TPO Partner Advocate

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    "raw": "Description\n The Partner Advocate role is responsible for bridging the gap between operations and sales, maintaining relationships with external partners, as well as the overall oversight of the life of the loan. The partner advocate fields requests and questions from external partners and ensures they get the answers required returned from the various departments in TPO.\n At UHM, we understand diversity comes in many different forms. It’s our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value  diversity , educate on  equity , and create  inclusive partner opportunities  to ensure that you know #U Belong AtUHM!\n ESSENTIAL DUTIES AND RESPONSIBILITIES     Other duties may be assigned.\n Guide and maintain daily pipeline to status and ensure movement of files.\n Maintain timely and accurate information in regard to TPO web presence.\n Direct Assistance (phone/video) with questions/ system issues\n Meet crucial deadlines requested.\n Field and develop relationships with external partners to ensure customer experience.\n Review each milestone and daily service levels proceeding forward with all activity.\n Assist and train with learning opportunity on loan-level issues to familiarize system navigation.\n Evaluate customer needs to satisfy and tailor external partner’s requests properly.\n Regularly meet with Account executive to strategize and develop a game plan of weekly goals.\n Qualifications\n EDUCATION AND/",
    "city": "Description The Partner Advocate role is responsible for bridging the gap between operations and sales",
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    "country": "Canada",
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      "raw": "Description\n The Partner Advocate role is responsible for bridging the gap between operations and sales, maintaining relationships with external partners, as well as the overall oversight of the life of the loan. The partner advocate fields requests and questions from external partners and ensures they get the answers required returned from the various departments in TPO.\n At UHM, we understand diversity comes in many different forms. It’s our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value  diversity , educate on  equity , and create  inclusive partner opportunities  to ensure that you know #U Belong AtUHM!\n ESSENTIAL DUTIES AND RESPONSIBILITIES     Other duties may be assigned.\n Guide and maintain daily pipeline to status and ensure movement of files.\n Maintain timely and accurate information in regard to TPO web presence.\n Direct Assistance (phone/video) with questions/ system issues\n Meet crucial deadlines requested.\n Field and develop relationships with external partners to ensure customer experience.\n Review each milestone and daily service levels proceeding forward with all activity.\n Assist and train with learning opportunity on loan-level issues to familiarize system navigation.\n Evaluate customer needs to satisfy and tailor external partner’s requests properly.\n Regularly meet with Account executive to strategize and develop a game plan of weekly goals.\n Qualifications\n EDUCATION AND/",
      "city": "Description The Partner Advocate role is responsible for bridging the gap between operations and sales",
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    "description": "<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">The Partner Advocate role is responsible for bridging the gap between operations and sales, maintaining relationships with external partners, as well as the overall oversight of the life of the loan. The partner advocate fields requests and questions from external partners and ensures they get the answers required returned from the various departments in TPO.</span></span></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">At UHM, we understand diversity comes in many different forms. It’s our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value <span style=\"background-color:#FFFFFF;\"><strong><span style=\"color:#252423;\">diversity</span></strong></span>, educate on <span style=\"background-color:#FFFFFF;\"><strong><span style=\"color:#252423;\">equity</span></strong></span>, and create <span style=\"background-color:#FFFFFF;\"><strong><span style=\"color:#252423;\">inclusive partner opportunities</span></strong></span> to ensure that you know #U<span style=\"background-color:#FFFFFF;\"><strong><span style=\"color:#252423;\">Belong</span></strong></span>AtUHM!</span></span></p>\r\n\r\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"background-color:#FFFFFF;\"><strong><u><span style=\"color:#000000;\">ESSENTIAL DUTIES AND RESPONSIBILITIES</span></u>    </strong><span style=\"color:#000000;\">Other duties may be assigned.</span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">Guide and maintain daily pipeline to status and ensure movement of files.</span></span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">Maintain timely and accurate information in regard to TPO web presence.</span></span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">Direct Assistance (phone/video) with questions/ system issues</span></span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">Meet crucial deadlines requested.</span></span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">Field and develop relationships with external partners to ensure customer experience.</span></span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">Review each milestone and daily service levels proceeding forward with all activity.</span></span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">Assist and train with learning opportunity on loan-level issues to familiarize system navigation.</span></span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">Evaluate customer needs to satisfy and tailor external partner’s requests properly.</span></span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">Regularly meet with Account executive to strategize and develop a game plan of weekly goals.</span></span></span></span></li>\r\n</ul>",
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