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HomeCompanies526D1DD6441261CF82E98D34A9A261C8Customer Service Representative - Oxygen Patient Advocate - Kent, WA (53473)

Customer Service Representative - Oxygen Patient Advocate - Kent, WA (53473)

526D1DD6441261CF82E98D34A9A261C8 · Kent - Kent, WA 98032; 19625 62nd ave S STE A101, Kent, WA, 98032, USA · Active · $19–$22 / hour · Paycom ATS

Job facts

FieldValue
Company526D1DD6441261CF82E98D34A9A261C8
TitleCustomer Service Representative - Oxygen Patient Advocate - Kent, WA (53473)
Normalized title-
Department / teamCustomer Service
LocationKent, WA, United States
Work model-
Employment typeFull Time
Salary$19–$22 / hour
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-06-04 / 2026-06-06
Changed / last seen2026-06-06 / 2026-06-06

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Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Kent.Open
Department jobsActive postings in Customer Service.Open
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Linked records

Company526D1DD6441261CF82E98D34A9A261C8
Sourceff4087b9-a258-4201-8d15-a7c92bccb935
ATS providerPaycom ATS

Description

Description Performance Home Medical , established in 1995, is dedicated to enhancing lives through trusted respiratory and sleep therapy solutions. Our concierge-level care ensures every patient receives the support needed to breathe and sleep with comfort and confidence. As our organization continues to expand, we’re seeking a compassionate and detail-oriented Customer Service Representative – Oxygen Patient Advocate to join our dedicated team in Kent , Washington . This role plays a vital part in supporting our patients and ensuring exceptional service experiences. The Customer Service Representative – Oxygen Patient Advocate plays a vital role in delivering an exceptional customer experience. We’re seeking a compassionate and driven professional who understands the importance of patient advocacy and can navigate the challenges of an ever-evolving healthcare environment. In this role, you’ll support and coach patients to achieve their therapy goals while ensuring they receive the highest level of care and attention. KEY RESPONSIBILITIES: Job Duties and Responsibilities include the following. Other duties may be assigned. Processes orders according to PHM procedures Contacts and inform patients of the order received Answer incoming calls in an efficient and courteous manner Enter Patients into the PHM electronic medical record program Generates orders and assists in scheduling of delivery Other tasks that may be assigned by manager Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Technologically proficient with strong computer skills. Compassionate and empathetic with a commitment to providing the highest level of patient/customer care. Responsible and reliable. Quick learner. Team players will contribute to a professional and fun working environment. Skilled in the art of de-escalation when problems arise. Troubleshooting patient issues with equipment, in person and over the phone. Operate phone systems in a professional manner. Excellent communication skills, both verbal and written. Problem solver with a demonstrated track record of high performance. Positive attitude and a willingness to assist the team as needed. Highly organized and detail oriented. Procuring and completing any necessary documentation required. Scheduling patient appointments and assisting Clinicians as directed. Prior knowledge/hands-on experience with Oxygen equipment - Preferred. Ability to type minimum of 30 words per min. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually unpredictable. Physical Demands: While performing the duties of this Job, the employee is regularly required to sit; use hands to type finger, handle, or feel. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds. The above job description is not intended to be an all-inclusive list of duties and standards of the position and can be modified as needed. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Full job record

Job ID9a1ee337d7c6c0b24045474414740d6e8ba893e8
Org ID570ad9ec-0a69-4785-a487-082632936d9a
Source IDff4087b9-a258-4201-8d15-a7c92bccb935
Board IDff4087b9-a258-4201-8d15-a7c92bccb935
Providerpaycom
Provider Job Key230534
TitleCustomer Service Representative - Oxygen Patient Advocate - Kent, WA (53473)
Normalized Title
Statusactive
Activeyes
Location TextKent - Kent, WA 98032; 19625 62nd ave S STE A101, Kent, WA, 98032, USA
DepartmentCustomer Service
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionWA
CityKent
Salary Raw$19.00 - $22.00 Hourly
Salary Min19
Salary Max22
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=230534&clientkey=526D1DD6441261CF82E98D34A9A261C8
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=230534&clientkey=526D1DD6441261CF82E98D34A9A261C8
First Seen At2026-06-06 10:00:24Z
Last Seen At2026-06-06 10:00:24Z
Last Checked At2026-06-06 10:00:24Z
Last Changed At2026-06-06 10:00:24Z
Inactive At
Source Posted At2026-06-04 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=526D1DD6441261CF82E98D34A9A261C8/date=2026-06-06/2026-06-06T10-00-23-173Z-b27244f008df0f6700e927583f36fb77348bb586582d1174d93a099a3bf3d23c.json
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    "description": "<p style=\"margin-right:6px; text-align:justify\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"background:white\"><span style=\"color:#444444\">Performance Home Medical</span></span></b><span style=\"background:white\"><span style=\"color:#444444\">, established in 1995, is dedicated to enhancing lives through trusted&nbsp;<b>respiratory</b>&nbsp;and&nbsp;<b>sleep therapy&nbsp;</b>solutions. Our concierge-level care ensures every patient receives the support needed to breathe and sleep with comfort and confidence.</span></span></span></span></span></span></p>\r\n\r\n<p style=\"margin-right:6px; text-align:justify\">&nbsp;</p>\r\n\r\n<p style=\"margin-right:6px; text-align:justify\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"color:#444444\">As our organization continues to expand, we&rsquo;re seeking a compassionate and detail-oriented <b>Customer Service Representative &ndash; Oxygen Patient Advocate</b> to join our dedicated team in<strong>&nbsp;Kent</strong><b><strong>, </strong>Washington</b>. This role plays a vital part in supporting our patients and ensuring exceptional service experiences.</span></span></span></span></span></p>\r\n\r\n<p style=\"text-align:justify; margin-bottom:11px\"><br />\r\n<span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">The <b>Customer Service Representative &ndash; Oxygen Patient Advocate</b> plays a vital role in delivering an exceptional customer experience. We&rsquo;re seeking a compassionate and driven professional who understands the importance of patient advocacy and can navigate the challenges of an ever-evolving healthcare environment. In this role, you&rsquo;ll support and coach patients to achieve their therapy goals while ensuring they receive the highest level of care and attention.</span></span></span></p>\r\n\r\n<p style=\"margin-right:6px; text-align:justify\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"background:white\"><span style=\"color:#444444\">KEY RESPONSIBILITIES:</span></span></b></span></span></span></span></p>\r\n\r\n<p style=\"margin-right:6px; text-align:justify\">&nbsp;</p>\r\n\r\n<p class=\"MsoBodyText\"><span style=\"font-size:10pt\"><span style=\"line-height:115%\"><span style=\"tab-stops:.25in\"><span style=\"font-family:Lato-Light,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:115%\"><span aptos=\"\" style=\"font-family:\">Job Duties and Responsibilities include the following. Other duties may be assigned.</span></span></span></span></span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\">&nbsp;</p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Processes orders according to PHM procedures</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Contacts and inform patients of the order received</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Answer incoming calls in an efficient and courteous manner</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Enter Patients into the PHM electronic medical record program</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Generates orders and assists in scheduling of delivery</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Other tasks that may be assigned by manager</span></span></span></span></li>\r\n</ul>\r\n",
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Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually unpredictable.\\r\\n\\r\\nPhysical Demands:\\r\\n\\r\\nWhile performing the duties of this Job, the employee is regularly required to sit; use hands to type finger, handle, or feel.&nbsp; The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe above job description is not intended to be an all-inclusive list of duties and standards of the position and can be modified as needed. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAll duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; relationship.\\r\\n\\r\\n&nbsp;\\r\\n\",\"industry\":\"Customer Service\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">Technologically proficient with strong computer skills.</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">Compassionate and empathetic with a commitment to providing the highest level of patient/customer care.</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">Responsible and reliable.</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">Quick learner.</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">Team players will contribute to a professional and fun working environment.</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">Skilled in the art of de-escalation when problems arise.</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">Troubleshooting patient issues with equipment, in person and over the phone.</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">Operate phone systems in a professional manner.</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">Excellent communication skills, both verbal and written.</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">Problem solver with a demonstrated track record of high performance.</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">Positive attitude and a willingness to assist the team as needed.</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">Highly organized and detail oriented.</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">Procuring and completing any necessary documentation required.</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">Scheduling patient appointments and assisting Clinicians as directed.</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">Prior knowledge/hands-on experience with Oxygen equipment - Preferred.</span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">Ability to type minimum of 30 words per min.</span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\"><strong>Work Environment:</strong></span></span></p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually unpredictable.</span></span></p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\"><strong>Physical Demands:</strong></span></span></p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"color:black\">While performing the duties of this Job, the employee is regularly required to sit; use hands to type finger, handle, or feel.&nbsp; The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds.</span></span></span></p>\r\n\r\n<p style=\"text-align:justify\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\"><strong>The above job description is not intended to be an all-inclusive list of duties and standards of the position and can be modified as needed.</strong> Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.</span></span></p>\r\n\r\n<p style=\"text-align:justify\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; relationship.</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n",
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    "jobTitle": "Customer Service Representative - Oxygen Patient Advocate - Kent, WA (53473)",
    "postedOn": "",
    "locations": "Kent - Kent, WA 98032",
    "remoteType": "",
    "description": "Performance Home Medical, established in 1995, is dedicated to enhancing lives through trusted respiratory and sleep therapy solutions. Our concierge-...",
    "positionType": "Full Time"
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