Business Unit Manager

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          "text": "<p>Are you a logistics leader who thrives on building teams, solving complex problems, and growing high-value customer relationships? As a POD Manager at Circle Logistics, you will step into a strategic leadership role where you own outcomes, drive revenue growth, and directly impact customer success.</p><p>You will lead a team of Account Managers, oversee key client relationships, and scale a book of business that fuels long-term partnerships and operational excellence.</p><p><strong>What You’ll Do</strong></p><ul><li><p>Lead, coach, and develop a team of 5–7 Account Managers to drive performance and growth</p></li><li><p>Own strategy and execution for large, complex customer accounts</p></li><li><p>Manage RFQs, pricing strategy, and tailored logistics solutions</p></li><li><p>Partner with Sales to transition new business into long-term, scalable accounts</p></li><li><p>Serve as the primary escalation point for customer communication and issue resolution</p></li><li><p>Build and execute strategies to increase revenue, retention, and customer satisfaction</p></li><li><p>Conduct regular strategy calls with customers and internal leadership</p></li><li><p>Track, manage, and exceed KPIs, benchmarks, and financial targets</p></li><li><p>Drive continuous improvement across processes, performance, and service delivery</p></li><li><p>Collaborate with executive leadership on company-wide growth initiatives</p></li></ul><p><strong>What We’re Looking For</strong></p><ul><li><p>1–3 years of experience in a freight brokerage or logistics environment</p></li><li><p>Leadership experience or readiness to step into a people management role</p></li><li><p>Strong ability to operate in a fast-paced, high-accountability environment</p></li><li><p>Experience with or ability to quickly learn TMS and CRM platforms</p></li><li><p>Proficiency in Google Workspace and Microsoft Office (including reporting, pivot tables, and VLOOKUPs)</p></li><li><p>Excellent communication, organization, and problem-solving skills</p></li><li><p>Positive, professional mindset with a strong work ethic</p></li></ul><p><strong>Why Join Circle Logistics?</strong></p><ul><li><p>Leadership ownership with autonomy to run and grow your pod</p></li><li><p>Direct impact on revenue, strategy, and customer success</p></li><li><p>Clear path for career advancement in a high-growth organization</p></li><li><p>Relocation assistance to support your move to Fort Wayne, IN</p></li><li><p>Collaborative, competitive, and growth-driven culture</p></li></ul><p>If you’re ready to lead from the front, build a high-performing team, and grow something meaningful within a top 40 freight brokerage — apply today or message us to learn more.</p>",
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