Lifeguard & Teen Supervisor

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    "requisitionDescription": "<div><div><p id=\"isPasted\"><strong><span style='font-family: \"times new roman\", serif; font-size: 18px;'>Summary</span></strong></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>The ideal candidate oversees daily operations of Harborside Family Lawn, FlowRider attraction, Slide lifeguard operations, Ocean lifeguard operations, The Break teen hangout, and teen programming. The position requires monitoring these areas to ensure safety, outstanding customer service, and maintaining high operational standards. The Supervisor will lead a team of lifeguards and recreation staff, coordinate with multiple departments, manage supplies and point-of-sale systems, and actively contribute to enhancing the guest and member experience</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Essential Functions</strong></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>Job duties include, although are not limited to:</span></p><ul type=\"disc\"><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Oversee day-to-day operations of Harborside Family Lawn, FlowRider, slide lifeguard and ocean lifeguard services, and The Break teen hangout.</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Ensure safety protocols and operational procedures are followed at all recreational areas.</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Provide excellent public relations and customer service, staying informed about resort happenings to enhance guest and member experiences.</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Maintain documentation such as schedules, inventories, pre-registration lists, legal waivers, and disciplinary records.</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Assist in ordering supplies, maintaining par levels, and creating POs in a timely manner.</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Lead by example as a role model for the team, ensuring high standards of conduct.</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Contribute ideas for new programs and special projects, supporting department growth and improvement.</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Ensure all areas of responsibility are kept clean, organized, and in good repair through regular 5-sensing and quality checks.</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Utilize digital communication methods to coordinate tasks and updates effectively.</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Assist with hiring, training, disciplinary actions, and evaluations of staff.</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Help develop goals, policies, procedures, and work standards to elevate department performance.</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Monitor the upkeep and maintenance of all recreation areas in compliance with health and safety standards.</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Internal Relationships</strong></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>Reports to Recreation Manager</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>External Relationships</strong></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>Has regular contact with Recreation Department staff, including lifeguards, FlowRider, and teen program staff. Attend meetings and coordinate with other departments, including Events, Marketing, Finance, and Conference Services. Daily interaction with guests and members to ensure a high level of customer service and satisfaction. Work with vendors and suppliers to maintain equipment and supplies for all recreational areas.</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Qualifications</strong></span></p><ul type=\"disc\"><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Lifeguard, First Aid, and CPR certification required.</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Must possess strong communication skills, both verbal and written.</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Ability to lead and manage teams across multiple locations.</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Strong organizational skills with the ability to manage documentation and operational logistics.</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Proficiency in point-of-sale systems and moderate computer skills.</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Education/Experience Requirements</strong></span></p><ul type=\"disc\"><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Minimum of three years of experience in the recreation or hospitality industry.</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Experience working in a customer service-focused environment.</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>&nbsp;</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong><u>Physical Requirements<br>&nbsp;</u></strong></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.<strong><u><br>&nbsp;<br>&nbsp;</u></strong><br> <em>In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.</em></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>&nbsp;</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>&nbsp;</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>____________________________________ &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ______________</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>Signature &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Date</span></p></div></div>\n",
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