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IT Support

Shugulika · Dar es Salaam, Dar es Salaam, Tanzania · Active · Zoho Recruit

Job facts

FieldValue
CompanyShugulika
TitleIT Support
Normalized title-
Department / teamFashion
LocationDar es Salaam, Dar es Salaam, Tanzania
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerZoho Recruit
Posted / first seen2026-06-02 / 2026-06-05
Changed / last seen2026-06-05 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Shugulika.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Zoho Recruit.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Dar es Salaam.Open
Department jobsActive postings in Fashion.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyShugulika
Source489a5000-6237-4f8e-b765-845493bbcb8c
ATS providerZoho Recruit

Description

Our client in the garment manufacturing industry is seeking a proactive and technically skilled IT Support Personnel to provide day-to-day technical support for hardware, software, networks, and business systems across the organization. The successful candidate will ensure smooth IT operations, timely issue resolution, proper system maintenance, and continuous support to users in both office and production environments. Responsibilities: Provide first-level technical support for hardware, software, printers, and network-related issues. Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment. Troubleshoot system, network, and connectivity problems on time. Support users with ERP systems, email accounts, and other business applications. Monitor and maintain computer systems, servers, and network infrastructure. Perform routine system updates, backups, and antivirus management. Coordinate with external vendors and service providers for IT-related support and maintenance. Maintain IT asset registers and ensure proper documentation of equipment and system records. Assist in setting up IT equipment for new employees and workstations. Ensure proper functioning of internet, CCTV, biometric, and communication systems. Provide support during system upgrades, installations, and IT projects. Train staff on basic IT usage, cybersecurity awareness, and system best practices. Prepare IT support reports and perform related tasks as assigned. Requirements Bachelor’s Degree in Information Technology, Computer Science, or related field. 2–3 years of experience in IT support or systems administration. Good understanding of computer hardware, software, networking, and troubleshooting procedures. Experience supporting ERP systems and business applications is an added advantage. Proficiency in Microsoft Office, Windows operating systems, and basic networking. Knowledge of CCTV, biometric systems, and printer maintenance is preferred. Strong problem-solving and technical support skills. Good communication and user support abilities. Strong attention to detail and documentation skills. Ability to manage multiple technical issues and meet deadlines. Strong organizational and record-keeping abilities. Ability to work independently and within a team environment.

Full job record

Job ID986f9fa738e787e4f1ac03c77912a272ba962844
Org ID7deac28f-fbed-4260-8f94-df747a6dabd3
Source ID489a5000-6237-4f8e-b765-845493bbcb8c
Board ID489a5000-6237-4f8e-b765-845493bbcb8c
Providerzoho_recruit
Provider Job Key497983000054434017
TitleIT Support
Normalized Title
Statusactive
Activeyes
Location TextDar es Salaam, Dar es Salaam, Tanzania
DepartmentFashion
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryTanzania
RegionDar es Salaam
CityDar es Salaam
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://shugulika.zohorecruit.com/jobs/Careers/497983000054434017
Apply URLhttps://shugulika.zohorecruit.com/jobs/Careers/497983000054434017
First Seen At2026-06-05 03:14:47Z
Last Seen At2026-06-06 20:09:02Z
Last Checked At2026-06-06 20:09:02Z
Last Changed At2026-06-05 03:14:47Z
Inactive At
Source Posted At2026-06-02 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=zoho_recruit/board=shugulika.zohorecruit.com/date=2026-06-06/2026-06-06T20-09-00-655Z-2bd68f1231a86958ff86f03b437f2f703f657fe77ff10b3b08e41476ae50557a.json
Event Fields
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  "source_hash": "7cdc01911117f0f0d410c9617f382645f5894a2ddeb2c5c75728e505403df99c",
  "last_changed_at": "2026-06-05T03:14:47.559Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Dar es Salaam, Dar es Salaam, Tanzania",
    "city": "Dar es Salaam",
    "region": "Dar es Salaam",
    "country": "Tanzania",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T20:09:02.593Z",
  "launch_scope": {
    "reason": "zoho_recruit_production_catalog",
    "included": true,
    "location": {
      "raw": "Dar es Salaam, Dar es Salaam, Tanzania",
      "city": "Dar es Salaam",
      "region": "Dar es Salaam",
      "country": "Tanzania",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "Tanzania"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "id": "497983000054434017",
  "City": "Dar es Salaam",
  "State": "Dar es Salaam",
  "Country": "Tanzania",
  "Publish": true,
  "Currency": "TZS",
  "Industry": "Fashion",
  "Job_Type": "Full time",
  "Is_Locked": false,
  "Remote_Job": false,
  "Date_Opened": "2026-06-02",
  "Posting_Title": "IT Support",
  "Job_Description": "Our client in the garment manufacturing industry is seeking a proactive and technically skilled IT Support Personnel to provide day-to-day technical support for hardware, software, networks, and business systems across the organization. The successful candidate will ensure smooth IT operations, timely issue resolution, proper system maintenance, and continuous support to users in both office and production environments. Responsibilities: Provide first-level technical support for hardware, software, printers, and network-related issues. Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment. Troubleshoot system, network, and connectivity problems on time. Support users with ERP systems, email accounts, and other business applications. Monitor and maintain computer systems, servers, and network infrastructure. Perform routine system updates, backups, and antivirus management. Coordinate with external vendors and service providers for IT-related support and maintenance. Maintain IT asset registers and ensure proper documentation of equipment and system records. Assist in setting up IT equipment for new employees and workstations. Ensure proper functioning of internet, CCTV, biometric, and communication systems. Provide support during system upgrades, installations, and IT projects. Train staff on basic IT usage, cybersecurity awareness, and system best practices. Prepare IT support reports and perform related tasks as assigned. Requirements Bachelor’s Degree in Information Technology, Computer Science, or related field. 2–3 years of experience in IT support or systems administration. Good understanding of computer hardware, software, networking, and troubleshooting procedures. Experience supporting ERP systems and business applications is an added advantage. Proficiency in Microsoft Office, Windows operating systems, and basic networking. Knowledge of CCTV, biometric systems, and printer maintenance is preferred. Strong problem-solving and technical support skills. Good communication and user support abilities. Strong attention to detail and documentation skills. Ability to manage multiple technical issues and meet deadlines. Strong organizational and record-keeping abilities. Ability to work independently and within a team environment.",
  "Work_Experience": "1-3 years",
  "Job_Opening_Name": "IT Support",
  "Keep_on_Career_Site": false
}
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GET https://api.bluedoor.sh/job-postings/v1/jobs/986f9fa738e787e4f1ac03c77912a272ba962844?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/7deac28f-fbed-4260-8f94-df747a6dabd3JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/489a5000-6237-4f8e-b765-845493bbcb8cJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/986f9fa738e787e4f1ac03c77912a272ba962844/eventsJSON