Patient Encounter Specialist

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  "last_changed_at": "2026-05-30T06:07:54.007Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Ravenswood, West Virginia, 26164, United States",
    "city": "Ravenswood",
    "region": null,
    "country": "United States",
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    "confidence": 0.95
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  "inferred_at": "2026-06-06T10:30:54.193Z",
  "launch_scope": {
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    "location": {
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      "country": "United States",
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    "countries": [
      "United States"
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    "id": "1164",
    "isRemote": null,
    "location": {
      "city": "Ravenswood",
      "state": "West Virginia"
    },
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      "state": null,
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    "locationType": "0",
    "jobOpeningName": "Patient Encounter Specialist ",
    "departmentLabel": "Administrative",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Ravenswood",
      "state": "West Virginia",
      "postalCode": "26164",
      "addressCountry": "United States"
    },
    "datePosted": "2026-05-20",
    "atsLocation": {
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      "countryId": null
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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\"><span style=\"font-weight: bold\">JOB DESCRIPTION:</span> The job of the Patient Encounter Specialist is to greet patients and welcome them into the office, schedule appointments by phone and schedule follow up appointments in a face to face setting.  </span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\"><span style=\"font-weight: bold\">PRINCIPAL DUTIES AND RESPONSIBILITIES:</span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\">Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\">Duties and responsibilities of the office assistant are:</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\">• Register new patients. </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\">• Collect co-payments or balances on out-standing accounts. </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\">• Input insurance information</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\">• Scan a photo id and insurance card(s). </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\">• Check patients in and notify the nurse/provider that the patient is here and ready to be taken back. </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\">• Check patients out.  </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\">• Answer all phone calls that come into your line. </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\">• Make follow up appointments per the provider’s instructions. </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\">• Help the provider in any way he/she might ask of you.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\">• Be ready to type letters or send faxes for the provider or nurse if asked. </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\">• If in an office that uses paper charts, you will be required to help file charts and pull them for the next day. </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\">• Take messages for other staff members and provider if the patient or person does not want to leave a voice message and make sure they are delivered to the correct person. </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\">• Send the task to the correct person that it should be sent to.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\">• Call the next day’s patients before you leave if you are in an office that doesn’t have an automated calling system to remind patients of their appointments. </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\">• If you have to file charts, make sure the provider has finished all charting before you file the chart away.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\"><span style=\"font-weight: bold\">QUALIFICATIONS:</span></span></p>\n<ul>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Must have at least a High School Diploma or G.E.D.</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Working knowledge of how a medical office runs.</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">At least one year of experience working in the medical field would be preferred but not required.  </span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">CPR Certified preferred.</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">2+ years experience in a dental setting</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px; font-weight: bold\">Our Mission</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\">Centered in compassion and excellence, we serve to save lives while nurturing stronger and healthier communities for our persons served , employees, and families.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\"><span style=\"font-weight: bold\">CORE VALUES:</span> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\">Moral, Ethical and Behavioral Guidelines</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\"><span style=\"font-weight: bold\">Family:</span> OVP Health Care is proud to be a family-owned company. We hold ourselves to the highest standards: the family values that are passed from generation to generation. However, at OVP Health Care we also believe that our coworkers, our persons served  and our community are family. That means we will always treat you like family, no matter what health struggle you're facing. </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\"><span style=\"font-weight: bold\">Quality:</span> In an ever-changing health care industry, our commitment to consistent, high-quality care has been the same since day one. Our highly trained physicians and nurses are constantly striving to provide the latest, most advanced care and treatment to persons served . Our medication-assisted treatment program is fully accredited by CARF (Commission on Accreditation of Rehabilitation Facilities). In everything we do, our goal is to provide persons served  and their loved ones with the highest level of care possible.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\"><span style=\"font-weight: bold\">Community:</span> At OVP Health Care, we believe in giving back. And our commitment to improving the communities we serve doesn't stop at providing high-quality medical care. After work and on weekends, OVP Health Care employees can be found volunteering in the community, and we are proud to support a number of nonprofit groups in the areas we serve. </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\"><span style=\"font-weight: bold\">Integrity:</span> Ethical, responsible health care is a nonnegotiable at OVP Health Care. We treat our coworkers, our persons served  and our communities with honesty, truest and respect and hold ourselves to the highest standards of ethics and professionalism. Earning a patient's trust and loyalty is our greatest reward. </span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\"><span style=\"font-weight: bold\">EEO Statement</span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\">OVP Health Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.  In addition to federal law requirements, OVP Health Care complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers ,leaves of absence, compensation and training.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px\">OVP Health Care expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.  Improper inference with the ability of OVP Health Care employees to perform their job duties may result in discipline up to and including discharge.</span></p>",
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    "jobOpeningName": "Patient Encounter Specialist ",
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    "minimumExperience": "Mid-level",
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    "employmentStatusLabel": "Full-Time"
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