Customer Success Manager

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  "last_changed_at": "2026-05-29T07:07:22.146Z",
  "active_status": "active"
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  "language": "en",
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    "city": null,
    "region": null,
    "country": "United States",
    "is_remote": true,
    "confidence": 0.9
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  "inferred_at": "2026-06-06T19:35:43.459Z",
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    "language": "en",
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{
  "lists": [
    {
      "text": "What you will get to do:",
      "content": "\n<li>Build trusted relationships with executive and operational stakeholders.&nbsp;</li>\n<li>Understand customer business priorities, operational goals, and supply chain challenges.</li>\n<li>Lead strategic business reviews focused on outcomes, optimization opportunities, and risk mitigation.</li>\n<li>Guide customers toward proactive, analytics-driven operational decision-making.</li>\n<li>Partner with Account Management on retention and growth strategies.</li>\n<li>Support onboarding, adoption, and long-term customer success.</li>\n<li>Analyze operational and service data to identify trends, risks, and improvement opportunities.</li>\n<li>Translate analytics into actionable business recommendations.</li>\n<li>Develop customer success plans tied to measurable business impact.</li>\n<li>Deliver executive-ready presentations and performance reviews.</li>\n<li>Contribute to customer success playbooks, health scoring, and engagement frameworks.</li>\n<li>Share customer insights to help improve products and customer experience.</li>\n"
    },
    {
      "text": "What will make you successful: ",
      "content": "\n<li>Bachelors degree in Business, Marketing, Communications, or a related field.</li>\n<li>Experience managing complex enterprise customer relationships.</li>\n<li>Strong executive communication and stakeholder management skills.</li>\n<li>Ability to influence across highly matrixed organizations.</li>\n<li>Ability to analyze operational data and identify optimization opportunities.&nbsp;</li>\n<li>Strong business and financial acumen.</li>\n<li>Experience building customer success plans or scalable engagement frameworks.&nbsp;</li>\n<li>Experience in supply chain, logistics, enterprise SaaS, or similarly complex operational environments.</li>\n<li style=\"font-weight: bold;\"><strong>Willingness to travel up to 25% of the time.</strong></li>\n<li>Must have the current and continuing right to work in the United States of America without restrictions or expirations.</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1778857670123,
  "updatedAt": null,
  "categories": {
    "team": "9716",
    "location": "Remote",
    "commitment": "Full-time",
    "department": "Partner Position",
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      "Remote"
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