Rental Representative - Greensboro, NC

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    "requisitionDescription": "\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.49.19/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.49.19/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n    <div class=\"fr-view\">\n      <div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.32.32/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.32.32/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.23.16/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.23.16/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.18.17/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.18.17/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.6.28/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.6.28/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.6.28/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.6.28/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.2.8/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.2.8/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><p id=\"isPasted\">Overview:</p><p>This position serves as an outside Rental Representative for Hills Machinery Company. This position handles transactions for customers over the phone and in person. The Rental representative plays a critical role in ensuring customer satisfaction and maximizing machine utilization within the designated trade area.</p><p>&nbsp;</p><p>Responsibilities:</p><ul type=\"disc\"><li>Supports and builds strong relationships with co-workers to include Outside Sales Team and Product Support Staff.</li><li>Builds strong relationships with customers focusing on long term mutual growth and being a dependable partner.</li><li>Rent equipment or arrange for provision of service to customer.</li><li>Perform daily, weekly, and monthly checks.</li><li>Prepare rental forms and contracts; obtain customer signature and other information as required.</li><li>Maintain daily and monthly contract file.</li><li>Compute charges based on rental or service rate.</li><li>Explain rental fees and provide information about rented items, such as basic operation or description.</li><li>Collect deposit or payment or record credit charges by maintaining customer charge file daily and balancing daily sales receipts.</li><li>Answer telephone and receive orders by phone; maintain required phone logs.</li><li>Recommend items to customers that meet their needs. Discuss customer needs, suggesting and recommending the most suitable and safe equipment for the application.</li><li>Promote add-on rental equipment for appropriate application.<br>&nbsp; Act as a resource of information to customers concerning related equipment and services available in the local market area.</li><li>Ask questions about delivery conditions such as dock heights, narrow streets, etc.; notify customers immediately if there are any delivery delays.</li><li>Achieve rental operational goals including&nbsp;Hills Machinery Company, invoice accuracy, assigned training Benchmarks &ndash;&nbsp;Hills Machinery Company&nbsp;Goals, Invoice accuracy, complete assigned training.</li><li>Reserve items for requested time and maintain rental reservation list.</li><li>Update/call overdue list daily and alert supervisor of overdue contracts.</li><li>Resolve customer problems and invoicing problems.</li><li>Keep current on knowledge of competitive pricing and trends.</li><li>Adhere to all company policies, procedures, rules, and regulations in written or verbal form.</li><li>Comply with government safety requirements and other regulations, as well as store security and report safety violations to supervisor.</li></ul><p>&nbsp;</p><p>&nbsp;</p><p>Qualifications:</p><ul type=\"disc\"><li>High school diploma required; college degree preferred.</li><li>5 years of previous rental experience preferred. Demonstrated knowledge coupled with relevant work experience will be considered.</li><li>Positive, solutions-oriented mindset coupled with strong time management and organizational skills.</li><li>Excellent verbal/written and interpersonal communication skills.</li><li>Ability to work with all levels of employees, management, and customers in a positive, professional and effective way.</li><li>Knowledge of equipment, basic mechanics, and the local market preferred.</li><li>Proficiency with Microsoft Office. Ability to use in-house computer systems &ndash; with training.</li><li>Must understand and be able to effectively communicate equipment applications and key performance specifications.</li><li>Strong creativity and problem-solving skills.</li><li>Strong understanding of usage and application of all rental equipment and services offered.</li><li>Must recognize the difference between similar products and the advantages/disadvantages of applications.</li><li>Must have working knowledge of construction phases to properly advise on applications.</li><li>Must possess sales and customer relation skills. Strong oral and written communication skills are essential to the success of this position.</li><li>High energy, excellent self-motivation, and work ethic.</li><li>Possess an unwavering commitment to service excellence.</li></ul><p><strong>Working Conditions</strong></p><ul type=\"disc\"><li>The physical environment requires the employee to work primarily outside sales in heat/cold, wet/humid, and dry/arid conditions.</li><li>Position requires employee to be physically present on job site.</li><li>Required to use personal protective equipment to prevent exposure to injury and/or hazardous materials.</li><li>Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting.</li><li>Seeing, reading, and writing to complete job responsibilities.</li><li>Use of computer and other forms of technology to complete job responsibilities.</li></ul><p>&nbsp;</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n    </div>\n  \n",
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