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    "requisitionDescription": "<div><div><p><strong>Position Title:&nbsp;</strong>Revenue Cycle Super User I</p><p><strong>Department:&nbsp;</strong>Quality Assurance</p><p><strong>Reports To:&nbsp;</strong>Quality Assurance Supervisor</p><p><strong>POSITION SUMMARY</strong></p><p>The <em>Revenue Cycle Super User&nbsp;</em>is the designated data oversight specialist within their assigned department. This role ensures accurate, complete and timely data entry in Avatar and County systems, directly supporting the revenue cycle process. The <em>Super User&nbsp;</em>serves as a key liaison between program staff, Quality Assurance (QA), and Billing teams &ndash; providing technical support, monitoring data quality and helping to reduce claim denials.</p><p>&nbsp;By taking ownership of data integrity at the department level, the Super User plays a critical role in improving cash flow, streamlining workflows, and enhancing revenue cycle performance across the organization.</p><p><strong>Hours</strong></p><p>8 hours per day / 5 days per week</p><p><strong>Benefits Package&nbsp;</strong></p><ul type=\"disc\"><li>Medical Insurance</li><li>Dental Insurance</li><li>Vision Care Plan</li><li>Life Insurance</li><li>Paid Holidays</li><li>Flexible Spending Account (FSA)</li><li>Paid Vacation Time</li><li>Sick Time</li><li>401(k) Retirement Plan</li><li>Competitive wages</li><li>Stability and career advancement</li><li>Continuing Education Opportunities</li></ul><p><strong>CATEGORIES OF DUTIES</strong></p><ol start=\"1\" type=\"1\"><li>Oversee&nbsp;complete,&nbsp;timely,&nbsp;and&nbsp;accurate&nbsp;data&nbsp;entry&nbsp;of&nbsp;admissions,&nbsp;eligibility,&nbsp;and&nbsp;authorization&nbsp;data across all required forms and systems (i.e. Avatar, PCNX, SmartCare).</li><li>Conduct&nbsp;regular&nbsp;audits&nbsp;of&nbsp;data&nbsp;entry&nbsp;&ndash;&nbsp;identify,&nbsp;correct&nbsp;and/or&nbsp;escalate&nbsp;errors&nbsp;as&nbsp;needed.</li><li>Review&nbsp;and&nbsp;reconcile&nbsp;denials&nbsp;and&nbsp;rejections&nbsp;at&nbsp;both&nbsp;County&nbsp;and&nbsp;State&nbsp;levels&nbsp;in&nbsp;coordination&nbsp;with&nbsp;the Billing Team.</li><li>Serve&nbsp;as&nbsp;main&nbsp;point&nbsp;of&nbsp;contact&nbsp;between&nbsp;the&nbsp;department,&nbsp;QA,&nbsp;and&nbsp;Billing&nbsp;for&nbsp;data&nbsp;entry&nbsp;and&nbsp;reconciliation issues.</li><li>Identify&nbsp;and&nbsp;escalate&nbsp;system&nbsp;or&nbsp;recurring&nbsp;issues&nbsp;for&nbsp;analysis&nbsp;and&nbsp;resolution.</li><li>Run&nbsp;and&nbsp;interpret&nbsp;system&nbsp;reports&nbsp;to&nbsp;identify&nbsp;trends,&nbsp;error&nbsp;patterns&nbsp;and&nbsp;opportunities&nbsp;for&nbsp;improvement.</li><li>Maintain&nbsp;detailed&nbsp;logs&nbsp;of&nbsp;data&nbsp;errors,&nbsp;corrective&nbsp;actions&nbsp;taken&nbsp;and&nbsp;outstanding&nbsp;issues.</li><li>Provide&nbsp;hands-on&nbsp;training&nbsp;to&nbsp;departmental&nbsp;staff&nbsp;to&nbsp;promote&nbsp;accurate&nbsp;and&nbsp;consistent&nbsp;data&nbsp;entry practices.</li><li>Participate&nbsp;in&nbsp;billing&nbsp;trainings&nbsp;and&nbsp;apply&nbsp;insights&nbsp;to&nbsp;refine&nbsp;internal&nbsp;processes.</li><li>Serve&nbsp;as&nbsp;the&nbsp;first-line&nbsp;accountability&nbsp;for&nbsp;RCM&nbsp;data&nbsp;accuracy&nbsp;within&nbsp;department.</li><li>Work&nbsp;closely&nbsp;with&nbsp;Billing,&nbsp;QA&nbsp;and&nbsp;Supervisors&nbsp;on&nbsp;process&nbsp;improvements,&nbsp;performance&nbsp;initiatives&nbsp;and issue resolution.</li><li>Perform other related tasks as assigned by Supervisor, Director or CEO.</li></ol><p><br><strong>Revenue&nbsp;Cycle&nbsp;Super&nbsp;User I:</strong></p><ul type=\"disc\"><li>High&nbsp;School&nbsp;Diploma&nbsp;or&nbsp;GED&nbsp;and</li><li>One year of experience in a healthcare organization, billing or finance role</li></ul><p><strong>EXPERIENCE</strong></p><ul type=\"disc\"><li>Prior&nbsp;experience&nbsp;in&nbsp;SUD&nbsp;billing,&nbsp;healthcare&nbsp;data&nbsp;entry,&nbsp;QA,&nbsp;or&nbsp;program&nbsp;management&nbsp;strongly preferred.</li><li>Familiarity with electronic health record (EHR) systems (i.e. Avatar, PCNX, SmartCare) is a plus, training provided if needed.</li><li>Proficient&nbsp;in&nbsp;Microsoft&nbsp;Excel&nbsp;(pivot&nbsp;tables,&nbsp;filters,&nbsp;formulas)</li><li>Strong&nbsp;analytical&nbsp;skills&nbsp;and&nbsp;ability&nbsp;to&nbsp;interpret&nbsp;data&nbsp;reports</li><li>Strong&nbsp;written&nbsp;and&nbsp;verbal&nbsp;communication&nbsp;skills</li><li>Ability to work collaboratively with multidisciplinary teams</li></ul><p><strong>SETTING</strong><br>&nbsp;Tarzana Treatment Centers, Inc. is a non-profit organization, providing behavioral healthcare services including chemical dependency and mental health services.<br>&nbsp;&nbsp;<br><strong>EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER</strong><br>&nbsp;Tarzana Treatment Centers, Inc. is an equal employment opportunity employer and does not discriminate based on race, national origin, religion, gender, sexual orientation, disability, or any other characteristic protected by federal, state, or local law.<br>&nbsp;&nbsp;<br><strong>ADA REQUIREMENT</strong><br>&nbsp;Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.</p><p>#SJ2021</p></div></div>\n",
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