NY Field Director of Operations

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    "description": "<p style=\"margin-right:-12px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">We are a leading Franchisee of GoTo Foods – the Franchisor for Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. We have locations across the United States and are looking to add to our amazing team!</span></span></span></span></p>\n\n<p style=\"margin-right:-12px;text-align:justify;\"> </p>\n\n<p style=\"margin-right:-12px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#44546a;\"><strong>Position Summary:</strong></span></span></span></p>\n\n<p style=\"margin-right:-12px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">The District Manager oversees several restaurants in a specific area, making sure they meet sales goals and follow operational standards and laws. They aim to improve sales, manage costs, and maintain high-quality service and safety. The District Manager also supports and develops the management team.</span></span></span></span></p>\n\n<p style=\"margin-right:-12px;\"> </p>\n\n<p style=\"margin-right:-12px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#44546a;\"><strong>Essential Duties and Responsibilities:</strong></span></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Leads, coaches, develops, trains, manages, and mentors Store Managers in all aspects of the position, ensuring they meet performance standards (Target Budgets, Survey Scores, etc.) and adhere to operational goals and company standards. Accountability for the management team is a key focus.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Visits restaurants, both announced and unannounced, to evaluate and ensure operational compliance. This includes assessing facilities, staff appearance, food quality and safety, inventory management, staff training, safety protocols for employees and guests, labor scheduling, and employee relations.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Oversees and assesses restaurant operations to ensure they meet Company standards and performance targets. This includes ensuring compliance with the Operations Manual, federal/state/local regulations, and Company policies and procedures.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Analyzes monthly sales, profit, and budgetary reports, offering timely feedback and direction to restaurant management. Collaborate with Store Managers to develop plans for cost reduction, increased sales, and maximizing profits compared to the previous year, aligning with budget standards.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Exercises discretion in addressing the changing demands of the business.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Resolves guest and employee complaints and conflicts promptly. Address employee relations issues that couldn't be resolved at lower levels, investigate and resolve security and cash violations, and represent the company at state and federal agencies when necessary.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Oversees the development and succession planning for management. Prepare high-potential General Managers for advancement through one-on-one training, role modeling, developmental assignments, and guided self-study. Facilitates the development of Assistant Managers and Shift Leaders and supports hourly employees through coaching and training.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Promotes communication within the geographic area, sharing company news, events, and best practices. Maintains open channels for employee suggestions, conducts regular meetings, and interacts professionally as a collaborative team leader. Initiates cost-effective suggestions for operational improvement and provides data to contribute to the development of chain-wide policies.</span></span></span></span></li>\n</ul>\n\n<p style=\"margin-right:-12px;text-align:justify;\"> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#44546a;\"><strong>Supervisory Responsibilities:</strong></span></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Typically manages 6 or more direct restaurants. </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Full authority to hire, develop, appraise, motivate, promote, reward, discipline, transfer, and approve time and attendance of restaurant team members.</span></span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#44546a;\"><strong>Additional Duties:</strong></span></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ensures full implementation of new products, programs, and applicable training.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Oversees new unit openings and restaurant remodeling in geographic areas.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Participates in the preparation of the annual operating budget.</span></span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#44546a;\"><strong>Qualifications:</strong></span></span></span></p>\n\n<p style=\"margin-right:-12px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">To perform this job successfully, an individual must be able to </span></span></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Satisfactorily perform the essential functions of the job. </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">The requirements listed below are representative of the education and/or experience required.</span></span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#44546a;\"><strong>Physical Demands:</strong></span></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">The physical demands described here are representative of those an employee encounters while performing the essential functions of this job.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">The District Manager position regularly listens, talks, uses close vision to view objects, uses hands repetitively to reach/handle/feel/grasp objects, and travels by car and/or plane.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">The position occasionally stands, sits, walks, uses distant vision to view objects, and lifts/pushes up to 10 lbs.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">The District Manager position seldom climbs/balances, stoops/kneels/crouches/crawls, tastes/smells, and lifts/pulls up to 50 lbs.</span></span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#44546a;\"><strong>Work Environment:</strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</span></span></span></span></li>\n</ul>\n\n<p style=\"margin-left:24px;margin-right:-12px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">The duties, responsibilities, and requirements presented in this job description are intended to be representative in nature and should not be construed as an exhaustive list.</span></span></span></span></p>",
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