Front Desk Agent

{
  "content_hash": "9e862bc78aecf92ad170bf0507ecd4b1d473b3681b6b8145655845abc8cfd9e6",
  "source_hash": "f55d3118e0193a220256318544561ce7bac18a9450395e8d65cfd1a23904cf11",
  "last_changed_at": "2026-06-06T09:43:44.788Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "The Westin Ka'anapali Ocean Resort Villas",
    "city": null,
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T09:43:44.262Z",
  "launch_scope": {
    "reason": "workday_production_catalog",
    "included": true,
    "location": {
      "raw": "The Westin Ka'anapali Ocean Resort Villas",
      "city": null,
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "list_job": {
    "title": "Front Desk Agent",
    "postedOn": "Posted 2 Days Ago",
    "bulletFields": [
      "JR91177"
    ],
    "externalPath": "/job/The-Westin-Kaanapali-Ocean-Resort-Villas/Front-Desk-Agent_JR91177",
    "locationsText": "The Westin Ka'anapali Ocean Resort Villas"
  },
  "detail_errors": [],
  "detail_job_posting_info": {
    "id": "3a591957281b1001ad21c0c71ec90000",
    "title": "Front Desk Agent",
    "posted": true,
    "country": {
      "id": "bc33aa3152ec42d4995f4791a106ed09",
      "descriptor": "United States of America"
    },
    "canApply": true,
    "jobReqId": "JR91177",
    "location": "The Westin Ka'anapali Ocean Resort Villas",
    "postedOn": "Posted 2 Days Ago",
    "timeType": "Full time",
    "startDate": "2026-06-04",
    "externalUrl": "https://mymvw.wd5.myworkdayjobs.com/MVW/job/The-Westin-Kaanapali-Ocean-Resort-Villas/Front-Desk-Agent_JR91177",
    "jobPostingId": "Front-Desk-Agent_JR91177",
    "jobDescription": "Hourly Rate: $34.18<p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><div><div><p><span><span><b>Hourly Wage: 34.18</b> </span></span></p><p><br /><span><span>Are you looking for a place where meaningful moments are made together? </span></span><span> </span></p></div><div><p><span> </span></p></div><div><p>At Marriott Vacations Worldwide (MVW), w<span><span>e make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a <b>Guest Services Agent </b></span></span>at MVW<span><span>, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.</span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>Where great benefits lead to a life fulfilled.</span></b><span> </span></p></div><div><ul><li><p><span><span>Competitive Pay</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span><span>Medical/Dental/Vision/401K</span> opportunities</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Travel </span><span>discounts</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Credit Union Membership</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Tuition Reimbursement</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Professional Counseling &amp; Family Support</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Growth and Development Opportunities</span></span><span> </span></p></li><li><p><span><span>*Benefit Eligibility will vary by position</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>S</span><span>ite Specific Perks</span></b><span> </span></p><div><ul><li><p><span><span>AAA Four Diamond Resort</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Free daily associate meal</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Complimentary soft drinks,<span> </span></span><span>coffee</span><span><span> </span>and tea</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Celebratory Luncheons</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Company branded attire for outdoor associates</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Complimentary work shoes </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Discounted bus pass</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Discounts to</span><span><span> </span>onsite spa and food outlets </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Community service opportunities</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Sustainability awards – Audubon Green Lodging </span></span><span> </span></p></li></ul></div></div></div><div><div><p><span> </span></p></div><div><p><b><span>As a </span></b><span><span><b>Guest Services Agent</b></span></span><b><span>, a typical day</span><span> will include: </span></b><span> </span></p></div><div><ul><li><p><span><span>Checks Owners/guests into their villas </span><span>for their stay, </span><span>and </span><span>reviews </span><span>property</span><span> amenities, ser</span><span>vices, hours of operations, and local areas of interest and activities.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Actively listens and responds positively to </span><span>guests&#39; questions, concerns, and requests</span><span> and contacts</span><span> other departments to help resolve guest issues</span><span>. </span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Identifies and explains room features to guests (e.g., use of room key, </span><span>ice</span><span> and vending areas, </span><span>etc.</span><span>)</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Follow</span><span>s</span><span> up with </span><span>Owner/</span><span>guests to ensure their requests or problems have been met to their satisfaction. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>A</span><span>nswer</span><span>s</span><span> telephone calls</span><span> and routes calls to the proper department as applicable</span><span>.   </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>May</span><span> be asked to assist with bellman and runner duties depending on facility or location.</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Guest Experience and Company Standards</span></b><span> </span></p></div><div><ul><li><p><span><span>Welcome and greet guests and anticipate and address their needs.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Interact with colleagues and guests professionally and promptly.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Contribute to team goals.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Always follow company policies and safety procedures.</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>To Become a </span></b><span><span><b>Guest Services Agent</b></span></span><b><span> at MVW: </span></b><span> </span></p></div><div><ul><li><p><span><span>Available to work various shifts, holidays, and both weekend days.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended </span><span>period of time</span><span>.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Lift/Carry/Push/Pull Items that Weigh up to</span><span> </span><span>25lbs</span><span> without assistance</span><span>.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Position may require background and drug screening</span><span> </span><span>contingent on company policy in accordance with applicable legal requirements. </span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Specific job duties may differ by property, size of team, or facility.</span> </span></p></li></ul></div></div><p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</span></p>",
    "questionnaireId": "121da413ff871001fe8f168260020000",
    "jobPostingSiteId": "MVW",
    "includeResumeParsing": true,
    "jobRequisitionLocation": {
      "country": {
        "id": "bc33aa3152ec42d4995f4791a106ed09",
        "alpha2Code": "US",
        "descriptor": "United States of America"
      },
      "descriptor": "The Westin Ka'anapali Ocean Resort Villas"
    }
  }
}