IT Support Specialist

{
  "content_hash": "25db791f2d09285b118e2e6ab03de45e728f5df76fee8033bae4ab2a014fcdfa",
  "source_hash": "83d8caebe0e474bbe8b513d8386d87f44046c7e9bc1506bbbbb834936a421d21",
  "last_changed_at": "2026-06-04T14:29:48.881Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Austin, TX, 78759",
    "city": "Austin",
    "region": "TX",
    "country": "United States",
    "is_remote": true,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:43:25.656Z",
  "launch_scope": {
    "reason": "jazzhr_production_catalog",
    "included": true,
    "location": {
      "raw": "Austin, TX, 78759",
      "city": "Austin",
      "region": "TX",
      "country": "United States",
      "is_remote": true,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

{}

{
  "detail": {
    "url": "https://furnishedfinder.applytojob.com/apply/jobs/details/E4SPD8hCly?&",
    "heading": "IT Support Specialist",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://furnishedfinder.applytojob.com/apply/E4SPD8hCly/IT-Support-Specialist",
    "description_html": "<span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:14pt;\"><span style=\"line-height:116%;\"><span style=\"color:#000000;\">IT Support Specialist</span></span></span></b><b> </b><br><i><span style=\"font-size:10.5pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:'Segoe UI', sans-serif;\"><span style=\"color:#000000;\">Location: Austin, TX, primarily on-site</span></span></span></span></i></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><u><span style=\"font-size:14pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">About Furnished Finder:</span></span></span></u></b><b> </b><br><span style=\"font-family:Aptos, sans-serif;\">Furnished Finder is the leading two-sided marketplace for monthly furnished rentals, connecting landlords with renters seeking stays of 30 days or more. Our diverse tenant base includes traveling medical professionals, corporate contractors, digital nomads, relocating families, academics, and more. With a growing network of 300,000+ listings and over 240,000 landlords nationwide, Furnished Finder helps renters find real homes in real communities—without booking fees or hidden costs.</span></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Aptos, sans-serif;\">In 2025, </span><em><span style=\"font-family:Aptos, sans-serif;\">Newsweek</span></em><span style=\"font-family:Aptos, sans-serif;\"> named Furnished Finder one of America’s Best Online Platforms, ranking us #1 in the Real Estate category. Founded in 2014, we continue to redefine flexible housing for the modern renter.</span></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:Aptos, sans-serif;\">Why Join Us</span></b></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Aptos, sans-serif;\">When you join Furnished Finder, you’re joining a leadership team with 70+ years of combined experience across real estate and travel. As we enter our next phase of growth, we’re looking for curious, motivated self-starters who are excited to learn, build, and grow alongside an industry-leading team. With roles based in Austin, TX (our HQ) and remote opportunities available, we’re growing quickly—and we’d love to meet you.</span><br> <br><b><u><span style=\"font-size:14pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">Job Overview:</span></span></span></u></b></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Aptos, sans-serif;\">Furnished Finder is bringing IT in-house and we’re looking for a full-time IT Support Specialist to join our Austin HQ. You’ll partner with our existing internal IT staff to support a global workforce spanning North America, South America, Europe, and East Asia. The role is hands-on and varied: front-line support, endpoint and identity management, onboarding/offboarding, and other related tasks.</span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:14pt;\"><span style=\"line-height:116%;\"><span style=\"color:#000000;\">Responsibilities:</span></span></span></u></b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Front-line support</b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\">Own the IT ticket queue in Jira — triage, resolve, escalate, and close the loop.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\">Support employees across multiple time zones; communicate clearly in Slack and async tickets.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\">Document fixes, runbooks, and how-tos in Confluence so the next person doesn’t have to ask.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Endpoint management (Mac & Windows)</b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\">Provision and maintain devices via Apple Business Manager, Microsoft Intune, and NinjaOne.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\">Manage compliance policies, app deployment, OS patching, and device health.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\">Maintain the full endpoint lifecycle — imaging, reassignment, retirement, and certified data wipe.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Identity & access</b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Manage the user lifecycle in Entra ID and Microsoft 365: onboarding, offboarding, groups, licenses.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Help maintain our Conditional Access posture & troubleshoot blocked sign-ins.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Onboarding & Off-boarding</b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Own end-to-end new-hire setup: hardware staged or shipped, first-day login walkthrough, MFA enrollment, app access.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Run clean offboarding: account disable, data preservation, license reclaim, hardware return and wipe.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Office, A/V, and infrastructure</b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\">Keep the Austin HQ working: Wi-Fi, printers, displays, conference rooms, and Teams meeting-room A/V.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Automation & continuous improvement</b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\">Identify repetitive work and automate it — PowerShell, Microsoft Graph, Power Automate, or shell scripting.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\">Build small workflows that reduce ticket volume (auto-provisioning, license cleanup, asset reporting).</span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:14pt;\"><span style=\"line-height:116%;\"><span style=\"color:#000000;\">Qualifications:</span></span></span></u></b></span></span></span><ul style=\"margin-bottom:19px;\"><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">3+ years of professional IT support, service desk, or junior sysadmin experience in a business environment.</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Hands-on administration of both macOS and Windows endpoints.</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Working knowledge of Microsoft 365 administration: Entra ID, Exchange Online, Teams, SharePoint/OneDrive.</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience with at least one MDM or RMM platform (Intune, NinjaOne, Jamf, etc.).</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Comfortable with ITSM/ticketing tools (Jira, ServiceNow, Zendesk, etc.).</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Strong written communication — you’ll regularly support people you’ve never met in person,</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Reliable and organized; updates tickets and documentation without being asked.</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Authorized to work in the US and able to be on-site in Austin the majority of the work week</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"color:#000000;\">Strongly preferred</span></u></b></span></span></span><ul style=\"margin-bottom:19px;\"><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Direct experience with our stack: Apple Business Manager, Microsoft Intune, NinjaOne, Atlassian (Jira/Confluence).</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Scripting/automation experience: PowerShell, Microsoft Graph, Power Automate, Bash/zsh, or similar.</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Familiarity with Entra ID Conditional Access, MFA/SSPR, and core identity security concepts.</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience supporting a globally distributed remote workforce.</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Office network management experience: Wi-Fi, VPN, Meraki or similar.</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Familiarity with endpoint security tooling (Defender for Endpoint, Intune compliance reporting)</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:14pt;\"><span style=\"line-height:116%;\"><span style=\"color:#000000;\">Logistics</span></span></span></u></b></span></span></span><ul style=\"margin-bottom:19px;\"><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Full-time, salaried.</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Austin HQ, primarily on-site, with some work-from-home flexibility.</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Able to lift ~30 lbs. (hardware moves and office setups)</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><i> </i></span></span></span><br><i><span style=\"font-size:10.5pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:'Segoe UI', sans-serif;\"><span style=\"color:#000000;\">Furnished Finder is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees</span></span></span></span></i>",
    "description_text": "IT Support Specialist\n Location: Austin, TX, primarily on-site\n About Furnished Finder:\n Furnished Finder is the leading two-sided marketplace for monthly furnished rentals, connecting landlords with renters seeking stays of 30 days or more. Our diverse tenant base includes traveling medical professionals, corporate contractors, digital nomads, relocating families, academics, and more. With a growing network of 300,000+ listings and over 240,000 landlords nationwide, Furnished Finder helps renters find real homes in real communities—without booking fees or hidden costs.\n In 2025, Newsweek named Furnished Finder one of America’s Best Online Platforms, ranking us #1 in the Real Estate category. Founded in 2014, we continue to redefine flexible housing for the modern renter.\n Why Join Us\n When you join Furnished Finder, you’re joining a leadership team with 70+ years of combined experience across real estate and travel. As we enter our next phase of growth, we’re looking for curious, motivated self-starters who are excited to learn, build, and grow alongside an industry-leading team. With roles based in Austin, TX (our HQ) and remote opportunities available, we’re growing quickly—and we’d love to meet you.\n Job Overview:\n Furnished Finder is bringing IT in-house and we’re looking for a full-time IT Support Specialist to join our Austin HQ. You’ll partner with our existing internal IT staff to support a global workforce spanning North America, South America, Europe, and East Asia. The role is hands-on and varied: front-line support, endpoint and identity management, onboarding/offboarding, and other related tasks.\n Responsibilities:\n Front-line support Own the IT ticket queue in Jira — triage, resolve, escalate, and close the loop.\n Support employees across multiple time zones; communicate clearly in Slack and async tickets.\n Document fixes, runbooks, and how-tos in Confluence so the next person doesn’t have to ask.\n Endpoint management (Mac & Windows) Provision and maintain devices via Apple Business Manager, Microsoft Intune, and NinjaOne.\n Manage compliance policies, app deployment, OS patching, and device health.\n Maintain the full endpoint lifecycle — imaging, reassignment, retirement, and certified data wipe.\n Identity & access Manage the user lifecycle in Entra ID and Microsoft 365: onboarding, offboarding, groups, licenses.\n Help maintain our Conditional Access posture & troubleshoot blocked sign-ins.\n Onboarding & Off-boarding Own end-to-end new-hire setup: hardware staged or shipped, first-day login walkthrough, MFA enrollment, app access.\n Run clean offboarding: account disable, data preservation, license reclaim, hardware return and wipe.\n Office, A/V, and infrastructure Keep the Austin HQ working: Wi-Fi, printers, displays, conference rooms, and Teams meeting-room A/V.\n Automation & continuous improvement Identify repetitive work and automate it — PowerShell, Microsoft Graph, Power Automate, or shell scripting.\n Build small workflows that reduce ticket volume (auto-provisioning, license cleanup, asset reporting).\n Qualifications: 3+ years of professional IT support, service desk, or junior sysadmin experience in a business environment.\n Hands-on administration of both macOS and Windows endpoints.\n Working knowledge of Microsoft 365 administration: Entra ID, Exchange Online, Teams, SharePoint/OneDrive.\n Experience with at least one MDM or RMM platform (Intune, NinjaOne, Jamf, etc.).\n Comfortable with ITSM/ticketing tools (Jira, ServiceNow, Zendesk, etc.).\n Strong written communication — you’ll regularly support people you’ve never met in person,\n Reliable and organized; updates tickets and documentation without being asked.\n Authorized to work in the US and able to be on-site in Austin the majority of the work week\n Strongly preferred Direct experience with our stack: Apple Business Manager, Microsoft Intune, NinjaOne, Atlassian (Jira/Confluence).\n Scripting/automation experience: PowerShell, Microsoft Graph, Power Automate, Bash/zsh, or similar.\n Familiarity with Entra ID Conditional Access, MFA/SSPR, and core identity security concepts.\n Experience supporting a globally distributed remote workforce.\n Office network management experience: Wi-Fi, VPN, Meraki or similar.\n Familiarity with endpoint security tooling (Defender for Endpoint, Intune compliance reporting)\n Logistics Full-time, salaried.\n Austin HQ, primarily on-site, with some work-from-home flexibility.\n Able to lift ~30 lbs. (hardware moves and office setups)\n Furnished Finder is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees",
    "jsonld_jobposting": {
      "url": "https://furnishedfinder.applytojob.com/apply/E4SPD8hCly/IT-Support-Specialist",
      "@type": "JobPosting",
      "title": "IT Support Specialist",
      "@context": "http://schema.org/",
      "datePosted": "2026-06-03",
      "description": "<span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:14pt;\"><span style=\"line-height:116%;\"><span style=\"color:#000000;\">IT Support Specialist</span></span></span></b><b> </b><br><i><span style=\"font-size:10.5pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:'Segoe UI', sans-serif;\"><span style=\"color:#000000;\">Location: Austin, TX, primarily on-site</span></span></span></span></i></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><u><span style=\"font-size:14pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">About Furnished Finder:</span></span></span></u></b><b> </b><br><span style=\"font-family:Aptos, sans-serif;\">Furnished Finder is the leading two-sided marketplace for monthly furnished rentals, connecting landlords with renters seeking stays of 30 days or more. Our diverse tenant base includes traveling medical professionals, corporate contractors, digital nomads, relocating families, academics, and more. With a growing network of 300,000+ listings and over 240,000 landlords nationwide, Furnished Finder helps renters find real homes in real communities—without booking fees or hidden costs.</span></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Aptos, sans-serif;\">In 2025, </span><em><span style=\"font-family:Aptos, sans-serif;\">Newsweek</span></em><span style=\"font-family:Aptos, sans-serif;\"> named Furnished Finder one of America’s Best Online Platforms, ranking us #1 in the Real Estate category. Founded in 2014, we continue to redefine flexible housing for the modern renter.</span></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:Aptos, sans-serif;\">Why Join Us</span></b></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Aptos, sans-serif;\">When you join Furnished Finder, you’re joining a leadership team with 70+ years of combined experience across real estate and travel. As we enter our next phase of growth, we’re looking for curious, motivated self-starters who are excited to learn, build, and grow alongside an industry-leading team. With roles based in Austin, TX (our HQ) and remote opportunities available, we’re growing quickly—and we’d love to meet you.</span><br> <br><b><u><span style=\"font-size:14pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">Job Overview:</span></span></span></u></b></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Aptos, sans-serif;\">Furnished Finder is bringing IT in-house and we’re looking for a full-time IT Support Specialist to join our Austin HQ. You’ll partner with our existing internal IT staff to support a global workforce spanning North America, South America, Europe, and East Asia. The role is hands-on and varied: front-line support, endpoint and identity management, onboarding/offboarding, and other related tasks.</span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:14pt;\"><span style=\"line-height:116%;\"><span style=\"color:#000000;\">Responsibilities:</span></span></span></u></b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Front-line support</b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\">Own the IT ticket queue in Jira — triage, resolve, escalate, and close the loop.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\">Support employees across multiple time zones; communicate clearly in Slack and async tickets.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\">Document fixes, runbooks, and how-tos in Confluence so the next person doesn’t have to ask.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Endpoint management (Mac & Windows)</b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\">Provision and maintain devices via Apple Business Manager, Microsoft Intune, and NinjaOne.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\">Manage compliance policies, app deployment, OS patching, and device health.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\">Maintain the full endpoint lifecycle — imaging, reassignment, retirement, and certified data wipe.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Identity & access</b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Manage the user lifecycle in Entra ID and Microsoft 365: onboarding, offboarding, groups, licenses.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Help maintain our Conditional Access posture & troubleshoot blocked sign-ins.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Onboarding & Off-boarding</b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Own end-to-end new-hire setup: hardware staged or shipped, first-day login walkthrough, MFA enrollment, app access.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Run clean offboarding: account disable, data preservation, license reclaim, hardware return and wipe.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Office, A/V, and infrastructure</b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\">Keep the Austin HQ working: Wi-Fi, printers, displays, conference rooms, and Teams meeting-room A/V.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Automation & continuous improvement</b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\">Identify repetitive work and automate it — PowerShell, Microsoft Graph, Power Automate, or shell scripting.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\">Build small workflows that reduce ticket volume (auto-provisioning, license cleanup, asset reporting).</span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:14pt;\"><span style=\"line-height:116%;\"><span style=\"color:#000000;\">Qualifications:</span></span></span></u></b></span></span></span><ul style=\"margin-bottom:19px;\"><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">3+ years of professional IT support, service desk, or junior sysadmin experience in a business environment.</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Hands-on administration of both macOS and Windows endpoints.</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Working knowledge of Microsoft 365 administration: Entra ID, Exchange Online, Teams, SharePoint/OneDrive.</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience with at least one MDM or RMM platform (Intune, NinjaOne, Jamf, etc.).</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Comfortable with ITSM/ticketing tools (Jira, ServiceNow, Zendesk, etc.).</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Strong written communication — you’ll regularly support people you’ve never met in person,</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Reliable and organized; updates tickets and documentation without being asked.</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Authorized to work in the US and able to be on-site in Austin the majority of the work week</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"color:#000000;\">Strongly preferred</span></u></b></span></span></span><ul style=\"margin-bottom:19px;\"><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Direct experience with our stack: Apple Business Manager, Microsoft Intune, NinjaOne, Atlassian (Jira/Confluence).</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Scripting/automation experience: PowerShell, Microsoft Graph, Power Automate, Bash/zsh, or similar.</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Familiarity with Entra ID Conditional Access, MFA/SSPR, and core identity security concepts.</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience supporting a globally distributed remote workforce.</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Office network management experience: Wi-Fi, VPN, Meraki or similar.</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Familiarity with endpoint security tooling (Defender for Endpoint, Intune compliance reporting)</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"font-size:14pt;\"><span style=\"line-height:116%;\"><span style=\"color:#000000;\">Logistics</span></span></span></u></b></span></span></span><ul style=\"margin-bottom:19px;\"><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Full-time, salaried.</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Austin HQ, primarily on-site, with some work-from-home flexibility.</span></span></span></li><li style=\"margin-bottom:19px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Able to lift ~30 lbs. (hardware moves and office setups)</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:Aptos, sans-serif;\"><i> </i></span></span></span><br><i><span style=\"font-size:10.5pt;\"><span style=\"line-height:116%;\"><span style=\"font-family:'Segoe UI', sans-serif;\"><span style=\"color:#000000;\">Furnished Finder is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees</span></span></span></span></i>",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "78759",
          "addressRegion": "TX",
          "addressLocality": "Austin"
        }
      },
      "validThrough": "2026-09-01",
      "uniqueJobCode": "job_20260603210109_Z4WFOGWKWTNAYSZK",
      "employmentType": "FULL_TIME",
      "hiringOrganization": {
        "logo": "https://s3.amazonaws.com/resumator/customer_20240312202811_HD2XSURPBC8LR3TN/logos/20240329151150_FF-logo.png",
        "name": "Furnished Finder",
        "@type": "Organization",
        "sameAs": "https://www.furnishedfinder.com"
      },
      "experienceRequirements": "Mid Level"
    }
  },
  "list_job": {
    "id": "E4SPD8hCly",
    "title": "IT Support Specialist",
    "detailUrl": "https://furnishedfinder.applytojob.com/apply/jobs/details/E4SPD8hCly?&"
  },
  "detail_errors": []
}