QA Manager

{
  "content_hash": "e8de628b6eecac647ee771e2d971bd79ace890dcec50721e045b7cbb6feeeff9",
  "source_hash": "366475579d955d27288e294b65a72d03115d18f64378794cffddcbd0514a704f",
  "last_changed_at": "2026-06-06T10:28:01.584Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Waco, Texas, United States",
    "city": "Waco",
    "region": "TX",
    "country": "United States",
    "is_remote": true,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:28:01.584Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Waco, Texas, United States",
      "city": "Waco",
      "region": "TX",
      "country": "United States",
      "is_remote": true,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "148",
    "isRemote": null,
    "location": {
      "city": null,
      "state": null
    },
    "atsLocation": {
      "city": "Waco",
      "state": "Texas",
      "country": "United States",
      "province": null
    },
    "departmentId": "18602",
    "locationType": "1",
    "jobOpeningName": "QA Manager",
    "departmentLabel": "Engineering",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": null,
      "state": null,
      "postalCode": null,
      "addressCountry": null
    },
    "datePosted": "2026-06-05",
    "atsLocation": {
      "city": "Waco",
      "state": "Texas",
      "country": "United States",
      "countryId": "1"
    },
    "description": "<p><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\"><img width=\"176\" height=\"31\" src=\"https://assets.jazz.co/customers/customer_20230412181545_HG7ENP4F4FK8DZ72/layout/20240118163050-image-20240118103050-1.png\" alt=\"\" data-cke-saved-src=\"https://assets.jazz.co/customers/customer_20230412181545_HG7ENP4F4FK8DZ72/layout/20240118163050-image-20240118103050-1.png\"></span></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Job Description - Quality Assurance (QA) Manager</span></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Reports To -</span> Director of QA</span></p>\n<p><br><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Location:</span> Remote </span><br><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Department:</span> Engineering</span><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Position Summary</span><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">The QA Manager leads an assigned portion of the QA team within AxisCare's embedded engineering model. QA engineers and analysts sit within engineering teams, and the QA Manager serves as the direct people leader for their assigned group. This role owns the development, health, and day-to-day performance of direct reports while operating within the broader quality standards and strategy established by the Director of QA. The QA Manager is a people leader and quality advocate, focused on team-level execution, individual team member growth, and ensuring quality is consistently built into delivery across their assigned teams.</span></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Key Responsibilities</span></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">People</span></p>\n<ul>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Direct manager for an assigned group of QA engineers and analysts embedded across teams</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Owns hiring, onboarding, performance reviews, and career development for direct reports</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Holds regular one-on-ones and provides ongoing coaching and feedback</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Creates clear growth plans and supports development conversations for each direct report</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Contributes to a team culture grounded in psychological safety, accountability, and continuous learning</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Actively supports the long-term development of QA Analysts toward QA Engineer roles, leveraging AI-assisted tools and coding skills as those capabilities become a baseline expectation across the team</span></li>\n</ul>\n<p><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><br></span><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Quality Standards &amp; Process</span></span></p>\n<ul>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Applies and reinforces QA standards, testing methodologies, and quality benchmarks established at the Director level across assigned teams</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Ensures consistency in tooling, test coverage expectations, and best practices within their group</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Monitors quality metrics and reporting for direct reports, surfacing trends and improvement opportunities to the Director of QA</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Manages bug tracking and resolution processes within assigned teams</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Supports the broader adoption of AI-assisted testing tools and automation as a baseline expectation for the team</span></li>\n</ul>\n<p><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><br></span><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Cross-Functional Partnership</span></span></p>\n<ul>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Partners with Engineering Managers and Product leaders at the team level on quality strategy, risk, and release readiness</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Collaborates with engineering leads on test automation strategy, CI/CD integration, and test environment health</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Communicates quality status, risks, and recommendations clearly to the Director of QA and relevant stakeholders</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Supports capacity planning within their group and advocates for sustainable workloads</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Escalates organizational quality risks and systemic issues to the Director of QA</span></li>\n</ul>\n<p><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">What Success Looks Like</span><br></p>\n<ul>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Direct reports are growing, engaged, and clear on their career paths</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Quality standards established by the Director of QA are applied consistently within assigned teams</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Engineering teams view QA as a collaborative partner, not a gatekeeper</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">The team is proficient in modern QA practices including automation tooling and AI-assisted testing</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Quality risks are surfaced early and communicated clearly up the chain</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">New team members onboard smoothly and ramp quickly</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Bug tracking and resolution within assigned teams is timely and well managed</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">QA Analysts within the group are progressing toward QA Engineer capabilities, actively developing AI-assisted testing and coding skills as part of their growth plans</span></li>\n</ul>\n<p><br><br></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">What We’re Looking For (Required Qualifications)</span></span><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><br></span></p>\n<ul></ul>\n<ul>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Experience in software quality assurance with a background in people management or team leadership</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Mid to senior-level management experience leading QA professionals and managing quality outcomes within a technology organization</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Proven experience leading and developing QA professionals</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Strong coaching, feedback, and performance management skills</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Solid understanding of modern QA practices including automation, CI/CD, and agile development</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Experience in an embedded QA model or similar distributed team structure</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Ability to collaborate and align with cross-functional teams at the team and engineering manager level</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Strong analytical and problem-solving skills with the ability to translate quality data into clear recommendations</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Strong communication skills across technical and non-technical audiences</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Familiarity with AI-assisted testing tools and the ability to champion their adoption</span><br></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field preferred</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Equivalent professional experience will be considered in lieu of a degree</span></li>\n</ul>\n<p><br></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">What We'd Be Excited to Find (Preferred Qualifications)</span><br></p>\n<ul>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Prior hands-on QA engineering experience at the analyst or engineer level</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Experience with tools such as Playwright, TestRail, or similar</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Familiarity with cloud-based SaaS applications and agile delivery environments</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Experience in the home care or healthcare technology industry is a plus</span></li>\n<li><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">QA or project management certifications such as ISTQB, CSTE, or PMP are a plus</span></li>\n</ul>\n<p><br></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">About AxisCare</span><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><em>According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes. </em></span></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><em> </em></span></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><em>AxisCare was started in 2011 by industry leaders to help meet the demand for a more user-friendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 7 other countries. We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment. We are an Equal Opportunity Employer and comply with ADA regulations as applicable. </em></span></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><em><img class=\"cke_widget_element\" width=\"886\" height=\"1153\" src=\"https://assets.jazz.co/customers/customer_20230412181545_HG7ENP4F4FK8DZ72/layout/20250310173456-image-20250310123455-7.png\" alt=\"\" data-cke-saved-src=\"https://assets.jazz.co/customers/customer_20230412181545_HG7ENP4F4FK8DZ72/layout/20250310173456-image-20250310123455-7.png\" data-cke-widget-data=\"%7B%22hasCaption%22%3Afalse%2C%22src%22%3A%22https%3A%2F%2Fassets.jazz.co%2Fcustomers%2Fcustomer_20230412181545_HG7ENP4F4FK8DZ72%2Flayout%2F20250310173456-image-20250310123455-7.png%22%2C%22alt%22%3A%22%22%2C%22width%22%3A%22715%22%2C%22height%22%3A%22931%22%2C%22lock%22%3Atrue%2C%22align%22%3A%22none%22%2C%22classes%22%3Anull%7D\" data-cke-widget-upcasted=\"1\" data-cke-widget-keep-attr=\"0\" data-widget=\"image\"></em></span></p>",
    "compensation": null,
    "departmentId": "18602",
    "locationType": "1",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "QA Manager",
    "departmentLabel": "Engineering",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Manager/Supervisor",
    "jobOpeningShareUrl": "https://axiscare.bamboohr.com/careers/148",
    "employmentStatusLabel": "Full-Time"
  }
}