Home › Companies › Jobsforhumanity › Customer Service Representative U.S.-based only
Customer Service Representative U.S.-based only
Jobsforhumanity · Annapolis, MD, United States · Remote · Active · SmartRecruiters
Job facts
| Field | Value |
|---|---|
| Company | Jobsforhumanity |
| Title | Customer Service Representative U.S.-based only |
| Normalized title | - |
| Department / team | Finance |
| Location | Annapolis, MD, United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | SmartRecruiters |
| Posted / first seen | 2026-05-26 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Jobsforhumanity. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through SmartRecruiters. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Annapolis. | Open |
| Department jobs | Active postings in Finance. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Jobsforhumanity |
| Source | 5d7b2862-06b1-4bca-9c95-79fad658e0a1 |
| ATS provider | SmartRecruiters |
Description
We're seeking customer service representatives who are enthusiastic about challenges, prioritize guest satisfaction above all else, and are committed to delivering exceptional service.
Candidate must be eligible to work in the USA
Responsibilities:
As a customer service representative, you will be responsible for:
Engaging with customers, documenting and providing advice on customer needs using our established workflow. Coordinate and dispatch work orders to stores as needed. Advising on services that align with customer needs and preferences. Addressing customer inquiries regarding service outcomes, providing detailed explanations and recommendations to maximize customer satisfaction. Managing and maintaining accurate records of customer interactions, sales activities, and service appointments using our CRM system. Communicating updates to customers regarding changes in service timelines readiness. Never missing an opportunity to help customers. Qualifications
To be successful in this role, you will need:
Strong communication skills with the ability to engage confidently and persuasively with customers. Demonstrated ability to work independently in a fast-paced environment while delivering exceptional customer service. Proficiency in CRM software and basic computer skills. Meet or exceed the National Average Typing speed, based on Words Per Minute of 40 or above Strong phone presence and experience handling dozens of calls per day Ability to multi-task, prioritize, and manage time effectively Excellent verbal and written communications skills Career Growth Opportunities and Learning Benefits
We're committed to helping our team members grow and develop their skills. We offer:
Ongoing training and development opportunities to enhance your skills and knowledge. Opportunities for career advancement and professional growth. A supportive team environment that encourages collaboration and open communication. Work Environment and Company Culture Highlights
We're proud of our company culture and work environment, which includes:
A fully remote opportunity that allows you to work from the comfort of your own home. A supportive team environment that encourages collaboration and open communication. A commitment to work-life balance and flexibility. A culture that values diversity, equity, and inclusion
All your information will be kept confidential according to EEO guidelines.
Full job record
| Job ID | 9736f4a0c17b49d7df19e4a9c2a853e9c8efb944 |
| Org ID | bc353e20-6ebc-4ca2-9924-817cec47f48b |
| Source ID | 5d7b2862-06b1-4bca-9c95-79fad658e0a1 |
| Board ID | 5d7b2862-06b1-4bca-9c95-79fad658e0a1 |
| Provider | smartrecruiters |
| Provider Job Key | 744000128572699 |
| Title | Customer Service Representative U.S.-based only |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Annapolis, MD, United States |
| Department | Finance |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | MD |
| City | Annapolis |
| Salary Raw | We're seeking customer service representatives who are enthusiastic about challenges, prioritize guest satisfaction above all else, and are committed to delivering exceptional service. Candidate must be eligible to work in the USA Responsibilities: As a customer service representative, you will be responsible for: Engaging with customers, documenting and providing advice on customer needs using our established workflow. Coordinate and dispatch work orders to stores as needed. Advising on services that align with customer needs and preferences. Addressing customer inquiries regarding service outcomes, providing detailed explanations and recommendations to maximize customer satisfaction. Managing and maintaining accurate records of customer interactions, sales activities, and service appointments using our CRM system. Communicating updates to customers regarding changes in service timelines readiness. Never missing an opportunity to help customers. Qualifications To be successful in this role, you will need: Strong communication skills with the ability to engage confidently and persuasively with customers. Demonstrated ability to work independently in a fast-paced environment while delivering exceptional customer service. Proficiency in CRM software and basic computer skills. Meet or exceed the National Average Typing speed, based on Words Per Minute of 40 or above Strong phone presence and experience handling dozens of calls per day Ability to multi-task, prioritize, and manage time effectively Excellent verbal and written communications skills Career Growth Opportunities and Learning Benefits We're committed to helping our team members grow and develop their skills. We offer: Ongoing training and development opportunities to enhance your skills and knowledge. Opportunities for career advancement and professional growth. A supportive team environment that encourages collaboration and open communication. Work Environment and Company Culture Highlights We're proud of our company culture and work environment, which includes: A fully remote opportunity that allows you to work from the comfort of your own home. A supportive team environment that encourages collaboration and open communication. A commitment to work-life balance and flexibility. A culture that values diversity, equity, and inclusion All your information will be kept confidential according to EEO guidelines. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://jobs.smartrecruiters.com/JobsForHumanity/744000128572699-customer-service-representative-u-s-based-only |
| Apply URL | https://jobs.smartrecruiters.com/JobsForHumanity/744000128572699-customer-service-representative-u-s-based-only?oga=true |
| First Seen At | 2026-05-31 17:41:58Z |
| Last Seen At | 2026-06-06 20:29:33Z |
| Last Checked At | 2026-06-06 20:29:33Z |
| Last Changed At | 2026-05-31 17:41:58Z |
| Inactive At | — |
| Source Posted At | 2026-05-26 19:09:58Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=jobsforhumanity/date=2026-06-06/2026-06-06T20-28-54-091Z-fb127eaa92654251920165c6e930eb4b65833e29cf4ebd9dd0c14a12d8d30162.json |
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