Manager- Data & Reporting- Global Service Centre

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    "ExternalDescriptionStr": "<table>\n <tbody>\n  <tr>\n   <td>Job Title:</td>\n   <td>Manager BPM</td>\n   <td>Job Category:&nbsp;</td>\n   <td>BPM</td>\n  </tr>\n  <tr>\n   <td>Location:</td>\n   <td>Mumbai</td>\n   <td>Travel Required:</td>\n   <td>No</td>\n  </tr>\n  <tr>\n   <td>Level/Salary Range:</td>\n   <td>&nbsp;</td>\n   <td>Position Type:</td>\n   <td>Full Time</td>\n  </tr>\n  <tr>\n   <td>Reports To</td>\n   <td>SSC Support Manager</td>\n   <td>Date posted:</td>\n   <td>&nbsp;</td>\n  </tr>\n  <tr>\n   <td>Level/Grade</td>\n   <td>Band 3</td>\n   <td>&nbsp;</td>\n   <td>&nbsp;</td>\n  </tr>\n  <tr>\n   <td><p>Job Summary</p><p>The Manager - BPM will be responsible for managing and optimizing the MIS operations within our organization, with a strong focus on leveraging Power BI, VBA, and Python to streamline processes and enhance data-driven decision-making. This role involves overseeing data collection, analysis, and reporting activities, ensuring data accuracy and integrity, and collaborating with cross-functional teams to support business objectives.</p><p>Key Responsibilities</p>\n    <ul>\n     <li>Design, implement, and maintain MIS frameworks and systems to support organizational data needs and objectives.</li>\n     <li>Oversee the development of databases, software applications, and other technological solutions necessary for effective MIS.</li>\n     <li>Ensure that MIS systems are scalable, secure, and user-friendly.</li>\n     <li>Develop and manage interactive dashboards using tools like Power BI, Tableau, or similar platforms to provide actionable insights.</li>\n     <li>Work closely with stakeholders to understand their reporting requirements and translate them into effective dashboard designs alongside Continuously improve and optimize dashboards to enhance usability and relevance.</li>\n     <li>Collect, analyze, and interpret large datasets to identify trends, patterns, and insights that can inform strategic decision-making.</li>\n     <li>Utilize relevant tools and techniques for data analysis, such as statistical analysis, data mining, and predictive modeling.</li>\n     <li>Present findings and insights to various stakeholders in a clear and understandable manner.</li>\n     <li>Implement rigorous quality control procedures to ensure the accuracy, reliability, and integrity of MIS data and establish and enforce data governance policies and standards to maintain data quality.</li>\n     <li>Regularly audit data sources and processes to identify and rectify any discrepancies or errors.</li>\n     <li>Collaborate with cross-functional teams to streamline workflows and automate repetitive tasks.</li>\n     <li>Create and maintain detailed documentation of MIS processes, procedures, and systems for reference and compliance purposes.</li>\n     <li>Ensure that MIS activities comply with relevant industry standards, regulations, and best practices.</li>\n     <li>Keep abreast of changes in regulations and standards related to data management and reporting, and ensure compliance accordingly.</li>\n     <li>Work closely with internal stakeholders, including IT, finance, operations, and senior management, to understand their information needs and priorities.</li>\n     <li>Communicate effectively with stakeholders to gather requirements, provide updates on MIS initiatives, and solicit feedback.</li>\n     <li>Provide training and support to users of MIS systems to ensure they have the necessary skills and knowledge to effectively utilize the systems.</li>\n     <li>Stay updated with emerging technologies and best practices in MIS and related fields, and share knowledge with team members and stakeholders.</li>\n    </ul><p>Preferred Qualification &amp; Certification</p>\n    <ul>\n     <li>Bachelor’s Degree: In Computer Science, Information Systems, or related field.</li>\n     <li>Technical Skills: \n      <ul>\n       <li>Proficiency in Power BI for data visualization and reporting.</li>\n       <li>Advanced knowledge of VBA for automating Excel tasks and processes.</li>\n       <li>Preferably programming skills in Python for data analysis and automation.</li>\n      </ul></li>\n     <li>Data Management: Strong understanding of data management principles, data governance, and database systems.</li>\n     <li>Analytical Skills: Excellent analytical and problem-solving skills, with attention to detail.</li>\n     <li>Communication Skills: Strong verbal and written communication skills, with the ability to convey complex information clearly to non-technical stakeholders.</li>\n     <li>Certification: Relevant certifications in Power BI, Python, or data analysis are a plus.</li>\n    </ul>\n    <ol>\n     <li>&nbsp;</li>\n    </ol><p>Working Experience</p>\n    <ul>\n     <li>Minimum of 7 years of relevant work experience in managing MIS systems, data analysis, and reporting. Proven track record of using Power BI, VBA, and Python to drive process improvements and support data-driven decision-making. Should be self-driven.</li>\n    </ul></td>\n   <td>&nbsp;</td>\n   <td>&nbsp;</td>\n   <td>&nbsp;</td>\n  </tr>\n </tbody>\n</table>",
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