customers promptly and professionally\\n\\t\\n\\t\\n\\tSchedule service appointments and manage customer flow\\n\\t\\n\\t\\n\\tListen to customer concerns and accurately document service needs\\n\\t\\n\\t\\n\\tExplain recommended maintenance and repairs in a clear, customer-friendly manner\\n\\t\\n\\t\\n\\tPrepare repair orders with accurate estimates and obtain approvals\\n\\t\\n\\t\\n\\tProvide timely updates on vehicle status and completion times\\n\\t\\n\\t\\n\\tMaintain high customer satisfaction (CSI) standards\\n\\t\\n\\t\\n\\tAnswer phone inquiries regarding appointments and vehicles in service\\n\\t\\n\\t\\n\\tDeliver completed vehicles and review services performed\\n\\t\\n\\t\\n\\tEnsure repair orders are properly documented and closed\\n\\t\\n\\t\\n\\tFollow dealership, manufacturer, and safety guidelines\\n\\t\\n\\t\\n\\tCommunicate concerns to the Service Manager\\n\\t\\n\\t\\n\\tRefer sales opportunities to the Sales Department when appropriate\\n\\t\\n\\n\\nQualifications\\n\\n\\n\\t\\n\\tStrong customer service and communication skills\\n\\t\\n\\t\\n\\tOrganized and detail-oriented\\n\\t\\n\\t\\n\\tAbility to work in a fast-paced environment\\n\\t\\n\\t\\n\\tAutomotive or dealership experience preferred, but not required\\n\\t\\n\\n\\nBenefits\\n\\n\\n\\t\\n\\tCompetitive pay\\n\\t\\n\\t\\n\\tHealth, dental, and vision insurance\\n\\t\\n\\t\\n\\tPaid time off and holidays\\n\\t\\n\\t\\n\\t401(k) with company match\\n\\t\\n\\t\\n\\tProfit sharing\\n\\t\\n\\t\\n\\tTuition reimbursement for job-related courses\\n\\t\\n\\t\\n\\tTraining and growth opportunities\\n\\t\\n\\n\\nApply today to join a dealership that values customer care, teamwork, and long-term success.\\n\\n \\nQualifications\\r\\n\\tHigh school diploma or equivalent; additional education or training in automotive service preferred.\\r\\n\\tPrevious experience in a service advisor or similar role in a dealership.\\r\\n\\tExcellent customer service and communication skills.\\r\\n\\tStrong organizational skills and attention to detail.\\r\\n\\tKnowledge of automotive maintenance and repair procedures.\\r\\n\\tAbility to follow federal, state, and local regulations.\\r\\n\\tValid driver’s license and clean driving record.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\",\"responsibilities\":\"West Broad Volkswagen – Page Auto Group | Richmond, VA\\n\\nWest Broad Volkswagen is a trusted dealership dedicated to delivering an exceptional customer experience. We are seeking a friendly, organized, and customer-focused Service Advisor to join our team. West Broad VW is part of Page Auto Group which has proudly served the Richmond community for nearly 50 years.\\n\\nPosition Summary\\n\\nThe Service Advisor is the main point of contact for service customers, providing outstanding customer service while clearly communicating vehicle needs, repair recommendations, timelines, and costs.\\n\\nKey Responsibilities\\n\\n\\n\\t\\n\\tGreet customers promptly and professionally\\n\\t\\n\\t\\n\\tSchedule service appointments and manage customer flow\\n\\t\\n\\t\\n\\tListen to customer concerns and accurately document service needs\\n\\t\\n\\t\\n\\tExplain recommended maintenance and repairs in a clear, customer-friendly manner\\n\\t\\n\\t\\n\\tPrepare repair orders with accurate estimates and obtain approvals\\n\\t\\n\\t\\n\\tProvide timely updates on vehicle status and completion times\\n\\t\\n\\t\\n\\tMaintain high customer satisfaction (CSI) standards\\n\\t\\n\\t\\n\\tAnswer phone inquiries regarding appointments and vehicles in service\\n\\t\\n\\t\\n\\tDeliver completed vehicles and review services performed\\n\\t\\n\\t\\n\\tEnsure repair orders are properly documented and closed\\n\\t\\n\\t\\n\\tFollow dealership, manufacturer, and safety guidelines\\n\\t\\n\\t\\n\\tCommunicate concerns to the Service Manager\\n\\t\\n\\t\\n\\tRefer sales opportunities to the Sales Department when appropriate\\n\\t\\n\\n\\nQualifications\\n\\n\\n\\t\\n\\tStrong customer service and communication skills\\n\\t\\n\\t\\n\\tOrganized and detail-oriented\\n\\t\\n\\t\\n\\tAbility to work in a fast-paced environment\\n\\t\\n\\t\\n\\tAutomotive or dealership experience preferred, but not required\\n\\t\\n\\n\\nBenefits\\n\\n\\n\\t\\n\\tCompetitive pay\\n\\t\\n\\t\\n\\tHealth, dental, and vision insurance\\n\\t\\n\\t\\n\\tPaid time off and holidays\\n\\t\\n\\t\\n\\t401(k) with company match\\n\\t\\n\\t\\n\\tProfit sharing\\n\\t\\n\\t\\n\\tTuition reimbursement for job-related courses\\n\\t\\n\\t\\n\\tTraining and growth opportunities\\n\\t\\n\\n\\nApply today to join a dealership that values customer care, teamwork, and long-term success.\\n\\n \\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"PAGE ASSOCIATES INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=D6A3AC112301537A5D72C2BC354177B5\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"9001 W Broad St\",\"addressLocality\":\"Richmond\",\"addressRegion\":\"VA\",\"postalCode\":23294,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\r\\n\\tHigh school diploma or equivalent; additional education or training in automotive service preferred.\\r\\n\\tPrevious experience in a service advisor or similar role in a dealership.\\r\\n\\tExcellent customer service and communication skills.\\r\\n\\tStrong organizational skills and attention to detail.\\r\\n\\tKnowledge of automotive maintenance and repair procedures.\\r\\n\\tAbility to follow federal, state, and local regulations.\\r\\n\\tValid driver’s license and clean driving record.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\",\"experienceRequirements\":\"\\r\\n\\tHigh school diploma or equivalent; additional education or training in automotive service preferred.\\r\\n\\tPrevious experience in a service advisor or similar role in a dealership.\\r\\n\\tExcellent customer service and communication skills.\\r\\n\\tStrong organizational skills and attention to detail.\\r\\n\\tKnowledge of automotive maintenance and repair procedures.\\r\\n\\tAbility to follow federal, state, and local regulations.\\r\\n\\tValid driver’s license and clean driving record.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\",\"validThrough\":\"-0001-11-30\"}",
"applyAvailable": true,
"educationLevel": "",
"qualifications": "<ul>\r\n\t<li>High school diploma or equivalent; additional education or training in automotive service preferred.</li>\r\n\t<li>Previous experience in a service advisor or similar role in a dealership.</li>\r\n\t<li>Excellent customer service and communication skills.</li>\r\n\t<li>Strong organizational skills and attention to detail.</li>\r\n\t<li>Knowledge of automotive maintenance and repair procedures.</li>\r\n\t<li>Ability to follow federal, state, and local regulations.</li>\r\n\t<li>Valid driver’s license and clean driving record.</li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p> </p>\r\n",
"descriptionTitle": "Description",
"travelPercentage": "",
"jobYoutubeVideoId": "",
"legalRevisionDate": {
"date": "2024-07-06T13:53:07.000Z",
"timezone": "America/Chicago",
"timezone_type": 3
},
"secondaryLocations": [],
"primaryPhoneCountry": "US",
"primaryPhoneEnabled": true,
"qualificationsTitle": "Qualifications",
"primaryPhoneRequired": true,
"primaryPhoneNumberDoesNotExist": false
},
"preview": {
"jobId": 41482,
"isHotJob": false,
"jobTitle": "VW Service Advisor (1900)",
"postedOn": "",
"locations": "West Broad VW Kia - Richmond, VA 23294",
"remoteType": "",
"description": "West Broad Volkswagen – Page Auto Group | Richmond, VA\n\nWest Broad Volkswagen is a trusted dealership dedicated to delivering an exceptional customer ...",
"positionType": "Full Time"
},
"detail_meta": {
"url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/41482",
"http_status": 200,
"content_type": "application/json",
"response_bytes": 15674
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/9aed8d0e7acb80f70991cecd0719772b54756070?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/c5289e08-d223-4f93-b9d4-9939453b9186JSONGET https://api.bluedoor.sh/job-postings/v1/sources/a4695d34-efea-4270-9326-3dfccb732561JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/9aed8d0e7acb80f70991cecd0719772b54756070/eventsJSON