Home › Companies › 1366851f E5d4 400c 9531 87f6c3e3e7de 19000101 000001 › EHR TRAINER & SUPPORT COORDINATOR
EHR TRAINER & SUPPORT COORDINATOR
1366851f E5d4 400c 9531 87f6c3e3e7de 19000101 000001 · Garden City, NY, US, Garden City, NY · Active · $55,000–$65,000 / year · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 1366851f E5d4 400c 9531 87f6c3e3e7de 19000101 000001 |
| Title | EHR TRAINER & SUPPORT COORDINATOR |
| Normalized title | - |
| Department / team | - |
| Location | Garden City, NY, United States |
| Work model | - |
| Employment type | - |
| Salary | $55,000–$65,000 / year |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-06-16 / 2026-06-17 |
| Changed / last seen | 2026-06-22 / 2026-06-22 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 1366851f E5d4 400c 9531 87f6c3e3e7de 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Garden City. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 1366851f E5d4 400c 9531 87f6c3e3e7de 19000101 000001 |
| Source | e4ce43a7-4bd7-49fc-94cf-ba1afc231fb6 |
| ATS provider | ADP Workforce Now Recruiting |
Description
OUR VISION
To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community, for the better, one person at a time.
OUR MISSION
To provide access to equitable, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality comprehensive patient centered care.
JOB TITLE: EHR Trainer & Support Coordinator
REPORTS TO: Healthcare Informatics & EHR Manager/Administrator
The following statements reflect the general duties, responsibilities, and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position.
POSITION SUMMARY:
The EHR Trainer & Support Coordinator is responsible for providing end-user training, day-to-day support, and coordination related to the Electronic Health Record (eClinicalWorks). This role focuses on ensuring staff are properly trained, supported, and able to effectively use the EHR in their daily workflows, while escalating system-level issues appropriately.
RESPONSIBILITIES :
Provide direct EHR training to new and existing staff, including onboarding, refresher training, and workflow updates. Develop, maintain, and update EHR training materials, tip sheets, and standard workflow documentation. Serve as the primary point of contact for EHR-related user questions and support. Manage and track EHR help desk tickets, including triage, resolution, and timely escalation. Identify recurring issues, training gaps, and workflow challenges and communicate trends to EHR leadership. Support staff during system updates, workflow changes, and go-live activities. Coordinate EHR onboarding and offboarding requests, including submitting access requests per established procedures. Assist with system testing and validation activities as assigned. Train staff on EHR downtime and recovery workflows and assist with post-downtime documentation. Reinforce standardized EHR workflows and best practices across sites and programs. Collaborate with site and program leadership to support consistent EHR use. Perform other duties reasonably related to training, support, and coordination responsibilities.
QUALIFICATIONS:
2–3+ years of experience using an EHR system, preferably eClinicalWorks. eCW Train-the-Trainer Certification preferred. Strong verbal and written communication skills, with the ability to train and guide diverse staff in effective EHR use. Strong customer service, interpersonal, and problem-solving skills. Ability to meet deadlines and manage competing priorities. Attention to detail and ability to identify workflow and training gaps. Ability to work independently and collaboratively. Working knowledge of HIPAA and EHR-related privacy requirements. You must have the ability and willingness to regularly travel, if working in Nassau or Suffolk Counties, a valid New York, driver's license and transportation.
SALARY : 55,000-65,000
MORE INFORMATION : This is an exempt position.
Full job record
| Job ID | 9a3ca2d421c9ad6ef3f525d29fa01f78c851d4ae |
| Org ID | 50b724bf-45fc-4a7b-b385-c649acd1656b |
| Source ID | e4ce43a7-4bd7-49fc-94cf-ba1afc231fb6 |
| Board ID | e4ce43a7-4bd7-49fc-94cf-ba1afc231fb6 |
| Provider | adp_workforcenow |
| Provider Job Key | 562097 |
| Title | EHR TRAINER & SUPPORT COORDINATOR |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Garden City, NY, US, Garden City, NY |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NY |
| City | Garden City |
| Salary Raw | 55000.00 To 65000.00 (USD) Annually |
| Salary Min | 55,000 |
| Salary Max | 65,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1366851f-e5d4-400c-9531-87f6c3e3e7de&ccId=19000101_000001&lang=en_US&type=JS&jobId=562097&jwId=9201244395139_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1366851f-e5d4-400c-9531-87f6c3e3e7de&ccId=19000101_000001&lang=en_US&type=JS&jobId=562097&jwId=9201244395139_1 |
| First Seen At | 2026-06-17 13:42:36Z |
| Last Seen At | 2026-06-22 14:00:21Z |
| Last Checked At | 2026-06-22 14:00:21Z |
| Last Changed At | 2026-06-22 14:00:21Z |
| Inactive At | — |
| Source Posted At | 2026-06-16 17:47:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=1366851f-e5d4-400c-9531-87f6c3e3e7de|19000101_000001/date=2026-06-22/2026-06-22T14-00-20-671Z-81c0a735869b42bd1b12b35965220763a5eaca53d2c1f31abe0924685547a492.json |
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"requisitionDescription": "<p style='margin-top:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;' data-pasted=\"true\"><strong><span style='font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'>OUR VISION</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><span style='font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'>To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community, for the better, one person at a time.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-family: \"Times New Roman\", serif;'>OUR MISSION</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><span style='font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'>To provide access to equitable, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality comprehensive patient centered care.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"color: rgb(0, 0, 0);\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-family: \"Times New Roman\", serif;'>JOB TITLE:</span></strong> </span><span style='font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'>EHR Trainer & Support Coordinator</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"color: rgb(0, 0, 0);\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-family: \"Times New Roman\", serif;'>REPORTS TO:</span></strong> </span><span style='font-family:\"Times New Roman\",serif;'><span style=\"color: rgb(0, 0, 0);\">Healthcare Informatics & EHR Manager/Administrator</span></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"color: rgb(0, 0, 0);\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'>The following statements reflect the general duties, responsibilities, and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"color: rgb(0, 0, 0);\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-family: \"Times New Roman\", serif;'>POSITION SUMMARY:</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"color: rgb(0, 0, 0);\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style='font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'>The EHR Trainer & Support Coordinator is responsible for providing end-user training, day-to-day support, and coordination related to the Electronic Health Record (eClinicalWorks). This role focuses on ensuring staff are properly trained, supported, and able to effectively use the EHR in their daily workflows, while escalating system-level issues appropriately.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"color: rgb(0, 0, 0);\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-family: \"Times New Roman\", serif;'>RESPONSIBILITIES</span></strong></span><span style='font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'>:</span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:116%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 8pt; line-height: 116%; font-size: 16px; font-family: initial; color: rgb(0, 0, 0);\"><span style='font-family: \"Times New Roman\", serif;'>Provide direct EHR training to new and existing staff, including onboarding, refresher training, and workflow updates.</span></li><li style=\"margin: 0in 0in 8pt; line-height: 116%; font-size: 16px; font-family: initial; color: rgb(0, 0, 0);\"><span style='font-family: \"Times New Roman\", serif;'>Develop, maintain, and update EHR training materials, tip sheets, and standard workflow documentation.</span></li><li style=\"margin: 0in 0in 8pt; line-height: 116%; font-size: 16px; font-family: initial; color: rgb(0, 0, 0);\"><span style='font-family: \"Times New Roman\", serif;'>Serve as the primary point of contact for EHR-related user questions and support.</span></li><li style=\"margin: 0in 0in 8pt; line-height: 116%; font-size: 16px; font-family: initial; color: rgb(0, 0, 0);\"><span style='font-family: \"Times New Roman\", serif;'>Manage and track EHR help desk tickets, including triage, resolution, and timely escalation.</span></li><li style=\"margin: 0in 0in 8pt; line-height: 116%; font-size: 16px; font-family: initial; color: rgb(0, 0, 0);\"><span style='font-family: \"Times New Roman\", serif;'>Identify recurring issues, training gaps, and workflow challenges and communicate trends to EHR leadership.</span></li><li style=\"margin: 0in 0in 8pt; line-height: 116%; font-size: 16px; font-family: initial; color: rgb(0, 0, 0);\"><span style='font-family: \"Times New Roman\", serif;'>Support staff during system updates, workflow changes, and go-live activities.</span></li><li style=\"margin: 0in 0in 8pt; line-height: 116%; font-size: 16px; font-family: initial; color: rgb(0, 0, 0);\"><span style='font-family: \"Times New Roman\", serif;'>Coordinate EHR onboarding and offboarding requests, including submitting access requests per established procedures.</span></li><li style=\"margin: 0in 0in 8pt; line-height: 116%; font-size: 16px; font-family: initial; color: rgb(0, 0, 0);\"><span style='font-family: \"Times New Roman\", serif;'>Assist with system testing and validation activities as assigned.</span></li><li style=\"margin: 0in 0in 8pt; line-height: 116%; font-size: 16px; font-family: initial; color: rgb(0, 0, 0);\"><span style='font-family: \"Times New Roman\", serif;'>Train staff on EHR downtime and recovery workflows and assist with post-downtime documentation.</span></li><li style=\"margin: 0in 0in 8pt; line-height: 116%; font-size: 16px; font-family: initial; color: rgb(0, 0, 0);\"><span style='font-family: \"Times New Roman\", serif;'>Reinforce standardized EHR workflows and best practices across sites and programs.</span></li><li style=\"margin: 0in 0in 8pt; line-height: 116%; font-size: 16px; font-family: initial; color: rgb(0, 0, 0);\"><span style='font-family: \"Times New Roman\", serif;'>Collaborate with site and program leadership to support consistent EHR use.</span></li><li style=\"margin: 0in 0in 8pt; line-height: 116%; font-size: 16px; font-family: initial; color: rgb(0, 0, 0);\"><span style='font-family: \"Times New Roman\", serif;'>Perform other duties reasonably related to training, support, and coordination responsibilities.</span></li></ul></div><p style='margin-top:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:.5in;line-height:116%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"color: rgb(0, 0, 0);\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-family: \"Times New Roman\", serif;'>QUALIFICATIONS:</span></strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:116%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 8pt; line-height: 116%; font-size: 16px; font-family: initial; color: rgb(0, 0, 0);\"><span style='font-family: \"Times New Roman\", serif;'>2–3+ years of experience using an EHR system, preferably eClinicalWorks.</span></li><li style=\"margin: 0in 0in 8pt; line-height: 116%; font-size: 16px; font-family: initial; color: rgb(0, 0, 0);\"><span style='font-family: \"Times New Roman\", serif;'>eCW Train-the-Trainer Certification preferred.</span></li><li style=\"margin: 0in 0in 8pt; line-height: 116%; font-size: 16px; font-family: initial; color: rgb(0, 0, 0);\"><span style='font-family: \"Times New Roman\", serif;'>Strong verbal and written communication skills, with the ability to train and guide diverse staff in effective EHR use.</span></li><li style=\"margin: 0in 0in 8pt; line-height: 116%; font-size: 16px; font-family: initial; color: rgb(0, 0, 0);\"><span style='font-family: \"Times New Roman\", serif;'>Strong customer service, interpersonal, and problem-solving skills.</span></li><li style=\"margin: 0in 0in 8pt; line-height: 116%; font-size: 16px; font-family: initial; color: rgb(0, 0, 0);\"><span style='font-family: \"Times New Roman\", serif;'>Ability to meet deadlines and manage competing priorities.</span></li><li style=\"margin: 0in 0in 8pt; line-height: 116%; font-size: 16px; font-family: initial; color: rgb(0, 0, 0);\"><span style='font-family: \"Times New Roman\", serif;'>Attention to detail and ability to identify workflow and training gaps.</span></li><li style=\"margin: 0in 0in 8pt; line-height: 116%; font-size: 16px; font-family: initial; color: rgb(0, 0, 0);\"><span style='font-family: \"Times New Roman\", serif;'>Ability to work independently and collaboratively.</span></li><li style=\"margin: 0in 0in 8pt; line-height: 116%; font-size: 16px; font-family: initial; color: rgb(0, 0, 0);\"><span style='font-family: \"Times New Roman\", serif;'>Working knowledge of HIPAA and EHR-related privacy requirements.</span></li><li style=\"margin: 0in 0in 8pt; line-height: 116%; font-size: 16px; font-family: initial; color: rgb(0, 0, 0);\"><span style='font-family: \"Times New Roman\", serif;'>You must have the ability and willingness to regularly travel, if working in Nassau or Suffolk Counties, a valid New York, driver's license and transportation.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"color: rgb(0, 0, 0);\"><strong> </strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-family: \"Times New Roman\", serif;'>SALARY</span></strong></span><span style='font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'>:</span><span style=\"color: rgb(0, 0, 0);\"> 55,000-65,000</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"color: rgb(0, 0, 0);\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"color: rgb(0, 0, 0);\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-family: \"Times New Roman\", serif;'>MORE INFORMATION</span></strong></span><span style='font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'>: </span><span style=\"color: rgb(0, 0, 0);\"> </span><span style='font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'>This is an exempt position. </span></p>\n",
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/9a3ca2d421c9ad6ef3f525d29fa01f78c851d4ae?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/50b724bf-45fc-4a7b-b385-c649acd1656bJSONGET https://api.bluedoor.sh/job-postings/v1/sources/e4ce43a7-4bd7-49fc-94cf-ba1afc231fb6JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/9a3ca2d421c9ad6ef3f525d29fa01f78c851d4ae/eventsJSON