Director, Office of Equity and Engagement

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    "departmentLabel": "Office of Equity and Engagement (OEE)",
    "employmentStatusLabel": "FT - Allegheny County"
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    "location": {
      "city": "Pittsburgh",
      "state": "Pennsylvania",
      "postalCode": "15222",
      "addressCountry": "United States"
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    "datePosted": "2026-04-20",
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    "description": "<p><span><span>At the Allegheny County Department of Human Services (DHS), our mission is to improve the well-being of the County’s most vulnerable residents. DHS </span><span>operates</span><span>, influences, and funds essential services worth more than $1 billion annually, supporting over 200,000 residents each year across child welfare, family strengthening and youth programs, behavioral health, homelessness, intellectual disability services, and aging programs.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>DHS is seeking a mission</span><span>-driven leader who will</span><span> </span><span>convene</span><span> community stakeholders and DHS leadership to </span><span>identify</span><span> inequities, co-design solutions, and publicly track progress. The role blends relationship building, systems change, and data-informed practice to move DHS toward a more responsive, accountable, and </span><span>equitable</span><span> service ecosystem</span><span>. </span></span><span><span>This position reports to the Director of the Department of Human Services (DHS) and </span><span>oversees a</span><span> team of </span><span>7</span><span> </span><span>staff</span><span>.  </span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>The Director will</span><span> elevate authentic engagement and co-governance with residents, providers, and </span><span>partners, </span><span>embedding racial equity in how we listen, design, fund, and deliver services.</span><span> </span><span>They will </span><span>be responsible for</span><span> lead</span><span>ing</span><span> DHS’s shift from one-way “outreach” to two-way partnership, ensuring community voice drives decisions and measurable improvements in disparities in access and outcomes across human services (e.g., child welfare, behavioral health, housing, economic supports).</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Ideal Candidate</span></span></span><span> </span></p>\n<p><span><span>The ideal candidate is</span><span> a leader who is</span><span> c</span><span>ommitted to advancing a vision of equity that is participatory, measurable, and transformative.</span><span> They will have </span><span>a </span><span>p</span><span>roven </span><span>track record</span><span> leading large-scale community engagement/co-governance with measurable equity impacts in complex systems (government, nonprofit, healthcare, or education).</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>They have</span><span> </span><span>l</span><span>ived experience or substantial work with historically marginalized communities strongly </span><span>preferred;</span><span> multilingual a plus.</span></span><span><span> </span><span>They have a </span></span><span><span>d</span><span>eep understanding of racial equity and anti-oppression frameworks and how they translate into service delivery and organizational change.</span></span><span> </span></p>\n<p><span><span>The ideal candid</span><span>ate</span><span> will b</span><span>ring humility, curiosity, and adaptability to complex, evolving work.</span><span> They will </span><span>seek</span><span> to b</span><span>uild trust and bridges across differences—internally and externally</span><span>.</span><span>  </span><span>They will be c</span><span>omfortable navigating institutional constraints while championing bold, equity-centered change.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Job Responsibilities</span><br></span></span></p>\n<p><span style=\"font-weight: bold\"><span><br></span></span></p>\n<p><span><span>Community Engagement &amp; Co-Governance</span></span><span> </span></p>\n<ul>\n<li><span><span>Design and lead a countywide engagement strategy that centers residents most impacted by inequities, with ongoing listening sessions, community advisory structures, and co-design labs (not one-off events).</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Build durable relationships with grassroots leaders, faith and cultural organizations, immigrant/refugee coalitions, providers, and youth/family advocates; resource community participation (e.g., stipends, childcare, language access, accessibility).</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Establish clear feedback loops (what we heard / what </span><span>we’re</span><span> doing) and publish public-facing updates on commitments and progress. </span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span><span>Equity Embedded Through Engagement</span></span><span> </span></p>\n<ul>\n<li><span><span>Partner with DHS leadership to translate community priorities into policy and practice changes in contracting, program design, and service delivery.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Ensure language access, cultural responsiveness, trauma-informed approaches, and disability inclusion are built into every engagement and DHS frontline interaction.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Coach executives and managers on shared-power practices (co-facilitation, participatory budgeting/input on funding priorities, community review of materials). </span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span><span>Disparities Reduction &amp; Data Partnerships</span></span><span> </span></p>\n<ul>\n<li><span><span>Work with analytics/program teams to </span><span>identify</span><span> gaps (access, timeliness, outcomes), set disparity-reduction targets, and monitor progress via dashboards and equity scorecards.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Conduct root-cause analyses (quant + qual) and incubate pilots; scale what works in partnership with communities and providers.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Publish regular progress reports connecting engagement to measurable changes (e.g., reduced wait times for LEP households, improved permanency outcomes). </span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span><span>Organizational Culture &amp; Staff Capacity</span></span><span> </span></p>\n<ul>\n<li><span><span>Expand equity-informed engagement skills across DHS (e.g., community-led facilitation, plain-language communication, participatory design, data storytelling).</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Strengthen inclusive hiring and advancement with HR (diverse pipelines, community-based recruitment, </span><span>equitable</span><span> performance systems).</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Support ERGs, affinity/cohort learning, and leadership development that aligns internal culture with external engagement. </span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span><span>Accountable Communications</span></span><span> </span></p>\n<ul>\n<li><span><span>Oversee clear, multilingual communications (print, digital, social) that meet community information needs; ensure materials are plain-language and accessible.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Create a community engagement calendar and partner toolkits so information reaches trusted messengers where people live, work, worship, and gather. </span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Qualifications</span></span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>Preferred:</span></span><span> </span></p>\n<ul>\n<li><span><span>An advanced degree in Community Engagement, Public Administration, or a related discipline is </span><span>preferred</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Additional</span><span> certification or specialized training in:</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Racial equity and anti-oppression frameworks (e.g., Racial Equity Institute, People’s Institute for Survival and Beyond)</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Facilitation and organizational development (e.g., intergroup dialogue, human-centered design, restorative practices)</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Equity-centered data analysis and evaluation (e.g., Results-Based Accountability, equity audits)</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Public engagement and participatory governance</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Demonstrated experience leading<span> </span></span></span><span><span>large-scale organizational change initiatives</span></span><span><span>, including shifting policies, practices, and resource allocation in complex systems.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Proven ability to move from<span> </span></span></span><span><span>community input to institutional adoption and sustained practice change.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Demonstrated experience partnering with analytics teams to interpret disparities data, set targets, and tell the story of change.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Demonstrated experience managing budgets and </span><span>allocating</span><span> resources across complex initiatives.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span><span>Minimum: </span></span><span> </span></p>\n<ul>\n<li><span><span>A Bachelor’s in a relevant field such as Public Administration, Social Work, Public Policy, Education, Organizational Development, Sociology, Ethnic Studies, or another closely related discipline.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Five years of leadership experience in a complex enterprise in racial equity, organizational transformation, or systems change including responsibility for staff management and results delivery.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span><span>Allegheny County offers a generous benefits package including health, dental, vision, flexible spending accounts, health savings account, life insurance, long and </span><span>short term</span><span> disability, employee </span><span>assistance</span><span> program, vacation and sick leave, tuition </span><span>assistance</span><span>, and the County's retirement program. The compensation range is $149,000 - $163,000. </span></span></p>\n<p><span><br></span><br></p>\n<p><span style=\"font-weight: bold\"><span>Applicants are encouraged to apply before June 26, 2026.</span><span> </span></span></p>",
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