Field Service Advisor - Motive Power

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    "heading": "Field Service Advisor - Motive Power",
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    "description_html": "<p><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">We are seeking an experienced Field Service Advisor to lead and support a team of field technicians servicing industrial battery systems on forklifts, chargers, and energy solutions equipment. This role is responsible for managing daily service operations, supporting technicians in the field, driving customer satisfaction, and improving team performance.</span></span></p><h3><strong><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">What you will be doing: </span></span></strong></h3><ul><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Lead and manage a team of field service technicians</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Coordinate service calls, preventative maintenance, battery replacements, and emergency repairs</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Support technicians with troubleshooting motive power batteries, chargers, and DC power systems</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Communicate with customers regarding repairs, timelines, and service recommendations</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Monitor technician productivity, response times, and service KPIs</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Review work orders, repair estimates, and completed jobs for accuracy and profitability</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Utilize HubSpot (CRM) and Microsoft Office to manage service operations and reporting</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Partner with sales, operations, and parts teams to support customer needs</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Ensure all technicians follow safety procedures and company standards</span></span></li></ul><h3><strong><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">What you will need: </span></span></strong></h3><ul><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">High School Diploma or equivalent required</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Previous field service leadership experience preferred</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Experience with motive power, industrial batteries, chargers, or energy solutions strongly preferred</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Working knowledge of forklift batteries, battery charging systems, or related industrial equipment preferred</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Strong leadership, communication, customer service, and organizational skills</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Proficient with Microsoft Office and CRM systems such as HubSpot</span></span></li></ul>",
    "description_text": "We are seeking an experienced Field Service Advisor to lead and support a team of field technicians servicing industrial battery systems on forklifts, chargers, and energy solutions equipment. This role is responsible for managing daily service operations, supporting technicians in the field, driving customer satisfaction, and improving team performance.\n What you will be doing:\n Lead and manage a team of field service technicians\n Coordinate service calls, preventative maintenance, battery replacements, and emergency repairs\n Support technicians with troubleshooting motive power batteries, chargers, and DC power systems\n Communicate with customers regarding repairs, timelines, and service recommendations\n Monitor technician productivity, response times, and service KPIs\n Review work orders, repair estimates, and completed jobs for accuracy and profitability\n Utilize HubSpot (CRM) and Microsoft Office to manage service operations and reporting\n Partner with sales, operations, and parts teams to support customer needs\n Ensure all technicians follow safety procedures and company standards\n What you will need:\n High School Diploma or equivalent required\n Previous field service leadership experience preferred\n Experience with motive power, industrial batteries, chargers, or energy solutions strongly preferred\n Working knowledge of forklift batteries, battery charging systems, or related industrial equipment preferred\n Strong leadership, communication, customer service, and organizational skills\n Proficient with Microsoft Office and CRM systems such as HubSpot",
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      "@type": "JobPosting",
      "title": "Field Service Advisor - Motive Power",
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      "datePosted": "2026-05-27",
      "description": "<p><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">We are seeking an experienced Field Service Advisor to lead and support a team of field technicians servicing industrial battery systems on forklifts, chargers, and energy solutions equipment. This role is responsible for managing daily service operations, supporting technicians in the field, driving customer satisfaction, and improving team performance.</span></span></p><h3><strong><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">What you will be doing: </span></span></strong></h3><ul><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Lead and manage a team of field service technicians</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Coordinate service calls, preventative maintenance, battery replacements, and emergency repairs</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Support technicians with troubleshooting motive power batteries, chargers, and DC power systems</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Communicate with customers regarding repairs, timelines, and service recommendations</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Monitor technician productivity, response times, and service KPIs</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Review work orders, repair estimates, and completed jobs for accuracy and profitability</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Utilize HubSpot (CRM) and Microsoft Office to manage service operations and reporting</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Partner with sales, operations, and parts teams to support customer needs</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Ensure all technicians follow safety procedures and company standards</span></span></li></ul><h3><strong><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">What you will need: </span></span></strong></h3><ul><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">High School Diploma or equivalent required</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Previous field service leadership experience preferred</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Experience with motive power, industrial batteries, chargers, or energy solutions strongly preferred</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Working knowledge of forklift batteries, battery charging systems, or related industrial equipment preferred</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Strong leadership, communication, customer service, and organizational skills</span></span></li><li><span style=\"font-family:'Times New Roman', Times, serif;\"><span style=\"font-size:14px;\">Proficient with Microsoft Office and CRM systems such as HubSpot</span></span></li></ul>",
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      "validThrough": "2026-08-25",
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        "name": "Fraza / Vitan Equipment",
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