bluedoor data·Job Postings API·bluedoor.sh ↗

HomeCompanies86c43ed6 52d8 4d54 Baf5 359f04a9cdb7 19000101 000001Appointment / Therapy Coordinator

Appointment / Therapy Coordinator

86c43ed6 52d8 4d54 Baf5 359f04a9cdb7 19000101 000001 · Providence, RI, US, Providence, RI · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company86c43ed6 52d8 4d54 Baf5 359f04a9cdb7 19000101 000001
TitleAppointment / Therapy Coordinator
Normalized title-
Department / team-
LocationProvidence, RI, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-26 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 86c43ed6 52d8 4d54 Baf5 359f04a9cdb7 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Providence.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company86c43ed6 52d8 4d54 Baf5 359f04a9cdb7 19000101 000001
Source88bab38f-64ee-4a4b-b0cd-07b8da641469
ATS providerADP Workforce Now Recruiting

Description

GENERAL SUMMARY OF DUTIES: This team-oriented position is responsible for answering incoming calls for all Physician, Physical & Hand Therapy locations; scheduling, rescheduling and canceling patient therapy appointments; directing calls to the proper locations; processing incoming electronic referrals; various operator and administrative duties as assigned. Must be professional, compassionate, detail-oriented, have exceptional phone skills, strong communication and customer service skills and be able to handle a very fast-paced environment. Essential Job Functions: Promptly answer the telephone using positive and clear communication. Register patient; obtain and enter accurate demographic information into computer system (address, telephone number, name of insurance and verification of health insurance). Work closely with the billing team for insurance eligibility, and insurance referral requirements. Maintain & stay up to date with UOI Physical Therapy & Hand Therapy policies and procedures. Schedule appointment – triage patient problem and schedule with appropriate therapist or physician . Review appointment date, time, location, and provider name with caller. Prepare patient for appointment-what to bring, location, etc. (including insurance card, medications, office visit fee, parking, etc.). Remind caller of cancellation/no-show policy. Answer questions and offer other information, as requested, to provide patient-focused. service and a positive impression of the organization. Collaborate with Therapists & Therapy Reception teams to resolve patient care concerns and workflow changes. Efficient use of OptimisPT & Athena EMR for appointment scheduling as well as sending messages to providers and coworkers. Demonstrate superior customer service to patients and fellow University Orthopedics colleagues. Additional duties as assigned by the Manager to meet department needs. Requirements: High school graduate with demonstrated maturity to deal with confidential information. Must be able to work the hours needed in the Patient Access Center department, including occasional Saturday hours. Ability to communicate effectively on the telephone. Ability to handle a "call center" environment: work quickly and multi-task. Ability to handle confidential and sensitive information. Ability to exercise good telephone manners to handle calls appropriately. Ability to demonstrate compassion and sensitivity to caller. Ability to demonstrate good customer service. Ability to work in a team-oriented environment. Very familiar with computer functions and Microsoft programs. Ability to type quickly and accurately while speaking on the phone. Pertinent job-related experience such as medical office receptionists and medical assistants with familiarity with medical terminology, but willing to train a strong candidate. Professional, pleasant, cheerful, and neat appearance required. Ethical and positive work principles. Ability to speak Spanish and/or Portuguese a plus. Must be able to travel to all sites if/when necessary.

Full job record

Job ID97fa515d7546a6ba2a03c91783c8a176ee96b7d7
Org ID030a34a4-445d-4dcb-b924-103aee41682e
Source ID88bab38f-64ee-4a4b-b0cd-07b8da641469
Board ID88bab38f-64ee-4a4b-b0cd-07b8da641469
Provideradp_workforcenow
Provider Job Key641180
TitleAppointment / Therapy Coordinator
Normalized Title
Statusactive
Activeyes
Location TextProvidence, RI, US, Providence, RI
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionRI
CityProvidence
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=86c43ed6-52d8-4d54-baf5-359f04a9cdb7&ccId=19000101_000001&lang=en_US&type=JS&jobId=641180&jwId=9202036110562_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=86c43ed6-52d8-4d54-baf5-359f04a9cdb7&ccId=19000101_000001&lang=en_US&type=JS&jobId=641180&jwId=9202036110562_1
First Seen At2026-05-31 18:42:44Z
Last Seen At2026-06-06 11:58:03Z
Last Checked At2026-06-06 11:58:03Z
Last Changed At2026-06-06 11:58:03Z
Inactive At
Source Posted At2026-05-26 18:06:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=86c43ed6-52d8-4d54-baf5-359f04a9cdb7|19000101_000001/date=2026-06-06/2026-06-06T11-57-59-392Z-f2d4d50181b6bd7eb8a1568d47ef713686cbd7abdf03594369eab218405bcff4.json
Event Fields
{
  "content_hash": "fa51a73a6b05ee0c64ed5114088e878a3b97f2e56d83cff98616332110df5ad4",
  "source_hash": "81c29164bfa77d12d45f56b6a87aaeb272896130e91ba68ba85b27b331c11b35",
  "last_changed_at": "2026-06-06T11:58:03.485Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Providence, RI, US, Providence, RI",
    "city": "Providence",
    "region": "RI",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T11:58:03.464Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Providence, RI, US, Providence, RI",
      "city": "Providence",
      "region": "RI",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "detail": {
    "links": [],
    "itemID": "9202036110562_1",
    "postDate": "2026-05-26T14:06:00.000-04:00",
    "workLevelCode": {
      "shortName": "Full Time"
    },
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-05-26T14:06Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T07:57Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "641180"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Appointment / Therapy Coordinator",
    "clientRequisitionID": "2922",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Providence",
          "postalCode": "02905",
          "countrySubdivisionLevel1": {
            "codeValue": "RI"
          }
        },
        "nameCode": {
          "shortName": " Providence, RI, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><div><p data-pasted=\"true\"><strong>GENERAL SUMMARY OF DUTIES:</strong></p><p>This team-oriented position is responsible for answering incoming calls&nbsp;for all Physician, Physical &amp; Hand Therapy locations; scheduling, rescheduling and canceling patient therapy appointments; directing calls to the proper locations; processing incoming electronic referrals; various operator and administrative duties as assigned. Must be professional, compassionate, detail-oriented, have exceptional phone skills, strong communication and customer service skills and be able to handle a very fast-paced environment.&nbsp;</p><p><br></p><p><strong>Essential Job Functions:</strong></p><ul type=\"disc\"><li>Promptly answer the telephone using positive and clear communication.</li></ul><ul style=\"list-style-type: disc;\"><li>Register patient; obtain and enter accurate demographic information into computer system (address, telephone number, name of insurance and verification of health insurance).</li><li>Work closely with the billing team for insurance eligibility, and insurance referral requirements.</li><li>Maintain &amp; stay up to date with UOI Physical Therapy &amp; Hand Therapy policies and procedures.</li><li>Schedule appointment &ndash; triage patient problem and schedule with appropriate therapist or physician .</li><li>Review appointment date, time, location, and provider name with caller.</li><li>Prepare patient for appointment-what to bring, location, etc. (including insurance card, medications, office visit fee, parking, etc.).</li><li>Remind caller of cancellation/no-show policy.</li><li>Answer questions and offer other information, as requested, to provide patient-focused.</li></ul><p>service and a positive impression of the organization.</p><ul style=\"list-style-type: disc;\"><li>Collaborate with Therapists &amp; Therapy Reception teams to resolve patient care concerns and workflow changes.</li><li>Efficient use of&nbsp;OptimisPT &amp;&nbsp;Athena EMR for appointment scheduling as well as sending messages to providers and coworkers.</li><li>Demonstrate superior customer service to patients and fellow University Orthopedics colleagues.&nbsp;</li></ul><ul type=\"disc\"><li>Additional duties as assigned by the Manager to meet department needs.</li></ul><p><br></p><p><strong>Requirements:&nbsp;</strong></p><ul type=\"disc\"><li>High school graduate with demonstrated maturity to deal with confidential information.</li><li>Must be able to work the hours needed in the Patient Access Center department, including occasional Saturday hours.</li><li>Ability to communicate effectively on the telephone.</li><li>Ability to handle a &quot;call center&quot; environment: work quickly and multi-task.</li><li>Ability to handle confidential and sensitive information.</li><li>Ability to exercise good telephone manners to handle calls appropriately.</li><li>Ability to demonstrate compassion and sensitivity to caller.</li><li>Ability to demonstrate good customer service.</li><li>Ability to work in a team-oriented environment.</li><li>Very familiar with computer functions and Microsoft programs.</li><li>Ability to type quickly and accurately while speaking on the phone.</li><li>Pertinent job-related experience such as medical office receptionists and medical assistants with familiarity with medical terminology, but willing to train a strong candidate.</li><li>Professional, pleasant, cheerful, and neat appearance required.</li><li>Ethical and positive work principles.</li><li>Ability to speak Spanish and/or Portuguese a plus.</li></ul><ul style=\"list-style-type: disc;\"><li>Must be able to travel to all sites if/when necessary.</li></ul></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9202036110562_1",
    "postDate": "2026-05-26T14:06:00.000-04:00",
    "workLevelCode": {
      "shortName": "Full Time"
    },
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-05-26T14:06Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T07:57Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "641180"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Appointment / Therapy Coordinator",
    "clientRequisitionID": "2922",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Providence",
          "postalCode": "02905",
          "countrySubdivisionLevel1": {
            "codeValue": "RI"
          }
        },
        "nameCode": {
          "shortName": " Providence, RI, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/641180?cid=86c43ed6-52d8-4d54-baf5-359f04a9cdb7&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 6547
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/97fa515d7546a6ba2a03c91783c8a176ee96b7d7?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/030a34a4-445d-4dcb-b924-103aee41682eJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/88bab38f-64ee-4a4b-b0cd-07b8da641469JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/97fa515d7546a6ba2a03c91783c8a176ee96b7d7/eventsJSON