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Case Manager Supervisor (50730)

1A7434AA0E7AF1E47FE9A50D1DD3F001 · Doral 5605 NW 82ND Avenue - Doral, FL 33166; 5605 NW 82ND Avenue, Doral, FL, 33166, USA · Deleted · $70,000–$70,000 / year · Paycom ATS

Job facts

FieldValue
Company1A7434AA0E7AF1E47FE9A50D1DD3F001
TitleCase Manager Supervisor (50730)
Normalized title-
Department / team-
LocationDoral, FL, United States
Work model-
Employment typeFull Time
Salary$70,000–$70,000 / year
Statusdeleted
ATS providerPaycom ATS
Posted / first seen2026-04-16 / 2026-05-31
Changed / last seen2026-06-17 / 2026-06-15

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Linked records

Company1A7434AA0E7AF1E47FE9A50D1DD3F001
Sourcede6c128c-a702-4368-8af1-a8970993fad6
ATS providerPaycom ATS

Description

Description Position Summary: The Case Manager Supervisor provides leadership and oversight to a team of Case Managers responsible for ensuring the safety, well-being, and permanency of children and families involved in the child welfare system. This role ensures compliance with the Florida Child Welfare Practice Model, guiding case managers in delivering trauma-informed, culturally responsive, and family-centered services. The Case Manager Supervisor plays a key role in achieving program goals, including reunification, placement stability, adoption, and permanency planning while upholding best practices in child welfare. The role focuses on strong supervision, team performance, and accountability by using data and metrics to guide decision-making, improve outcomes, and maintain compliance with all contractual and performance standards. Essential Job Functions: Provide guidance and oversight to the case management team to ensure high-quality service delivery. Monitor and evaluate case management staff performance, providing coaching and professional development opportunities. Participate in and lead case conferences, team meetings, and training sessions. Ensure staff adherence to HIPAA, Professional Ethics, Consumer Rights, and Confidentiality policies. Participate in performance improvement activities and uphold the mission, vision, and guiding principles of WestCare Foundation. Provide daily team huddles for oversight, direction, and support to assigned case managers. Lead regular team meetings to review data, performance metrics, and case progress. Review and approve key case actions including safety plans, placements, and court documentation. Promote accountability, professionalism, and teamwork within the unit. Provide guidance and oversight to the case management team to ensure high-quality service delivery. Conduct weekly one-on-one supervision sessions with each Case Manager. Encourage teamwork, open communication, and a commitment to excellence Support onboarding, training, and ongoing development for new and existing staff. Provide consistent feedback, mentoring, and coaching to strengthen skills and performance. Recognize and reinforce positive performance and address issues promptly and professionally. Conduct timely Supervisor Consults and thorough Supervisor Reviews on cases, providing detailed feedback and ensuring that documentation reflects accurate case activity, quality of service, and engagement with families. Ensure these are documented in FSFN. Track compliance with required case activities, documentation timelines, and quality standards. Use data to identify trends, gaps, and opportunities for improvement. Partner with Quality Assurance and leadership to address findings and support performance improvement plans when needed. Ensure documentation, supervisory reviews, and case activities are timely and accurate in FSFN . Ensure court documentation is accurate, professional and filed within established Children Legal Services time frames. Meet or exceed all contractual, scorecard, and performance metrics. Monitor and manage unit performance across key measures, including: Children Seen Every 30 Days o Supervisor Reviews o Medical and Dental Compliance o Parent Engagement o Case Plan Updates and Safety Plan Review data weekly to identify red and yellow performance areas and collaborate with Case Managers on realistic plans to improve outcomes. Facilitate accountability discussions that focus on learning, growth, and shared responsibility rather than blame. Maintain organized calendars and ensure adequate coverage for staff in the field to balance workload and prevent burnout. Collaborate with internal departments, community partners, and the court system to support effective service delivery. Maintain clear, respectful, and professional communication at all times. Facilitate reunification efforts while maintaining concurrent planning for alternative permanency options. Perform other duties as assigned. Qualifications Essential Qualifications: Certifications/Licensures: Certification as a Certified Case Manager Supervisor in good standing by the Florida Certification Board is required within 6 months from the date of hire. Preference will be given to those candidates who are currently Certified as a Child Welfare Professional. Education: Master’s degree in social work or a related field, with at least one (1) year of managerial experience in human services or child welfare programs; or Bachelor’s degree in social work or a related field, with at least three (3) years of experience in human services or child welfare programs, including at least one (1) year in a managerial or supervisory role. Experience and Competencies: Bilingual is preferred. Physical required prior to hire; paid by agency Valid Florida driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required; The ability to determine appropriateness and eligibility for consumers’ admission The ability to identify and evaluate an individual’s strengths, barriers, problems, and needs for the development of a Case Plan The ability to write assessments, progress notes, discharge summaries, and other consumer related data as evidenced through the clinical records Knowledge of the inter-relationship among substance use, mental health, and primary care disorders Knowledge and application of developmental theories The ability to evaluate the impact of substance use and mental health problems on the consumer’s functioning in major life area The ability to coordinate and integrate multiple services, as well as interface and communicate with internal and external providers The ability to provide information to individuals and families concerning alcohol or other drug abuse, mental health problems, and the available services and resources The ability to identify the needs of a consumer that cannot be met by the counselor or agency and to assist the consumer/family to utilize the support systems and community resources available The ability to identify crises when they surface; mitigate or resolve the immediate problem; and de-escalate the situation, including the ability to develop Safety Plans, as needed The ability to assess the individual’s growth and development relative to normative development for his/her chronological age, including physical, emotional, cognitive, educational, and social development Understanding of the relationship among mental health, substance use, physical health, and medication use on daily functioning Understanding and application of federal, state, local and agency confidentiality rules and professional standards of conduct Understanding of family dynamics, family roles, and family structure Understanding of professional ethics, consumer rights, and professional responsibilities Ability to communicate appropriately and effectively with members of a multidisciplinary team Ability to organize, interpret, and communicate data in a comprehensive and effective manner Ability to handle multiple tasks and effectively prioritize Ability to network with internal and external departments and agencies Understanding of issues related to individuals with varied identities  in prevention, intervention and treatment. Understands that individuals with distinct community backgrounds, have different perceptions of health Demonstrates respect for individuals with varied identities when conducting assessments, developing Wellness and Recovery Plans, and providing services Understands that individuals with distinct community backgrounds define and perceive family and its importance differently Demonstrates ability to work effectively with individuals with distinct community backgrounds Ability to use trauma informed care principles including ensuring consumer safety, preventing/avoiding triggering past adverse experiences, maximizing trustworthiness, enhancing consumer choice, maximizing collaboration, and emphasizing empowerment Ability to identify and describe key signs, symptoms, impact and manifestations of adverse experiences Aware of the differences between trauma informed and trauma-specific services Understands the bidirectional relationships among substance use and mental disorders Understands the differences among various kinds of abuse and adverse experiences, including: physical, emotional, and sexual abuse; domestic violence; experiences of war for both combat veterans and survivors of war; natural disasters; and community violence Knowledge of WestCare Mission, goals and values Knowledge of Incident Reporting Knowledge of HIPAA, Professional Ethics, Consumer Rights and Confidentiality Familiarity with WestCare services and programs Demonstrates a high degree of dependability. Maintains a good attendance record. Observes working hours Shows flexibility and is responsive to requests from supervisor Works independently with minimal supervision Exhibits characteristics of good workmanship, and integrity on the job Work time is always productive Demonstrates ability to establish and maintain effective working relationships with consumers, co-workers, external partners, and  regulatory agencies Is courteous to consumers, staff, and all others. Demonstrates tact at the appropriate time. Cooperates with others both within and outside WestCare. Works well with supervisor; accepts direction and supervision Maintains a positive attitude toward work Ensures and maintains a safe working environment. Work area is clean and orderly. Verbalizes, understands and adheres to agency safety procedures. Demonstrates appropriate use of Unusual Incident Reports, in accordance with the Center’s reporting procedures Presents a positive personal image Dresses and maintains a professional demeanor CPR Certification, First Aid Certification and an annual Tuberculosis test. Ability utilize Microsoft Office Software Suite Ability to provide an Affidavit of Good Moral Character Clearance in Pre-Employment Drug Testing and Criminal Records Checks, as required Supervise and support a team multiple case managers, ensuring quality case management services are delivered in compliance with Florida Statutes, Administrative Codes, and agency policies. Conduct weekly one-on-one supervision with case managers, reviewing cases, providing guidance, and ensuring timely documentation of supervisory consultations in CCWIS. Ensure case managers develop, implement, and monitor case plans aimed at achieving permanency within 12 months. Monitor case manager workloads to ensure manageable caseloads Ensure all case managers adhere to Florida Child Welfare Practice Model requirements and Quality Parenting Initiative (QPI) principles. Collaborate with legal services, placement units, behavioral health providers, and other departments to maintain alignment with best practices and agency goals. Work with the Quality Improvement (QI) Department to address performance issues and implement corrective actions as needed. Oversee case documentation to ensure accuracy, completeness, and compliance with mandated timeframes. Use of Stabilify data systems to oversee Case Managers performance and maintain compliance of mandated timeframes. Ensure timely referrals and access to behavioral health, substance abuse, and independent living services for children and families. Ensure all case managers obtain and maintain Child Welfare Case Manager Certification. Provide ongoing training, coaching, and professional development opportunities for case managers. Ensure case managers are proficient in the Florida Child Welfare Practice Model and achieve required certifications within mandated timeframes. Working Conditions: Work is primarily performed in an office or community settings. Some outdoor activities may be required. Essential Physical and Mental Demands of the Job The employee must be able to perform the following essential duties and activities with or without accommodation: Physical Demands: Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds.  Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files).  Requires the ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques. Requires talking: Expressing or exchanging ideas by means of the spoken word.  Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly. Requires hearing: Hearing is required to receive and communicate detailed information through oral communication. Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee’s essential job functions and to observe client behavior and activities in and out of the facility. The normal work routine involves no exposure to human blood, body fluids or tissues.  However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee. Mental Demands: Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions. Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions. Requires the ability to work under stress and in emotionally charged settings. The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.

Full job record

Job ID9736421685bb2d124332262f9dd85a0ce464dc68
Org ID6151fa86-44cd-4084-b3a2-0ea05bc9df41
Source IDde6c128c-a702-4368-8af1-a8970993fad6
Board IDde6c128c-a702-4368-8af1-a8970993fad6
Providerpaycom
Provider Job Key483475
TitleCase Manager Supervisor (50730)
Normalized Title
Statusdeleted
Activeno
Location TextDoral 5605 NW 82ND Avenue - Doral, FL 33166; 5605 NW 82ND Avenue, Doral, FL, 33166, USA
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionFL
CityDoral
Salary Raw$70,000.00 - $70,000.00 Salary
Salary Min70,000
Salary Max70,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=483475&clientkey=1A7434AA0E7AF1E47FE9A50D1DD3F001
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=483475&clientkey=1A7434AA0E7AF1E47FE9A50D1DD3F001
First Seen At2026-05-31 19:08:01Z
Last Seen At2026-06-15 09:50:11Z
Last Checked At2026-06-17 09:28:02Z
Last Changed At2026-06-17 09:28:02Z
Inactive At2026-06-17 09:28:02Z
Source Posted At2026-04-16 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=1A7434AA0E7AF1E47FE9A50D1DD3F001/date=2026-06-15/2026-06-15T09-50-05-273Z-8ba371b5588193a2207f23d49c7b4302cf03b5c58020c59851b116cb0adbb363.json
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    "description": "<p><b style=\"font-family:Arial, sans-serif;font-size:10pt;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Position Summary:</span></span></b></p>\n<p style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">The Case Manager Supervisor provides leadership and oversight to a team of Case Managers responsible for ensuring the safety, well-being, and permanency of children and families involved in the child welfare system. This role ensures compliance with the Florida Child Welfare Practice Model, guiding case managers in delivering trauma-informed, culturally responsive, and family-centered services. The Case Manager Supervisor plays a key role in achieving program goals, including reunification, placement stability, adoption, and permanency planning while upholding best practices in child welfare. The role focuses on strong supervision, team performance, and accountability by using data and metrics to guide decision-making, improve outcomes, and maintain compliance with all contractual and performance standards.</span></span></p>\n<p style=\"text-align:justify;\"> </p>\n<p style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Essential Job Functions:</span></span></strong></span></span></p>\n<p style=\"text-align:justify;\"> </p>\n<ul>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Provide guidance and oversight to the case management team to ensure high-quality service delivery.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Monitor and evaluate case management staff performance, providing coaching and professional development opportunities.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Participate in and lead case conferences, team meetings, and training sessions.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure staff adherence to HIPAA, Professional Ethics, Consumer Rights, and Confidentiality policies.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Participate in performance improvement activities and uphold the mission, vision, and guiding principles of WestCare Foundation.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Provide daily team huddles for oversight, direction, and support to assigned case managers.</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Lead regular team meetings to review data, performance metrics, and case progress.</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Review and approve key case actions including safety plans, placements, and court documentation.</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Promote accountability, professionalism, and teamwork within the unit.</span></span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Provide guidance and oversight to the case management team to ensure high-quality service delivery.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Conduct weekly one-on-one supervision sessions with each Case Manager.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Encourage teamwork, open communication, and a commitment to excellence</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Support onboarding, training, and ongoing development for new and existing staff.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Provide consistent feedback, mentoring, and coaching to strengthen skills and performance.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Recognize and reinforce positive performance and address issues promptly and professionally.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Conduct timely Supervisor Consults and thorough Supervisor Reviews on cases, providing detailed feedback and ensuring that documentation reflects accurate case activity, quality of service, and engagement with families. Ensure these are documented in FSFN.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Track compliance with required case activities, documentation timelines, and quality standards.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Use data to identify trends, gaps, and opportunities for improvement.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Partner with Quality Assurance and leadership to address findings and support performance improvement plans when needed.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure documentation, supervisory reviews, and case activities are timely and accurate in FSFN<b>.</b></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure court documentation is accurate, professional and filed within established Children Legal Services time frames.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Meet or exceed all contractual, scorecard, and performance metrics.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Monitor and manage unit performance across key measures, including:</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Children Seen Every 30 Days<br />\n\to Supervisor Reviews<br />\n\to Medical and Dental Compliance<br />\n\to Parent Engagement<br />\n\to Case Plan Updates and Safety Plan</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Review data weekly to identify red and yellow performance areas and collaborate with Case Managers on realistic plans to improve outcomes.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Facilitate accountability discussions that focus on learning, growth, and shared responsibility rather than blame.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Maintain organized calendars and ensure adequate coverage for staff in the field to balance workload and prevent burnout.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Collaborate with internal departments, community partners, and the court system to support effective service delivery.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Maintain clear, respectful, and professional communication at all times.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Facilitate reunification efforts while maintaining concurrent planning for alternative permanency options.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Perform other duties as assigned.</span></span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"> </p>",
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        "summary": "Position%20Summary%3A%0AThe%20Case%20Manager%20Supervisor%20provides%20leadership%20and%20oversight%20to%20a%20team%20of%20Case%20Managers%20responsible%20for%20ensuring%20the%20safety%2C%20well-being%2C%20and%20permanency%20of%20children%20and%20families%20involved%20in%20the%20child%20welfare%20system.%20This%20role%20ensures%20compliance%20with%20the%20Florida%20Child%20Welfare%20Practice%20Model%2C%20guiding%20case%20managers%20in%20delivering%20trauma-informed%2C%20culturally%20responsive%2C%20and%20family-centered%20services.%20The%20Case%20Manager%20Supervisor%20plays%20a%20key%20role%20in%20achieving%20program%20goals%2C%20including%20reunification%2C%20placement%20stability%2C%20adoption%2C%20and%20permanency%20planning%20while%20upholding%20best%20practices%20in%20child%20welfare.%20The%20role%20focuses%20on%20strong%20supervision%2C%20team%20performance%2C%20and%20accountability%20by%20using%20data%20and%20metrics%20to%20guide%20decision-making%2C%20improve%20outcomes%2C%20and%20maintain%20compliance%20with%20all%20contractual%20and%20performance%20standards.%0A%C2%0AEssential%20Job%20Functions%3A%0A%C2%0A%0A%09Provide%20guidance%20and%20oversight%20to%20the%20case%20management%20team%20to%20ensure%20high-quality%20service%20delivery.%0A%09Monitor%20and%20evaluate%20case%20management%20staff%20performance%2C%20providing%20coaching%20and..."
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Case Manager Supervisor (50730)\",\"identifier\":\"J0AI50483475\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/1A7434AA0E7AF1E47FE9A50D1DD3F001/jobs/483475\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=1A7434AA0E7AF1E47FE9A50D1DD3F001\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":70000,\"maxValue\":70000,\"unitText\":\"\"}},\"datePosted\":\"2026-04-16\",\"description\":\"Job DetailsJob Location: Doral 5605 NW 82ND Avenue - Doral, FL 33166Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $70,000.00 - $70,000.00 SalaryPosition Summary:\\nThe Case Manager Supervisor provides leadership and oversight to a team of Case Managers responsible for ensuring the safety, well-being, and permanency of children and families involved in the child welfare system. This role ensures compliance with the Florida Child Welfare Practice Model, guiding case managers in delivering trauma-informed, culturally responsive, and family-centered services. The Case Manager Supervisor plays a key role in achieving program goals, including reunification, placement stability, adoption, and permanency planning while upholding best practices in child welfare. The role focuses on strong supervision, team performance, and accountability by using data and metrics to guide decision-making, improve outcomes, and maintain compliance with all contractual and performance standards.\\n \\nEssential Job Functions:\\n \\n\\n\\tProvide guidance and oversight to the case management team to ensure high-quality service delivery.\\n\\tMonitor and evaluate case management staff performance, providing coaching and professional development opportunities.\\n\\tParticipate in and lead case conferences, team meetings, and training sessions.\\n\\tEnsure staff adherence to HIPAA, Professional Ethics, Consumer Rights, and Confidentiality policies.\\n\\tParticipate in performance improvement activities and uphold the mission, vision, and guiding principles of WestCare Foundation.\\n\\tProvide daily team huddles for oversight, direction, and support to assigned case managers.\\n\\tLead regular team meetings to review data, performance metrics, and case progress.\\n\\tReview and approve key case actions including safety plans, placements, and court documentation.\\n\\tPromote accountability, professionalism, and teamwork within the unit.\\n\\tProvide guidance and oversight to the case management team to ensure high-quality service delivery.\\n\\tConduct weekly one-on-one supervision sessions with each Case Manager.\\n\\tEncourage teamwork, open communication, and a commitment to excellence\\n\\tSupport onboarding, training, and ongoing development for new and existing staff.\\n\\tProvide consistent feedback, mentoring, and coaching to strengthen skills and performance.\\n\\tRecognize and reinforce positive performance and address issues promptly and professionally.\\n\\tConduct timely Supervisor Consults and thorough Supervisor Reviews on cases, providing detailed feedback and ensuring that documentation reflects accurate case activity, quality of service, and engagement with families. Ensure these are documented in FSFN.\\n\\tTrack compliance with required case activities, documentation timelines, and quality standards.\\n\\tUse data to identify trends, gaps, and opportunities for improvement.\\n\\tPartner with Quality Assurance and leadership to address findings and support performance improvement plans when needed.\\n\\tEnsure documentation, supervisory reviews, and case activities are timely and accurate in FSFN.\\n\\tEnsure court documentation is accurate, professional and filed within established Children Legal Services time frames.\\n\\tMeet or exceed all contractual, scorecard, and performance metrics.\\n\\tMonitor and manage unit performance across key measures, including:\\n\\tChildren Seen Every 30 Days\\n\\to Supervisor Reviews\\n\\to Medical and Dental Compliance\\n\\to Parent Engagement\\n\\to Case Plan Updates and Safety Plan\\n\\tReview data weekly to identify red and yellow performance areas and collaborate with Case Managers on realistic plans to improve outcomes.\\n\\tFacilitate accountability discussions that focus on learning, growth, and shared responsibility rather than blame.\\n\\tMaintain organized calendars and ensure adequate coverage for staff in the field to balance workload and prevent burnout.\\n\\tCollaborate with internal departments, community partners, and the court system to support effective service delivery.\\n\\tMaintain clear, respectful, and professional communication at all times.\\n\\tFacilitate reunification efforts while maintaining concurrent planning for alternative permanency options.\\n\\tPerform other duties as assigned.\\n\\n\\n QualificationsEssential Qualifications:\\n \\nCertifications/Licensures:\\n\\n\\tCertification as a Certified Case Manager Supervisor in good standing by the Florida Certification Board is required within 6 months from the date of hire. Preference will be given to those candidates who are currently Certified as a Child Welfare Professional.\\n\\n\\n \\n\\nEducation:\\n\\n\\n\\tMaster’s degree in social work or a related field, with at least one (1) year of managerial experience in human services or child welfare programs; or\\n\\tBachelor’s degree in social work or a related field, with at least three (3) years of experience in human services or child welfare programs, including at least one (1) year in a managerial or supervisory role.\\n\\n\\nExperience and Competencies: \\n\\n\\n\\tBilingual is preferred.\\n\\tPhysical required prior to hire; paid by agency\\n\\tValid Florida driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required;\\n\\tThe ability to determine appropriateness and eligibility for consumers’ admission\\n\\tThe ability to identify and evaluate an individual’s strengths, barriers, problems, and needs for the development of a Case Plan\\n\\tThe ability to write assessments, progress notes, discharge summaries, and other consumer related data as evidenced through the clinical records\\n\\tKnowledge of the inter-relationship among substance use, mental health, and primary care disorders\\n\\tKnowledge and application of developmental theories\\n\\tThe ability to evaluate the impact of substance use and mental health problems on the consumer’s functioning in major life area\\n\\tThe ability to coordinate and integrate multiple services, as well as interface and communicate with internal and external providers\\n\\tThe ability to provide information to individuals and families concerning alcohol or other drug abuse, mental health problems, and the available services and resources\\n\\tThe ability to identify the needs of a consumer that cannot be met by the counselor or agency and to assist the consumer/family to utilize the support systems and community resources available\\n\\tThe ability to identify crises when they surface; mitigate or resolve the immediate problem; and de-escalate the situation, including the ability to develop Safety Plans, as needed\\n\\tThe ability to assess the individual’s growth and development relative to normative development for his/her chronological age, including physical, emotional, cognitive, educational, and social development\\n\\tUnderstanding of the relationship among mental health, substance use, physical health, and medication use on daily functioning\\n\\tUnderstanding and application of federal, state, local and agency confidentiality rules and professional standards of conduct\\n\\tUnderstanding of family dynamics, family roles, and family structure\\n\\tUnderstanding of professional ethics, consumer rights, and professional responsibilities\\n\\tAbility to communicate appropriately and effectively with members of a multidisciplinary team\\n\\tAbility to organize, interpret, and communicate data in a comprehensive and effective manner\\n\\tAbility to handle multiple tasks and effectively prioritize\\n\\tAbility to network with internal and external departments and agencies\\n\\tUnderstanding of issues related to individuals with varied identities  in prevention, intervention and treatment.\\n\\tUnderstands that individuals with distinct community backgrounds, have different perceptions of health\\n\\tDemonstrates respect for individuals with varied identities when conducting assessments, developing Wellness and Recovery Plans, and providing services\\n\\tUnderstands that individuals with distinct community backgrounds define and perceive family and its importance differently\\n\\tDemonstrates ability to work effectively with individuals with distinct community backgrounds\\n\\tAbility to use trauma informed care principles including ensuring consumer safety, preventing/avoiding triggering past adverse experiences, maximizing trustworthiness, enhancing consumer choice, maximizing collaboration, and emphasizing empowerment\\n\\tAbility to identify and describe key signs, symptoms, impact and manifestations of adverse experiences\\n\\tAware of the differences between trauma informed and trauma-specific services\\n\\tUnderstands the bidirectional relationships among substance use and mental disorders \\n\\tUnderstands the differences among various kinds of abuse and adverse experiences, including: physical, emotional, and sexual abuse; domestic violence; experiences of war for both combat veterans and survivors of war; natural disasters; and community violence\\n\\tKnowledge of WestCare Mission, goals and values\\n\\tKnowledge of Incident Reporting\\n\\tKnowledge of HIPAA, Professional Ethics, Consumer Rights and Confidentiality\\n\\tFamiliarity with WestCare services and programs\\n\\tDemonstrates a high degree of dependability.\\n\\t\\n\\t\\tMaintains a good attendance record.\\n\\t\\tObserves working hours\\n\\t\\tShows flexibility and is responsive to requests from supervisor\\n\\t\\tWorks independently with minimal supervision\\n\\t\\tExhibits characteristics of good workmanship, and integrity on the job\\n\\t\\tWork time is always productive\\n\\t\\n\\t\\n\\tDemonstrates ability to establish and maintain effective working relationships with consumers, co-workers, external partners, and  regulatory agencies\\n\\t\\n\\t\\tIs courteous to consumers, staff, and all others.\\n\\t\\tDemonstrates tact at the appropriate time.\\n\\t\\tCooperates with others both within and outside WestCare.\\n\\t\\tWorks well with supervisor; accepts direction and supervision\\n\\t\\tMaintains a positive attitude toward work\\n\\t\\n\\t\\n\\tEnsures and maintains a safe working environment.\\n\\t\\n\\t\\tWork area is clean and orderly.\\n\\t\\tVerbalizes, understands and adheres to agency safety procedures.\\n\\t\\tDemonstrates appropriate use of Unusual Incident Reports, in accordance with the Center’s reporting procedures\\n\\t\\n\\t\\n\\tPresents a positive personal image\\n\\tDresses and maintains a professional demeanor\\n\\tCPR Certification, First Aid Certification and an annual Tuberculosis test. \\n\\tAbility utilize Microsoft Office Software Suite\\n\\tAbility to provide an Affidavit of Good Moral Character\\n\\tClearance in Pre-Employment Drug Testing and Criminal Records Checks, as required\\n\\tSupervise and support a team multiple case managers, ensuring quality case management services are delivered in compliance with Florida Statutes, Administrative Codes, and agency policies.\\n\\tConduct weekly one-on-one supervision with case managers, reviewing cases, providing guidance, and ensuring timely documentation of supervisory consultations in CCWIS.\\n\\tEnsure case managers develop, implement, and monitor case plans aimed at achieving permanency within 12 months.\\n\\tMonitor case manager workloads to ensure manageable caseloads \\n\\n\\n\\n\\tEnsure all case managers adhere to Florida Child Welfare Practice Model requirements and Quality Parenting Initiative (QPI) principles.\\n\\tCollaborate with legal services, placement units, behavioral health providers, and other departments to maintain alignment with best practices and agency goals.\\n\\tWork with the Quality Improvement (QI) Department to address performance issues and implement corrective actions as needed.\\n\\tOversee case documentation to ensure accuracy, completeness, and compliance with mandated timeframes.\\n\\tUse of Stabilify data systems to oversee Case Managers performance and maintain compliance of mandated timeframes.\\n\\tEnsure timely referrals and access to behavioral health, substance abuse, and independent living services for children and families.\\n\\n\\n\\n\\tEnsure all case managers obtain and maintain Child Welfare Case Manager Certification.\\n\\tProvide ongoing training, coaching, and professional development opportunities for case managers.\\n\\tEnsure case managers are proficient in the Florida Child Welfare Practice Model and achieve required certifications within mandated timeframes.\\n\\n\\n \\n\\nWorking Conditions:\\n\\n\\n\\tWork is primarily performed in an office or community settings.\\n\\tSome outdoor activities may be required.\\n\\n\\n \\n\\nEssential Physical and Mental Demands of the Job\\n\\nThe employee must be able to perform the following essential duties and activities with or without accommodation:\\n\\n \\n\\nPhysical Demands: \\n\\n\\n\\tRequires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds.  Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files).  Requires the ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques.\\n\\tRequires talking: Expressing or exchanging ideas by means of the spoken word.  Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly. \\n\\tRequires hearing: Hearing is required to receive and communicate detailed information through oral communication. \\n\\tRequires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee’s essential job functions and to observe client behavior and activities in and out of the facility. \\n\\tThe normal work routine involves no exposure to human blood, body fluids or tissues.  However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to \\n\\n\\nevery employee.\\n\\n \\n\\nMental Demands: \\n\\n\\n\\tRequires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.  \\n\\tRequires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions.  \\n\\tRequires the ability to work under stress and in emotionally charged settings. \\n\\tThe ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.\\n\",\"responsibilities\":\"Position Summary:\\nThe Case Manager Supervisor provides leadership and oversight to a team of Case Managers responsible for ensuring the safety, well-being, and permanency of children and families involved in the child welfare system. This role ensures compliance with the Florida Child Welfare Practice Model, guiding case managers in delivering trauma-informed, culturally responsive, and family-centered services. The Case Manager Supervisor plays a key role in achieving program goals, including reunification, placement stability, adoption, and permanency planning while upholding best practices in child welfare. The role focuses on strong supervision, team performance, and accountability by using data and metrics to guide decision-making, improve outcomes, and maintain compliance with all contractual and performance standards.\\n \\nEssential Job Functions:\\n \\n\\n\\tProvide guidance and oversight to the case management team to ensure high-quality service delivery.\\n\\tMonitor and evaluate case management staff performance, providing coaching and professional development opportunities.\\n\\tParticipate in and lead case conferences, team meetings, and training sessions.\\n\\tEnsure staff adherence to HIPAA, Professional Ethics, Consumer Rights, and Confidentiality policies.\\n\\tParticipate in performance improvement activities and uphold the mission, vision, and guiding principles of WestCare Foundation.\\n\\tProvide daily team huddles for oversight, direction, and support to assigned case managers.\\n\\tLead regular team meetings to review data, performance metrics, and case progress.\\n\\tReview and approve key case actions including safety plans, placements, and court documentation.\\n\\tPromote accountability, professionalism, and teamwork within the unit.\\n\\tProvide guidance and oversight to the case management team to ensure high-quality service delivery.\\n\\tConduct weekly one-on-one supervision sessions with each Case Manager.\\n\\tEncourage teamwork, open communication, and a commitment to excellence\\n\\tSupport onboarding, training, and ongoing development for new and existing staff.\\n\\tProvide consistent feedback, mentoring, and coaching to strengthen skills and performance.\\n\\tRecognize and reinforce positive performance and address issues promptly and professionally.\\n\\tConduct timely Supervisor Consults and thorough Supervisor Reviews on cases, providing detailed feedback and ensuring that documentation reflects accurate case activity, quality of service, and engagement with families. Ensure these are documented in FSFN.\\n\\tTrack compliance with required case activities, documentation timelines, and quality standards.\\n\\tUse data to identify trends, gaps, and opportunities for improvement.\\n\\tPartner with Quality Assurance and leadership to address findings and support performance improvement plans when needed.\\n\\tEnsure documentation, supervisory reviews, and case activities are timely and accurate in FSFN.\\n\\tEnsure court documentation is accurate, professional and filed within established Children Legal Services time frames.\\n\\tMeet or exceed all contractual, scorecard, and performance metrics.\\n\\tMonitor and manage unit performance across key measures, including:\\n\\tChildren Seen Every 30 Days\\n\\to Supervisor Reviews\\n\\to Medical and Dental Compliance\\n\\to Parent Engagement\\n\\to Case Plan Updates and Safety Plan\\n\\tReview data weekly to identify red and yellow performance areas and collaborate with Case Managers on realistic plans to improve outcomes.\\n\\tFacilitate accountability discussions that focus on learning, growth, and shared responsibility rather than blame.\\n\\tMaintain organized calendars and ensure adequate coverage for staff in the field to balance workload and prevent burnout.\\n\\tCollaborate with internal departments, community partners, and the court system to support effective service delivery.\\n\\tMaintain clear, respectful, and professional communication at all times.\\n\\tFacilitate reunification efforts while maintaining concurrent planning for alternative permanency options.\\n\\tPerform other duties as assigned.\\n\\n\\n \",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"WESTCARE INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=1A7434AA0E7AF1E47FE9A50D1DD3F001\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"5605 NW 82ND Avenue\",\"addressLocality\":\"Doral\",\"addressRegion\":\"FL\",\"postalCode\":33166,\"addressCountry\":\"USA\"}},\"qualifications\":\"Essential Qualifications:\\n \\nCertifications/Licensures:\\n\\n\\tCertification as a Certified Case Manager Supervisor in good standing by the Florida Certification Board is required within 6 months from the date of hire. Preference will be given to those candidates who are currently Certified as a Child Welfare Professional.\\n\\n\\n \\n\\nEducation:\\n\\n\\n\\tMaster’s degree in social work or a related field, with at least one (1) year of managerial experience in human services or child welfare programs; or\\n\\tBachelor’s degree in social work or a related field, with at least three (3) years of experience in human services or child welfare programs, including at least one (1) year in a managerial or supervisory role.\\n\\n\\nExperience and Competencies: \\n\\n\\n\\tBilingual is preferred.\\n\\tPhysical required prior to hire; paid by agency\\n\\tValid Florida driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required;\\n\\tThe ability to determine appropriateness and eligibility for consumers’ admission\\n\\tThe ability to identify and evaluate an individual’s strengths, barriers, problems, and needs for the development of a Case Plan\\n\\tThe ability to write assessments, progress notes, discharge summaries, and other consumer related data as evidenced through the clinical records\\n\\tKnowledge of the inter-relationship among substance use, mental health, and primary care disorders\\n\\tKnowledge and application of developmental theories\\n\\tThe ability to evaluate the impact of substance use and mental health problems on the consumer’s functioning in major life area\\n\\tThe ability to coordinate and integrate multiple services, as well as interface and communicate with internal and external providers\\n\\tThe ability to provide information to individuals and families concerning alcohol or other drug abuse, mental health problems, and the available services and resources\\n\\tThe ability to identify the needs of a consumer that cannot be met by the counselor or agency and to assist the consumer/family to utilize the support systems and community resources available\\n\\tThe ability to identify crises when they surface; mitigate or resolve the immediate problem; and de-escalate the situation, including the ability to develop Safety Plans, as needed\\n\\tThe ability to assess the individual’s growth and development relative to normative development for his/her chronological age, including physical, emotional, cognitive, educational, and social development\\n\\tUnderstanding of the relationship among mental health, substance use, physical health, and medication use on daily functioning\\n\\tUnderstanding and application of federal, state, local and agency confidentiality rules and professional standards of conduct\\n\\tUnderstanding of family dynamics, family roles, and family structure\\n\\tUnderstanding of professional ethics, consumer rights, and professional responsibilities\\n\\tAbility to communicate appropriately and effectively with members of a multidisciplinary team\\n\\tAbility to organize, interpret, and communicate data in a comprehensive and effective manner\\n\\tAbility to handle multiple tasks and effectively prioritize\\n\\tAbility to network with internal and external departments and agencies\\n\\tUnderstanding of issues related to individuals with varied identities  in prevention, intervention and treatment.\\n\\tUnderstands that individuals with distinct community backgrounds, have different perceptions of health\\n\\tDemonstrates respect for individuals with varied identities when conducting assessments, developing Wellness and Recovery Plans, and providing services\\n\\tUnderstands that individuals with distinct community backgrounds define and perceive family and its importance differently\\n\\tDemonstrates ability to work effectively with individuals with distinct community backgrounds\\n\\tAbility to use trauma informed care principles including ensuring consumer safety, preventing/avoiding triggering past adverse experiences, maximizing trustworthiness, enhancing consumer choice, maximizing collaboration, and emphasizing empowerment\\n\\tAbility to identify and describe key signs, symptoms, impact and manifestations of adverse experiences\\n\\tAware of the differences between trauma informed and trauma-specific services\\n\\tUnderstands the bidirectional relationships among substance use and mental disorders \\n\\tUnderstands the differences among various kinds of abuse and adverse experiences, including: physical, emotional, and sexual abuse; domestic violence; experiences of war for both combat veterans and survivors of war; natural disasters; and community violence\\n\\tKnowledge of WestCare Mission, goals and values\\n\\tKnowledge of Incident Reporting\\n\\tKnowledge of HIPAA, Professional Ethics, Consumer Rights and Confidentiality\\n\\tFamiliarity with WestCare services and programs\\n\\tDemonstrates a high degree of dependability.\\n\\t\\n\\t\\tMaintains a good attendance record.\\n\\t\\tObserves working hours\\n\\t\\tShows flexibility and is responsive to requests from supervisor\\n\\t\\tWorks independently with minimal supervision\\n\\t\\tExhibits characteristics of good workmanship, and integrity on the job\\n\\t\\tWork time is always productive\\n\\t\\n\\t\\n\\tDemonstrates ability to establish and maintain effective working relationships with consumers, co-workers, external partners, and  regulatory agencies\\n\\t\\n\\t\\tIs courteous to consumers, staff, and all others.\\n\\t\\tDemonstrates tact at the appropriate time.\\n\\t\\tCooperates with others both within and outside WestCare.\\n\\t\\tWorks well with supervisor; accepts direction and supervision\\n\\t\\tMaintains a positive attitude toward work\\n\\t\\n\\t\\n\\tEnsures and maintains a safe working environment.\\n\\t\\n\\t\\tWork area is clean and orderly.\\n\\t\\tVerbalizes, understands and adheres to agency safety procedures.\\n\\t\\tDemonstrates appropriate use of Unusual Incident Reports, in accordance with the Center’s reporting procedures\\n\\t\\n\\t\\n\\tPresents a positive personal image\\n\\tDresses and maintains a professional demeanor\\n\\tCPR Certification, First Aid Certification and an annual Tuberculosis test. \\n\\tAbility utilize Microsoft Office Software Suite\\n\\tAbility to provide an Affidavit of Good Moral Character\\n\\tClearance in Pre-Employment Drug Testing and Criminal Records Checks, as required\\n\\tSupervise and support a team multiple case managers, ensuring quality case management services are delivered in compliance with Florida Statutes, Administrative Codes, and agency policies.\\n\\tConduct weekly one-on-one supervision with case managers, reviewing cases, providing guidance, and ensuring timely documentation of supervisory consultations in CCWIS.\\n\\tEnsure case managers develop, implement, and monitor case plans aimed at achieving permanency within 12 months.\\n\\tMonitor case manager workloads to ensure manageable caseloads \\n\\n\\n\\n\\tEnsure all case managers adhere to Florida Child Welfare Practice Model requirements and Quality Parenting Initiative (QPI) principles.\\n\\tCollaborate with legal services, placement units, behavioral health providers, and other departments to maintain alignment with best practices and agency goals.\\n\\tWork with the Quality Improvement (QI) Department to address performance issues and implement corrective actions as needed.\\n\\tOversee case documentation to ensure accuracy, completeness, and compliance with mandated timeframes.\\n\\tUse of Stabilify data systems to oversee Case Managers performance and maintain compliance of mandated timeframes.\\n\\tEnsure timely referrals and access to behavioral health, substance abuse, and independent living services for children and families.\\n\\n\\n\\n\\tEnsure all case managers obtain and maintain Child Welfare Case Manager Certification.\\n\\tProvide ongoing training, coaching, and professional development opportunities for case managers.\\n\\tEnsure case managers are proficient in the Florida Child Welfare Practice Model and achieve required certifications within mandated timeframes.\\n\\n\\n \\n\\nWorking Conditions:\\n\\n\\n\\tWork is primarily performed in an office or community settings.\\n\\tSome outdoor activities may be required.\\n\\n\\n \\n\\nEssential Physical and Mental Demands of the Job\\n\\nThe employee must be able to perform the following essential duties and activities with or without accommodation:\\n\\n \\n\\nPhysical Demands: \\n\\n\\n\\tRequires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds.  Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files).  Requires the ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques.\\n\\tRequires talking: Expressing or exchanging ideas by means of the spoken word.  Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly. \\n\\tRequires hearing: Hearing is required to receive and communicate detailed information through oral communication. \\n\\tRequires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee’s essential job functions and to observe client behavior and activities in and out of the facility. \\n\\tThe normal work routine involves no exposure to human blood, body fluids or tissues.  However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to \\n\\n\\nevery employee.\\n\\n \\n\\nMental Demands: \\n\\n\\n\\tRequires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.  \\n\\tRequires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions.  \\n\\tRequires the ability to work under stress and in emotionally charged settings. \\n\\tThe ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.\\n\",\"experienceRequirements\":\"Essential Qualifications:\\n \\nCertifications/Licensures:\\n\\n\\tCertification as a Certified Case Manager Supervisor in good standing by the Florida Certification Board is required within 6 months from the date of hire. Preference will be given to those candidates who are currently Certified as a Child Welfare Professional.\\n\\n\\n \\n\\nEducation:\\n\\n\\n\\tMaster’s degree in social work or a related field, with at least one (1) year of managerial experience in human services or child welfare programs; or\\n\\tBachelor’s degree in social work or a related field, with at least three (3) years of experience in human services or child welfare programs, including at least one (1) year in a managerial or supervisory role.\\n\\n\\nExperience and Competencies: \\n\\n\\n\\tBilingual is preferred.\\n\\tPhysical required prior to hire; paid by agency\\n\\tValid Florida driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required;\\n\\tThe ability to determine appropriateness and eligibility for consumers’ admission\\n\\tThe ability to identify and evaluate an individual’s strengths, barriers, problems, and needs for the development of a Case Plan\\n\\tThe ability to write assessments, progress notes, discharge summaries, and other consumer related data as evidenced through the clinical records\\n\\tKnowledge of the inter-relationship among substance use, mental health, and primary care disorders\\n\\tKnowledge and application of developmental theories\\n\\tThe ability to evaluate the impact of substance use and mental health problems on the consumer’s functioning in major life area\\n\\tThe ability to coordinate and integrate multiple services, as well as interface and communicate with internal and external providers\\n\\tThe ability to provide information to individuals and families concerning alcohol or other drug abuse, mental health problems, and the available services and resources\\n\\tThe ability to identify the needs of a consumer that cannot be met by the counselor or agency and to assist the consumer/family to utilize the support systems and community resources available\\n\\tThe ability to identify crises when they surface; mitigate or resolve the immediate problem; and de-escalate the situation, including the ability to develop Safety Plans, as needed\\n\\tThe ability to assess the individual’s growth and development relative to normative development for his/her chronological age, including physical, emotional, cognitive, educational, and social development\\n\\tUnderstanding of the relationship among mental health, substance use, physical health, and medication use on daily functioning\\n\\tUnderstanding and application of federal, state, local and agency confidentiality rules and professional standards of conduct\\n\\tUnderstanding of family dynamics, family roles, and family structure\\n\\tUnderstanding of professional ethics, consumer rights, and professional responsibilities\\n\\tAbility to communicate appropriately and effectively with members of a multidisciplinary team\\n\\tAbility to organize, interpret, and communicate data in a comprehensive and effective manner\\n\\tAbility to handle multiple tasks and effectively prioritize\\n\\tAbility to network with internal and external departments and agencies\\n\\tUnderstanding of issues related to individuals with varied identities  in prevention, intervention and treatment.\\n\\tUnderstands that individuals with distinct community backgrounds, have different perceptions of health\\n\\tDemonstrates respect for individuals with varied identities when conducting assessments, developing Wellness and Recovery Plans, and providing services\\n\\tUnderstands that individuals with distinct community backgrounds define and perceive family and its importance differently\\n\\tDemonstrates ability to work effectively with individuals with distinct community backgrounds\\n\\tAbility to use trauma informed care principles including ensuring consumer safety, preventing/avoiding triggering past adverse experiences, maximizing trustworthiness, enhancing consumer choice, maximizing collaboration, and emphasizing empowerment\\n\\tAbility to identify and describe key signs, symptoms, impact and manifestations of adverse experiences\\n\\tAware of the differences between trauma informed and trauma-specific services\\n\\tUnderstands the bidirectional relationships among substance use and mental disorders \\n\\tUnderstands the differences among various kinds of abuse and adverse experiences, including: physical, emotional, and sexual abuse; domestic violence; experiences of war for both combat veterans and survivors of war; natural disasters; and community violence\\n\\tKnowledge of WestCare Mission, goals and values\\n\\tKnowledge of Incident Reporting\\n\\tKnowledge of HIPAA, Professional Ethics, Consumer Rights and Confidentiality\\n\\tFamiliarity with WestCare services and programs\\n\\tDemonstrates a high degree of dependability.\\n\\t\\n\\t\\tMaintains a good attendance record.\\n\\t\\tObserves working hours\\n\\t\\tShows flexibility and is responsive to requests from supervisor\\n\\t\\tWorks independently with minimal supervision\\n\\t\\tExhibits characteristics of good workmanship, and integrity on the job\\n\\t\\tWork time is always productive\\n\\t\\n\\t\\n\\tDemonstrates ability to establish and maintain effective working relationships with consumers, co-workers, external partners, and  regulatory agencies\\n\\t\\n\\t\\tIs courteous to consumers, staff, and all others.\\n\\t\\tDemonstrates tact at the appropriate time.\\n\\t\\tCooperates with others both within and outside WestCare.\\n\\t\\tWorks well with supervisor; accepts direction and supervision\\n\\t\\tMaintains a positive attitude toward work\\n\\t\\n\\t\\n\\tEnsures and maintains a safe working environment.\\n\\t\\n\\t\\tWork area is clean and orderly.\\n\\t\\tVerbalizes, understands and adheres to agency safety procedures.\\n\\t\\tDemonstrates appropriate use of Unusual Incident Reports, in accordance with the Center’s reporting procedures\\n\\t\\n\\t\\n\\tPresents a positive personal image\\n\\tDresses and maintains a professional demeanor\\n\\tCPR Certification, First Aid Certification and an annual Tuberculosis test. \\n\\tAbility utilize Microsoft Office Software Suite\\n\\tAbility to provide an Affidavit of Good Moral Character\\n\\tClearance in Pre-Employment Drug Testing and Criminal Records Checks, as required\\n\\tSupervise and support a team multiple case managers, ensuring quality case management services are delivered in compliance with Florida Statutes, Administrative Codes, and agency policies.\\n\\tConduct weekly one-on-one supervision with case managers, reviewing cases, providing guidance, and ensuring timely documentation of supervisory consultations in CCWIS.\\n\\tEnsure case managers develop, implement, and monitor case plans aimed at achieving permanency within 12 months.\\n\\tMonitor case manager workloads to ensure manageable caseloads \\n\\n\\n\\n\\tEnsure all case managers adhere to Florida Child Welfare Practice Model requirements and Quality Parenting Initiative (QPI) principles.\\n\\tCollaborate with legal services, placement units, behavioral health providers, and other departments to maintain alignment with best practices and agency goals.\\n\\tWork with the Quality Improvement (QI) Department to address performance issues and implement corrective actions as needed.\\n\\tOversee case documentation to ensure accuracy, completeness, and compliance with mandated timeframes.\\n\\tUse of Stabilify data systems to oversee Case Managers performance and maintain compliance of mandated timeframes.\\n\\tEnsure timely referrals and access to behavioral health, substance abuse, and independent living services for children and families.\\n\\n\\n\\n\\tEnsure all case managers obtain and maintain Child Welfare Case Manager Certification.\\n\\tProvide ongoing training, coaching, and professional development opportunities for case managers.\\n\\tEnsure case managers are proficient in the Florida Child Welfare Practice Model and achieve required certifications within mandated timeframes.\\n\\n\\n \\n\\nWorking Conditions:\\n\\n\\n\\tWork is primarily performed in an office or community settings.\\n\\tSome outdoor activities may be required.\\n\\n\\n \\n\\nEssential Physical and Mental Demands of the Job\\n\\nThe employee must be able to perform the following essential duties and activities with or without accommodation:\\n\\n \\n\\nPhysical Demands: \\n\\n\\n\\tRequires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds.  Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files).  Requires the ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques.\\n\\tRequires talking: Expressing or exchanging ideas by means of the spoken word.  Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly. \\n\\tRequires hearing: Hearing is required to receive and communicate detailed information through oral communication. \\n\\tRequires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee’s essential job functions and to observe client behavior and activities in and out of the facility. \\n\\tThe normal work routine involves no exposure to human blood, body fluids or tissues.  However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to \\n\\n\\nevery employee.\\n\\n \\n\\nMental Demands: \\n\\n\\n\\tRequires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.  \\n\\tRequires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions.  \\n\\tRequires the ability to work under stress and in emotionally charged settings. \\n\\tThe ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.\\n\",\"validThrough\":\"-0001-11-30\",\"educationRequirements\":\"4 Year Degree\"}",
    "applyAvailable": true,
    "educationLevel": "4 Year Degree",
    "qualifications": "<p style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Essential Qualifications:</span></span></strong></span></span></p>\n<p style=\"text-align:justify;\"> </p>\n<p style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><strong><em><u><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Certifications/Licensures:</span></span></u></em></strong></span></span></p>\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Certification as a Certified Case Manager Supervisor in good standing by the Florida Certification Board is required within 6 months from the date of hire. Preference will be given to those candidates who are currently Certified as a Child Welfare Professional.</span></span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"> </p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><strong><em><u><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Education:</span></span></u></em></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:10pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Master’s degree in social work or a related field, with at least one (1) year of managerial experience in human services or child welfare programs; or</span></span></span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Bachelor’s degree in social work or a related field, with at least three (3) years of experience in human services or child welfare programs, including at least one (1) year in a managerial or supervisory role.</span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><strong><em><u><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Experience and Competencies: </span></span></u></em></strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Bilingual is preferred.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Physical required prior to hire; paid by agency</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Valid Florida driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required;</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">The ability to determine appropriateness and eligibility for consumers’ admission</span></span></span></span></li>\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">The ability to identify and evaluate an individual’s strengths, barriers, problems, and needs for the development of a Case Plan</span></span></span></span></li>\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">The ability to write assessments, progress notes, discharge summaries, and other consumer related data as evidenced through the clinical records</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Knowledge of the inter-relationship among substance use, mental health, and primary care disorders</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Knowledge and application of developmental theories</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">The ability to evaluate the impact of substance use and mental health problems on the consumer’s functioning in major life area</span></span></span></span></li>\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">The ability to coordinate and integrate multiple services, as well as interface and communicate with internal and external providers</span></span></span></span></li>\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">The ability to provide information to individuals and families concerning alcohol or other drug abuse, mental health problems, and the available services and resources</span></span></span></span></li>\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">The ability to identify the needs of a consumer that cannot be met by the counselor or agency and to assist the consumer/family to utilize the support systems and community resources available</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">The ability to identify crises when they surface; mitigate or resolve the immediate problem; and de-escalate the situation, including the ability to develop Safety Plans, as needed</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">The ability to assess the individual’s growth and development relative to normative development for his/her chronological age, including physical, emotional, cognitive, educational, and social development</span></span></span></span></li>\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Understanding of the relationship among mental health, substance use, physical health, and medication use on daily functioning</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Understanding and application of federal, state, local and agency confidentiality rules and professional standards of conduct</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Understanding of family dynamics, family roles, and family structure</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Understanding of professional ethics, consumer rights, and professional responsibilities</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to communicate appropriately and effectively with members of a multidisciplinary team</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to organize, interpret, and communicate data in a comprehensive and effective manner</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to handle multiple tasks and effectively prioritize</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to network with internal and external departments and agencies</span></span></span></span></li>\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Understanding of issues related to individuals with varied identities  in prevention, intervention and treatment.</span></span></span></span></li>\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Understands that individuals with distinct community backgrounds, have different perceptions of health</span></span></span></span></li>\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Demonstrates respect for individuals with varied identities when conducting assessments, developing Wellness and Recovery Plans, and providing services</span></span></span></span></li>\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Understands that individuals with distinct community backgrounds define and perceive family and its importance differently</span></span></span></span></li>\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Demonstrates ability to work effectively with individuals with distinct community backgrounds</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to use trauma informed care principles including ensuring consumer safety, preventing/avoiding triggering past adverse experiences, maximizing trustworthiness, enhancing consumer choice, maximizing collaboration, and emphasizing empowerment</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to identify and describe key signs, symptoms, impact and manifestations of adverse experiences</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Aware of the differences between trauma informed and trauma-specific services</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Understands the bidirectional relationships among substance use and mental disorders </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Understands the differences among various kinds of abuse and adverse experiences, including: physical, emotional, and sexual abuse; domestic violence; experiences of war for both combat veterans and survivors of war; natural disasters; and community violence</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Knowledge of WestCare Mission, goals and values</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Knowledge of Incident Reporting</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Knowledge of HIPAA, Professional Ethics, Consumer Rights and Confidentiality</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Familiarity with WestCare services and programs</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Demonstrates a high degree of dependability.</span></span></span></span>\n\t<ul style=\"list-style-type:circle;\">\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Maintains a good attendance record.</span></span></span></span></li>\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Observes working hours</span></span></span></span></li>\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Shows flexibility and is responsive to requests from supervisor</span></span></span></span></li>\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Works independently with minimal supervision</span></span></span></span></li>\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Exhibits characteristics of good workmanship, and integrity on the job</span></span></span></span></li>\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Work time is always productive</span></span></span></span></li>\n\t</ul>\n\t</li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Demonstrates ability to establish and maintain effective working relationships with consumers, co-workers, external partners, and  regulatory agencies</span></span></span></span>\n\t<ul style=\"list-style-type:circle;\">\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Is courteous to consumers, staff, and all others.</span></span></span></span></li>\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Demonstrates tact at the appropriate time.</span></span></span></span></li>\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Cooperates with others both within and outside WestCare.</span></span></span></span></li>\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Works well with supervisor; accepts direction and supervision</span></span></span></span></li>\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Maintains a positive attitude toward work</span></span></span></span></li>\n\t</ul>\n\t</li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ensures and maintains a safe working environment.</span></span></span></span>\n\t<ul style=\"list-style-type:circle;\">\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Work area is clean and orderly.</span></span></span></span></li>\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Verbalizes, understands and adheres to agency safety procedures.</span></span></span></span></li>\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Demonstrates appropriate use of Unusual Incident Reports, in accordance with the Center’s reporting procedures</span></span></span></span></li>\n\t</ul>\n\t</li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Presents a positive personal image</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Dresses and maintains a professional demeanor</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">CPR Certification, First Aid Certification and an annual Tuberculosis test. </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability utilize Microsoft Office Software Suite</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to provide an Affidavit of Good Moral Character</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Clearance in Pre-Employment Drug Testing and Criminal Records Checks, as required</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Supervise and support a team multiple case managers, ensuring quality case management services are delivered in compliance with Florida Statutes, Administrative Codes, and agency policies.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Conduct weekly one-on-one supervision with case managers, reviewing cases, providing guidance, and ensuring timely documentation of supervisory consultations in CCWIS.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure case managers develop, implement, and monitor case plans aimed at achieving permanency within 12 months.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Monitor case manager workloads to ensure manageable caseloads </span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure all case managers adhere to Florida Child Welfare Practice Model requirements and Quality Parenting Initiative (QPI) principles.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Collaborate with legal services, placement units, behavioral health providers, and other departments to maintain alignment with best practices and agency goals.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Work with the Quality Improvement (QI) Department to address performance issues and implement corrective actions as needed.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Oversee case documentation to ensure accuracy, completeness, and compliance with mandated timeframes.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Use of Stabilify data systems to oversee Case Managers performance and maintain compliance of mandated timeframes.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure timely referrals and access to behavioral health, substance abuse, and independent living services for children and families.</span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure all case managers obtain and maintain Child Welfare Case Manager Certification.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Provide ongoing training, coaching, and professional development opportunities for case managers.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure case managers are proficient in the Florida Child Welfare Practice Model and achieve required certifications within mandated timeframes.</span></span></span></span></li>\n</ul>\n\n<p style=\"margin-left:48px;text-align:justify;\"> </p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Working Conditions:</span></span></strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Work is primarily performed in an office or community settings.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Some outdoor activities may be required.</span></span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"> </p>\n\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Essential Physical and Mental Demands of the Job</span></span></strong></span></span></p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">The employee must be able to perform the following essential duties and activities with or without accommodation:</span></span></span></span></p>\n\n<p style=\"text-align:justify;\"> </p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Physical Demands: </span></span></strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds.  Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files).  Requires the ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Requires talking: Expressing or exchanging ideas by means of the spoken word.  Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly. </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Requires hearing: Hearing is required to receive and communicate detailed information through oral communication. </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee’s essential job functions and to observe client behavior and activities in and out of the facility. </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">The normal work routine involves no exposure to human blood, body fluids or tissues.  However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to </span></span></span></span></li>\n</ul>\n\n<p style=\"margin-left:48px;text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">every employee.</span></span></span></span></p>\n\n<p style=\"text-align:justify;\"> </p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Mental Demands: </span></span></strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.  </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions.  </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Requires the ability to work under stress and in emotionally charged settings. </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.</span></span></span></span></li>\n</ul>",
    "descriptionTitle": "Description",
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    "legalRevisionDate": {
      "date": "2018-06-25T12:46:35.000Z",
      "timezone": "America/Chicago",
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    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
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  },
  "preview": {
    "jobId": 483475,
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    "jobTitle": "Case Manager Supervisor (50730)",
    "postedOn": "",
    "locations": "Doral 5605 NW 82ND Avenue - Doral, FL 33166",
    "remoteType": "",
    "description": "Position Summary:\nThe Case Manager Supervisor provides leadership and oversight to a team of Case Managers responsible for ensuring the safety, well-b...",
    "positionType": "Full Time"
  },
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