Front Desk Agent - Kahler Grand Hotel

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    "city": "Rochester",
    "region": "MN",
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    "title": "Front Desk Agent - Kahler Grand Hotel",
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    "datePosted": "2024-06-06T19:43:49.033Z",
    "description": "<h2>Overview</h2>\n<p>Kahler Grand Hotel, a part of Kahler Hospitality Group, is committed to providing exceptional service and a welcoming environment to all our guests. Our team members are our greatest asset, and we are dedicated to their growth and success.</p>\n<p> </p>\n<p>We are seeking a friendly and professional Front Desk Agent to join our team. We are hiring full time and part time positions.  The ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing outstanding guest service. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a memorable stay from check-in to check-out.</p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Greet and welcome guests upon arrival and departure</li>\n <li>Check guests in and out efficiently and accurately</li>\n <li>Manage reservations via phone, email, and in-person</li>\n <li>Handle guest inquiries, requests, and complaints promptly and professionally</li>\n <li>Process payments and manage the cash drawer</li>\n <li>Provide information about the hotel, available rooms, rates, and amenities</li>\n <li>Coordinate with housekeeping and maintenance staff to ensure guest satisfaction</li>\n <li>Maintain a neat and organized front desk area</li>\n <li>Adhere to all hotel policies, procedures, and safety guidelines</li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li>High school diploma or equivalent</li>\n <li>Previous experience in a customer service role, preferably in the hospitality industry</li>\n <li>Proficiency with hotel management software (e.g., OPERA, Protel) is a plus</li>\n <li>Excellent verbal and written communication skills</li>\n <li>Strong problem-solving abilities and attention to detail</li>\n <li>Ability to work a flexible schedule, including nights, weekends, and holidays</li>\n <li>Professional appearance and demeanor</li>\n <li>Ability to stand for extended periods</li>\n</ul>\n<p><strong>Benefits:</strong></p>\n<ul>\n <li>Competitive pay</li>\n <li>Health, dental, and vision insurance</li>\n <li>Paid time off</li>\n <li>Opportunities for career advancement and professional development</li>\n</ul>\n<p><strong>Compensation Range:</strong></p>\n<p> </p>\n<p>The compensation for this position is $17.00/hour to $18.00/hour based on qualifications and experience.</p>\n<p> </p>\n<p><strong>What we offer:</strong></p>\n<ul>\n <li>Competitive starting wages</li>\n <li>Health, Dental, Vision and other benefits available after 60 days</li>\n <li>DailyPay</li>\n <li>401k</li>\n <li>Paid Training</li>\n <li>Paid PTO</li>\n <li>Referral program</li>\n <li>Discounts at all Kinseth Hotel Corporation hotels and restaurants </li>\n</ul>",
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          "postalCode": "55902",
          "addressRegion": "MN",
          "streetAddress": "20 2nd Ave SW",
          "addressCountry": "US",
          "addressLocality": "Rochester",
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      "name": "Kahler Hotels LLC",
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