Cage Vault Shift Manager

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    "ExternalDescriptionStr": "<p><strong>Pay Grade: 009 | Full Time, Salaried | Schedule will vary due to business needs.&nbsp;</strong></p><p><strong>Weekly Earned Wage Access is an option for this position.&nbsp;</strong></p><p><strong>Job Purpose or Objective(s):</strong> The Cage/Vault Shift Manager ensures the efficiency of Casino Cage and Vault Operations.&nbsp; The Cage/Vault Shift Manager directly oversees all cage and vault associates and maintain positive customer interactions both internal and external.&nbsp;You will report to the Cage-Vault Manager.</p><p><strong>Primary Tasks:</strong></p><p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You will oversee processes, identify areas of concern and develop process improvements.</p><p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Retain accurate records of monetary exchanges, authorization forms, and transaction reconciliations.&nbsp; Gain full&nbsp;knowledge of all computer software for both Cage and Vault.</p><p>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You will instruct associates on specific tasks and job techniques and inspect periodically to ensure requests are completed as reported.</p><p>4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Audit and inspect work of your team to ensure standards are met including verifying that all paperwork is accurate&nbsp;and&nbsp;complete.</p><p>5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You will develop methods, processes, staffing to forecast and fulfill demand. Help interview and hiring of new hires and&nbsp;promotions of existing associates.&nbsp; Record associate attendance.</p><p>6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct performance management with staff (reviews, address sub-standard performance).</p><p>7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You will maintain security, surveillance and gaming policy &amp; procedures to protect the assets of the Casino and report&nbsp;all fraudulent and suspicious activity immediately.</p><p>8.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work with outside vendors to ensure all financial equipment is maintained and operational to the Casino’s standard&nbsp;for growth.</p><p>9.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You will maintain a high level of communication with the Cage/Vault Manager for matters of importance such as customer service issues, associate performance issues, staffing levels, safety concerns, equipment malfunctions &amp;&nbsp;repairs and any other related problems with the casino.</p><p>10.&nbsp;&nbsp; &nbsp; Perform other duties as may be assigned.</p><p>&nbsp;</p><p><strong>Requirements:</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of high-volume cash handling policies.&nbsp; This includes security, verification, and accuracy.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Able to work with large sums of money and chips.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of principles and processes for providing customer and personal services.&nbsp; This includes customer needs&nbsp;assessment, meeting quality standards for services, and evaluation of customer satisfaction.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prior Management experience</p><p>&nbsp;</p><h2>&nbsp;</h2>",
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