Property Manager - Independence House

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    "heading": "Property Manager - Independence House",
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    "description_html": "<div class=\"job_description\">\n\t\t\t\t\t<p><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">&nbsp;</span></span></p><p align=\"center\" style=\"text-align:center\"><span style=\"font-size:12pt\"><span style=\"tab-stops:390.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><b><u><span style=\"font-size:14.0pt\"><span style=\"letter-spacing:-.15pt\">JOB DESCRIPTION</span></span></u></b></span></span></span></p><p align=\"center\" style=\"text-align:center\"><span style=\"font-size:12pt\"><span style=\"tab-stops:390.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><b><span style=\"font-size:14.0pt\"><span style=\"letter-spacing:-.15pt\">Property Manager</span></span></b></span></span></span></p><p><span style=\"font-size:12pt\"><span style=\"text-autospace:none\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><b><u>Organization</u></b> </span></span></span></p><p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"text-autospace:none\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person.&nbsp; WSFSSH develops, manages, and provides housing for low- income older persons, many of whom live with mental illness and/or have experienced homelessness.&nbsp; WSFSSH currently owns and operates nearly 2200 units in 28 buildings located in Manhattan and the Bronx.&nbsp; </span></span></span></p><p>&nbsp;</p><p><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><u>Responsibilities:</u></span></span></span></p><p><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">The Property Manager reports to the Deputy Director/Chief Operating Officer and is responsible for the smooth and safe operation of buildings owned and operated by WSFSSH. The Property Manager is responsible for staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations, and working with our social service team to keep our residents stably housed. </span></span></p><p>&nbsp;</p><p><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Staff Supervision</span></span></span></p><ul><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Supervise the maintenance, administrative and front desk staffs. Note: The front desk is staffed 24 hours/day, 7 days/week.&nbsp;&nbsp; </span></span></span></li></ul><ul><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Establish and monitor staff schedules; monitor time and leave issues; provide for substitutes if staff are unable to work a given shift; sign off each week on staff time sheets </span></span></span></li></ul><p>&nbsp;</p><p><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Budget</span></span></span></p><ul><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Provide input to CFO and Deputy Director to establish annual operating budgets </span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Operate buildings within the prescribed budgets</span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Collect and deposit monthly rent</span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Oversee petty cash</span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments in the RealPage system</span></span></span></li></ul><p class=\"CxSpFirst\">&nbsp;</p><p class=\"CxSpLast\"><span style=\"tab-stops:-.5in\">Facility Maintenance</span></p><ul><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Implement and/or supervise ordering of supplies in consultation with the building superintendent and the WSFSSH Director of Facilities</span></span></span><ul style=\"list-style-type:disc\"><li class=\"CxSpFirst\" style=\"\"><span style=\"tab-stops:-.5in\">Review and approve all Purchase Orders </span></li><li class=\"CxSpMiddle\" style=\"\"><span style=\"tab-stops:-.5in\">Maintain active relationships with service contractors who provide maintenance on building equipment&nbsp; </span></li><li class=\"CxSpMiddle\" style=\"\"><span style=\"tab-stops:-.5in\">Maintain accurate records, tracking service and performance of equipment</span></li></ul></li><li class=\"CxSpMiddle\" style=\"margin-left:8px\"><span style=\"tab-stops:-.5in\">Maintain active communication with the WSFSSH Director of Facilities to sustain a healthy, efficient, and safe building.&nbsp; Adequately and accurately report on and address building related issues in a timely fashion.</span></li><li class=\"CxSpMiddle\" style=\"margin-left:8px\"><span style=\"tab-stops:-.5in\">Assure that the buildings, sidewalks and alleys are clean and well-maintained</span></li><li class=\"CxSpMiddle\" style=\"margin-left:8px\"><span style=\"tab-stops:-.5in\">Assure compliance with the fire safety regulations including routine fire drills and inspection of fire safety equipment </span></li><li class=\"CxSpMiddle\" style=\"margin-left:8px\"><span style=\"tab-stops:-.5in\">Assure that all required licenses, operating certificates, etc., are current.</span></li><li class=\"CxSpMiddle\" style=\"margin-left:8px\"><span style=\"tab-stops:-.5in\">Conduct annual inspections, arrange for routine painting and repair work</span></li><li class=\"CxSpMiddle\" style=\"margin-left:8px\"><span style=\"tab-stops:-.5in\">Regularly review and implement sustainable practices within the building</span></li><li class=\"CxSpMiddle\" style=\"margin-left:8px\"><span style=\"tab-stops:-.5in\">Monitor progress of work orders</span></li><li class=\"CxSpMiddle\" style=\"margin-left:8px\"><span style=\"tab-stops:-.5in\">Implement emergency procedures as necessary</span></li></ul><p class=\"CxSpMiddle\">&nbsp;</p><p class=\"CxSpMiddle\"><span style=\"tab-stops:-.5in\">Social Service Team Model</span></p><ul><li style=\"list-style-type:none\"><ul style=\"list-style-type:disc\"><li class=\"CxSpMiddle\"><span style=\"tab-stops:-.5in\">Act as a liaison with the Social Services Department, meet weekly, make referrals to Social Services as appropriate, collaborate with Social Service team on leaseup of new units, negotiate and respond to grievances in consultation with Social Services as appropriate</span></li><li class=\"CxSpMiddle\"><span style=\"tab-stops:-.5in\">With input from Social Services team, initiate and oversee collection actions and holdover proceedings as necessary</span></li></ul></li><li class=\"CxSpMiddle\" style=\"margin-left:8px\"><span style=\"tab-stops:-.5in\">Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy.</span></li></ul><p class=\"CxSpMiddle\" style=\"margin-left:48px\">&nbsp;</p><p><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Compliance</span></span></span></p><ul><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Maintain good relations with oversight agencies including but not limited to HPD, HDC, NYCHA, HUD, DHS and Tax Credit Investors/Syndicators</span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Oversee income certification and verification and ensure compliance with Rent Stabilization, LIHTC, HUD, HCR, HDC, HPD, HOME, HHAP, Shelter plus Care, Mitchell Lama, regulatory agreements, partnership agreements, and rental subsidy contracts </span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Oversee leaseup of vacant units in compliance fair housing marketing, tenant selection plans, tenant applications, agency regulated lotteries, and referral programs including but not limited to DHS </span></span></span></li></ul><p>&nbsp;</p><p><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Resident Relations</span></span></span></p><ul><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Assist new residents with move-in and orientation to the building and community</span></span></span></li></ul><ul><li class=\"CxSpFirst\" style=\"margin-left:8px\"><span style=\"tab-stops:-.5in\">Protect resident rights at all times</span></li><li class=\"CxSpMiddle\" style=\"margin-left:8px\"><span style=\"tab-stops:-.5in\">Develop 1:1 relationships with residents</span></li><li class=\"CxSpMiddle\" style=\"margin-left:8px\"><span style=\"tab-stops:-.5in\">Monitor resident satisfaction with building staff</span></li></ul><ul><li class=\"CxSpMiddle\" style=\"margin-left:8px\"><span style=\"tab-stops:-.5in\">Assure a safe, personalized environment which meets resident and regulatory needs </span></li><li class=\"CxSpMiddle\" style=\"margin-left:8px\"><span style=\"tab-stops:-.5in\">Work cohesively and supportively with all members of the WSFSSH staff to establish and maintain a high level of respect and care for residents </span></li></ul><p class=\"CxSpMiddle\" style=\"margin-left:48px\">&nbsp;</p><p class=\"CxSpMiddle\"><span style=\"tab-stops:-.5in\">Other</span></p><ul><li class=\"CxSpMiddle\" style=\"margin-left:8px\"><span style=\"tab-stops:-.5in\">Attend training sessions and conferences as required for enhancement of job skill</span></li><li class=\"CxSpMiddle\" style=\"margin-left:8px\"><span style=\"tab-stops:-.5in\">Submit all required reports in a complete and timely manner</span></li><li class=\"CxSpMiddle\" style=\"margin-left:8px\"><span style=\"tab-stops:-.5in\">Assist with other duties as directed</span></li></ul><p class=\"CxSpMiddle\" style=\"margin-left:30px\">&nbsp;</p><p><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><u>Required Experience with and knowledge of:</u></span></span></span></p><ul><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Housing subsidy programs including but not limited to Section 8 (project based and tenant based vouchers), Section 9, NY/NY I,II,&amp;III, LIHTC, Mitchell Lama, SCRIE, DRIE, NY 15/15, ESSHI, HOME, HHAP </span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Marketing requirements of aforementioned subsidy programs</span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Rent increase requests to HPD, NYCHA, SCRIE and DRIE as applicable</span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Addressing tenant and subsidy arrears </span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Shepherding cases through housing court </span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Rent stabilization and the rent registration process</span></span></span></li><li class=\"CxSpFirst\" style=\"margin-left:8px\"><span style=\"tab-stops:-.5in\">Advanced or strong knowledge of Excel, Word, Outlook, and Teams.</span></li><li class=\"CxSpMiddle\" style=\"margin-left:8px\"><span style=\"tab-stops:-.5in\">Facility with RealPage property management system or similar</span></li></ul><p>&nbsp;</p><p><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><b><u>Qualifications</u></b>:</span></span></span></p><ul><li style=\"list-style-type:none\"><ul style=\"list-style-type:disc\"><li class=\"CxSpMiddle\"><span style=\"tab-stops:-.5in 27.0pt\">Undergraduate Degree</span></li><li class=\"CxSpMiddle\"><span style=\"tab-stops:-.5in 27.0pt\">At least four years’ experience in property management or related activity </span></li><li class=\"CxSpMiddle\"><span style=\"tab-stops:-.5in 27.0pt\">Ability to read and write in the English language </span></li><li class=\"CxSpMiddle\"><span style=\"tab-stops:-.5in 27.0pt\">Fluency in Spanish helpful</span></li><li class=\"CxSpMiddle\"><span style=\"tab-stops:-.5in 27.0pt\">Ability to communicate with people of diverse backgrounds</span></li><li class=\"CxSpMiddle\"><span style=\"tab-stops:-.5in 27.0pt\">Experience working with persons who have experienced homelessness, persons with histories of substance abuse, and/or persons living with serious and persistent mental illness, preferred</span></li><li class=\"CxSpMiddle\"><span style=\"tab-stops:-.5in 27.0pt\">Strong leadership skills with a proven track record for creating and maintaining positive and mindful change</span></li></ul></li><li class=\"CxSpMiddle\"><span style=\"tab-stops:-.5in\">Ability to work well under pressure and meet deadlines </span></li><li class=\"CxSpMiddle\"><span style=\"tab-stops:-.5in\">Excellent communication with senior management</span><ul style=\"list-style-type:disc\"><li class=\"CxSpMiddle\"><span style=\"tab-stops:-.5in 27.0pt\">Team-oriented outlook </span></li><li class=\"CxSpMiddle\"><span style=\"tab-stops:-.5in 27.0pt\">Able to interact tactfully with staff, residents, visitors, vendors, inspectors and work cooperatively with building manager and outside consultants.</span></li><li class=\"CxSpMiddle\"><span style=\"tab-stops:-.5in 27.0pt\">Able to make independent decisions and handle stressful situations when circumstance warrants</span></li><li class=\"CxSpMiddle\"><span style=\"tab-stops:-.5in 27.0pt\">Able to perform job responsibilities</span></li></ul></li></ul><p class=\"CxSpMiddle\" style=\"margin-left:36px\">&nbsp;</p><p><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status,&nbsp;genetic predisposition or carrier status, or any other protected characteristic as established by law. </span></span></p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p>",
    "description_text": "JOB DESCRIPTION\n Property Manager\n Organization\n The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low- income older persons, many of whom live with mental illness and/or have experienced homelessness. WSFSSH currently owns and operates nearly 2200 units in 28 buildings located in Manhattan and the Bronx.\n Responsibilities:\n The Property Manager reports to the Deputy Director/Chief Operating Officer and is responsible for the smooth and safe operation of buildings owned and operated by WSFSSH. The Property Manager is responsible for staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations, and working with our social service team to keep our residents stably housed.\n Staff Supervision\n Supervise the maintenance, administrative and front desk staffs. Note: The front desk is staffed 24 hours/day, 7 days/week.\n Establish and monitor staff schedules; monitor time and leave issues; provide for substitutes if staff are unable to work a given shift; sign off each week on staff time sheets\n Budget\n Provide input to CFO and Deputy Director to establish annual operating budgets\n Operate buildings within the prescribed budgets\n Collect and deposit monthly rent\n Oversee petty cash\n Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments in the RealPage system\n Facility Maintenance\n Implement and/or supervise ordering of supplies in consultation with the building superintendent and the WSFSSH Director of Facilities Review and approve all Purchase Orders\n Maintain active relationships with service contractors who provide maintenance on building equipment\n Maintain accurate records, tracking service and performance of equipment\n Maintain active communication with the WSFSSH Director of Facilities to sustain a healthy, efficient, and safe building. Adequately and accurately report on and address building related issues in a timely fashion.\n Assure that the buildings, sidewalks and alleys are clean and well-maintained\n Assure compliance with the fire safety regulations including routine fire drills and inspection of fire safety equipment\n Assure that all required licenses, operating certificates, etc., are current.\n Conduct annual inspections, arrange for routine painting and repair work\n Regularly review and implement sustainable practices within the building\n Monitor progress of work orders\n Implement emergency procedures as necessary\n Social Service Team Model\n Act as a liaison with the Social Services Department, meet weekly, make referrals to Social Services as appropriate, collaborate with Social Service team on leaseup of new units, negotiate and respond to grievances in consultation with Social Services as appropriate\n With input from Social Services team, initiate and oversee collection actions and holdover proceedings as necessary\n Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy.\n Compliance\n Maintain good relations with oversight agencies including but not limited to HPD, HDC, NYCHA, HUD, DHS and Tax Credit Investors/Syndicators\n Oversee income certification and verification and ensure compliance with Rent Stabilization, LIHTC, HUD, HCR, HDC, HPD, HOME, HHAP, Shelter plus Care, Mitchell Lama, regulatory agreements, partnership agreements, and rental subsidy contracts\n Oversee leaseup of vacant units in compliance fair housing marketing, tenant selection plans, tenant applications, agency regulated lotteries, and referral programs including but not limited to DHS\n Resident Relations\n Assist new residents with move-in and orientation to the building and community\n Protect resident rights at all times\n Develop 1:1 relationships with residents\n Monitor resident satisfaction with building staff\n Assure a safe, personalized environment which meets resident and regulatory needs\n Work cohesively and supportively with all members of the WSFSSH staff to establish and maintain a high level of respect and care for residents\n Other\n Attend training sessions and conferences as required for enhancement of job skill\n Submit all required reports in a complete and timely manner\n Assist with other duties as directed\n Required Experience with and knowledge of:\n Housing subsidy programs including but not limited to Section 8 (project based and tenant based vouchers), Section 9, NY/NY I,II,&III, LIHTC, Mitchell Lama, SCRIE, DRIE, NY 15/15, ESSHI, HOME, HHAP\n Marketing requirements of aforementioned subsidy programs\n Rent increase requests to HPD, NYCHA, SCRIE and DRIE as applicable\n Addressing tenant and subsidy arrears\n Shepherding cases through housing court\n Rent stabilization and the rent registration process\n Advanced or strong knowledge of Excel, Word, Outlook, and Teams.\n Facility with RealPage property management system or similar\n Qualifications :\n Undergraduate Degree\n At least four years’ experience in property management or related activity\n Ability to read and write in the English language\n Fluency in Spanish helpful\n Ability to communicate with people of diverse backgrounds\n Experience working with persons who have experienced homelessness, persons with histories of substance abuse, and/or persons living with serious and persistent mental illness, preferred\n Strong leadership skills with a proven track record for creating and maintaining positive and mindful change\n Ability to work well under pressure and meet deadlines\n Excellent communication with senior management Team-oriented outlook\n Able to interact tactfully with staff, residents, visitors, vendors, inspectors and work cooperatively with building manager and outside consultants.\n Able to make independent decisions and handle stressful situations when circumstance warrants\n Able to perform job responsibilities\n WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.",
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