Home › Companies › Fa Ewji Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 › Analyst
Analyst
Fa Ewji Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · Pune, Pune, IN · On Site · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Ewji Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Title | Analyst |
| Normalized title | - |
| Department / team | - |
| Location | Pune, IN, United States |
| Work model | On Site |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-30 / 2026-05-31 |
| Changed / last seen | 2026-06-14 / 2026-06-22 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Ewji Saasfaprod1 Fa Ocs Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Pune. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Ewji Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Source | 5c466a77-39ab-4607-a465-522b55b59fd6 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Job Description:
As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured.
Responsibilities
Key Responsibilities:
• Answering incoming calls from customers in a professional and courteous manner.
• Listening actively to customers and asking probing questions to fully understand their needs and concerns.
• Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.
• Handling customer objections and concerns with empathy and professionalism, and working to addres
Qualifications
Requirements:
Bachelor's degree in any field is preferred. Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems.
Full job record
| Job ID | 96033a6006e7f22e58e1802402ca492a2e38eba7 |
| Org ID | 6568c89d-a39a-4b50-8f38-d5cc26030253 |
| Source ID | 5c466a77-39ab-4607-a465-522b55b59fd6 |
| Board ID | 5c466a77-39ab-4607-a465-522b55b59fd6 |
| Provider | oracle_hcm |
| Provider Job Key | 83519 |
| Title | Analyst |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Pune, Pune, IN |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | IN |
| City | Pune |
| Salary Raw | Description Job Description: As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Responsibilities Key Responsibilities: • Answering incoming calls from customers in a professional and courteous manner. • Listening actively to customers and asking probing questions to fully understand their needs and concerns. • Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. • Handling customer objections and concerns with empathy and professionalism, and working to addres Qualifications Requirements: Bachelor's degree in any field is preferred. Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://fa-ewji-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/83519 |
| Apply URL | https://fa-ewji-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/83519 |
| First Seen At | 2026-05-31 18:01:20Z |
| Last Seen At | 2026-06-22 14:42:14Z |
| Last Checked At | 2026-06-22 14:42:14Z |
| Last Changed At | 2026-06-14 11:37:03Z |
| Inactive At | — |
| Source Posted At | 2026-05-30 07:50:58Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-ewji-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-22/2026-06-22T14-41-25-737Z-d0b33605ed3c808f6704c20362aae0c3199ab485bc2f6a9016043339091a389b.json |
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