Digital Account & Project Manager

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    "datePosted": "2026-02-23",
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    "description": "<p><span style=\"font-family: Inter, sans-serif\">We’re seeking a Digital Account &amp; Project Manager to lead client relationships while driving seamless execution across digital marketing initiatives. This role sits at the intersection of strategy, communication, and operations, ensuring client goals are clearly defined, internal teams are aligned, and campaigns are delivered on time and on performance.</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">The ideal candidate is equal parts relationship-builder, strategist and operator. You’re comfortable discussing KPIs and growth strategy with clients, while also managing timelines, workflows and cross-functional teams behind the scenes. You thrive in a fast-paced agency environment and take pride in delivering measurable results.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 18pt; font-weight: bold\">RESPONSIBILITIES</span></p>\n<p><span style=\"text-decoration: underline\"><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Client Leadership</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Serve as the primary point of contact for assigned client accounts</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Lead onboarding, campaign kickoffs, and ongoing strategy discussions</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Develop a deep understanding of client business models, goals and KPIs</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Communicate performance insights clearly and confidently</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Proactively identify growth opportunities and areas for optimization</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Drive client satisfaction, retention and long-term partnerships</span></li>\n</ul>\n<p><span style=\"text-decoration: underline\"><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Project &amp; Campaign Management</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Own project scopes, timelines, deliverables, and execution plans</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Coordinate internal teams across paid media, organic, email, social, etc.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure campaigns launch on schedule and align with strategic objectives</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Facilitate internal status meetings and maintain team accountability</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Identify risks early and proactively solve problems</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Manage scope changes and ensure alignment with agreed-upon deliverables</span></li>\n</ul>\n<p><span style=\"text-decoration: underline\"><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strategy &amp; Performance Oversight</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Translate business objectives into actionable marketing strategies</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Collaborate with channel specialists to ensure tactical alignment</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Review campaign performance reports for accuracy and insight</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Monitor KPIs and ensure initiatives are driving measurable results</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Recommend adjustments based on performance data and trends</span></li>\n</ul>\n<p><span style=\"text-decoration: underline\"><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Operational Excellence</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Maintain organized documentation, briefs and reporting frameworks</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Improve workflows and processes to increase efficiency</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Support resource planning and workload management</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure clarity between client expectations and internal execution</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 18pt; font-weight: bold\">REQUIREMENTS</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\">3–6+ years of experience in digital marketing account management, project management, or a similar client-facing role</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Experience working with performance marketing or lead generation accounts</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Strong understanding of digital marketing channels (paid search, paid social, lead generation, CRO, etc.)</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Proven ability to manage multiple clients and deadlines simultaneously</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Experience using project management platforms (Asana, ClickUp, Monday, etc.)</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Strong analytical skills and ability to interpret marketing performance data</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Excellent written and verbal communication skills</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Highly organized with strong attention to detail</span></li>\n</ul>",
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