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HomeCompaniesJobsforhumanityCustomer Service Representative U.S.-based only

Customer Service Representative U.S.-based only

Jobsforhumanity · Annapolis, MD, United States · Remote · Active · SmartRecruiters

Job facts

FieldValue
CompanyJobsforhumanity
TitleCustomer Service Representative U.S.-based only
Normalized title-
Department / teamFinance
LocationAnnapolis, MD, United States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusactive
ATS providerSmartRecruiters
Posted / first seen2026-05-26 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Jobsforhumanity.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SmartRecruiters.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Annapolis.Open
Department jobsActive postings in Finance.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyJobsforhumanity
Source5d7b2862-06b1-4bca-9c95-79fad658e0a1
ATS providerSmartRecruiters

Description

We're seeking customer service representatives who are enthusiastic about challenges, prioritize guest satisfaction above all else, and are committed to delivering exceptional service. Candidate must be eligible to work in the USA Responsibilities: As a customer service representative, you will be responsible for: Engaging with customers, documenting and providing advice on customer needs using our established workflow. Coordinate and dispatch work orders to stores as needed. Advising on services that align with customer needs and preferences. Addressing customer inquiries regarding service outcomes, providing detailed explanations and recommendations to maximize customer satisfaction. Managing and maintaining accurate records of customer interactions, sales activities, and service appointments using our CRM system. Communicating updates to customers regarding changes in service timelines readiness. Never missing an opportunity to help customers. Qualifications To be successful in this role, you will need: Strong communication skills with the ability to engage confidently and persuasively with customers. Demonstrated ability to work independently in a fast-paced environment while delivering exceptional customer service. Proficiency in CRM software and basic computer skills. Meet or exceed the National Average Typing speed, based on Words Per Minute of 40 or above Strong phone presence and experience handling dozens of calls per day Ability to multi-task, prioritize, and manage time effectively Excellent verbal and written communications skills Career Growth Opportunities and Learning Benefits We're committed to helping our team members grow and develop their skills. We offer: Ongoing training and development opportunities to enhance your skills and knowledge. Opportunities for career advancement and professional growth. A supportive team environment that encourages collaboration and open communication. Work Environment and Company Culture Highlights We're proud of our company culture and work environment, which includes: A fully remote opportunity that allows you to work from the comfort of your own home. A supportive team environment that encourages collaboration and open communication. A commitment to work-life balance and flexibility. A culture that values diversity, equity, and inclusion All your information will be kept confidential according to EEO guidelines.

Full job record

Job ID9736f4a0c17b49d7df19e4a9c2a853e9c8efb944
Org IDbc353e20-6ebc-4ca2-9924-817cec47f48b
Source ID5d7b2862-06b1-4bca-9c95-79fad658e0a1
Board ID5d7b2862-06b1-4bca-9c95-79fad658e0a1
Providersmartrecruiters
Provider Job Key744000128572699
TitleCustomer Service Representative U.S.-based only
Normalized Title
Statusactive
Activeyes
Location TextAnnapolis, MD, United States
DepartmentFinance
Team
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionMD
CityAnnapolis
Salary RawWe're seeking customer service representatives who are enthusiastic about challenges, prioritize guest satisfaction above all else, and are committed to delivering exceptional service. Candidate must be eligible to work in the USA Responsibilities: As a customer service representative, you will be responsible for: Engaging with customers, documenting and providing advice on customer needs using our established workflow. Coordinate and dispatch work orders to stores as needed. Advising on services that align with customer needs and preferences. Addressing customer inquiries regarding service outcomes, providing detailed explanations and recommendations to maximize customer satisfaction. Managing and maintaining accurate records of customer interactions, sales activities, and service appointments using our CRM system. Communicating updates to customers regarding changes in service timelines readiness. Never missing an opportunity to help customers. Qualifications To be successful in this role, you will need: Strong communication skills with the ability to engage confidently and persuasively with customers. Demonstrated ability to work independently in a fast-paced environment while delivering exceptional customer service. Proficiency in CRM software and basic computer skills. Meet or exceed the National Average Typing speed, based on Words Per Minute of 40 or above Strong phone presence and experience handling dozens of calls per day Ability to multi-task, prioritize, and manage time effectively Excellent verbal and written communications skills Career Growth Opportunities and Learning Benefits We're committed to helping our team members grow and develop their skills. We offer: Ongoing training and development opportunities to enhance your skills and knowledge. Opportunities for career advancement and professional growth. A supportive team environment that encourages collaboration and open communication. Work Environment and Company Culture Highlights We're proud of our company culture and work environment, which includes: A fully remote opportunity that allows you to work from the comfort of your own home. A supportive team environment that encourages collaboration and open communication. A commitment to work-life balance and flexibility. A culture that values diversity, equity, and inclusion All your information will be kept confidential according to EEO guidelines.
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://jobs.smartrecruiters.com/JobsForHumanity/744000128572699-customer-service-representative-u-s-based-only
Apply URLhttps://jobs.smartrecruiters.com/JobsForHumanity/744000128572699-customer-service-representative-u-s-based-only?oga=true
First Seen At2026-05-31 17:41:58Z
Last Seen At2026-06-06 20:29:33Z
Last Checked At2026-06-06 20:29:33Z
Last Changed At2026-05-31 17:41:58Z
Inactive At
Source Posted At2026-05-26 19:09:58Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=jobsforhumanity/date=2026-06-06/2026-06-06T20-28-54-091Z-fb127eaa92654251920165c6e930eb4b65833e29cf4ebd9dd0c14a12d8d30162.json
Event Fields
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  "last_changed_at": "2026-05-31T17:41:58.233Z",
  "active_status": "active"
}
Parsed Structured
{
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  "location": {
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    "city": "Annapolis",
    "region": "MD",
    "country": "United States",
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    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T20:29:33.469Z",
  "launch_scope": {
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    "included": true,
    "language": "en",
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      "city": "Annapolis",
      "region": "MD",
      "country": "United States",
      "is_remote": true,
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    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": "day",
  "workplace_type": "remote",
  "salary_currency": null
}
Extensions
{}
Native Structured
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  "detail_errors": [],
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  "typeOfEmployment": {
    "id": "permanent",
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}
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