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HVAC Operations Support Manager

C05776c4 A336 495d 943f 4e4de8036b91 19000101 000001 · Ft. Lauderdale, FL, US, Ft. Lauderdale, FL · On Site · Active · $85,000–$105,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyC05776c4 A336 495d 943f 4e4de8036b91 19000101 000001
TitleHVAC Operations Support Manager
Normalized title-
Department / team-
LocationFt. Lauderdale, FL, United States
Work modelOn Site
Employment typeFull Time
Salary$85,000–$105,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-23 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company jobsActive postings from C05776c4 A336 495d 943f 4e4de8036b91 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Ft. Lauderdale.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyC05776c4 A336 495d 943f 4e4de8036b91 19000101 000001
Source8fda0715-d57f-41b2-abc7-72a781d13e28
ATS providerADP Workforce Now Recruiting

Description

The Operations Support Manager plays a critical leadership role in driving the daily execution, discipline, and performance of the service coordination function. This role ensures best‑in‑class service administration through fast response times, clean and compliant documentation, accurate invoicing, disciplined collections, organized scheduling, and timely permitting closeout. You will lead a team of Service Coordinators, partner closely with Service and Production leadership, and act as the backbone of operational excellence across service administration. Company Summary Established in 1994, Advanced Air Systems is an Experienced HVAC Contractor specialized in air conditioning installations, repairs, and maintenance solutions for residential and commercial customers throughout the state of Florida. Advanced Air Systems is a division of Advanced Roofing Inc., Florida’s premier commercial re-roofing and solar energy contractors. Our deep construction heritage combined with in-house divisions of roofing, HVAC, sheet metal, cranes, trash removal, lightning protection, and renewable energy allows us to offer unmatched heating and cooling solutions that distinguish as from traditional contractors who do not have these resources. COMPANY CULTURE We’re building owners, not just roofs! With a growing presence across multiple markets, Advanced Roofing continues to promote the core values that shaped the foundation of our family business 40+ years ago. Today, as an employee-owned company, we believe our people are our greatest asset and the cornerstone of our success. Each of us brings a unique passion for what we do, and together, everyone achieves more. Our leadership is built on honesty, integrity, and dedication—and now, ownership. Starting January, 2026, Advanced Roofing became an Employee-Owned Company through our Employee Stock Ownership Plan (ESOP). When you join us, you’re not just an employee, you’re a co-owner in a company that’s built to last. Why Choose Us? Zero cost, all upside – The company funds everything. Real wealth-building – Potential to grow hundreds of thousands in retirement equity. Same great pay & benefits – Plus an ownership stake in the future. Financial stability you can count on – 40+ years strong and now employee-owned, ensuring independence and long-term success. Leadership you trust – Our experienced management team and previous owners remain actively involved through the Board, guiding the company forward. A voice that matters – Every decision impacts what you own. Room for growth – Opportunities to advance within your department and location. Comprehensive benefits – Health, dental, vision, 401(k) with matching, paid time off, and more. Our A Players Know A Players - Refer a friend and earn up to $2,000! We are a pet friendly environment Our commitment to quality goes beyond our work. To us, quality also means improving the life and well-being of our neighbors. That’s why we invest in supporting the causes that better the communities in which we live and work. What makes us Advanced? Each of our associates travels a unique path, yet our personal and professional values align to make our business thrive. Performance drives our company through the lens of service, integrity, and shared ownership. Key Responsibilities Leadership & Team Management Lead and coach Service Coordinators; set daily priorities, workflows, and performance standards Train team members on SOPs, documentation, customer communication, and system usage Drive accountability through ongoing feedback and performance management Customer Communication & Service Execution Own all customer communication across phone, email, and client portals Ensure every request is logged, tracked, responded to, and closed Proactively manage expectations to reduce escalations Scheduling, Dispatch & Documentation Ensure service schedules are complete, realistic, and job‑ready Review technician documentation daily to meet bill‑ready standards Enforce portal, IVR, and client‑specific compliance requirements Invoicing, Collections & Reporting Ensure service invoices are issued within a 48‑hour standard Own service AR collections workflow and escalation tracking Maintain dashboards for service leads, pipeline aging, and outcomes Operational Readiness & Continuous Improvement Oversee permitting coordination and closeout Support fleet readiness, safety/GPS reporting, and on‑ call rotations Partner with warehouse and procurement to ensure material readiness Support software rollouts and process improvements Skills, Experience, and Knowledge Required Education High School Diploma (required) Experience 5+ years of experience in service operations, dispatch, or coordinator leadership (HVAC or mechanical services preferred) Strong written communication and customer‑handling skills Proven ability to manage high‑volume, deadline‑driven administrative operations Experience with service ticketing systems, client portals, and compliance‑driven workflows Skills & Requirements Minimum 18 years of age 5+ years of experience in service operations, dispatch, or coordinator leadership (HVAC or mechanical services preferred) Strong written communication and customer‑handling skills Proven ability to manage high‑volume, deadline‑driven administrative operations Experience with service ticketing systems, client portals, and compliance‑driven workflows Valid driver’s license and insurable driving record Successful Pre-Employment Drug test Working Conditions | Environment | Special Requirements Full time onsite Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, State and Federal regulations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Employees will be subject to the random drug and alcohol testing upon reasonable suspicion or any other regulatory requirement. The company is a “dog friendly” environment. General Commitment for All Employees Commitment to Company values and complies with Company norms, policies, directives, and procedures. Follows all safety procedures and protocols. Honors and protects confidential and proprietary documents and information. Satisfies work schedule requirements. The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities required to be performed by the employee. Performs all other duties as assigned. We are an equal opportunity employer of protected veterans and individuals with disabilities. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. CC-C024413 EOE DFWP

Full job record

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Provideradp_workforcenow
Provider Job Key994303
TitleHVAC Operations Support Manager
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Activeyes
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RegionFL
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Salary Min85,000
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First Seen At2026-05-31 18:43:01Z
Last Seen At2026-06-06 12:28:36Z
Last Checked At2026-06-06 12:28:36Z
Last Changed At2026-06-06 12:28:36Z
Inactive At—
Source Posted At2026-03-23 16:03:00Z
Source Updated At—
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    "requisitionDescription": "<div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;text-align:left;font-size:15px;font-family:\"Arial\",sans-serif;' data-pasted=\"true\"><span style='font-family:\"Calibri\",sans-serif;'>The <strong>Operations Support Manager</strong> plays a critical leadership role in driving the daily execution, discipline, and performance of the service coordination function. This role ensures best‑in‑class service administration through fast response times, clean and compliant documentation, accurate invoicing, disciplined collections, organized scheduling, and timely permitting closeout.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;text-align:left;font-size:15px;font-family:\"Arial\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;text-align:left;font-size:15px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;'>You will lead a team of Service Coordinators, partner closely with Service and Production leadership, and act as the backbone of operational excellence across service administration.</span></p><h2 style='margin-top:12.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:.5in;font-size:15px;font-family:\"Calibri Light\",sans-serif;text-transform:uppercase;font-weight:normal;'><strong>Company Summary</strong></h2><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Arial;\">Established in 1994, Advanced Air Systems is an Experienced HVAC Contractor specialized in air conditioning installations, repairs, and maintenance solutions for residential and commercial customers throughout the state of Florida.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Arial;\">Advanced Air Systems is a division of Advanced Roofing Inc., Florida&rsquo;s premier commercial re-roofing and solar energy contractors. Our deep construction heritage combined with in-house divisions of roofing, HVAC, sheet metal, cranes, trash removal, lightning protection, and renewable energy allows us to offer unmatched heating and cooling solutions that distinguish as from traditional contractors who do not have these resources.&nbsp;</span></p><h2 style='margin-top:12.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:.5in;font-size:15px;font-family:\"Calibri Light\",sans-serif;text-transform:uppercase;font-weight:normal;'><strong>COMPANY CULTURE</strong></h2><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in;text-align:justify;font-size:15px;font-family:\"Arial\",sans-serif;'><strong><span style='font-family:\"Calibri\",sans-serif;'>We&rsquo;re building owners, not just roofs!</span></strong><span style='font-family:\"Calibri\",sans-serif;'>&nbsp;With a growing presence across multiple markets, Advanced Roofing continues to promote the core values that shaped the foundation of our family business 40+ years ago. Today, as an employee-owned company, we believe our people are our greatest asset and the cornerstone of our success. Each of us brings a unique passion for what we do, and together, everyone achieves more.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in;text-align:justify;font-size:15px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;'>Our leadership is built on honesty, integrity, and dedication&mdash;and now, ownership. Starting January, 2026, Advanced Roofing became an Employee-Owned Company through our Employee Stock Ownership Plan (ESOP). When you join us, you&rsquo;re not just an employee, you&rsquo;re a co-owner in a company that&rsquo;s built to last.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in;text-align:justify;font-size:15px;font-family:\"Arial\",sans-serif;'><strong><span style='font-family:\"Calibri\",sans-serif;'>Why Choose Us?</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.5in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;'>Zero cost, all upside &ndash; The company funds everything.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;'>Real wealth-building &ndash; Potential to grow hundreds of thousands in retirement equity.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;'>Same great pay &amp; benefits &ndash; Plus an ownership stake in the future.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;'>Financial stability you can count on &ndash; 40+ years strong and now employee-owned, ensuring independence and long-term success.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;'>Leadership you trust &ndash; Our experienced management team and previous owners remain actively involved through the Board, guiding the company forward.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;'>A voice that matters &ndash; Every decision impacts what you own.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;'>Room for growth &ndash; Opportunities to advance within your department and location.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;'>Comprehensive benefits &ndash; Health, dental, vision, 401(k) with matching, paid time off, and more.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;'>Our A Players Know A Players - Refer a friend and earn up to $2,000!</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>We are a pet friendly environment</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.0in;text-align:justify;font-size:15px;font-family:\"Arial\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in;text-align:justify;font-size:15px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;'>Our commitment to quality goes beyond our work. To us, quality also means improving the life and well-being of our neighbors. That&rsquo;s why we invest in supporting the causes that better the communities in which we live and work. What makes us Advanced? Each of our associates travels a unique path, yet our personal and professional values align to make our business thrive. Performance drives our company through the lens of service, integrity, and shared ownership.</span></p><h2 style='margin-top:12.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:.5in;font-size:15px;font-family:\"Calibri Light\",sans-serif;text-transform:uppercase;font-weight:normal;'><strong>Key Responsibilities</strong></h2><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><strong>Leadership &amp; Team Management</strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.5in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Lead and coach Service Coordinators; set daily priorities, workflows, and performance standards</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Train team members on SOPs, documentation, customer communication, and system usage</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Drive accountability through ongoing feedback and performance management</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><strong>Customer Communication &amp; Service Execution</strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.5in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Own all customer communication across phone, email, and client portals</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Ensure every request is logged, tracked, responded to, and closed</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Proactively manage expectations to reduce escalations</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><strong>Scheduling, Dispatch &amp; Documentation</strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.5in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Ensure service schedules are complete, realistic, and job‑ready</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Review technician documentation daily to meet bill‑ready standards</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Enforce portal, IVR, and client‑specific compliance requirements</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><strong>Invoicing, Collections &amp; Reporting</strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.5in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Ensure service invoices are issued within a 48‑hour standard</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Own service AR collections workflow and escalation tracking</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Maintain dashboards for service leads, pipeline aging, and outcomes</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><strong>Operational Readiness &amp; Continuous Improvement</strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.5in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Oversee permitting coordination and closeout</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Support fleet readiness, safety/GPS reporting, and on‑ call rotations</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Partner with warehouse and procurement to ensure material readiness</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Support software rollouts and process improvements</li></ul></div><h2 style='margin-top:12.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:.5in;font-size:15px;font-family:\"Calibri Light\",sans-serif;text-transform:uppercase;font-weight:normal;'><strong>Skills, Experience, and Knowledge Required </strong></h2><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;text-align:justify;font-size:15px;font-family:\"Arial\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;text-align:justify;font-size:15px;font-family:\"Arial\",sans-serif;'><strong><em><span style='font-family:\"Calibri\",sans-serif;'>Education</span></em></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.5in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><strong><em>&nbsp;</em></strong><span style='font-family:\"Calibri\",sans-serif;'>High School Diploma (required)&nbsp;</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;text-align:justify;font-size:15px;font-family:\"Arial\",sans-serif;'><strong><em>&nbsp;</em></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;text-align:justify;font-size:15px;font-family:\"Arial\",sans-serif;'><strong><em><span style='font-family:\"Calibri\",sans-serif;'>Experience</span></em></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.5in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;'>5+ years of experience in service operations, dispatch, or coordinator leadership (HVAC or mechanical services preferred)&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;'>Strong written communication and customer‑handling skills&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;'>Proven ability to manage high‑volume, deadline‑driven administrative operations&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;'>Experience with service ticketing systems, client portals, and compliance‑driven workflows</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;text-align:justify;font-size:15px;font-family:\"Arial\",sans-serif;'><strong><em>&nbsp;</em></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;text-align:justify;font-size:15px;font-family:\"Arial\",sans-serif;'><strong><em><span style='font-family:\"Calibri\",sans-serif;'>Skills &amp; Requirements</span></em></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.5in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Minimum 18 years of age</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Segoe UI\",sans-serif;font-size:14px;'>5+ years of experience in service operations, dispatch, or coordinator leadership (HVAC or mechanical services preferred)&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Strong written communication and customer‑handling skills&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Proven ability to manage high‑volume, deadline‑driven administrative operations&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style=\"font-family:Calibri;\">Experience with service ticketing systems, client portals, and compliance‑driven workflows</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Valid driver&rsquo;s license and insurable driving record</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Successful Pre-Employment Drug test</span></li></ul></div><h2 style='margin-top:12.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:.5in;font-size:15px;font-family:\"Calibri Light\",sans-serif;text-transform:uppercase;font-weight:normal;'><strong>Working Conditions | Environment | Special Requirements</strong></h2><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.5in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Full time onsite</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, State and Federal regulations.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Employees will be subject to the random drug and alcohol testing upon reasonable suspicion or any other regulatory requirement.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>The company is a &ldquo;dog friendly&rdquo; environment.</span></li></ul></div><h2 style='margin-top:12.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:.5in;font-size:15px;font-family:\"Calibri Light\",sans-serif;text-transform:uppercase;font-weight:normal;'><strong>General Commitment for All Employees</strong></h2><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.5in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Commitment to Company values and complies with Company norms, policies, directives, and procedures.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Follows all safety procedures and protocols.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Honors and protects confidential and proprietary documents and information.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Satisfies work schedule requirements.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities required to be performed by the employee. Performs all other duties as assigned.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>We are an equal opportunity employer of protected veterans and individuals with disabilities. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;text-align:justify;font-size:15px;font-family:\"Arial\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in;text-align:justify;font-size:15px;font-family:\"Arial\",sans-serif;margin:0in;'><span style='font-family:\"Calibri\",sans-serif;'>CC-C024413 EOE DFWP</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in;text-align:justify;font-size:15px;font-family:\"Arial\",sans-serif;margin:0in;'><br></p></div>\n",
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