Case Management Supervisor (Team Lead)

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    "location": {
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      "state": "Tennessee",
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    "datePosted": "2026-03-11",
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    "description": "<p><span style=\"font-weight: bold\">Case Management Supervisor (Team Lead)</span></p>\n<p><span style=\"font-size: 12pt\">Lead a Team. Build a Legacy.</span></p>\n<p><br></p>\n<p><span><span style=\"font-weight: bold\"><span>Smoky Mountain Children’s Home</span></span><span> is a faith-based non-profit that has spent over 100 years dedicated to supporting and caring for at-risk youth</span></span><span>. We believe our quality of care is only as good as our people. </span><span><span>We are looking for a visionary, organized, and seasoned <span style=\"font-weight: bold\">Case Management Supervisor (Team Lead)</span></span><span> to provide clinical and administrative oversight to our Case Managers, ensuring the highest standard of treatment planning and service delivery for the children we serve</span></span><span><span>!</span></span></p>\n<p><br></p>\n<p><span><span><span>In this role, you aren’t just a supervisor; you are a mentor, a crisis navigator, and a clinical anchor for the staff who support our youth.</span></span></span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span>Why Join Us?</span></span></p>\n<ul>\n<li><span><span><span style=\"font-weight: bold\">Total Health:</span> 100% paid medical coverage option and a paid life insurance policy.</span></span></li>\n<li><span><span><span style=\"font-weight: bold\">Generous Time Off:</span> Paid vacation (including major holidays), sick leave, and personal days. </span></span></li>\n<li><span><span><span style=\"font-weight: bold\">Supportive Tools:</span> $50/month cell phone stipend (or work phone) and laptop provision. </span></span></li>\n<li><span><span><span style=\"font-weight: bold\">Comprehensive Travel Support:</span> Mileage reimbursement at the full IRS business rate to cover any gas and vehicle wear. </span></span></li>\n<li><span><span><span style=\"font-weight: bold\">Investment in You:</span> Professional growth through leadership of a dedicated clinical team. </span></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span>Your Impact (Responsibilities) </span></span></p>\n<ul>\n<li><span style=\"font-weight: bold\">Case Oversight &amp; Consultation:</span> Provide informed consultation and supervise service delivery. Ensure family integration and help Case Managers navigate collaboration with all case members.</li>\n<li><span style=\"font-weight: bold\">Clinical Model Fidelity:</span> Implement a trauma-informed model across all services and supervision. Utilize TF-CBT, DBT, and Parent Management Training skills alongside the TFTC model.</li>\n<li><span style=\"font-weight: bold\">Team Supervision:</span> Lead weekly treatment team meetings and case consultations. Coordinate closely with the Residential Director to ensure seamless campus operations and training.</li>\n<li><span style=\"font-weight: bold\">Clinical Documentation Compliance:</span> Ensure all Case Managers' case notes, monthly summaries, treatment plans, assessments, intakes, and safety plans meet strict daily, weekly, monthly, and quarterly documentation intervals.</li>\n<li><span style=\"font-weight: bold\">Service Delivery:</span> Participate in necessary meetings, provide direct coaching for parents, and deliver family interventions for young people as needed. Monitor safety and therapeutic services in the campus program with the Residential Director.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What You Bring</span></p>\n<ul>\n<li><span style=\"font-weight: bold\">Education: </span>A Master's degree in counseling, social work, psychology, education, or a related behavioral field from a regionally accredited university/college is required.</li>\n<li><span style=\"font-weight: bold\">Experience:</span> At least 3 years of experience as a case worker in child welfare is required.  </li>\n<li><span style=\"font-weight: bold\">Leadership:</span> Proven organizational aptitude and the ability to lead a small team (3-4 Case Managers) while working collaboratively within the Residential Services department. </li>\n<li><span style=\"font-weight: bold\">Growth Aptitude:</span> Willingness to complete certifications in CPR/First Aid, TCI, TFTC, and extensive training in trauma-informed care.</li>\n<li><span style=\"font-weight: bold\">Stability &amp; Integrity:</span> Must possess the physical and emotional stability to carry out duties and pass an extensive background check.</li>\n<li><span style=\"font-weight: bold\">Availability:</span> Ability to participate in an on-call rotation (once every 6 weeks) for weekends and remain available by cell phone for weekday emergencies.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Salary &amp; Schedule </span></p>\n<ul>\n<li><span style=\"font-weight: bold\">Salary: </span>Starting at $44,000.00 per year, plus extensive benefits.</li>\n<li><span style=\"font-weight: bold\">Flexibility: </span>This is a full-time position. While typical work hours are Monday through Friday, the schedule is dictated by the needs of the clients and staff, requiring some night and weekend hours. </li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 14pt\"><span style=\"font-weight: bold\">About Smoky Mountain Children's Home</span></span></p>\n<p>For over a century, we have provided a continuum of care through residential, foster, and adoption programs. We create safe environments where residents can discover their talents and overcome the circumstances of their past. Join a team where your leadership translates directly into a changed life.</p>\n<p><br></p>\n<p><em><span style=\"font-weight: bold\">Smoky Mountain Children's Home is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</span></em></p>",
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