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    "requisitionDescription": "<div><p data-pasted=\"true\"><strong>Job Description</strong></p><p><br></p><p><strong>Job Title:</strong> Patient Services Representative&nbsp;<br><strong>Location:</strong> VitalSkin Dermatology<br><strong>Employment Type:</strong> Full-Time</p><p>34&ndash;40 hours per week within business hours: Monday&ndash;Tuesday 8 AM&ndash;6 PM, Wednesday&ndash;Thursday 8 AM&ndash;4 PM, Friday 8 AM&ndash;2 PM.&nbsp;</p><p>Location: <strong>Dermatology &amp; Aesthetics Lakeview. 3245 N Halsted Ave</strong>. In the heart of Boystown, just blocks from the red line with easy bus access.&nbsp;</p><p>$20 - $23, depending on experience&nbsp;</p><p><strong>About VitalSkin Dermatology</strong><br>&nbsp;VitalSkin Dermatology is a patient-focused dermatology practice dedicated to providing high-quality medical and cosmetic skin care in a welcoming, professional environment. We pride ourselves on delivering excellent patient experiences while offering advanced dermatologic and aesthetic treatments.</p><p><strong>Position Overview&nbsp;</strong></p><p>The Patient Services Representative is often the first and last point of contact a patient has with our practice, making this role an essential part of the overall patient experience and a direct reflection of our organization. In this position, you will balance in-person patient interactions, phone communication, and multiple software systems to provide a seamless, efficient, and welcoming experience throughout check-in, check-out, scheduling, and product purchases.</p><p><strong>Key Responsibilities&nbsp;</strong></p><ul style=\"list-style-type: disc;margin-left: 0in;\"><li>Greet arriving patients, ensuring a welcoming and superior patient experience.</li></ul><ul type=\"disc\"><li>Adhere to patient confidentiality and records release policies.</li><li>Keep lobby and front reception area clean and organized.</li><li>Schedule, reschedule, and confirm patient appointments via phone and at check-out, following established scheduling guidelines.</li><li>Maintain the daily appointment schedule and notify staff and providers of any changes.</li><li>Obtain and verify insurance and other financial information prior to visits.</li><li>Answer incoming calls, addressing scheduling, billing, and general inquiries; route calls or messages to appropriate staff as needed.</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul style=\"list-style-type: disc;margin-left: 0in;\"><li>High school graduate</li></ul><ul type=\"disc\"><li>(Preferred) Customer service experience in a medical setting, spa or medspa&nbsp;</li></ul><p><br></p><p>If you are passionate about patient care and interested in being part of a growing dermatology practice, we would love to hear from you.</p><p><strong>Apply today to join the team at VitalSkin Dermatology!</strong></p></div>\n",
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