Concierge Lounge Attendant/Renaissance St. Louis Airport Hotel

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    "description_html": "<p><strong>Job Overview</strong>:</p><p><br></p><p>Full-Time Positions</p><p>The Concierge Lounge Attendant at a full-service Renaissance hotel in St. Louis is responsible for delivering elevated, personalized service to guests with lounge access, ensuring a refined and welcoming experience that reflects the Renaissance brand standard. This role supports the hotel’s commitment to lifestyle hospitality by creating a warm, engaging atmosphere while maintaining the highest standards of presentation, cleanliness, and guest satisfaction.</p><p><strong>Guest Experience &amp; Service</strong></p><ul><li>Greet guests warmly.</li><li>Provide attentive food and beverage service during breakfast, evening hors d’oeuvres, and other service periods.</li><li>Anticipate guest needs and respond promptly to requests.</li><li>Offer knowledgeable recommendations about hotel amenities and local attractions in St. Louis.</li><li>Address guest concerns professionally and escalate issues when appropriate.</li></ul><p><strong>Food &amp; Beverage Presentation</strong></p><ul><li>Set up, replenish, and break down food and beverage stations according to brand and health standards.</li><li>Monitor product freshness, quality, and presentation throughout service.</li><li>Maintain cleanliness of buffet areas, seating, and service stations.</li></ul><p><strong>Operational Excellence</strong></p><ul><li>Follow food safety and sanitation guidelines.</li><li>Track inventory and communicate restocking needs.</li><li>Coordinate with culinary, front desk, and housekeeping teams to ensure seamless service.</li><li>Maintain a polished, professional appearance in alignment with Renaissance brand standards.</li><li>Greet all guests in a warm and enthusiastic manner</li><li>Ensure guests are satisfied &amp; fulfill any additional requests</li><li>Ensure Food &amp; Beverages are sufficiently stocked at all times</li><li>Answer questions regarding the food, the hotel &amp; local area</li></ul><p><br></p>",
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      "description": "<p>Description</p><p><strong>Job Overview</strong>:</p><p><br/></p><p>Full-Time Positions</p><p>The Concierge Lounge Attendant at a full-service Renaissance hotel in St. Louis is responsible for delivering elevated, personalized service to guests with lounge access, ensuring a refined and welcoming experience that reflects the Renaissance brand standard. This role supports the hotel’s commitment to lifestyle hospitality by creating a warm, engaging atmosphere while maintaining the highest standards of presentation, cleanliness, and guest satisfaction.</p><p><strong>Guest Experience & Service</strong></p><ul><li>Greet guests warmly.</li><li>Provide attentive food and beverage service during breakfast, evening hors d’oeuvres, and other service periods.</li><li>Anticipate guest needs and respond promptly to requests.</li><li>Offer knowledgeable recommendations about hotel amenities and local attractions in St. Louis.</li><li>Address guest concerns professionally and escalate issues when appropriate.</li></ul><p><strong>Food & Beverage Presentation</strong></p><ul><li>Set up, replenish, and break down food and beverage stations according to brand and health standards.</li><li>Monitor product freshness, quality, and presentation throughout service.</li><li>Maintain cleanliness of buffet areas, seating, and service stations.</li></ul><p><strong>Operational Excellence</strong></p><ul><li>Follow food safety and sanitation guidelines.</li><li>Track inventory and communicate restocking needs.</li><li>Coordinate with culinary, front desk, and housekeeping teams to ensure seamless service.</li><li>Maintain a polished, professional appearance in alignment with Renaissance brand standards.</li><li>Greet all guests in a warm and enthusiastic manner</li><li>Ensure guests are satisfied & fulfill any additional requests</li><li>Ensure Food & Beverages are sufficiently stocked at all times</li><li>Answer questions regarding the food, the hotel & local area</li></ul><p><br/></p><p>Requirements</p><p><strong>Ideal Skills & Qualifications</strong></p><ul><li>Strong hospitality mindset with a passion for guest engagement.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to multitask in a fast-paced, high-visibility environment.</li><li>Attention to detail in cleanliness, presentation, and service timing.</li><li>Knowledge of local St. Louis attractions, dining, and entertainment.</li><li>Flexible availability, including early mornings, evenings, weekends, and holidays.</li></ul><p><br/></p><p>· Pushing, bending, stooping, upward reaching, manual dexterity.</p><p>· Minimum lifting of 50 pounds.</p><p>· Minimum pulling of 50 pounds.</p><p>· Other duties may be assigned.</p><p>· Extended periods of standing and guest interaction</p><p>· High school education preferred. Relevant training and experience required.</p><p>· Ability to timely obtain any required licenses or certificates.</p><p><br/></p>",
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