​​​​​​​Customer Experience Specialist - Part Time

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    "heading": "​​​​​​​Customer Experience Specialist - Part Time",
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    "description_html": "<p style=\"line-height:1.38;\"></p><p style=\"line-height:1.2;text-align:center;margin-top:19px;margin-bottom:19px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"><span style=\"border:none;\"><span style=\"display:inline-block;\"><span style=\"overflow:hidden;\"><span style=\"width:387px;\"><span style=\"height:47px;\"><img alt=\"\" height=\"47\" src=\"https://lh3.googleusercontent.com/QYubqnGp0rD4ZWK1wOyAjuDqmKww9812de3c0SH4RZtmpM5VWNJfzn8-8JfDPWS7hR3G_J41pxdfCO1s7j7gStj4CjJCDS_umnjoONohwWkBLjlOhGR7fRVDXorcVw\" width=\"387\"></span></span></span></span></span></span></span></span></span></span></span><br><br><span style=\"font-size:17pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Customer Experience Specialist</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-bottom:11px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Location:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Stamford, CT (In-Office)</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-bottom:11px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Type:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Part Time, Evenings and Weekends (Training will be during regular buisness hours)</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><br><span style=\"font-size:13pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The Mission: Simplifying Home Electrification</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">At </span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Venture Home</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">, we believe the transition to a clean-energy home should be straightforward and stress-free. We’re moving beyond just solar panels to help homeowners fully electrify their lives—from smart energy management to sustainable power. Our goal is to replace the typical headaches of home improvement with a process that is transparent, efficient, and genuinely rewarding.</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">To achieve this, we need more than just technical experts; we need professionals who are energized by helping others. We are looking for empathetic communicators and proactive problem-solvers who take pride in delivering a seamless customer journey and ensuring our clients feel supported every step of the way.</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><br><span style=\"font-size:13pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The Role: Why You Matter</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-bottom:11px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">As a </span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Customer Experience Specialist</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">, you are the heartbeat of our operation. You aren’t just \"support\"; you are a project Sherpa. You’ll be the friendly voice and the guiding hand that ensures every homeowner feels heard, informed, and excited from the moment they sign on to the moment their system goes live (and beyond).</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-bottom:11px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">What you’ll do to make an impact:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Advocate for the Homeowner:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Be the dedicated point of contact, ensuring customers are never left wondering \"what’s next?\" through proactive updates.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Master the Tech:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Become an expert in home electrification, translating complex solar and energy concepts into simple, relatable wins for our customers.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Drive the Experience:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Manage inbound joy and outbound care via phone, email, and messaging with a \"how can I help?\" spirit.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Solve the Puzzle:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Work cross-functionally with our field and operations teams to smash roadblocks and exceed expectations.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Work Smarter:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Leverage cutting-edge AI tools, automation, and our CRM to spend less time on busy work and more time building real human connections.</span></span></span></span></span></span></li></ul><div style=\"list-style-type:disc;\"></div><h3 style=\"line-height:1.38;margin-bottom:8px;\"><span style=\"font-size:13pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Who You Are</span></span></span></span></span></span></h3><p style=\"line-height:1.38;margin-bottom:11px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">We are looking for individuals who naturally radiate positive energy and possess an \"extreme ownership\" mindset. You’re a great fit if:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">You’re a \"Happy Warrior\":</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> You maintain a resilient, customer-first attitude even when things get busy.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">You’re a Communication Pro:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> You have a gift for making people feel comfortable and valued through your writing and speech.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">You’re Detail-Obsessed:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> You understand that in home electrification, the little things are the big things.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">You’re Tech-Savvy:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> You’re comfortable navigating CRMs and eager to use AI to amplify your personal touch.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">You’re a Team Player:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> You thrive in a collaborative, in-office environment where we celebrate wins together.</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;\"></p><hr><h3 style=\"line-height:1.38;margin-bottom:8px;\"><span style=\"font-size:13pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Requirements & Experience</span></span></span></span></span></span></h3><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Experience:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Prior experience in customer success, hospitality, or solar operations is a major plus.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Skills:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Strong interpersonal skills and the ability to juggle multiple priorities without losing your cool.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Systems:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> CRM experience is required (we’ll teach you our specific workflow, but you should know your way around a database).</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Presence:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> This is a full-time, in-office role at our Stamford, CT headquarters. We believe the best customer service magic happens when the team is together!</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;\"></p><hr><p style=\"line-height:1.38;margin-bottom:11px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ready to help us electrify the world, one happy customer at a time? Apply today and let’s build something bright.<br><br>Compensation: $23-$25 per hour. Full time and part time (25 hours) available. Bonus 10-20k+ of additional potential earnings.</span></span></span></span></span></span><br><br> </p>",
    "description_text": "Customer Experience Specialist\n Location: Stamford, CT (In-Office)\n Type: Part Time, Evenings and Weekends (Training will be during regular buisness hours)\n The Mission: Simplifying Home Electrification\n At Venture Home , we believe the transition to a clean-energy home should be straightforward and stress-free. We’re moving beyond just solar panels to help homeowners fully electrify their lives—from smart energy management to sustainable power. Our goal is to replace the typical headaches of home improvement with a process that is transparent, efficient, and genuinely rewarding.\n To achieve this, we need more than just technical experts; we need professionals who are energized by helping others. We are looking for empathetic communicators and proactive problem-solvers who take pride in delivering a seamless customer journey and ensuring our clients feel supported every step of the way.\n The Role: Why You Matter\n As a Customer Experience Specialist , you are the heartbeat of our operation. You aren’t just \"support\"; you are a project Sherpa. You’ll be the friendly voice and the guiding hand that ensures every homeowner feels heard, informed, and excited from the moment they sign on to the moment their system goes live (and beyond).\n What you’ll do to make an impact:\n Advocate for the Homeowner: Be the dedicated point of contact, ensuring customers are never left wondering \"what’s next?\" through proactive updates.\n Master the Tech: Become an expert in home electrification, translating complex solar and energy concepts into simple, relatable wins for our customers.\n Drive the Experience: Manage inbound joy and outbound care via phone, email, and messaging with a \"how can I help?\" spirit.\n Solve the Puzzle: Work cross-functionally with our field and operations teams to smash roadblocks and exceed expectations.\n Work Smarter: Leverage cutting-edge AI tools, automation, and our CRM to spend less time on busy work and more time building real human connections.\n Who You Are\n We are looking for individuals who naturally radiate positive energy and possess an \"extreme ownership\" mindset. You’re a great fit if:\n You’re a \"Happy Warrior\": You maintain a resilient, customer-first attitude even when things get busy.\n You’re a Communication Pro: You have a gift for making people feel comfortable and valued through your writing and speech.\n You’re Detail-Obsessed: You understand that in home electrification, the little things are the big things.\n You’re Tech-Savvy: You’re comfortable navigating CRMs and eager to use AI to amplify your personal touch.\n You’re a Team Player: You thrive in a collaborative, in-office environment where we celebrate wins together.\n Requirements & Experience\n Experience: Prior experience in customer success, hospitality, or solar operations is a major plus.\n Skills: Strong interpersonal skills and the ability to juggle multiple priorities without losing your cool.\n Systems: CRM experience is required (we’ll teach you our specific workflow, but you should know your way around a database).\n Presence: This is a full-time, in-office role at our Stamford, CT headquarters. We believe the best customer service magic happens when the team is together!\n Ready to help us electrify the world, one happy customer at a time? Apply today and let’s build something bright.\nCompensation: $23-$25 per hour. Full time and part time (25 hours) available. Bonus 10-20k+ of additional potential earnings.",
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      },
      "datePosted": "2026-06-18",
      "description": "<p style=\"line-height:1.38;\"></p><p style=\"line-height:1.2;text-align:center;margin-top:19px;margin-bottom:19px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Times New Roman';\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"><span style=\"border:none;\"><span style=\"display:inline-block;\"><span style=\"overflow:hidden;\"><span style=\"width:387px;\"><span style=\"height:47px;\"><img alt=\"\" height=\"47\" src=\"https://lh3.googleusercontent.com/QYubqnGp0rD4ZWK1wOyAjuDqmKww9812de3c0SH4RZtmpM5VWNJfzn8-8JfDPWS7hR3G_J41pxdfCO1s7j7gStj4CjJCDS_umnjoONohwWkBLjlOhGR7fRVDXorcVw\" width=\"387\"></span></span></span></span></span></span></span></span></span></span></span><br><br><span style=\"font-size:17pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Customer Experience Specialist</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-bottom:11px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Location:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Stamford, CT (In-Office)</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-bottom:11px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Type:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Part Time, Evenings and Weekends (Training will be during regular buisness hours)</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><br><span style=\"font-size:13pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The Mission: Simplifying Home Electrification</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">At </span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Venture Home</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">, we believe the transition to a clean-energy home should be straightforward and stress-free. We’re moving beyond just solar panels to help homeowners fully electrify their lives—from smart energy management to sustainable power. Our goal is to replace the typical headaches of home improvement with a process that is transparent, efficient, and genuinely rewarding.</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">To achieve this, we need more than just technical experts; we need professionals who are energized by helping others. We are looking for empathetic communicators and proactive problem-solvers who take pride in delivering a seamless customer journey and ensuring our clients feel supported every step of the way.</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><br><span style=\"font-size:13pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The Role: Why You Matter</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-bottom:11px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">As a </span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Customer Experience Specialist</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">, you are the heartbeat of our operation. You aren’t just \"support\"; you are a project Sherpa. You’ll be the friendly voice and the guiding hand that ensures every homeowner feels heard, informed, and excited from the moment they sign on to the moment their system goes live (and beyond).</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-bottom:11px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">What you’ll do to make an impact:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Advocate for the Homeowner:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Be the dedicated point of contact, ensuring customers are never left wondering \"what’s next?\" through proactive updates.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Master the Tech:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Become an expert in home electrification, translating complex solar and energy concepts into simple, relatable wins for our customers.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Drive the Experience:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Manage inbound joy and outbound care via phone, email, and messaging with a \"how can I help?\" spirit.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Solve the Puzzle:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Work cross-functionally with our field and operations teams to smash roadblocks and exceed expectations.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Work Smarter:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Leverage cutting-edge AI tools, automation, and our CRM to spend less time on busy work and more time building real human connections.</span></span></span></span></span></span></li></ul><div style=\"list-style-type:disc;\"></div><h3 style=\"line-height:1.38;margin-bottom:8px;\"><span style=\"font-size:13pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Who You Are</span></span></span></span></span></span></h3><p style=\"line-height:1.38;margin-bottom:11px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">We are looking for individuals who naturally radiate positive energy and possess an \"extreme ownership\" mindset. You’re a great fit if:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">You’re a \"Happy Warrior\":</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> You maintain a resilient, customer-first attitude even when things get busy.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">You’re a Communication Pro:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> You have a gift for making people feel comfortable and valued through your writing and speech.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">You’re Detail-Obsessed:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> You understand that in home electrification, the little things are the big things.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">You’re Tech-Savvy:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> You’re comfortable navigating CRMs and eager to use AI to amplify your personal touch.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">You’re a Team Player:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> You thrive in a collaborative, in-office environment where we celebrate wins together.</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;\"></p><hr><h3 style=\"line-height:1.38;margin-bottom:8px;\"><span style=\"font-size:13pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Requirements & Experience</span></span></span></span></span></span></h3><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Experience:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Prior experience in customer success, hospitality, or solar operations is a major plus.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Skills:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Strong interpersonal skills and the ability to juggle multiple priorities without losing your cool.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Systems:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> CRM experience is required (we’ll teach you our specific workflow, but you should know your way around a database).</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Presence:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> This is a full-time, in-office role at our Stamford, CT headquarters. We believe the best customer service magic happens when the team is together!</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;\"></p><hr><p style=\"line-height:1.38;margin-bottom:11px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ready to help us electrify the world, one happy customer at a time? Apply today and let’s build something bright.<br><br>Compensation: $23-$25 per hour. Full time and part time (25 hours) available. Bonus 10-20k+ of additional potential earnings.</span></span></span></span></span></span><br><br> </p>",
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