bluedoor data·Job Postings API·bluedoor.sh ↗

HomeCompaniesEgay Fa Us6 Oraclecloud Com Cx 2001Support Center Technician

Support Center Technician

Egay Fa Us6 Oraclecloud Com Cx 2001 · Houston, TX, United States; US TX Houston 10000 Richmond Ave, Houston, TX, US · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEgay Fa Us6 Oraclecloud Com Cx 2001
TitleSupport Center Technician
Normalized title-
Department / teamTechnical Customer Support
LocationHouston, TX, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-04-14 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Egay Fa Us6 Oraclecloud Com Cx 2001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Houston.Open
Department jobsActive postings in Technical Customer Support.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEgay Fa Us6 Oraclecloud Com Cx 2001
Source3d9e6369-fdca-46b1-93de-664556c95d7d
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Responsibilities: Answer incoming calls in a professional and courteous manner. Thoroughly document and escalate potential problems via helpdesk support software and phone system. Contact on-call based on Standard Operating Procedure Perform other work related tasks as required and as assigned Comply with all NOV company and HSE procedures and policies. Facility Specific Responsibilities: Document and escalate potential problems via helpdesk system Use helpdesk, tracking system and website information to ensure all customer data is up to date Have an awareness of information security when working on and with customer information Monitor and maintain computer systems and complex networks Diagnose hardware/software issues Qualifications/Requirements: 3 to 5 years experience in a customer support role Experience with M/D Totco data acquisition and visualization technologies strongly preferred A record of successful resolution of customer support issues as an individual contributor. A willingness to dive into customer support and technical issues as part of maintaining the skills necessary to manage and advocate solutions. Experience with Jira service desk Excellent written and oral communication. Detail orientated with the ability to provide analytical reports and concise feedback Bilingual Spanish (English/Spanish) as a prerequisite for this role to better support our customer base

Full job record

Job ID9a405c7a6fcc3be770097661d637254e4b97aca8
Org IDbae492b8-e561-4c14-bbac-18a1595dde14
Source ID3d9e6369-fdca-46b1-93de-664556c95d7d
Board ID3d9e6369-fdca-46b1-93de-664556c95d7d
Provideroracle_hcm
Provider Job Key41027
TitleSupport Center Technician
Normalized Title
Statusactive
Activeyes
Location TextHouston, TX, United States; US TX Houston 10000 Richmond Ave, Houston, TX, US
DepartmentTechnical Customer Support
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionTX
CityHouston
Salary RawDescription Responsibilities: Answer incoming calls in a professional and courteous manner. Thoroughly document and escalate potential problems via helpdesk support software and phone system. Contact on-call based on Standard Operating Procedure Perform other work related tasks as required and as assigned Comply with all NOV company and HSE procedures and policies. Facility Specific Responsibilities: Document and escalate potential problems via helpdesk system Use helpdesk, tracking system and website information to ensure all customer data is up to date Have an awareness of information security when working on and with customer information Monitor and maintain computer systems and complex networks Diagnose hardware/software issues Qualifications/Requirements: 3 to 5 years experience in a customer support role Experience with M/D Totco data acquisition and visualization technologies strongly preferred A record of successful resolution of customer support issues as an individual contributor. A willingness to dive into customer support and technical issues as part of maintaining the skills necessary to manage and advocate solutions. Experience with Jira service desk Excellent written and oral communication. Detail orientated with the ability to provide analytical reports and concise feedback Bilingual Spanish (English/Spanish) as a prerequisite for this role to better support our customer base
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://egay.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx_2001/job/41027
Apply URLhttps://egay.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx_2001/job/41027
First Seen At2026-05-31 18:00:41Z
Last Seen At2026-06-06 19:58:18Z
Last Checked At2026-06-06 19:58:18Z
Last Changed At2026-05-31 18:00:41Z
Inactive At
Source Posted At2026-04-14 18:34:40Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=egay.fa.us6.oraclecloud.com|cx_2001/date=2026-06-06/2026-06-06T19-57-51-034Z-2a5eb7a5cdd92b011a7c659c86bcab2bb7e5a5fee03361e493efc0c4305f5dbc.json
Event Fields
{
  "content_hash": "9f11a021531977a2e4ba8f0ba86eeeedc5689b03685eb131024471be2d69e070",
  "source_hash": "959cbe9485e6e5ddae873ec557d904ba5df7b254c0bd7b16e5fc8325ac8b6488",
  "last_changed_at": "2026-05-31T18:00:41.382Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Houston, TX, United States",
    "city": "Houston",
    "region": "TX",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T19:58:18.788Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Houston, TX, United States",
      "city": "Houston",
      "region": "TX",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "detail": {
    "Id": "41027",
    "Title": "Support Center Technician",
    "media": [],
    "skills": [],
    "JobType": null,
    "Category": "Technical Customer Support",
    "JobGrade": null,
    "JobLevel": null,
    "JobShift": "Rotating",
    "WorkDays": null,
    "WorkHours": null,
    "WorkYears": null,
    "Department": null,
    "HotJobFlag": false,
    "StudyLevel": null,
    "WorkMonths": null,
    "WorkerType": null,
    "GeographyId": 300000003909769,
    "JobFamilyId": 300000018266985,
    "JobFunction": "Aftermarket",
    "JobSchedule": "Full time",
    "BusinessUnit": null,
    "ContractType": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": "US",
        "Region1": "Harris",
        "Region2": "TX",
        "Region3": null,
        "Building": null,
        "Latitude": "29.74527",
        "Longitude": "-95.55894",
        "LocationId": 300000018187249,
        "PostalCode": "77042",
        "TownOrCity": "Houston",
        "AddressLine1": "10000 Richmond Ave",
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "US TX Houston 10000 Richmond Ave"
      }
    ],
    "ContentLocale": "en",
    "HiringManager": null,
    "LegalEmployer": null,
    "RequisitionId": 300004522341901,
    "WorkplaceType": "",
    "BusinessUnitId": 300000003856973,
    "OrganizationId": 300003405013902,
    "GeographyNodeId": 100009098147516,
    "JobFunctionCode": "AFTERMARKET",
    "LegalEmployerId": 300000003606162,
    "PrimaryLocation": "Houston, TX, United States",
    "RequisitionType": "NOV Standard",
    "NumberOfOpenings": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ExternalContactName": null,
    "ShortDescriptionStr": "Support Center Technician will be expected to provide fast and professional assistance on M/D Totco Systems and Products. You will answer incoming customer calls, and document helpdesk tickets to assist customers in their dealings with our products and services. When necessary the call will be dispatched to a local technician. A Support Center Technician must have good technical knowledge and be able to communicate effectively to understand and document the customers problem(s). They must also be customer-oriented and patient to deal with challenging customers/issues",
    "ExternalContactEmail": null,
    "ExternalPostedEndDate": null,
    "OtherRequisitionTitle": null,
    "requisitionFlexFields": [],
    "ApplyWhenNotPostedFlag": false,
    "DomesticTravelRequired": null,
    "ExternalDescriptionStr": "<p><strong><u>Responsibilities:</u></strong></p>\n<ul>\n <li>Answer incoming calls in a professional and courteous manner.</li>\n <li>Thoroughly document and escalate potential problems via helpdesk support software and phone system.</li>\n <li>Contact on-call based on Standard Operating Procedure</li>\n <li>Perform other work related tasks as required and as assigned</li>\n <li>Comply with all NOV company and HSE procedures and policies.</li>\n</ul>\n<p><strong><u>Facility Specific Responsibilities:</u></strong></p>\n<ul>\n <li>Document and escalate potential problems via helpdesk system</li>\n <li>Use helpdesk, tracking system and website information to ensure all customer data is up to date</li>\n <li>Have an awareness of information security when working on and with customer information</li>\n <li>Monitor and maintain computer systems and complex networks</li>\n <li>Diagnose hardware/software issues</li>\n</ul>\n<p><strong><u>Qualifications/Requirements:</u></strong></p>\n<ul>\n <li>3 to 5 years experience in a customer support role&nbsp;</li>\n <li>Experience with M/D Totco data acquisition and visualization technologies strongly preferred&nbsp;</li>\n <li>A record of successful resolution of customer support issues as an individual contributor.</li>\n <li>A willingness to dive into customer support and technical issues as part of maintaining the skills necessary to manage and advocate solutions.</li>\n <li>Experience with&nbsp;Jira service desk</li>\n <li>Excellent written and oral communication.</li>\n <li>Detail orientated with the ability to provide analytical reports and concise feedback</li>\n <li>Bilingual Spanish (English/Spanish) as a prerequisite for this role to better support our customer base</li>\n</ul>",
    "ObjectVerNumberProfile": "1",
    "PrimaryLocationCountry": "US",
    "CorporateDescriptionStr": "",
    "ExternalPostedStartDate": "2026-04-14T18:34:40+00:00",
    "ExternalQualificationsStr": "",
    "InternalQualificationsStr": "",
    "OrganizationDescriptionStr": "",
    "primaryLocationCoordinates": [
      {
        "Latitude": "30.06844",
        "Longitude": "-95.21911",
        "CountryCode": "US",
        "GeographyId": 300000003909769,
        "GeographyNodeId": 100009098147516
      }
    ],
    "ExternalResponsibilitiesStr": "",
    "InternalResponsibilitiesStr": "",
    "InternationalTravelRequired": null
  },
  "list_job": {
    "Id": "41027",
    "Title": "Support Center Technician",
    "JobType": null,
    "Distance": 1776124800000,
    "JobShift": null,
    "Language": "US",
    "WorkDays": null,
    "JobFamily": null,
    "Relevancy": 2,
    "WorkHours": null,
    "Department": null,
    "HotJobFlag": false,
    "PostedDate": "2026-04-14",
    "StudyLevel": null,
    "WorkerType": null,
    "GeographyId": 300000003909769,
    "JobFunction": null,
    "JobSchedule": null,
    "BusinessUnit": null,
    "ContractType": null,
    "ManagerLevel": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": "US",
        "Region1": "Harris",
        "Region2": "TX",
        "Region3": null,
        "Building": null,
        "Latitude": 29.74527,
        "Longitude": -95.55894,
        "LocationId": 300000018187249,
        "PostalCode": "77042",
        "TownOrCity": "Houston",
        "AddressLine1": "10000 Richmond Ave",
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "US TX Houston 10000 Richmond Ave"
      }
    ],
    "LegalEmployer": null,
    "MediaThumbURL": null,
    "WorkplaceType": "",
    "BusinessUnitId": 300000003856973,
    "OrganizationId": 300003405013902,
    "PostingEndDate": null,
    "LegalEmployerId": 300000003606162,
    "PrimaryLocation": "Houston, TX, United States",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ShortDescriptionStr": "Support Center Technician will be expected to provide fast and professional assistance on M/D Totco Systems and Products. You will answer incoming customer calls, and document helpdesk tickets to assist customers in their dealings with our products and services. When necessary the call will be dispatched to a local technician. A Support Center Technician must have good technical knowledge and be able to communicate effectively to understand and document the customers problem(s). They must also be customer-oriented and patient to deal with challenging customers/issues",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "US",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://egay.fa.us6.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%2241027%22,siteNumber=cx_2001",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 5417
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/9a405c7a6fcc3be770097661d637254e4b97aca8?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/bae492b8-e561-4c14-bbac-18a1595dde14JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/3d9e6369-fdca-46b1-93de-664556c95d7dJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/9a405c7a6fcc3be770097661d637254e4b97aca8/eventsJSON