Veterinary Assistant

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  "location": {
    "raw": "Gainesville, Georgia, 30501, United States",
    "city": "Gainesville",
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{
  "list_job": {
    "id": "30",
    "isRemote": null,
    "location": {
      "city": "Gainesville",
      "state": "Georgia"
    },
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    "departmentId": "18619",
    "locationType": "0",
    "jobOpeningName": "Veterinary Assistant",
    "departmentLabel": "Medical Operations",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Gainesville",
      "state": "Georgia",
      "postalCode": "30501",
      "addressCountry": "United States"
    },
    "datePosted": "2024-11-18",
    "atsLocation": {
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    "description": "<p>BASIC DUTIES:<br>This role requires experience beyond grooming and pet-sitting; only candidates with relevant experience will be considered.</p>\n<p>Responsible for assisting the Veterinarians and Veterinary Technician(s)<br>with providing Wellness Clinic and Spay/Neuter services to clients of the Humane Society of Northeast<br>Georgia (HSNEGA) and providing Animal Care duties (medicating/treatments or Isolation Ward duties) as<br>scheduled. This position requires the candidate to handle, on average, 40-50 dogs/cats or more per day.<br>SCOPE OF POSITION:<br>Wellness Clinic<br>● Safely and humanely administer medications (via injection and orally), vaccinations (via<br>injection and orally), screening tests (via blood draw) and microchips to public, owned animals<br>within the scope of HSNEGA’s standard operating procedures.<br>● Efficiently and kindly communicating with clients to obtain history, discuss wellness services,<br>and care for their animal.<br>● Exceptional animal handling skills and confidence in the ability to handle aggressive animals<br>safely.<br>● Maintain accurate and detailed medical records.<br>● Working knowledge of vaccinations, flea/heartworm prevention, and basic animal husbandry.<br>Animal Care<br>● Assist with animal intakes/surrenders in conjunction with the Animal Care and Enrichment (ACE)<br>Manager on duty including administering vaccines, screening tests and other wellness services<br>to intakes as needed.<br>● Assist with ensuring adoptable animals are being cared for, treated/medicated properly, and be<br>constantly aware of the adoptable animals’ conditions. Communicate staff/volunteer concerns<br>regarding specific animals to appropriate senior clinical staff.<br>● In conjunction with ACE Manager, assist with administering care to animals in restricted areas<br>as needed. Assist with transportation to outside veterinarians if needed and ensure treatment<br>plan for sick animals is followed as specified by the Medical Director.<br>● As needed/scheduled, conduct daily adoptable animal care including feeding and<br>cleaning/sanitation of kennels/equipment in a humane, effective, efficient and safe way.<br>● Work with staff to ensure accurate records for all public animals as well as intakes/adoptable<br>animals.</p>\n<p>Surgery<br>● Assist the Veterinarian with intake exams and morning medical set up<br>● Patient Prep; helping induce, clipping for surgery, surgical scrubbing, and other preparations as<br>needed for surgery.<br>● Recovery; Recovery of a large number of animals recovering from anesthesia simultaneously,<br>administering vaccinations, pain medication, and other postoperative services.<br>● Working knowledge of sterile operating room procedures<br>Customer Service<br>● Greets persons entering HSNEGA with friendly disposition, direct persons to correct<br>destination/staff, and accurately answers questions from public and customers.<br>● Fields general inquiries from the public, always maintaining a calm, courteous and respectful<br>manner.<br>● Assists the public with Wellness Clinic services offered through the Healthy Pet Clinic including<br>check in/out and counseling on services provided.<br>● Assists with taking spay/neuter appointments, processing deposits, entering appointments into<br>IDEXX, and assisting with check in/out.<br>Patient Intake/Dismissal<br>● Checks in patients during morning intakes with the assistance of other team members including<br>explaining the surgery process to pet owners, and collecting required paperwork and ensuring it<br>is properly completed.<br>● Oversee/assist with completion of paperwork for each day’s clients/patients in conjunction with<br>the CCSC and clinical staff.<br>● Assists with spay/neuter appointment setting and ensures correct record-keeping for all clients<br>in IDEXX Neo.<br>● Participates in afternoon dismissal of patients with the assistance of other team members<br>including explaining recovery instructions, collecting monies, and properly completing<br>paperwork.<br>● Works closely with CCSC to ensure daily cash outs and money handling are done efficiently,<br>honestly and on time. Adheres to all cash management Standard Operating Procedures (SOPs).<br>Administrative<br>● Assists with compiling and maintaining accurate files on all animals.<br>● Processes Healthy Pet Clinic clients including scheduling, data entry, and general administrative<br>process and flow through.<br>● Answers multi-line phone system promptly and professionally, routing calls to the appropriate<br>personnel and providing general information to the public as needed.<br>● Checks organizational voice mail in a timely manner and distributes messages/forwarding calls<br>as needed to the appropriate recipient.<br>● Enters and maintains proper documentation on all client and animal records. Provides accurate<br>and thorough data entry and paperwork, including memos and addendums as needed.<br>● Checks daily for follow-ups on any pending issues.<br>● Assists with opening duties and closing duties, including daily financial reconciliation.</p>\n<p>Physical Requirements and Work Environment<br>● Performs in standard office, animal care, and kennel environments with exposure to hazardous<br>chemicals and tolerates noxious odors and high noise levels with appropriate PPE<br>● Safely lifts and carries up to 50 pounds repeatedly throughout the day with help.<br>● Works standing for 6 or more hours and to bends/kneels repeatedly to move through tightly<br>cramped areas in various situations.<br>● By nature of the industry, consistently exposed to animals/animal allergens under conditions<br>with limited alternatives available. There also may be occasional exposure to dead, sick, unruly,<br>and/or dangerous animals in addition to exposure to parasites and infectious diseases. <br>Qualifications<br>● High school or equivalent education; experience in a veterinary clinic, veterinary hospital,<br>and/or animal shelter or control facility preferred but not required.<br>● Acquire and possess a thorough understanding of - and dedication to - animal welfare issues<br>● Highly motivated with a professional attitude<br>● Good communications skills<br>● Must be able to work constructively within a team in a busy and intense environment.<br>● Must be able to respond quickly to a variety of medical situations and cope with<br>urgent/frustrating situations and remain calm.<br>● Understand and support the values, philosophies, and policies of HSNEGA.<br>● Experience in dealing effectively and tactfully with the public, and ability to create a team<br>environment/positive work culture and implement change when needed.<br>● Ability to work with different software programs including MS Office and Pet Point.<br>● Willing and able to obtain training/continuing education as needed.<br>● Demonstrated ability to apply good judgment in making decisions in accordance with<br>organizational policies and procedures and to handle emergencies, think critically and act<br>accordingly.<br>● Ability to work independently and confidently using superior discretion and judgment. <br>Certificates, Licenses, Registrations<br>● Must possess a valid and unrestricted driver’s license.</p>\n<p>This position description in no way states or implies that these are the only duties to be<br>performed by the employee occupying this position. This document does not create an<br>employment contract, implied or otherwise, other than an “at-will” relationship<br>Humane Society of Northeast Georgia provides equal employment opportunities to all<br>employees and applicants for employment and prohibits discrimination and harassment of any</p>\n<p>type without regard to race, color, religion, age, sex, national origin, disability status, genetics,<br>protected veteran status, sexual orientation, gender identity or expression, or any other</p>\n<p>characteristic protected by federal, state or local laws.</p>\n<p>This policy applies to all terms and conditions of employment, including recruiting, hiring,<br>placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation</p>\n<p>and training.</p>",
    "compensation": "$16- $17 p.h. DOE",
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    "jobOpeningName": "Veterinary Assistant",
    "departmentLabel": "Medical Operations",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://hsnega.bamboohr.com/careers/30",
    "employmentStatusLabel": "Full-Time"
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