SAS Volunteer

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    "location": "Ruskin - Ruskin, FL 33570",
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    "description": "<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">CRISIS CENTER OF TAMPA BAY</span></strong></span></span></p>\n\n<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">POSITION DESCRIPTION &ndash; Sexual Assault Victim Advocate Volunteer</span></strong></span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#ff0000\">Position Details</span></span></strong></span></span></p>\n\n<p style=\"margin-right:-19px\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><em><span style=\"font-family:Arial,sans-serif\">Job Status:</span></em><span style=\"font-family:Arial,sans-serif\"> Volunteer, Unpaid</span></span></span></p>\n\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><em><span style=\"font-family:Arial,sans-serif\">Reports to<strong>:</strong></span></em><strong>&nbsp; </strong><span style=\"font-family:Arial,sans-serif\">Lead Advocate</span></span></span></p>\n\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><em><span style=\"font-family:Arial,sans-serif\">Department:</span></em><span style=\"font-family:Arial,sans-serif\"> Sexual Assault Services </span></span></span></p>\n\n<p>&nbsp;</p>\n\n<p style=\"text-align:justify\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#ff0000\">Position Summary</span></span></strong></span></span></p>\n\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Arial,sans-serif\">The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems. </span></span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Arial,sans-serif\">The Sexual Assault Victim Advocate Volunteer provides crisis intervention, emotional support, and advocates for survivors of sexual assault. Victim Advocate Volunteer will </span><span style=\"font-family:Arial,sans-serif\">provide crisis intervention, emotional support, resources and community referrals. </span><span style=\"font-family:Arial,sans-serif\">Victim Advocate Volunteer reports to the Lead Advocate and in his/her absence the Manager of Advocacy. </span></span></span></p>\n\n<p>&nbsp;</p>\n\n<p style=\"text-align:justify\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#ff0000\">Strategic/Transformational</span></span></strong><span style=\"font-family:Arial,sans-serif\"> <strong><span style=\"color:#ff0000\">Duties and Responsibilities</span></strong></span></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Provide exceptional customer service as an advocate to clients who experienced trauma from sexual assault or abuse in a safe, courteous and professional manner.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Participate in the performance quality improvement (PQI) process and uses data to improve client services and outcomes. </span></span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p style=\"text-align:justify\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#ff0000\">Transactional/Administrative</span></span></strong><span style=\"font-family:Arial,sans-serif\"> <strong><span style=\"color:#ff0000\">Duties and Responsibilities</span></strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">Provide comprehensive victim services to all clients requesting advocacy.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">Respond to sexual assault exams 24/7, when scheduled, within 1 hours&rsquo; notice. </span></span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">Commit to volunteering for four on-call shifts a month</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">Empower clients with developing a safety plan and provide information and referral as needed for resources</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">Coordinate services for survivors with law enforcement, medical staff, and other systems</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">Provide community outreach to increase awareness and access to services with an emphasis on minority and underserved populations. </span></span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">Attend volunteer meetings on a quarterly basis and one on one supervision as needed with the Lead Advocate</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">Have knowledge of State of Florida Laws and Statutes and policies affecting victims&rsquo; rights. </span></span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">Maintain updated information for Hillsborough County resources. </span></span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">Have knowledge of and comply with the policies and procedures of the Crisis Center and all partnering agencies. </span></span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">Complete all training required by the Crisis Center of Tampa Bay and The Florida Council Against Sexual Violence within the designated time period.</span></span></span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#ff0000\">Required Competencies </span></span></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Cooperation/Teamwork </span></strong><span style=\"font-family:Arial,sans-serif\">- Works toward win/win solutions. Deals with conflict collaboratively. Discusses root causes underlying the problem. Develops effective working relationships.</span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Engaging Communication </span></strong><span style=\"font-family:Arial,sans-serif\">- Relates to people in an open, honest, sincere manner. Treats people with respect. Is friendly and approachable. Listens attentively to others. Communicates ideas clearly. Communicates appropriately with leadership and coworkers.</span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Customer Service (Internal &amp; External) </span></strong><span style=\"font-family:Arial,sans-serif\">- Recognizes and attends to important details with accuracy and efficiency. Treats customers courteously. Responds to customer requests in a timely manner. Elicits feedback from customers to monitor their satisfaction. Considers both short and long-term interests of the customer in making service decisions. Proactively identifies customer needs. Takes responsibility to resolve customer complaints. Takes business or personal risks to serve customers&rsquo; long-term interests. Creates strategies to help the organization serve customers more effectively.</span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Adaptability </span></strong><span style=\"font-family:Arial,sans-serif\">- Adapts readily to changes. Works effectively under stress. Needs minimal supervision. Comfortable working in a fast-paced environment. Is reliable, dependable and results oriented. Maintains productivity and composure under pressure. Effectively prioritizes work and establishes clear goals and plans.</span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Problem Solving </span></strong><span style=\"font-family:Arial,sans-serif\">- Views problems as opportunities to create new solutions.&nbsp; Anticipates potential problems and analyzes alternative solutions.&nbsp; </span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Judgment </span></strong><span style=\"font-family:Arial,sans-serif\">- Gathers sufficient input before making decisions. Sees interrelatedness between issues. Considers alternative solutions. Makes appropriate and timely decisions.</span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Valuing &amp; Fostering Diversity </span></strong><span style=\"font-family:Arial,sans-serif\">- Demonstrates respect for individual differences and establishing a climate where all people can be comfortable and productive through sensitivity, empathy, and acceptance of cultural, racial, mental health, and socio-economic diversity.</span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Self-Management </span></strong><span style=\"font-family:Arial,sans-serif\">&ndash; Takes responsibility for one&rsquo;s behavior and well-being; Works effectively under stress and adapting one&rsquo;s style to changing situations; Comfortable working in a fast-paced environment and needs minimal supervision; Exhibits a professional demeanor.</span></span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p style=\"text-align:justify\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#ff0000\">Additional Requirements</span></span></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Background check required</span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">Must possess reliable transportation and a valid Florida Driver&rsquo;s license. </span></span></span></span></li>\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">Complete 30-hour Advocacy Core Training through the Florida Council Against Sexual Violence </span></span></span></span></li>\n</ul>\n\n<p style=\"margin-right:-54px\">&nbsp;</p>\n\n<p style=\"margin-right:-54px\"><span style=\"font-size:11pt\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#ff0000\">Physical Demands/Working Conditions</span></span></strong></span></span></span></p>\n\n<p style=\"margin-right:-54px\"><span style=\"font-size:11pt\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Calibri,sans-serif\"><em><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">Physical Requirement: </span></span></em><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">Employee must be at to sit, climb or balance, hear, use hands, taste/smell, stoop, kneel, crouch, crawl, stand, walk, talk, and reach with hands and arms. </span></span></span></span></span></p>\n\n<p><span style=\"font-size:11pt\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Calibri,sans-serif\"><em><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">Working Conditions</span></span></em><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">: Duties are performed primarily in an office environment. </span></span></span></span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-size:11pt\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Calibri,sans-serif\"><em><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">Travel</span></span></em><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">: Occasional </span></span></span></span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-size:11pt\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Calibri,sans-serif\"><em><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">Hours:</span></span></em><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"> Services available 365 days a year 24-hours a day.&nbsp; Sexual Assault Victim Advocate Volunteers may be required to be available on-call during holidays, evenings, and/or weekends; and during hurricanes and other times of disasters/critical incidents </span></span></span></span></span></p>\n\n<p>&nbsp;</p>\n\n<p style=\"text-align:justify\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><em><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">This job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of this position</span></span></span></em><span style=\"font-family:Arial,sans-serif\">.</span></span></span></p>\n\n<p style=\"text-align:justify\">&nbsp;</p>\n\n<p style=\"text-align:justify\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><em><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\">CCTB is committed to a policy of equal employment opportunity and affirmative action for our applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability or certain classifications based on genetic information, marital status, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.</span></span></span></em></span></span></p>\n\n<p>&nbsp;</p>\n\n<p style=\"text-align:justify\">&nbsp;</p>\n\n<p style=\"text-align:justify\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><em><span style=\"font-family:Arial,sans-serif\">Updated May 2024 </span></em></span></span></p>\n\n<p>&nbsp;</p>\n\n<p style=\"margin-left:48px\">&nbsp;</p>\n\n<p>&nbsp;</p>\n",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"SAS Volunteer\",\"identifier\":\"J13R58277\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/CCCA6BCA98FD202E9E34478B0FA6F33A/jobs/277\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=CCCA6BCA98FD202E9E34478B0FA6F33A\",\"datePosted\":\"2024-07-03\",\"description\":\"Job DetailsJob Location: Ruskin - Ruskin, FL 33570Position Type: VolunteerEducation Level: Not SpecifiedTravel Percentage: NoneJob Shift: AnyJob Category: Nonprofit - Social ServicesCRISIS CENTER OF TAMPA BAY\\n\\nPOSITION DESCRIPTION &ndash; Sexual Assault Victim Advocate Volunteer\\n\\n&nbsp;\\n\\nPosition Details\\n\\nJob Status: Volunteer, Unpaid\\n\\nReports to:&nbsp; Lead Advocate\\n\\nDepartment: Sexual Assault Services \\n\\n&nbsp;\\n\\nPosition Summary\\n\\nThe Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems. \\n\\n&nbsp;\\n\\nThe Sexual Assault Victim Advocate Volunteer provides crisis intervention, emotional support, and advocates for survivors of sexual assault. Victim Advocate Volunteer will provide crisis intervention, emotional support, resources and community referrals. Victim Advocate Volunteer reports to the Lead Advocate and in his/her absence the Manager of Advocacy. \\n\\n&nbsp;\\n\\nStrategic/Transformational Duties and Responsibilities\\n\\n\\n\\tProvide exceptional customer service as an advocate to clients who experienced trauma from sexual assault or abuse in a safe, courteous and professional manner.\\n\\tParticipate in the performance quality improvement (PQI) process and uses data to improve client services and outcomes. \\n\\n\\n&nbsp;\\n\\nTransactional/Administrative Duties and Responsibilities\\n\\n\\n\\tProvide comprehensive victim services to all clients requesting advocacy.\\n\\tRespond to sexual assault exams 24/7, when scheduled, within 1 hours&rsquo; notice. \\n\\tCommit to volunteering for four on-call shifts a month\\n\\tEmpower clients with developing a safety plan and provide information and referral as needed for resources\\n\\tCoordinate services for survivors with law enforcement, medical staff, and other systems\\n\\tProvide community outreach to increase awareness and access to services with an emphasis on minority and underserved populations. \\n\\tAttend volunteer meetings on a quarterly basis and one on one supervision as needed with the Lead Advocate\\n\\tHave knowledge of State of Florida Laws and Statutes and policies affecting victims&rsquo; rights. \\n\\tMaintain updated information for Hillsborough County resources. \\n\\tHave knowledge of and comply with the policies and procedures of the Crisis Center and all partnering agencies. \\n\\tComplete all training required by the Crisis Center of Tampa Bay and The Florida Council Against Sexual Violence within the designated time period.\\n\\n\\n&nbsp;\\n\\nRequired Competencies \\n\\n\\n\\tCooperation/Teamwork - Works toward win/win solutions. Deals with conflict collaboratively. Discusses root causes underlying the problem. Develops effective working relationships.\\n\\tEngaging Communication - Relates to people in an open, honest, sincere manner. Treats people with respect. Is friendly and approachable. Listens attentively to others. Communicates ideas clearly. Communicates appropriately with leadership and coworkers.\\n\\tCustomer Service (Internal &amp; External) - Recognizes and attends to important details with accuracy and efficiency. Treats customers courteously. Responds to customer requests in a timely manner. Elicits feedback from customers to monitor their satisfaction. Considers both short and long-term interests of the customer in making service decisions. Proactively identifies customer needs. Takes responsibility to resolve customer complaints. Takes business or personal risks to serve customers&rsquo; long-term interests. Creates strategies to help the organization serve customers more effectively.\\n\\tAdaptability - Adapts readily to changes. Works effectively under stress. Needs minimal supervision. Comfortable working in a fast-paced environment. Is reliable, dependable and results oriented. Maintains productivity and composure under pressure. Effectively prioritizes work and establishes clear goals and plans.\\n\\tProblem Solving - Views problems as opportunities to create new solutions.&nbsp; Anticipates potential problems and analyzes alternative solutions.&nbsp; \\n\\tJudgment - Gathers sufficient input before making decisions. Sees interrelatedness between issues. Considers alternative solutions. Makes appropriate and timely decisions.\\n\\tValuing &amp; Fostering Diversity - Demonstrates respect for individual differences and establishing a climate where all people can be comfortable and productive through sensitivity, empathy, and acceptance of cultural, racial, mental health, and socio-economic diversity.\\n\\tSelf-Management &ndash; Takes responsibility for one&rsquo;s behavior and well-being; Works effectively under stress and adapting one&rsquo;s style to changing situations; Comfortable working in a fast-paced environment and needs minimal supervision; Exhibits a professional demeanor.\\n\\n\\n&nbsp;\\n\\nAdditional Requirements\\n\\n\\n\\tBackground check required\\n\\tMust possess reliable transportation and a valid Florida Driver&rsquo;s license. \\n\\tComplete 30-hour Advocacy Core Training through the Florida Council Against Sexual Violence \\n\\n\\n&nbsp;\\n\\nPhysical Demands/Working Conditions\\n\\nPhysical Requirement: Employee must be at to sit, climb or balance, hear, use hands, taste/smell, stoop, kneel, crouch, crawl, stand, walk, talk, and reach with hands and arms. \\n\\nWorking Conditions: Duties are performed primarily in an office environment. \\n\\n&nbsp;\\n\\nTravel: Occasional \\n\\n&nbsp;\\n\\nHours: Services available 365 days a year 24-hours a day.&nbsp; Sexual Assault Victim Advocate Volunteers may be required to be available on-call during holidays, evenings, and/or weekends; and during hurricanes and other times of disasters/critical incidents \\n\\n&nbsp;\\n\\nThis job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of this position.\\n\\n&nbsp;\\n\\nCCTB is committed to a policy of equal employment opportunity and affirmative action for our applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability or certain classifications based on genetic information, marital status, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.\\n\\n&nbsp;\\n\\n&nbsp;\\n\\nUpdated May 2024 \\n\\n&nbsp;\\n\\n&nbsp;\\n\\n&nbsp;\\nQualifications\",\"responsibilities\":\"CRISIS CENTER OF TAMPA BAY\\n\\nPOSITION DESCRIPTION &ndash; Sexual Assault Victim Advocate Volunteer\\n\\n&nbsp;\\n\\nPosition Details\\n\\nJob Status: Volunteer, Unpaid\\n\\nReports to:&nbsp; Lead Advocate\\n\\nDepartment: Sexual Assault Services \\n\\n&nbsp;\\n\\nPosition Summary\\n\\nThe Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems. \\n\\n&nbsp;\\n\\nThe Sexual Assault Victim Advocate Volunteer provides crisis intervention, emotional support, and advocates for survivors of sexual assault. Victim Advocate Volunteer will provide crisis intervention, emotional support, resources and community referrals. Victim Advocate Volunteer reports to the Lead Advocate and in his/her absence the Manager of Advocacy. \\n\\n&nbsp;\\n\\nStrategic/Transformational Duties and Responsibilities\\n\\n\\n\\tProvide exceptional customer service as an advocate to clients who experienced trauma from sexual assault or abuse in a safe, courteous and professional manner.\\n\\tParticipate in the performance quality improvement (PQI) process and uses data to improve client services and outcomes. \\n\\n\\n&nbsp;\\n\\nTransactional/Administrative Duties and Responsibilities\\n\\n\\n\\tProvide comprehensive victim services to all clients requesting advocacy.\\n\\tRespond to sexual assault exams 24/7, when scheduled, within 1 hours&rsquo; notice. \\n\\tCommit to volunteering for four on-call shifts a month\\n\\tEmpower clients with developing a safety plan and provide information and referral as needed for resources\\n\\tCoordinate services for survivors with law enforcement, medical staff, and other systems\\n\\tProvide community outreach to increase awareness and access to services with an emphasis on minority and underserved populations. \\n\\tAttend volunteer meetings on a quarterly basis and one on one supervision as needed with the Lead Advocate\\n\\tHave knowledge of State of Florida Laws and Statutes and policies affecting victims&rsquo; rights. \\n\\tMaintain updated information for Hillsborough County resources. \\n\\tHave knowledge of and comply with the policies and procedures of the Crisis Center and all partnering agencies. \\n\\tComplete all training required by the Crisis Center of Tampa Bay and The Florida Council Against Sexual Violence within the designated time period.\\n\\n\\n&nbsp;\\n\\nRequired Competencies \\n\\n\\n\\tCooperation/Teamwork - Works toward win/win solutions. Deals with conflict collaboratively. Discusses root causes underlying the problem. Develops effective working relationships.\\n\\tEngaging Communication - Relates to people in an open, honest, sincere manner. Treats people with respect. Is friendly and approachable. Listens attentively to others. Communicates ideas clearly. Communicates appropriately with leadership and coworkers.\\n\\tCustomer Service (Internal &amp; External) - Recognizes and attends to important details with accuracy and efficiency. Treats customers courteously. Responds to customer requests in a timely manner. Elicits feedback from customers to monitor their satisfaction. Considers both short and long-term interests of the customer in making service decisions. Proactively identifies customer needs. Takes responsibility to resolve customer complaints. Takes business or personal risks to serve customers&rsquo; long-term interests. Creates strategies to help the organization serve customers more effectively.\\n\\tAdaptability - Adapts readily to changes. Works effectively under stress. Needs minimal supervision. Comfortable working in a fast-paced environment. Is reliable, dependable and results oriented. Maintains productivity and composure under pressure. Effectively prioritizes work and establishes clear goals and plans.\\n\\tProblem Solving - Views problems as opportunities to create new solutions.&nbsp; Anticipates potential problems and analyzes alternative solutions.&nbsp; \\n\\tJudgment - Gathers sufficient input before making decisions. Sees interrelatedness between issues. Considers alternative solutions. Makes appropriate and timely decisions.\\n\\tValuing &amp; Fostering Diversity - Demonstrates respect for individual differences and establishing a climate where all people can be comfortable and productive through sensitivity, empathy, and acceptance of cultural, racial, mental health, and socio-economic diversity.\\n\\tSelf-Management &ndash; Takes responsibility for one&rsquo;s behavior and well-being; Works effectively under stress and adapting one&rsquo;s style to changing situations; Comfortable working in a fast-paced environment and needs minimal supervision; Exhibits a professional demeanor.\\n\\n\\n&nbsp;\\n\\nAdditional Requirements\\n\\n\\n\\tBackground check required\\n\\tMust possess reliable transportation and a valid Florida Driver&rsquo;s license. \\n\\tComplete 30-hour Advocacy Core Training through the Florida Council Against Sexual Violence \\n\\n\\n&nbsp;\\n\\nPhysical Demands/Working Conditions\\n\\nPhysical Requirement: Employee must be at to sit, climb or balance, hear, use hands, taste/smell, stoop, kneel, crouch, crawl, stand, walk, talk, and reach with hands and arms. \\n\\nWorking Conditions: Duties are performed primarily in an office environment. \\n\\n&nbsp;\\n\\nTravel: Occasional \\n\\n&nbsp;\\n\\nHours: Services available 365 days a year 24-hours a day.&nbsp; Sexual Assault Victim Advocate Volunteers may be required to be available on-call during holidays, evenings, and/or weekends; and during hurricanes and other times of disasters/critical incidents \\n\\n&nbsp;\\n\\nThis job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of this position.\\n\\n&nbsp;\\n\\nCCTB is committed to a policy of equal employment opportunity and affirmative action for our applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability or certain classifications based on genetic information, marital status, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.\\n\\n&nbsp;\\n\\n&nbsp;\\n\\nUpdated May 2024 \\n\\n&nbsp;\\n\\n&nbsp;\\n\\n&nbsp;\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Crisis Center of Tampa Bay\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=CCCA6BCA98FD202E9E34478B0FA6F33A\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"201 14th Ave SE\",\"addressLocality\":\"Ruskin\",\"addressRegion\":\"FL\",\"postalCode\":33570,\"addressCountry\":\"USA\"}},\"industry\":\"Nonprofit - Social Services\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Any\",\"educationRequirements\":\"Not Specified\"}",
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