Customer Service Coordinator

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  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Round Rock TX WFH, Round Rock, TX, United States",
    "city": "Round Rock",
    "region": "TX",
    "country": "United States",
    "is_remote": true,
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    "language": "en",
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      "city": "Round Rock",
      "region": "TX",
      "country": "United States",
      "is_remote": true,
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    "countries": [
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  "remote_policy": "remote",
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  "Id": "51789863-4c26-4e52-9ed1-5a91364811dc",
  "Title": "Customer Service Coordinator",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
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      "Address": {
        "City": "Round Rock",
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        "State": {
          "Code": "TX",
          "Name": "Texas"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "78664"
      },
      "Coordinates": {
        "Latitude": 30.4983619,
        "Longitude": -97.6539451
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      "LocalizedDescription": "Round Rock TX WFH"
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  ],
  "MatchScore": 1,
  "PostedDate": "2026-06-08T20:54:20.278Z",
  "JobCategoryName": "Customer Service",
  "JobLocationType": 1,
  "OpportunityType": 0,
  "BriefDescription": "As a Customer Service Coordinator, you’ll be the first point of contact for Whirlpool customers and installers — managing inquiries, resolving issues, and ensuring escalations are addressed within strict service-level agreements (SLAs). This role requires deep logistics customer service experience, as you’ll handle scheduling, rescheduling, order updates, installer escalations, and follow-up calls while maintaining strong communication across customers, Whirlpool, and CRST’s internal teams. From performance tracking to problem resolution, you’ll help deliver on CRST’s promise of safe, reliable, and responsive service.",
  "MatchedLocations": [],
  "RequisitionNumber": "CUSTO002839"
}