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Home › Companies › F11860e5 22a9 42a6 8f03 E5f6621f2f99 19000101 000001 › Product Support Specialist - Utility Fiber

Product Support Specialist - Utility Fiber

F11860e5 22a9 42a6 8f03 E5f6621f2f99 19000101 000001 · Mayfield Village, OH, US, Mayfield Village, OH · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyF11860e5 22a9 42a6 8f03 E5f6621f2f99 19000101 000001
TitleProduct Support Specialist - Utility Fiber
Normalized title-
Department / team-
LocationMayfield Village, OH, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-29 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from F11860e5 22a9 42a6 8f03 E5f6621f2f99 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Mayfield Village.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyF11860e5 22a9 42a6 8f03 E5f6621f2f99 19000101 000001
Sourcee51f696a-d86e-4acb-9256-476682ace5f4
ATS providerADP Workforce Now Recruiting

Description

As a Product Support Specialist, you will be responsible for matters related to new product development and technical support for new and existing product lines, both domestically and worldwide, focusing on the Utility Fiber market. Duties & Responsibilities: Provide technical support to customers, sales network, customer service personnel, and international subsidiaries. Initiate new project requests. Work with sales network and end users to investigate material usage and industry pricing to enhance the success of new product development. Monitor progress on new product development and work with Engineers on existing products to make changes necessary to meet the changing requirements of customers or industry standards. Work with engineering to write and release industry-focused seminar papers based on laboratory and field research. Analyze and resolve product malfunctions and complaints. Visit customer locations to provide product training. Travel when required with sales network personnel in support of sales efforts and to identify new opportunities. Qualifications and Requirements Associate’s degree in electrical or mechanical engineering technology preferred or equivalent work experience. 1-3 years of experience in the markets PLP serves or with the products PLP uses Ability to use a computer and applications such as Microsoft Word and Excel. Ability to effectively communicate in both verbal and written situations involving customers, internal personnel, and field sales service representatives Good verbal and written communication skills Travel: 10% or less Schedule Fulltime Standard office hours with flextime Benefits: 401(k) with a company match equal to 25% of the first 8% of pre-tax dollars contributed by the employee for the first two years Enrollment in company profit sharing after two years Medical, dental & vision insurance, including free preventative care Wellness & Employee Assistance Program (EAP) Health care flexible spending accounts, health savings accounts, & life insurance Paid time off, paid company holidays, and vacation purchase program Short & long-term disability Parental & family leave; military leave Inclusive & welcoming company culture Career development & tuition assistance Student loan debt repayment program Click here for additional information

Full job record

Job ID9804a0d3ce625ee71dc10c28b2c31559757e90a2
Org ID45f877a1-e311-40d5-91d0-1d524fff0e9a
Source IDe51f696a-d86e-4acb-9256-476682ace5f4
Board IDe51f696a-d86e-4acb-9256-476682ace5f4
Provideradp_workforcenow
Provider Job Key620239
TitleProduct Support Specialist - Utility Fiber
Normalized Title—
Statusactive
Activeyes
Location TextMayfield Village, OH, US, Mayfield Village, OH
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionOH
CityMayfield Village
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f11860e5-22a9-42a6-8f03-e5f6621f2f99&ccId=19000101_000001&lang=en_US&type=JS&jobId=620239&jwId=9206037359816_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f11860e5-22a9-42a6-8f03-e5f6621f2f99&ccId=19000101_000001&lang=en_US&type=JS&jobId=620239&jwId=9206037359816_1
First Seen At2026-05-31 18:58:59Z
Last Seen At2026-06-06 13:25:28Z
Last Checked At2026-06-06 13:25:28Z
Last Changed At2026-06-06 13:25:28Z
Inactive At—
Source Posted At2026-05-29 17:50:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=f11860e5-22a9-42a6-8f03-e5f6621f2f99|19000101_000001/date=2026-06-06/2026-06-06T13-25-27-937Z-352e33e20990b42d60b26d43d01aed51649beac9a9f15a2f66270803a690d7d0.json
Event Fields
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Parsed Structured
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Extensions
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    "requisitionDescription": "<div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.23.14/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.23.14/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;' data-pasted=\"true\"><span style='font-family:\"Grandview\",sans-serif;'>As a Product Support Specialist, you will be responsible for matters related to new product development and technical support for new and existing product lines, both domestically and worldwide, focusing on the Utility Fiber market.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;background:white;'><strong><span style='font-family:\"Grandview\",sans-serif;color:black;'>Duties &amp; Responsibilities:</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.25in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Provide technical support to customers, sales network, customer service personnel, and international subsidiaries.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Initiate new project requests.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Work with sales network and end users to investigate material usage and industry pricing to enhance the success of new product development.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Monitor progress on new product development and work with Engineers on existing products to make changes necessary to meet the changing requirements of customers or industry standards.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Work with engineering to write and release industry-focused seminar papers based on laboratory and field research.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Analyze and resolve product malfunctions and complaints.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Visit customer locations to provide product training.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Travel when required with sales network personnel in support of sales efforts and to identify new opportunities.</span></li></ul><p><span style='font-family:\"Grandview\",sans-serif;'><br></span></p></div><p style='margin-top:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;background:white;'><strong><span style='font-family:\"Grandview\",sans-serif;color:black;'>Qualifications and Requirements&nbsp;</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.25in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;font-size:15px;'>Associate&rsquo;s degree in electrical or mechanical engineering technology preferred or equivalent work experience.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;font-size:15px;'>1-3 years of experience in the markets PLP serves or with the products PLP uses</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Ability to use a computer and applications such as Microsoft Word and Excel.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Ability to effectively communicate in both verbal and written situations involving customers, internal personnel, and field sales service representatives</span></li><li 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style='font-family:\"Grandview\",sans-serif;'><br></span></p></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><strong><span style='font-family:\"Grandview\",sans-serif;'>Schedule</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.25in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Fulltime&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Standard office hours with flextime&nbsp;</span></li></ul><p><span style='font-family:\"Grandview\",sans-serif;'><br></span></p></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><strong><span style='font-family:\"Grandview\",sans-serif;'> </span></strong><strong><span style='font-family:\"Grandview\",sans-serif;color:#242424;'> </span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;background:white;'><strong><span style='font-family:\"Grandview\",sans-serif;color:#242424;'>Benefits:</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.25in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>401(k) with a company match equal to 25% of the first 8% of pre-tax dollars contributed by the employee for the first two years&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Enrollment in company profit sharing after two years</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Medical, dental &amp; vision insurance, including free preventative care</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Wellness &amp; Employee Assistance Program (EAP)</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Health care flexible spending accounts, health savings accounts, &amp; life insurance</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Paid time off, paid company holidays, and vacation purchase program</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Short &amp; long-term disability</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Parental &amp; family leave; military leave</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Inclusive &amp; welcoming company culture&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Career development &amp; tuition assistance</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>Student loan debt repayment program</span></li></ul><p><span style='font-family:\"Grandview\",sans-serif;'><br></span></p></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;background:white;'><span style='font-family:\"Grandview\",sans-serif;color:#242424;'>Click&nbsp;</span><span style=\"color:black;\"><a href=\"https://www.plp.com/careers/our-benefits\" target=\"_blank\"><span style='font-family:\"Grandview\",sans-serif;'>here</span></a></span><span style='font-family:\"Grandview\",sans-serif;color:#242424;'>&nbsp;for additional information&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Grandview\",sans-serif;'>&nbsp;</span></p></div></div></div></div></div></div></div></div>\n",
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    },
    "requisitionTitle": "Product Support Specialist - Utility Fiber ",
    "clientRequisitionID": "1533",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
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          "postalCode": "44143",
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        },
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    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
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  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/620239?cid=f11860e5-22a9-42a6-8f03-e5f6621f2f99&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
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}
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GET https://api.bluedoor.sh/job-postings/v1/sources/e51f696a-d86e-4acb-9256-476682ace5f4JSON
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