Vehicle Programs Specialist

Position Summary The Vehicle Programs Specialist performs a variety of Company Vehicle and Employee Purchase Program projects and administrative tasks relative to vehicle ordering, delivery, service, billing, insurance, taxation, registration, titling, ticket/citation/toll processing, compliance, disposal, purchase processing, and customer service. Duties and Responsibilities · Provide administrative assistance to Vehicle Programs personnel · Administer support for the "M" (Manufacturer) Plate Program · Support our Co Car, AXZ, and Ford Fleet Care Call Centers · Provide traditional administrative support such as recording department meeting minutes, filing, copying, phone messages and miscellaneous duties · Handle auction, dealer, sales lettersets, check requests, reimbursement of fees to customers, mass registration renewals, and payment of vehicle taxes · Process billing invoices from vendors and dealerships for delivered vehicles · Process tickets, tolls, citations, etc · Process vehicle title, plates, and registrations · Process and monitor vehicle orders · Process vehicle returns, title corrections, and auction disposal · Audit and reconciliation of official documents such as lease and usage agreements, and other official documents · Customer account maintenance · Suggest and establish process improvements aimed at better customer service, efficiencies, and cost savings in unison with management and team members · Update and maintain policies, programs, and other documentation in Life@Ford, MyFordVehicles, AXZ, SATS, SharePoint, the department share drive, etc · Perform as a back-up for other Vehicle Program personnel when necessary · Perform duties that require signing as a company agent and/or department notary Education · High school diploma required; Bachelor’s degree preferred Experience · 3 years administrative office experience required · Experience using mainframe and web system applications Skills · Critical thinking, problem solving, and analytical skills · Strong planning and organizing skills · Strong communication skills that demonstrate knowledgeable, proactive and clear communication · Excellent customer service skills to include a positive mindset that actions self-control · Excellent time management skills · Team-oriented mindset for delivering both team and individual results (including the willingness to change task responsibilities and participate in cross training as is necessary for the team) · Proficient in MS Office (i.e. Outlook, Word, and Excel) What else can you expect Salary per hour $16-$18 (Hiring Manager will decide) Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) #LI-ONSITE Position Summary The Vehicle Programs Specialist performs a variety of Company Vehicle and Employee Purchase Program projects and administrative tasks relative to vehicle ordering, delivery, service, billing, insurance, taxation, registration, titling, ticket/citation/toll processing, compliance, disposal, purchase processing, and customer service. Duties and Responsibilities · Provide administrative assistance to Vehicle Programs personnel · Administer support for the "M" (Manufacturer) Plate Program · Support our Co Car, AXZ, and Ford Fleet Care Call Centers · Provide traditional administrative support such as recording department meeting minutes, filing, copying, phone messages and miscellaneous duties · Handle auction, dealer, sales lettersets, check requests, reimbursement of fees to customers, mass registration renewals, and payment of vehicle taxes · Process billing invoices from vendors and dealerships for delivered vehicles · Process tickets, tolls, citations, etc · Process vehicle title, plates, and registrations · Process and monitor vehicle orders · Process vehicle returns, title corrections, and auction disposal · Audit and reconciliation of official documents such as lease and usage agreements, and other official documents · Customer account maintenance · Suggest and establish process improvements aimed at better customer service, efficiencies, and cost savings in unison with management and team members · Update and maintain policies, programs, and other documentation in Life@Ford, MyFordVehicles, AXZ, SATS, SharePoint, the department share drive, etc · Perform as a back-up for other Vehicle Program personnel when necessary · Perform duties that require signing as a company agent and/or department notary Education · High school diploma required; Bachelor’s degree preferred Experience · 3 years administrative office experience required · Experience using mainframe and web system applications Skills · Critical thinking, problem solving, and analytical skills · Strong planning and organizing skills · Strong communication skills that demonstrate knowledgeable, proactive and clear communication · Excellent customer service skills to include a positive mindset that actions self-control · Excellent time management skills · Team-oriented mindset for delivering both team and individual results (including the willingness to change task responsibilities and participate in cross training as is necessary for the team) · Proficient in MS Office (i.e. Outlook, Word, and Excel) What else can you expect Salary per hour $16-$18 (Hiring Manager will decide) Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) #LI-ONSITE

{
  "content_hash": "0227108c6355c31db78b69bc6b434d6c3c3379e8181d4b1c0129ccfbf9dd6b97",
  "source_hash": "8ff20d0a6574b7aa6aa81dc71959166e2dc87e752f1178cea4b624c7b580b0b2",
  "last_changed_at": "2026-06-05T03:54:49.700Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "US-MI-Dearborn",
    "city": "Dearborn",
    "region": "MI",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 18,
  "salary_min": 16,
  "inferred_at": "2026-06-06T13:41:54.993Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "US-MI-Dearborn",
      "city": "Dearborn",
      "region": "MI",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "list_job": {
    "raw": {
      "draft": false,
      "jobId": "2443142",
      "column": [
        "Vehicle Programs Specialist",
        "[\"US-MI-Dearborn\"]"
      ],
      "hotJob": false,
      "contestNo": "04C7P",
      "toReApply": false,
      "linkedColumn": 0,
      "addedToJobCart": false,
      "alreadyAppliedOn": false,
      "locationsColumns": [
        1
      ]
    },
    "jobId": "2443142",
    "title": "Vehicle Programs Specialist",
    "legacy": false,
    "category": null,
    "schedule": null,
    "contestNo": "04C7P",
    "detailUrl": "https://teletech.taleo.net/careersection/10300/jobdetail.ftl?job=2443142&lang=en",
    "locations": [
      "US-MI-Dearborn"
    ],
    "postingDate": null
  },
  "detail_meta": {
    "url": "https://teletech.taleo.net/careersection/10300/jobdetail.ftl?job=2443142&lang=en",
    "http_status": 200,
    "content_type": "text/html;charset=UTF-8",
    "response_bytes": 62780
  },
  "detail_errors": [],
  "detail_values_count": 26
}