Lead Case Manager

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Manage and evaluate the performance of assigned staff.\\r\\n\\tFoster a professional and welcoming environment in all interactions with clients, guest, vendors and colleagues, regardless of differing identities, backgrounds, beliefs and choices.\\r\\n\\tSupervises and support Case Managers and Case Aide, monitors service quality and compliance with applicable regulations and program standards and fosters collaborative relationships with community partners to ensure clients receive timely, individualized, and effective support services.\\r\\n\\tMonitor case management performance and documentation quality.\\r\\n\\tParticipate in weekly case staffing with case managers.\\r\\n\\tMaintain an active caseload up to +25 clients while ensuring individualized support and timely follow-up. \\r\\n\\tDevelop, implement, and revise individualized case plans and financial/housing goals based on client progress and identified barriers. \\r\\n\\tConduct regular client meetings and follow-up services to support housing stability and self-sufficiency. \\r\\n\\tContinually monitor and evaluate each client&rsquo;s progress through their case management plan, and develop corrective action revisions to the plan as needed.\\r\\n\\tMaintain accurate documentation of service objectives and outcomes as well as other services in accordance with established guidelines.\\r\\n\\tAssist with complex client cases and crisis interventions.\\r\\n\\tSupport reporting, audits, and program evaluations.\\r\\n\\tFacilitate team meetings and case conferencing.\\r\\n\\tCoordinate housing placement strategies and partnerships.\\r\\n\\tCollaborate with shelter leadership and community partners.\\r\\n\\tPlans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.\\r\\n\\tCompile, prepare, submit and maintain accurate records, files, forms, statistics and additional information in accordance with agency policies, licensing and/or contract requirements.\\r\\n\\tUtilize trauma-informed care, harm reduction strategies, and Motivational Interviewing techniques to support client engagement and success. \\r\\n\\tProvide comprehensive case management that includes but not limited to: screening and assessing clients; creating, implementing and monitoring individual service plans; crisis intervention; connecting clients to health, mental health, employment, housing and other community resources.\\r\\n\\tPerform habitability inspections, recertifications, and other housing compliance-related responsibilities. \\r\\n\\tMaintain accurate and timely documentation, including HMIS data entry, emergency plans, call logs, reports, and supporting documentation in accordance with agency, contract, HIPAA, federal, and state requirements. \\r\\n\\tRespond promptly to calls, emails, and client needs while effectively prioritizing tasks in a fast-paced environment. \\r\\n\\tMaintain strict confidentiality of client information and program operations at all times. \\r\\n\\tSupport agency initiatives, program activities, reporting requirements, and additional duties as assigned.\\r\\n\\r\\n\\r\\n\\r\\n\\tOther duties as assigned\\r\\n\\r\\n\\r\\n\\r\\n\\tDemonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to &quot;Empower people to build better lives for themselves, their families, and their communities.&quot;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n   \\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nESSENTIAL QUALIFICATIONS:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEDUCATION: Bachelor&rsquo;s degree in Social Work, Psychology, Criminal Justice, Sociology or related field of study.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEXPERIENCE: Minimum 3 years of case management experience. 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Ability to work flexible schedules including weekends, holidays, and overnight shifts.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLICENSES: Driver&rsquo;s License with a clear record.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nVEHICLE: Must have daily use of a vehicle without prior notice.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nOTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEndeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. 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If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\",\"responsibilities\":\"JOB PURPOSE:&nbsp;The Lead Case Manager provides oversight, coordination, and support to the Case Management team while maintaining a reduced caseload. This role ensures high-quality service delivery, compliance, and housing-focused outcomes. \\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ENDEAVORS\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=90F90AEFDB1CFD98A9A35CF5A911EBEA\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"2101 E Apache Blvd\",\"addressLocality\":\"Tempe\",\"addressRegion\":\"AZ\",\"postalCode\":85281,\"addressCountry\":\"USA\"}},\"qualifications\":\"ESSENTIAL JOB RESPONSIBILITIES:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tOversee daily program operations and service delivery to ensure efficient, client-centered support services. Manage and evaluate the performance of assigned staff.\\r\\n\\tFoster a professional and welcoming environment in all interactions with clients, guest, vendors and colleagues, regardless of differing identities, backgrounds, beliefs and choices.\\r\\n\\tSupervises and support Case Managers and Case Aide, monitors service quality and compliance with applicable regulations and program standards and fosters collaborative relationships with community partners to ensure clients receive timely, individualized, and effective support services.\\r\\n\\tMonitor case management performance and documentation quality.\\r\\n\\tParticipate in weekly case staffing with case managers.\\r\\n\\tMaintain an active caseload up to +25 clients while ensuring individualized support and timely follow-up. \\r\\n\\tDevelop, implement, and revise individualized case plans and financial/housing goals based on client progress and identified barriers. \\r\\n\\tConduct regular client meetings and follow-up services to support housing stability and self-sufficiency. \\r\\n\\tContinually monitor and evaluate each client&rsquo;s progress through their case management plan, and develop corrective action revisions to the plan as needed.\\r\\n\\tMaintain accurate documentation of service objectives and outcomes as well as other services in accordance with established guidelines.\\r\\n\\tAssist with complex client cases and crisis interventions.\\r\\n\\tSupport reporting, audits, and program evaluations.\\r\\n\\tFacilitate team meetings and case conferencing.\\r\\n\\tCoordinate housing placement strategies and partnerships.\\r\\n\\tCollaborate with shelter leadership and community partners.\\r\\n\\tPlans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.\\r\\n\\tCompile, prepare, submit and maintain accurate records, files, forms, statistics and additional information in accordance with agency policies, licensing and/or contract requirements.\\r\\n\\tUtilize trauma-informed care, harm reduction strategies, and Motivational Interviewing techniques to support client engagement and success. \\r\\n\\tProvide comprehensive case management that includes but not limited to: screening and assessing clients; creating, implementing and monitoring individual service plans; crisis intervention; connecting clients to health, mental health, employment, housing and other community resources.\\r\\n\\tPerform habitability inspections, recertifications, and other housing compliance-related responsibilities. \\r\\n\\tMaintain accurate and timely documentation, including HMIS data entry, emergency plans, call logs, reports, and supporting documentation in accordance with agency, contract, HIPAA, federal, and state requirements. \\r\\n\\tRespond promptly to calls, emails, and client needs while effectively prioritizing tasks in a fast-paced environment. \\r\\n\\tMaintain strict confidentiality of client information and program operations at all times. \\r\\n\\tSupport agency initiatives, program activities, reporting requirements, and additional duties as assigned.\\r\\n\\r\\n\\r\\n\\r\\n\\tOther duties as assigned\\r\\n\\r\\n\\r\\n\\r\\n\\tDemonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to &quot;Empower people to build better lives for themselves, their families, and their communities.&quot;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n   \\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nESSENTIAL QUALIFICATIONS:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEDUCATION: Bachelor&rsquo;s degree in Social Work, Psychology, Criminal Justice, Sociology or related field of study.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEXPERIENCE: Minimum 3 years of case management experience. Supervisory experience leading other case managers is preferred. Demonstrated ability as a servant leader is preferred. Proficiency in Spanish/English (written and spoken language skills), preferred. Knowledge of Housing First and trauma-informed care.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the\\r\\n\\r\\nemployer&rsquo;s sole discretion. Ability to work flexible schedules including weekends, holidays, and overnight shifts.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLICENSES: Driver&rsquo;s License with a clear record.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nVEHICLE: Must have daily use of a vehicle without prior notice.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nOTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEndeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.&nbsp;\\r\\n\\r\\n&nbsp;&nbsp;\\r\\n\\r\\nEndeavors also&nbsp;provides&nbsp;reasonable accommodation to qualified individuals with disabilities or based on a&nbsp;sincerely held&nbsp;religious belief,&nbsp;in accordance with&nbsp;applicable laws. If you need to inquire about&nbsp;an accommodation, or need&nbsp;assistance&nbsp;with completing the application process,&nbsp;please email&nbsp;&nbsp;[email protected]&nbsp;or speak with your recruiter.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEndeavors&nbsp;is&nbsp;dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at&nbsp;[email protected]. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\",\"experienceRequirements\":\"ESSENTIAL JOB RESPONSIBILITIES:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tOversee daily program operations and service delivery to ensure efficient, client-centered support services. Manage and evaluate the performance of assigned staff.\\r\\n\\tFoster a professional and welcoming environment in all interactions with clients, guest, vendors and colleagues, regardless of differing identities, backgrounds, beliefs and choices.\\r\\n\\tSupervises and support Case Managers and Case Aide, monitors service quality and compliance with applicable regulations and program standards and fosters collaborative relationships with community partners to ensure clients receive timely, individualized, and effective support services.\\r\\n\\tMonitor case management performance and documentation quality.\\r\\n\\tParticipate in weekly case staffing with case managers.\\r\\n\\tMaintain an active caseload up to +25 clients while ensuring individualized support and timely follow-up. \\r\\n\\tDevelop, implement, and revise individualized case plans and financial/housing goals based on client progress and identified barriers. \\r\\n\\tConduct regular client meetings and follow-up services to support housing stability and self-sufficiency. \\r\\n\\tContinually monitor and evaluate each client&rsquo;s progress through their case management plan, and develop corrective action revisions to the plan as needed.\\r\\n\\tMaintain accurate documentation of service objectives and outcomes as well as other services in accordance with established guidelines.\\r\\n\\tAssist with complex client cases and crisis interventions.\\r\\n\\tSupport reporting, audits, and program evaluations.\\r\\n\\tFacilitate team meetings and case conferencing.\\r\\n\\tCoordinate housing placement strategies and partnerships.\\r\\n\\tCollaborate with shelter leadership and community partners.\\r\\n\\tPlans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.\\r\\n\\tCompile, prepare, submit and maintain accurate records, files, forms, statistics and additional information in accordance with agency policies, licensing and/or contract requirements.\\r\\n\\tUtilize trauma-informed care, harm reduction strategies, and Motivational Interviewing techniques to support client engagement and success. \\r\\n\\tProvide comprehensive case management that includes but not limited to: screening and assessing clients; creating, implementing and monitoring individual service plans; crisis intervention; connecting clients to health, mental health, employment, housing and other community resources.\\r\\n\\tPerform habitability inspections, recertifications, and other housing compliance-related responsibilities. \\r\\n\\tMaintain accurate and timely documentation, including HMIS data entry, emergency plans, call logs, reports, and supporting documentation in accordance with agency, contract, HIPAA, federal, and state requirements. \\r\\n\\tRespond promptly to calls, emails, and client needs while effectively prioritizing tasks in a fast-paced environment. \\r\\n\\tMaintain strict confidentiality of client information and program operations at all times. \\r\\n\\tSupport agency initiatives, program activities, reporting requirements, and additional duties as assigned.\\r\\n\\r\\n\\r\\n\\r\\n\\tOther duties as assigned\\r\\n\\r\\n\\r\\n\\r\\n\\tDemonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to &quot;Empower people to build better lives for themselves, their families, and their communities.&quot;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n   \\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nESSENTIAL QUALIFICATIONS:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEDUCATION: Bachelor&rsquo;s degree in Social Work, Psychology, Criminal Justice, Sociology or related field of study.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEXPERIENCE: Minimum 3 years of case management experience. Supervisory experience leading other case managers is preferred. Demonstrated ability as a servant leader is preferred. Proficiency in Spanish/English (written and spoken language skills), preferred. Knowledge of Housing First and trauma-informed care.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the\\r\\n\\r\\nemployer&rsquo;s sole discretion. Ability to work flexible schedules including weekends, holidays, and overnight shifts.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLICENSES: Driver&rsquo;s License with a clear record.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nVEHICLE: Must have daily use of a vehicle without prior notice.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nOTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEndeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.&nbsp;\\r\\n\\r\\n&nbsp;&nbsp;\\r\\n\\r\\nEndeavors also&nbsp;provides&nbsp;reasonable accommodation to qualified individuals with disabilities or based on a&nbsp;sincerely held&nbsp;religious belief,&nbsp;in accordance with&nbsp;applicable laws. If you need to inquire about&nbsp;an accommodation, or need&nbsp;assistance&nbsp;with completing the application process,&nbsp;please email&nbsp;&nbsp;[email protected]&nbsp;or speak with your recruiter.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEndeavors&nbsp;is&nbsp;dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at&nbsp;[email protected]. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Any\",\"educationRequirements\":\"Bachelors Degree\"}",
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    "qualifications": "<h2 style=\"margin-top:1px; margin-left:7px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">ESSENTIAL JOB <span style=\"letter-spacing:-.1pt\">RESPONSIBILITIES:</span></span></span></h2>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:1px\">&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Oversee daily program operations and service delivery to ensure efficient, client-centered support services. Manage and evaluate the performance of assigned staff.</span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Foster a professional and welcoming environment in all interactions with clients, guest, vendors and colleagues, regardless of differing identities, backgrounds, beliefs and choices.</span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Supervises and support Case Managers and Case Aide, monitors service quality and compliance with applicable regulations and program standards and fosters collaborative relationships with community partners to ensure clients receive timely, individualized, and effective support services.</span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Monitor case management performance and documentation quality.</span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Participate in weekly case staffing with case managers.</span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Maintain an active caseload up to +25 clients while ensuring individualized support and timely follow-up. </span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Develop, implement, and revise individualized case plans and financial/housing goals based on client progress and identified barriers. </span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Conduct regular client meetings and follow-up services to support housing stability and self-sufficiency. </span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Continually monitor and evaluate each client&rsquo;s progress through their case management plan, and develop corrective action revisions to the plan as needed.</span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Maintain accurate documentation of service objectives and outcomes as well as other services in accordance with established guidelines.</span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Assist with complex client cases and crisis interventions.</span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Support reporting, audits, and program evaluations.</span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Facilitate team meetings and case conferencing.</span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Coordinate housing placement strategies and partnerships.</span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Collaborate with shelter leadership and community partners.</span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.</span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Compile, prepare, submit and maintain accurate records, files, forms, statistics and additional information in accordance with agency policies, licensing and/or contract requirements.</span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Utilize trauma-informed care, harm reduction strategies, and Motivational Interviewing techniques to support client engagement and success. </span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Provide comprehensive case management that includes but not limited to: screening and assessing clients; creating, implementing and monitoring individual service plans; crisis intervention; connecting clients to health, mental health, employment, housing and other community resources.</span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Perform habitability inspections, recertifications, and other housing compliance-related responsibilities. </span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Maintain accurate and timely documentation, including HMIS data entry, emergency plans, call logs, reports, and supporting documentation in accordance with agency, contract, HIPAA, federal, and state requirements. </span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Respond promptly to calls, emails, and client needs while effectively prioritizing tasks in a fast-paced environment. </span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Maintain strict confidentiality of client information and program operations at all times. </span></span></li>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Support agency initiatives, program activities, reporting requirements, and additional duties as assigned.</span></span></li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:13.1pt\"><span style=\"letter-spacing:-.1pt\">Other</span> <span style=\"letter-spacing:-.1pt\">duties</span> <span style=\"letter-spacing:-.1pt\">as</span> <span style=\"letter-spacing:-.1pt\">assigned</span></span></span></span></li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:15px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"letter-spacing:-.2pt\">Demonstrate</span> <b><i><span style=\"letter-spacing:-.2pt\">Exceptional</span></i></b><b><i> </i></b><span style=\"letter-spacing:-.2pt\">customer</span> <span style=\"letter-spacing:-.2pt\">service,</span> <span style=\"letter-spacing:-.2pt\">in</span> <b><i><span style=\"letter-spacing:-.2pt\">Everything</span></i></b><b><i> </i></b><span style=\"letter-spacing:-.2pt\">you</span> <span style=\"letter-spacing:-.2pt\">do,</span> <span style=\"letter-spacing:-.2pt\">by</span> <span style=\"letter-spacing:-.2pt\">placing</span> <span style=\"letter-spacing:-.2pt\">the</span> <span style=\"letter-spacing:-.2pt\">child, family,</span> <span style=\"letter-spacing:-.2pt\">Veteran</span> <span style=\"letter-spacing:-.2pt\">or</span> <span style=\"letter-spacing:-.2pt\">client </span>first to support our mission to &quot;<b><i>Empower </i></b>people to build better lives for themselves, their families, and their <span style=\"letter-spacing:-.1pt\">communities.&quot;</span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\">&nbsp;</p>\r\n\r\n<p class=\"MsoBodyText\">&nbsp;</p>\r\n\r\n<p class=\"MsoBodyText\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><o:wrapblock><v:rect fillcolor=\"black\" id=\"Rectangle_x0020_7\" 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stroked=\"f\" style=\"position:absolute; margin-left:48px; margin-top:16px; width:540.1pt; height:1.1pt; z-index:-15726080; v-text-anchor:top\"> <w:wrap anchorx=\"page\" type=\"topAndBottom\"> </w:wrap></v:rect> </o:wrapblock></span></span></p>\r\n\r\n<table align=\"left\">\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td style=\"width:48px; height:0px\">&nbsp;</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td>&nbsp;</td>\r\n\t\t\t<td>&nbsp;</td>\r\n\t\t</tr>\r\n\t</tbody>\r\n</table>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p class=\"MsoBodyText\">&nbsp;</p>\r\n\r\n<h2 style=\"margin-top:7px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">ESSENTIAL <span style=\"letter-spacing:-.1pt\">QUALIFICATIONS:</span></span></span></h2>\r\n\r\n<h2 style=\"margin-top:7px; margin-left:7px\">&nbsp;</h2>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><b>EDUCATION: </b>Bachelor&rsquo;s degree in Social Work, Psychology, Criminal Justice, Sociology or related field of study.</span></span></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:1px\">&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><b>EXPERIENCE: </b>Minimum 3 years of case management experience. Supervisory experience leading other case managers is preferred. Demonstrated ability as a servant leader is preferred. Proficiency in Spanish/English (written and spoken language skills), preferred. Knowledge of Housing First and trauma-informed care.</span></span></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:15px; margin-left:7px\">&nbsp;</p>\r\n\r\n<p class=\"MsoBodyText\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:13.25pt\"><b><span style=\"letter-spacing:-.1pt\">ATTENDANCE:</span></b><b> </b><span style=\"letter-spacing:-.1pt\">Must</span> <span style=\"letter-spacing:-.1pt\">maintain</span> <span style=\"letter-spacing:-.1pt\">regular</span> <span style=\"letter-spacing:-.1pt\">and</span> <span style=\"letter-spacing:-.1pt\">acceptable</span> <span style=\"letter-spacing:-.1pt\">attendance</span> <span style=\"letter-spacing:-.1pt\">at</span> <span style=\"letter-spacing:-.1pt\">such</span> <span style=\"letter-spacing:-.1pt\">level</span> <span style=\"letter-spacing:-.1pt\">as</span> <span style=\"letter-spacing:-.1pt\">is</span> <span style=\"letter-spacing:-.1pt\">determined</span> <span style=\"letter-spacing:-.1pt\">in</span> <span style=\"letter-spacing:-.25pt\">the</span></span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:13.25pt\"><span style=\"letter-spacing:-.2pt\">employer&rsquo;s</span> <span style=\"letter-spacing:-.2pt\">sole</span> <span style=\"letter-spacing:-.2pt\">discretion. Ability to work flexible schedules including weekends, holidays, and overnight shifts.</span></span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\">&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><b>LICENSES: </b>Driver&rsquo;s License with a clear <span style=\"letter-spacing:-.1pt\">record.</span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:1px\">&nbsp;</p>\r\n\r\n<p class=\"MsoBodyText\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><b>VEHICLE: </b>Must have daily use of a vehicle without prior<span style=\"letter-spacing:-.1pt\"> notice.</span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:1px\">&nbsp;</p>\r\n\r\n<p class=\"MsoBodyText\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><b><span style=\"letter-spacing:-.1pt\">OTHER:</span></b><b> </b><span style=\"letter-spacing:-.1pt\">Must be available and willing to travel to various locations and with such frequency as the business need dictates.</span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\">&nbsp;</p>\r\n\r\n<p paraeid=\"{6a4bd276-b346-4b1e-bd5b-adf87e3e57ec}{8}\" paraid=\"86004366\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.&nbsp;</span></span></p>\r\n\r\n<p paraeid=\"{6a4bd276-b346-4b1e-bd5b-adf87e3e57ec}{10}\" paraid=\"950821014\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">&nbsp;&nbsp;</span></span></p>\r\n\r\n<p paraeid=\"{6a4bd276-b346-4b1e-bd5b-adf87e3e57ec}{12}\" paraid=\"23019052\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">Endeavors also&nbsp;provides&nbsp;reasonable accommodation to qualified individuals with disabilities or based on a&nbsp;sincerely held&nbsp;religious belief,&nbsp;in accordance with&nbsp;applicable laws. If you need to inquire about&nbsp;an accommodation, or need&nbsp;assistance&nbsp;with completing the application process,&nbsp;please email&nbsp;&nbsp;<a href=\"mailto:[email protected]\" rel=\"noreferrer noopener\" target=\"_blank\">[email protected]</a>&nbsp;or speak with your recruiter.&nbsp;</span></span></p>\r\n\r\n<p paraeid=\"{6a4bd276-b346-4b1e-bd5b-adf87e3e57ec}{14}\" paraid=\"1797989867\">&nbsp;</p>\r\n\r\n<p paraeid=\"{6a4bd276-b346-4b1e-bd5b-adf87e3e57ec}{16}\" paraid=\"137563038\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">Endeavors&nbsp;is&nbsp;dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at&nbsp;<a href=\"mailto:[email protected]\" rel=\"noreferrer noopener\" target=\"_blank\">[email protected]</a>. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.&nbsp;</span></span></p>\r\n\r\n<p paraeid=\"{6a4bd276-b346-4b1e-bd5b-adf87e3e57ec}{16}\" paraid=\"137563038\">&nbsp;</p>\r\n\r\n<p paraeid=\"{6a4bd276-b346-4b1e-bd5b-adf87e3e57ec}{16}\" paraid=\"137563038\">&nbsp;</p>\r\n",
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