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HomeCompanies7C3FD9BF99286124E5DCE3CE82987683Service Technician

Service Technician

7C3FD9BF99286124E5DCE3CE82987683 · Sarasota, FL 34243; 885 Tallevast Rd Unit A, Sarasota, FL, 34243, USA · Remote · Active · Paycom ATS

Job facts

FieldValue
Company7C3FD9BF99286124E5DCE3CE82987683
TitleService Technician
Normalized title-
Department / team-
LocationSarasota, FL, United States
Work modelRemote / Remote
Employment type-
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-01-19 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from 7C3FD9BF99286124E5DCE3CE82987683.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Paycom ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Sarasota.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company7C3FD9BF99286124E5DCE3CE82987683
Sourceee578aa1-910f-4435-9df9-2a2a49fff376
ATS providerPaycom ATS

Description

Description Providing a high level of customer service is a top priority at HavenSmart and a core part of our overall client experience. Our service team plays a critical role in the company by supporting clients both onsite and remotely, resolving technical issues, and delivering timely, effective solutions. This role requires the ability to explain and solve complex technical problems in a clear, easy-to-understand way. You will also review clients’ existing system configurations and recommend upgrades or enhancements when appropriate. Responsibilities include: Diagnose complex technical issues using component isolation to resolve problems efficiently Provide onsite and remote technical support to clients and deliver effective solutions Document all work performed onsite accurately in our ticketing system Ensure all parts, cables, and labor used onsite are properly recorded on work orders for billing Evaluate existing client systems, review objectives and specifications, and recommend improvements or upgrades Work with the Service Manager to develop and present upgrade proposals to clients Maintain client confidentiality and protect sensitive information Communicate clearly and determine the most effective way to address client questions and concerns Escalate issues as appropriate when additional support or approval is needed Process and followup with RMAs from start to finish Schedule client appointments and manage your own daily schedule Qualifications 2+ years of network support 2+ years of AV experience 1-3 years of experience in a customer-facing position 1 year of security & alarm system experience Outstanding Control4 knowledge Excellent problem-solving and analytical skills Multitasking and organizational skills Be able to lift 50 pounds frequently and 75+ pounds occasionally Be comfortable working from ladder or high places Attentiveness and patience Time-management skills Valid driver’s license Knows Home Automation, home networking and audio/video distribution Has a strong work ethic and a willingness to learn. Enjoys technology and its impact on our lives, Has a strong attention to detail, Is consistent and reliable, Likes to communicate clearly and confidently

Full job record

Job ID95e7e930b7df762cef0080c003b13f3194b35711
Org ID89958632-091c-42fb-bf56-a1119388b367
Source IDee578aa1-910f-4435-9df9-2a2a49fff376
Board IDee578aa1-910f-4435-9df9-2a2a49fff376
Providerpaycom
Provider Job Key108089
TitleService Technician
Normalized Title
Statusactive
Activeyes
Location TextSarasota, FL 34243; 885 Tallevast Rd Unit A, Sarasota, FL, 34243, USA
Department
Team
Employment Type
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionFL
CitySarasota
Salary RawDescription Providing a high level of customer service is a top priority at HavenSmart and a core part of our overall client experience. Our service team plays a critical role in the company by supporting clients both onsite and remotely, resolving technical issues, and delivering timely, effective solutions. This role requires the ability to explain and solve complex technical problems in a clear, easy-to-understand way. You will also review clients’ existing system configurations and recommend upgrades or enhancements when appropriate. Responsibilities include: Diagnose complex technical issues using component isolation to resolve problems efficiently Provide onsite and remote technical support to clients and deliver effective solutions Document all work performed onsite accurately in our ticketing system Ensure all parts, cables, and labor used onsite are properly recorded on work orders for billing Evaluate existing client systems, review objectives and specifications, and recommend improvements or upgrades Work with the Service Manager to develop and present upgrade proposals to clients Maintain client confidentiality and protect sensitive information Communicate clearly and determine the most effective way to address client questions and concerns Escalate issues as appropriate when additional support or approval is needed Process and followup with RMAs from start to finish Schedule client appointments and manage your own daily schedule Qualifications 2+ years of network support 2+ years of AV experience 1-3 years of experience in a customer-facing position 1 year of security & alarm system experience Outstanding Control4 knowledge Excellent problem-solving and analytical skills Multitasking and organizational skills Be able to lift 50 pounds frequently and 75+ pounds occasionally Be comfortable working from ladder or high places Attentiveness and patience Time-management skills Valid driver’s license Knows Home Automation, home networking and audio/video distribution Has a strong work ethic and a willingness to learn. Enjoys technology and its impact on our lives, Has a strong attention to detail, Is consistent and reliable, Likes to communicate clearly and confidently
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=108089&clientkey=7C3FD9BF99286124E5DCE3CE82987683
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=108089&clientkey=7C3FD9BF99286124E5DCE3CE82987683
First Seen At2026-05-31 19:08:10Z
Last Seen At2026-06-06 09:57:03Z
Last Checked At2026-06-06 09:57:03Z
Last Changed At2026-05-31 19:08:10Z
Inactive At
Source Posted At2026-01-19 00:00:00Z
Source Updated At
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