Medical Receptionist

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p id=\"isPasted\">Essential Duties and Responsibilities include the following. Other duties may be assigned as determined by</p><p>OOMC Management.</p><p>Travels to other locations as needed.</p><p>Responsible for completing the check-in/ registration process according to guidelines by; accurately</p><p>entering all pertinent patient information, confirming insurance benefit eligibility completion at the time of</p><p>service, collecting and posting copayments, preparing electronic encounters in EPM and EHR for billing</p><p>and clinical use, confirming referring physicians, obtaining and entering all meaningful use criteria,</p><p>enrolling patients in Patient Portal, including necessary paperwork brought in by patient or sent in by</p><p>referring OD for the doctors to review, and reconciling all copayments collected.</p><p>Responsible for completing the check-out/ discharge process according to guidelines by; providing patients</p><p>with their next appointment as indicated on fee ticket, providing patient education as directed, entering data</p><p>for meaningful use, forwards MRI and Medicaid precertification requests to appropriate personnel, and</p><p>reconciles daily collections then forwards all fee tickets to the billing staff daily.</p><p>Responsible for auto enrolling our patients onto the practices Patient Portal. Educating the patients of the</p><p>benefits of enrolling on our Patient Portal and giving them the information needed to gain access. In</p><p>addition, encouraging patients to utilize the portal for communicating with our practice and the benefits the</p><p>portal can provide by keeping them engaged in the care they receive. Each Patient Advocate is required to</p><p>assist at least one patient per day by helping the patients log on the portal and submitting a secure message</p><p>to our practice.</p><p>Provides daily schedule to clinical staff.</p><p>Scans and files all patient documents accumulated daily in DM by the end of each business day.</p><p>Retrieves messages from Call Center Triage and forwards to appropriate personal in a timely manner.</p><p>Updates Telephone Call Templates with physician responses and generates document when completed.</p><p>Answers incoming calls from the call center and responds to inquiry.</p><p>Documents and records all phone calls, fax submissions, incoming mail, and patient interactions that</p><p>require the assistance of personnel or other department for communication purposes.</p><p>Assists medical personnel with returning messages such as patient inquiries.</p><p>Ensures patient referral source is kept abreast of patient care by entering or submitting all new referring</p><p>physicians to the Referral Management Department for entry in the provider database or attaching updated</p><p>physician&rsquo;s contact information to the patients&rsquo; electronic chart in all designated areas.</p><p>Submits patients referred VIA fax/ Referring OD to the Referral Management Department. All scheduled</p><p>patients must have their referral letters scanned into DM and noted in the system.</p><p>Sorts mail and handles fax requests.</p><p>Greets and directs patients, salespeople, and visitors.</p><p>Contacts and reschedules no show appointments and assists with internal scheduling conflicts.</p><p>Forwards on demand precertification and insurance verification requests to appropriate personnel.</p><p>Maintains and controls the release of information to authorized persons only.</p><p>Maintains a neat and orderly work area and keeps all waiting areas clear of debris, magazines organized</p><p>and up to date.</p><p>Orders, receives, and maintains office supplies.</p><p>Regular travel to satellite locations may be required.</p><div><br></div><div><br></div><p><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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