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Customer Service Representative
— · San Francisco, CA, 94110 · On Site · Active · JazzHR / ApplyToJob
Job facts
| Field | Value |
|---|---|
| Company | 30836be7-4e55-4680-a3b6-b1d6acc248bf |
| Title | Customer Service Representative |
| Normalized title | - |
| Department / team | - |
| Location | San Francisco, CA, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | USD |
| Status | active |
| ATS provider | JazzHR / ApplyToJob |
| Posted / first seen | 2026-04-28 / 2026-05-30 |
| Changed / last seen | 2026-07-22 / 2026-07-22 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from this company. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through JazzHR / ApplyToJob. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in San Francisco. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | - |
| Source | 0ef6690f-b517-4ff3-b496-a162d4a72675 |
| ATS provider | JazzHR / ApplyToJob |
Description
Customer Service Representative $26.00–$30.00/hour (DOE) + $5.50/hour Shift Differential (6:00 PM–6:00 AM)
Full-time opportunity in San Francisco, California
Schedule: Full-time | Four 10-hour shifts with varying start times
Join the Client Care team at SAGE San Francisco, where you'll be the first point of contact for pet owners seeking emergency and specialty care. As a Customer Service Representative, you'll help create a compassionate, welcoming experience while supporting one of Northern California's leading veterinary specialty hospitals.
Why Join SAGE San Francisco At SAGE San Francisco, part of Ethos Veterinary Health, we provide advanced emergency and specialty care through collaboration, innovation, and compassion. Our state-of-the-art hospital offers services including Emergency & Critical Care, Surgery, Internal Medicine, Cardiology, Oncology, Neurology, and more, supported by advanced technology such as MRI, CT, fluoroscopy, and digital radiography.
Our culture is built on teamwork, respect, and continuous learning. We value every team member and are committed to creating an environment where you can grow professionally while making a meaningful difference for pets and their families.
In Your Day-to-Day, You Will Welcome clients and patients while providing exceptional customer service during emergency and specialty visits. Answer phones, schedule appointments, and manage client communications. Obtain accurate patient and client information and maintain medical records. Coordinate with veterinarians, technicians, and hospital staff to support efficient patient flow. Assist clients with estimates, payments, and general hospital information. Provide compassionate support to clients during emotionally challenging situations. Maintain a professional, organized, and welcoming reception area. Work closely with veterinarians, technicians, and support teams. Contribute to a positive, team-focused hospital culture. What You Bring Minimum of one year of customer service experience, preferably in a veterinary or healthcare setting. Excellent communication and interpersonal skills. Ability to multitask and remain calm in a fast-paced environment. Compassionate, dependable, and team-oriented approach. Strong organizational and problem-solving skills. Commitment to providing exceptional client service. Perks & Benefits Benefits for this role may include health insurance (medical, dental, vision), retirement benefits, paid time off (including sick leave and vacation), short-term and long-term disability, and life insurance.
Competitive compensation plus $5.50/hour shift differential 401(k), paid vacation and sick leave VetBloom continuing education, paid professional development opportunities, and career advancement across more than 150 Ethos hospitals Employee Assistance Program (EAP), mental health and wellness resources, and onsite wellness sessions where available Bring-your-pet-to-work program and a 50% employee discount on emergency and specialty veterinary care Comprehensive medical, dental, vision, disability, and life insurance Location Highlight Located in the heart of San Francisco, SAGE offers the opportunity to build your career in one of the nation's leading specialty veterinary hospitals while enjoying everything the Bay Area has to offer—from world-class dining and entertainment to beautiful parks, beaches, and outdoor recreation.
About Ethos Veterinary Health Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine and help shape what veterinary care becomes next.
Across our network of more than 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You'll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.
Here, mentorship is a two-way street. You'll share your expertise, learn from others, and continue to grow professionally and personally.
At Ethos, you inspire hope, deliver exceptional care, and help create outstanding experiences for pets and their families.
Join Us At Ethos, this isn't just a job—it's an opportunity to build a rewarding career while supporting pets, their families, and an exceptional veterinary team every day.
Candidates can confidentially submit their CV to the Talent Acquisition team.
Equal Opportunity Employer Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment decisions are based on qualifications, competence, merit, and business need.
Full job record
| Job ID | 97c75dd87532acd145281cfa8097323dfe792310 |
| Org ID | 30836be7-4e55-4680-a3b6-b1d6acc248bf |
| Source ID | 0ef6690f-b517-4ff3-b496-a162d4a72675 |
| Board ID | 0ef6690f-b517-4ff3-b496-a162d4a72675 |
| Provider | jazzhr |
| Provider Job Key | 1x51cQk1OU |
| Title | Customer Service Representative |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | San Francisco, CA, 94110 |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | San Francisco |
| Salary Raw | USD |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://ethosveterinaryhealth.applytojob.com/apply/1x51cQk1OU/Customer-Service-Representative |
| Apply URL | https://ethosveterinaryhealth.applytojob.com/apply/1x51cQk1OU/Customer-Service-Representative |
| First Seen At | 2026-05-30 05:41:43Z |
| Last Seen At | 2026-07-22 11:10:23Z |
| Last Checked At | 2026-07-22 11:10:23Z |
| Last Changed At | 2026-07-22 11:10:23Z |
| Inactive At | — |
| Source Posted At | 2026-04-28 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=ethosveterinaryhealth/date=2026-07-22/2026-07-22T11-09-49-990Z-e5b745fcf46bf862098e59f7d4c041aa0dc1ec804397a76d527a975eb35b28d9.json |
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Competitive compensation plus $5.50\\/hour shift differential 401(k), paid vacation and sick leave VetBloom continuing education, paid professional development opportunities, and career advancement across more than 150 Ethos hospitals Employee Assistance Program (EAP), mental health and wellness resources, and onsite wellness sessions where available Bring-your-pet-to-work program and a 50% employee discount on emergency and specialty veterinary care Comprehensive medical, dental, vision, disability, and life insurance Location Highlight Located in the heart of San Francisco, SAGE offers the opportunity to build your career in one of the nation's leading specialty veterinary hospitals while enjoying everything the Bay Area has to offer—from world-class dining and entertainment to beautiful parks, beaches, and outdoor recreation. About Ethos Veterinary Health Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine and help shape what veterinary care becomes next. Across our network of more than 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You'll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery. Here, mentorship is a two-way street. You'll share your expertise, learn from others, and continue to grow professionally and personally. At Ethos, you inspire hope, deliver exceptional care, and help create outstanding experiences for pets and their families. Join Us At Ethos, this isn't just a job—it's an opportunity to build a rewarding career while supporting pets, their families, and an exceptional veterinary team every day. Candidates can confidentially submit their CV to the Talent Acquisition team. 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"description_html": "<div style=\"text-align:center;\"><div style=\"text-align:center;\"><img alt=\"\" height=\"136\" src=\"https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20240730204720-image.png\" width=\"361\"></div></div><div style=\"text-align:center;\"></div><div><h1><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Customer Service Representative</strong></span></span></h1><p><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>$26.00–$30.00/hour </strong>(DOE) + <strong>$5.50/hour </strong>Shift Differential (6:00 PM–6:00 AM)<br>Full-time opportunity in San Francisco, California<br><strong>Schedule:</strong> Full-time | Four 10-hour shifts with varying start times</span></span></p><p><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Join the Client Care team at SAGE San Francisco, where you'll be the first point of contact for pet owners seeking emergency and specialty care. As a Customer Service Representative, you'll help create a compassionate, welcoming experience while supporting one of Northern California's leading veterinary specialty hospitals.</span></span></p><h2><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Why Join SAGE San Francisco</strong></span></span></h2><p><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">At SAGE San Francisco, part of Ethos Veterinary Health, we provide advanced emergency and specialty care through collaboration, innovation, and compassion. Our state-of-the-art hospital offers services including Emergency & Critical Care, Surgery, Internal Medicine, Cardiology, Oncology, Neurology, and more, supported by advanced technology such as MRI, CT, fluoroscopy, and digital radiography.</span></span></p><p><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Our culture is built on teamwork, respect, and continuous learning. We value every team member and are committed to creating an environment where you can grow professionally while making a meaningful difference for pets and their families.</span></span></p><h2><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>In Your Day-to-Day, You Will</strong></span></span></h2><ul><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Welcome clients and patients while providing exceptional customer service during emergency and specialty visits.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Answer phones, schedule appointments, and manage client communications.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Obtain accurate patient and client information and maintain medical records.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Coordinate with veterinarians, technicians, and hospital staff to support efficient patient flow.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assist clients with estimates, payments, and general hospital information.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Provide compassionate support to clients during emotionally challenging situations.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintain a professional, organized, and welcoming reception area.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Work closely with veterinarians, technicians, and support teams.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Contribute to a positive, team-focused hospital culture.</span></span></li></ul><h2><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>What You Bring</strong></span></span></h2><ul><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Minimum of one year of customer service experience, preferably in a veterinary or healthcare setting.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Excellent communication and interpersonal skills.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ability to multitask and remain calm in a fast-paced environment.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Compassionate, dependable, and team-oriented approach.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Strong organizational and problem-solving skills.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Commitment to providing exceptional client service.</span></span></li></ul><h2><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Perks & Benefits</strong></span></span></h2><p><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Benefits for this role may include health insurance (medical, dental, vision), retirement benefits, paid time off (including sick leave and vacation), short-term and long-term disability, and life insurance.</span></span></p><ul><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Competitive compensation plus $5.50/hour shift differential</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">401(k), paid vacation and sick leave</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">VetBloom continuing education, paid professional development opportunities, and career advancement across more than 150 Ethos hospitals</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Employee Assistance Program (EAP), mental health and wellness resources, and onsite wellness sessions where available</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Bring-your-pet-to-work program and a 50% employee discount on emergency and specialty veterinary care</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Comprehensive medical, dental, vision, disability, and life insurance</span></span></li></ul><h2><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Location Highlight</strong></span></span></h2><p><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Located in the heart of San Francisco, SAGE offers the opportunity to build your career in one of the nation's leading specialty veterinary hospitals while enjoying everything the Bay Area has to offer—from world-class dining and entertainment to beautiful parks, beaches, and outdoor recreation.</span></span></p><h2><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>About Ethos Veterinary Health</strong></span></span></h2><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine and help shape what veterinary care becomes next.</span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Across our network of more than 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You'll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.</span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Here, mentorship is a two-way street. You'll share your expertise, learn from others, and continue to grow professionally and personally.</span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">At Ethos, you inspire hope, deliver exceptional care, and help create outstanding experiences for pets and their families.</span></span></p><h2><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Join Us</strong></span></span></h2><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">At Ethos, this isn't just a job—it's an opportunity to build a rewarding career while supporting pets, their families, and an exceptional veterinary team every day.</span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Candidates can confidentially submit their CV to the Talent Acquisition team.</span></span></p><h2><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Equal Opportunity Employer</strong></span></span></h2><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment decisions are based on qualifications, competence, merit, and business need.</span></span></p></div>",
"description_text": "Customer Service Representative\n $26.00–$30.00/hour (DOE) + $5.50/hour Shift Differential (6:00 PM–6:00 AM)\nFull-time opportunity in San Francisco, California\n Schedule: Full-time | Four 10-hour shifts with varying start times\n Join the Client Care team at SAGE San Francisco, where you'll be the first point of contact for pet owners seeking emergency and specialty care. As a Customer Service Representative, you'll help create a compassionate, welcoming experience while supporting one of Northern California's leading veterinary specialty hospitals.\n Why Join SAGE San Francisco\n At SAGE San Francisco, part of Ethos Veterinary Health, we provide advanced emergency and specialty care through collaboration, innovation, and compassion. Our state-of-the-art hospital offers services including Emergency & Critical Care, Surgery, Internal Medicine, Cardiology, Oncology, Neurology, and more, supported by advanced technology such as MRI, CT, fluoroscopy, and digital radiography.\n Our culture is built on teamwork, respect, and continuous learning. We value every team member and are committed to creating an environment where you can grow professionally while making a meaningful difference for pets and their families.\n In Your Day-to-Day, You Will\n Welcome clients and patients while providing exceptional customer service during emergency and specialty visits.\n Answer phones, schedule appointments, and manage client communications.\n Obtain accurate patient and client information and maintain medical records.\n Coordinate with veterinarians, technicians, and hospital staff to support efficient patient flow.\n Assist clients with estimates, payments, and general hospital information.\n Provide compassionate support to clients during emotionally challenging situations.\n Maintain a professional, organized, and welcoming reception area.\n Work closely with veterinarians, technicians, and support teams.\n Contribute to a positive, team-focused hospital culture.\n What You Bring\n Minimum of one year of customer service experience, preferably in a veterinary or healthcare setting.\n Excellent communication and interpersonal skills.\n Ability to multitask and remain calm in a fast-paced environment.\n Compassionate, dependable, and team-oriented approach.\n Strong organizational and problem-solving skills.\n Commitment to providing exceptional client service.\n Perks & Benefits\n Benefits for this role may include health insurance (medical, dental, vision), retirement benefits, paid time off (including sick leave and vacation), short-term and long-term disability, and life insurance.\n Competitive compensation plus $5.50/hour shift differential\n 401(k), paid vacation and sick leave\n VetBloom continuing education, paid professional development opportunities, and career advancement across more than 150 Ethos hospitals\n Employee Assistance Program (EAP), mental health and wellness resources, and onsite wellness sessions where available\n Bring-your-pet-to-work program and a 50% employee discount on emergency and specialty veterinary care\n Comprehensive medical, dental, vision, disability, and life insurance\n Location Highlight\n Located in the heart of San Francisco, SAGE offers the opportunity to build your career in one of the nation's leading specialty veterinary hospitals while enjoying everything the Bay Area has to offer—from world-class dining and entertainment to beautiful parks, beaches, and outdoor recreation.\n About Ethos Veterinary Health\n Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine and help shape what veterinary care becomes next.\n Across our network of more than 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You'll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.\n Here, mentorship is a two-way street. You'll share your expertise, learn from others, and continue to grow professionally and personally.\n At Ethos, you inspire hope, deliver exceptional care, and help create outstanding experiences for pets and their families.\n Join Us\n At Ethos, this isn't just a job—it's an opportunity to build a rewarding career while supporting pets, their families, and an exceptional veterinary team every day.\n Candidates can confidentially submit their CV to the Talent Acquisition team.\n Equal Opportunity Employer\n Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment decisions are based on qualifications, competence, merit, and business need.",
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"datePosted": "2026-04-28",
"description": "<div style=\"text-align:center;\"><div style=\"text-align:center;\"><img alt=\"\" height=\"136\" src=\"https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20240730204720-image.png\" width=\"361\"></div></div><div style=\"text-align:center;\"></div><div><h1><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Customer Service Representative</strong></span></span></h1><p><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>$26.00–$30.00/hour </strong>(DOE) + <strong>$5.50/hour </strong>Shift Differential (6:00 PM–6:00 AM)<br>Full-time opportunity in San Francisco, California<br><strong>Schedule:</strong> Full-time | Four 10-hour shifts with varying start times</span></span></p><p><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Join the Client Care team at SAGE San Francisco, where you'll be the first point of contact for pet owners seeking emergency and specialty care. As a Customer Service Representative, you'll help create a compassionate, welcoming experience while supporting one of Northern California's leading veterinary specialty hospitals.</span></span></p><h2><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Why Join SAGE San Francisco</strong></span></span></h2><p><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">At SAGE San Francisco, part of Ethos Veterinary Health, we provide advanced emergency and specialty care through collaboration, innovation, and compassion. Our state-of-the-art hospital offers services including Emergency & Critical Care, Surgery, Internal Medicine, Cardiology, Oncology, Neurology, and more, supported by advanced technology such as MRI, CT, fluoroscopy, and digital radiography.</span></span></p><p><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Our culture is built on teamwork, respect, and continuous learning. We value every team member and are committed to creating an environment where you can grow professionally while making a meaningful difference for pets and their families.</span></span></p><h2><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>In Your Day-to-Day, You Will</strong></span></span></h2><ul><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Welcome clients and patients while providing exceptional customer service during emergency and specialty visits.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Answer phones, schedule appointments, and manage client communications.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Obtain accurate patient and client information and maintain medical records.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Coordinate with veterinarians, technicians, and hospital staff to support efficient patient flow.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assist clients with estimates, payments, and general hospital information.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Provide compassionate support to clients during emotionally challenging situations.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintain a professional, organized, and welcoming reception area.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Work closely with veterinarians, technicians, and support teams.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Contribute to a positive, team-focused hospital culture.</span></span></li></ul><h2><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>What You Bring</strong></span></span></h2><ul><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Minimum of one year of customer service experience, preferably in a veterinary or healthcare setting.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Excellent communication and interpersonal skills.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ability to multitask and remain calm in a fast-paced environment.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Compassionate, dependable, and team-oriented approach.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Strong organizational and problem-solving skills.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Commitment to providing exceptional client service.</span></span></li></ul><h2><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Perks & Benefits</strong></span></span></h2><p><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Benefits for this role may include health insurance (medical, dental, vision), retirement benefits, paid time off (including sick leave and vacation), short-term and long-term disability, and life insurance.</span></span></p><ul><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Competitive compensation plus $5.50/hour shift differential</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">401(k), paid vacation and sick leave</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">VetBloom continuing education, paid professional development opportunities, and career advancement across more than 150 Ethos hospitals</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Employee Assistance Program (EAP), mental health and wellness resources, and onsite wellness sessions where available</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Bring-your-pet-to-work program and a 50% employee discount on emergency and specialty veterinary care</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Comprehensive medical, dental, vision, disability, and life insurance</span></span></li></ul><h2><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Location Highlight</strong></span></span></h2><p><span style=\"font-size:16px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Located in the heart of San Francisco, SAGE offers the opportunity to build your career in one of the nation's leading specialty veterinary hospitals while enjoying everything the Bay Area has to offer—from world-class dining and entertainment to beautiful parks, beaches, and outdoor recreation.</span></span></p><h2><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>About Ethos Veterinary Health</strong></span></span></h2><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine and help shape what veterinary care becomes next.</span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Across our network of more than 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You'll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.</span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Here, mentorship is a two-way street. You'll share your expertise, learn from others, and continue to grow professionally and personally.</span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">At Ethos, you inspire hope, deliver exceptional care, and help create outstanding experiences for pets and their families.</span></span></p><h2><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Join Us</strong></span></span></h2><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">At Ethos, this isn't just a job—it's an opportunity to build a rewarding career while supporting pets, their families, and an exceptional veterinary team every day.</span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Candidates can confidentially submit their CV to the Talent Acquisition team.</span></span></p><h2><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Equal Opportunity Employer</strong></span></span></h2><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment decisions are based on qualifications, competence, merit, and business need.</span></span></p></div>",
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