Clinical Manager- Willowbrook

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    "html_title": "Urgent Care for Kids - Clinical Manager- Willowbrook",
    "description_html": "<p>&nbsp;<strong>About the Role</strong>The Clinical Manager at Care for Kids is a hybrid clinical-administrative leader who keeps the clinic running smoothly every single day. You will split your time between hands-on clinical shifts and critical management responsibilities — from scheduling and staffing to compliance, team coaching, and KPI performance. This role reports directly to the Director of Operations and the Management Team.<br></p><p><strong>How You Are Compensated-Salaried&nbsp;</strong></p><p>You will receive a fixed annual salary that encompasses both your clinical and administrative responsibilities, as outlined below:</p><p><strong>Clinical Hours – 30 hrs/week</strong> Clock in for all scheduled clinical shifts as assigned.</p><p><strong>Administrative Hours – 10 hrs/week</strong> Administrative tasks may be completed during or outside of your scheduled clinical shifts, offering flexibility in how you manage this time</p><p><br></p><p><strong>QualificationsRequired</strong></p><ul><li>Licensed Vocational Nurse (LVN)</li><li>5+ years of lead or management experience in a clinical setting</li><li>Minimum 3-5 year of medical office management experience</li><li>BLS Certification (current)</li><li>Flexible availability: Full-time + on-call</li></ul><p><strong>Preferred</strong></p><ul><li>Active Texas RN license</li><li>Bilingual: English / Spanish</li><li>Experience with urgent care or pediatric settings</li><li>Familiarity with EMR and online check-in platforms</li></ul><p><strong>Clinical Responsibilities</strong>The following hours are always clocked in:</p><ul><li>Work scheduled clinical shifts. &nbsp;</li><li>Support team members during clinical hours or scheduled shifts</li><li>Cover call-ins and fill staffing gaps during scheduled shifts</li></ul><p><strong>Administrative ResponsibilitiesScheduling &amp; Staffing</strong></p><ul><li>Receive scheduling requests from team members by the 10th of each month</li><li>Submit draft schedule to HR and Director of Operations by the 15th</li><li>Coordinate with regional Clinical Managers to build a cohesive regional schedule</li><li>Release and distribute final schedules to the clinical team by the 20th</li><li>Maintain FTE requirements; proactively manage staffing to avoid overtime</li><li>Continuously review resumes with the Talent Acquisition Specialist and conduct second and third-round interviews — the hiring process never stops</li></ul><p><strong>Operations &amp; Compliance</strong></p><ul><li>Conduct detailed weekly inventory of medical and office supplies; submit orders by EOD every Tuesday based on thresholds and budget</li><li>Complete all Operational reports and provide Operations Director. &nbsp;</li><li>Ensure standards of care are adherence to clinical/operational guidelines. &nbsp;</li></ul><p><strong>Team Leadership &amp; Communication</strong></p><ul><li>Hold monthly all-staff meetings covering emergency code review, policy updates, and skills coaching</li><li>Conduct one-on-one coaching with staff members.&nbsp;</li></ul><p><strong>Performance &amp; KPIs</strong></p><ul><li>Address patient concerns and reviews, NPS survey scores.</li><li>Identify flow and daily operation issues and bottlenecks.</li></ul><p><em>Care for Kids is an equal opportunity employer. We are committed to building diverse, high-performing teams.</em>&nbsp;</p>",
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      "description": "<p>Description</p><p> <strong>About the Role</strong>The Clinical Manager at Care for Kids is a hybrid clinical-administrative leader who keeps the clinic running smoothly every single day. You will split your time between hands-on clinical shifts and critical management responsibilities — from scheduling and staffing to compliance, team coaching, and KPI performance. This role reports directly to the Director of Operations and the Management Team.<br/></p><p><strong>How You Are Compensated-Salaried </strong></p><p>You will receive a fixed annual salary that encompasses both your clinical and administrative responsibilities, as outlined below:</p><p><strong>Clinical Hours – 30 hrs/week</strong> Clock in for all scheduled clinical shifts as assigned.</p><p><strong>Administrative Hours – 10 hrs/week</strong> Administrative tasks may be completed during or outside of your scheduled clinical shifts, offering flexibility in how you manage this time</p><p><br/></p><p><strong>QualificationsRequired</strong></p><ul><li>Licensed Vocational Nurse (LVN)</li><li>5+ years of lead or management experience in a clinical setting</li><li>Minimum 3-5 year of medical office management experience</li><li>BLS Certification (current)</li><li>Flexible availability: Full-time + on-call</li></ul><p><strong>Preferred</strong></p><ul><li>Active Texas RN license</li><li>Bilingual: English / Spanish</li><li>Experience with urgent care or pediatric settings</li><li>Familiarity with EMR and online check-in platforms</li></ul><p><strong>Clinical Responsibilities</strong>The following hours are always clocked in:</p><ul><li>Work scheduled clinical shifts.  </li><li>Support team members during clinical hours or scheduled shifts</li><li>Cover call-ins and fill staffing gaps during scheduled shifts</li></ul><p><strong>Administrative ResponsibilitiesScheduling & Staffing</strong></p><ul><li>Receive scheduling requests from team members by the 10th of each month</li><li>Submit draft schedule to HR and Director of Operations by the 15th</li><li>Coordinate with regional Clinical Managers to build a cohesive regional schedule</li><li>Release and distribute final schedules to the clinical team by the 20th</li><li>Maintain FTE requirements; proactively manage staffing to avoid overtime</li><li>Continuously review resumes with the Talent Acquisition Specialist and conduct second and third-round interviews — the hiring process never stops</li></ul><p><strong>Operations & Compliance</strong></p><ul><li>Conduct detailed weekly inventory of medical and office supplies; submit orders by EOD every Tuesday based on thresholds and budget</li><li>Complete all Operational reports and provide Operations Director.  </li><li>Ensure standards of care are adherence to clinical/operational guidelines.  </li></ul><p><strong>Team Leadership & Communication</strong></p><ul><li>Hold monthly all-staff meetings covering emergency code review, policy updates, and skills coaching</li><li>Conduct one-on-one coaching with staff members. </li></ul><p><strong>Performance & KPIs</strong></p><ul><li>Address patient concerns and reviews, NPS survey scores.</li><li>Identify flow and daily operation issues and bottlenecks.</li></ul><p><em>Care for Kids is an equal opportunity employer. We are committed to building diverse, high-performing teams.</em> </p>",
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