Executive Housekeeper - InterContinental Indianapolis

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    "ExternalDescriptionStr": "<div style=\"font-style: normal; font-weight: 400; margin: 0px; padding: 0px; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial;\"><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span><strong>Executive Housekeeper</strong></span></p><p style=\"margin-left: 0px;\"><span><strong>About IHG and the InterContinental Indianapolis</strong>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span>The InterContinental Indianapolis, brings urban luxury and timeless style to Monument Circle.  The landmarked Illinois Building has been restored to feature 170 Modern Guestrooms, 17 Luxurious Suites, Lobby Lounge and a stunning Rooftop Bar with iconic views of Monument Circle.&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span>Explore our very own InterContinental® Hotels &amp; Resorts – a truly international brand. Discover a modern, globally-focused culture where world travelers feel at home. Live the InterContinental life. You’ll find us in beautifully restored buildings and many exciting new developments. With 60 properties in the pipeline, our extraordinary world is set to expand.&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span><strong>At IHG we promise to give colleagues…&nbsp;</strong></span></p></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Room to Belong:&nbsp; Enable&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Room to Grow:&nbsp; Enrich&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Room to Make a Difference:&nbsp; Empower&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span><strong>The InterContinental creates exceptional experiences through our Brand Values by being:&nbsp;</strong></span></p></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Thoughtful&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Cultured&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Remarkable&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span><strong>We cultivate an engaging environment for our colleagues and guests by enlivening our IHG Core Values:&nbsp;</strong></span></p></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Do the right thing&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Show we care&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Aim higher&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Celebrate difference&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Work better together&nbsp;</span></li><li>&nbsp;</li></ul></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span><strong>About the Director of Housekeeping position</strong>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span>The Director of Housekeeping will oversee all of the housekeeping and public space cleaning operations in the hotel. &nbsp;</span></p></div></div><div style=\"font-style: normal; font-weight: 400; margin: 0px; padding: 0px; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial;\"><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span> &nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span><strong>A little taste of your day-to-day</strong>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Every day is different, but you’ll mostly be:&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Direct daily activities, plan and assign work ensuring you always have the right staffing numbers.&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance.&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties.&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods.&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it’s down to you to make rooms special and memorable for guests.&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction.&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Help guests with their questions and complaints to achieve complete guest satisfaction.&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Maintain and order supplies and equipment while minimizing waste and maintaining “green” initiatives (example: container recycling, and cleaning agents).&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Reunite items with owners - and log any lost and found property.&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Perform other duties as assigned. May also serve as manager on duty.&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Help prepare and monitor the hotel’s annual budget with a focus on increasing profitability.&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Maintain proper inventory levels managing cost per room for supplies.  &nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><span>Carry out the special requests from guests, VIPs, repeat visitors and club members.&nbsp;</span></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span> &nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span><strong>Qualifications and Expectations:</strong>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span data-teams=\"true\" style=\"font-size: inherit;\">-4+ years in housekeeping/laundry experience&nbsp;</span></p></li><li><p style=\"margin-left: 0px;\"><span data-teams=\"true\" style=\"font-size: inherit;\">-High School Diploma / secondary education / equivalent, some college preferred&nbsp;</span></p></li><li><p style=\"margin-left: 0px;\"><span data-teams=\"true\" style=\"font-size: inherit;\">Strong organizational and communication skills&nbsp;</span></p></li><li><p style=\"margin-left: 0px;\"><span data-teams=\"true\" style=\"font-size: inherit;\">Commitment to excellence and guest satisfaction&nbsp;</span></p></li><li><p style=\"margin-left: 0px;\"><span data-teams=\"true\" style=\"font-size: inherit;\">Experience with safety regulations, staff scheduling, and leadership</span></p></li></ul><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 48px;\"><span>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span><strong> What you can expect from us</strong>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 24px;\"><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.&nbsp;&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 24px;\"><span>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 24px;\"><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.&nbsp; &nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 24px;\"><i><span><strong>So, join us and you’ll become part of our ever-growing global family.</strong></span></i><span>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span>The salary range for this role is <u>$70,000 to $85,000</u>. This job is also eligible for bonus pay.&nbsp;&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span>We offer a comprehensive package of benefits including paid time off, medical/dental/vision&nbsp;&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span>insurance, 401k, and many other benefits to eligible employees.&nbsp;</span></p></div></div></div>",
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