Home › Companies › 7C3FD9BF99286124E5DCE3CE82987683 › Service Technician
Service Technician
7C3FD9BF99286124E5DCE3CE82987683 · Sarasota, FL 34243; 885 Tallevast Rd Unit A, Sarasota, FL, 34243, USA · Remote · Active · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 7C3FD9BF99286124E5DCE3CE82987683 |
| Title | Service Technician |
| Normalized title | - |
| Department / team | - |
| Location | Sarasota, FL, United States |
| Work model | Remote / Remote |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-01-19 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 7C3FD9BF99286124E5DCE3CE82987683. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Sarasota. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 7C3FD9BF99286124E5DCE3CE82987683 |
| Source | ee578aa1-910f-4435-9df9-2a2a49fff376 |
| ATS provider | Paycom ATS |
Description
Description
Providing a high level of customer service is a top priority at HavenSmart and a core part of our overall client experience. Our service team plays a critical role in the company by supporting clients both onsite and remotely, resolving technical issues, and delivering timely, effective solutions. This role requires the ability to explain and solve complex technical problems in a clear, easy-to-understand way. You will also review clients’ existing system configurations and recommend upgrades or enhancements when appropriate.
Responsibilities include:
Diagnose complex technical issues using component isolation to resolve problems efficiently
Provide onsite and remote technical support to clients and deliver effective solutions
Document all work performed onsite accurately in our ticketing system
Ensure all parts, cables, and labor used onsite are properly recorded on work orders for billing
Evaluate existing client systems, review objectives and specifications, and recommend improvements or upgrades
Work with the Service Manager to develop and present upgrade proposals to clients
Maintain client confidentiality and protect sensitive information
Communicate clearly and determine the most effective way to address client questions and concerns
Escalate issues as appropriate when additional support or approval is needed
Process and followup with RMAs from start to finish
Schedule client appointments and manage your own daily schedule
Qualifications
2+ years of network support
2+ years of AV experience
1-3 years of experience in a customer-facing position
1 year of security & alarm system experience
Outstanding Control4 knowledge
Excellent problem-solving and analytical skills
Multitasking and organizational skills
Be able to lift 50 pounds frequently and 75+ pounds occasionally
Be comfortable working from ladder or high places
Attentiveness and patience
Time-management skills
Valid driver’s license
Knows Home Automation, home networking and audio/video distribution
Has a strong work ethic and a willingness to learn.
Enjoys technology and its impact on our lives,
Has a strong attention to detail,
Is consistent and reliable,
Likes to communicate clearly and confidently
Full job record
| Job ID | 95e7e930b7df762cef0080c003b13f3194b35711 |
| Org ID | 89958632-091c-42fb-bf56-a1119388b367 |
| Source ID | ee578aa1-910f-4435-9df9-2a2a49fff376 |
| Board ID | ee578aa1-910f-4435-9df9-2a2a49fff376 |
| Provider | paycom |
| Provider Job Key | 108089 |
| Title | Service Technician |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Sarasota, FL 34243; 885 Tallevast Rd Unit A, Sarasota, FL, 34243, USA |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | FL |
| City | Sarasota |
| Salary Raw | Description Providing a high level of customer service is a top priority at HavenSmart and a core part of our overall client experience. Our service team plays a critical role in the company by supporting clients both onsite and remotely, resolving technical issues, and delivering timely, effective solutions. This role requires the ability to explain and solve complex technical problems in a clear, easy-to-understand way. You will also review clients’ existing system configurations and recommend upgrades or enhancements when appropriate. Responsibilities include: Diagnose complex technical issues using component isolation to resolve problems efficiently Provide onsite and remote technical support to clients and deliver effective solutions Document all work performed onsite accurately in our ticketing system Ensure all parts, cables, and labor used onsite are properly recorded on work orders for billing Evaluate existing client systems, review objectives and specifications, and recommend improvements or upgrades Work with the Service Manager to develop and present upgrade proposals to clients Maintain client confidentiality and protect sensitive information Communicate clearly and determine the most effective way to address client questions and concerns Escalate issues as appropriate when additional support or approval is needed Process and followup with RMAs from start to finish Schedule client appointments and manage your own daily schedule Qualifications 2+ years of network support 2+ years of AV experience 1-3 years of experience in a customer-facing position 1 year of security & alarm system experience Outstanding Control4 knowledge Excellent problem-solving and analytical skills Multitasking and organizational skills Be able to lift 50 pounds frequently and 75+ pounds occasionally Be comfortable working from ladder or high places Attentiveness and patience Time-management skills Valid driver’s license Knows Home Automation, home networking and audio/video distribution Has a strong work ethic and a willingness to learn. Enjoys technology and its impact on our lives, Has a strong attention to detail, Is consistent and reliable, Likes to communicate clearly and confidently |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=108089&clientkey=7C3FD9BF99286124E5DCE3CE82987683 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=108089&clientkey=7C3FD9BF99286124E5DCE3CE82987683 |
| First Seen At | 2026-05-31 19:08:10Z |
| Last Seen At | 2026-06-06 09:57:03Z |
| Last Checked At | 2026-06-06 09:57:03Z |
| Last Changed At | 2026-05-31 19:08:10Z |
| Inactive At | — |
| Source Posted At | 2026-01-19 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=7C3FD9BF99286124E5DCE3CE82987683/date=2026-06-06/2026-06-06T09-57-02-295Z-4a47de5c6504e9a3ba42029917c41fc46d55f0b376a1b164a93bb16b22b23288.json |
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