Albanian - International Audio/Video Remote Interpreters

Position Overview: As a Albanian Remote Agent, you will be responsible for facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including customer service, medical, and other verticals via audio and video.  Language Services Associates is continuously accepting qualified interpreters! Responsibilities: ·         Provide effective audio and video remote interpreting ·         Answer inbound calls in a timely manner ·         Perform basic troubleshooting for technical issues ·         Provide superior customer service ·         Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality ·         Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices ·         Complete assigned training(s) and participate in ongoing Quality Assurance monitoring Qualifications/Experience: ·         International opportunity ·         Full fluency in both English and Albanian ·         Technology proficient (including but limited to: web based platforms, email, Microsoft Word, Microsoft Excel) ·         Preferred - professional interpreting experience ·         Preferred - industry specific certifications/trainings (CMI, CCHI, etc.) ·         Preferred - proof of 40+ hour medical interpreting training (ex: Bridging The Gap, Cross-Cultural, etc.) LSA is passionate about what we do, which is helping people thrive in an increasingly global environment!  If interested, please apply and include a copy of your resume which emphasizes your interpreting experience.

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