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Guest Services Agent

B873581b 1203 4072 8b55 0d6dd9d414f5 19000101 000001 · Trailborn Mendocino, Mendocino, CA, US, Mendocino, CA · Active · $20 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyB873581b 1203 4072 8b55 0d6dd9d414f5 19000101 000001
TitleGuest Services Agent
Normalized title-
Department / team-
LocationTrailborn Mendocino, CA, United States
Work model-
Employment typeFull Time
Salary$20 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-21 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company jobsActive postings from B873581b 1203 4072 8b55 0d6dd9d414f5 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Trailborn Mendocino.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyB873581b 1203 4072 8b55 0d6dd9d414f5 19000101 000001
Source135643f3-276f-4737-9769-7efc62c0069f
ATS providerADP Workforce Now Recruiting

Description

ABOUT OUR ROLE We are seeking a highly motivated and customer-oriented Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable. You will be the first point of contact for guests, handling their inquiries, requests, and complaints with professionalism and efficiency. Your main goal will be to create a positive and memorable experience for our guests, leaving them with a desire to return to our resort in the future. ABOUT OUR VALUES We believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable. ESSENTIAL FUNCTIONS Greet guests upon arrival and check them in, ensuring all necessary information is obtained and recorded accurately Answer guest inquiries and provide information about resort facilities, services, and local attractions Handle guest complaints and resolve issues in a timely and satisfactory manner Assist guests with luggage, transportation, and other requests as needed Maintain a clean and organized front desk area and lobby All other duties as assigned QUALIFICATIONS Minimum Qualifications: Excellent communication and interpersonal skills Ability to work flexible hours, including weekends and holidays Proficient in Microsoft Office and basic computer skills Preferred Qualifications: Previous experience in customer service or hospitality role Fluent in a second language, preferably Spanish Familiarity with hotel reservation systems Basic Competencies: High level of professionalism, able to follow instructions with follow-up, respect, and integrity. Understand oral and written communications, follow detailed directions, and provide clear instructions/directions. Basic skills such as: attention to detail skills, reasoning skills and multi-tasking and prioritization skills. PHYSICAL REQUIREMENTS Must be able to remain upright and able to continuously move on a firm surface for an 8–10-hour shift. Must be able to move at least 20 pounds up to 5 feet high without another person's aid. Must be able to assist guests with luggage and set up event rooms ABOUT OUR BENEFITS Company Benefits and Perks Full Time Part Time Seasonal Medical (with company contribution) Eligible - - Dental (with company contribution) Eligible - - Vision (with company contribution) Eligible - - Paid Time Off Eligible - - 401(k) (with company match) Eligible Eligible - Sick Time Eligible Eligible - Employee Dining Discounts Eligible Eligible Eligible Employee Marketplace Discounts Eligible Eligible Eligible SCHEDULE Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays. PAY RATE $20.00/Hour JOB STATUS Regular Full Time FLSA Non-Exempt EQUAL EMPLOYMENT OPPORTUNITY Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws. If you require assistance or an accommodation due to a disability, please inform us during your application process. The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.

Full job record

Job ID95c089cbc24ec7f8f27590d98c063194e417e302
Org ID726c827f-565c-4efa-8b3c-c735a7e223b0
Source ID135643f3-276f-4737-9769-7efc62c0069f
Board ID135643f3-276f-4737-9769-7efc62c0069f
Provideradp_workforcenow
Provider Job Key576621
TitleGuest Services Agent
Normalized Title—
Statusactive
Activeyes
Location TextTrailborn Mendocino, Mendocino, CA, US, Mendocino, CA
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionCA
CityTrailborn Mendocino
Salary RawUp to 20 (USD) Hourly
Salary Min0
Salary Max20
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b873581b-1203-4072-8b55-0d6dd9d414f5&ccId=19000101_000001&lang=en_US&type=JS&jobId=576621&jwId=9201961969712_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b873581b-1203-4072-8b55-0d6dd9d414f5&ccId=19000101_000001&lang=en_US&type=JS&jobId=576621&jwId=9201961969712_1
First Seen At2026-05-31 18:17:46Z
Last Seen At2026-06-06 20:29:28Z
Last Checked At2026-06-06 20:29:28Z
Last Changed At2026-06-06 20:29:28Z
Inactive At—
Source Posted At2026-05-21 17:13:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=b873581b-1203-4072-8b55-0d6dd9d414f5|19000101_000001/date=2026-06-06/2026-06-06T20-29-25-560Z-60bedc5d213b68c5703fcb2a296ce3ff34c424bcb54a1c6d75e43786e65003af.json
Event Fields
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}
Parsed Structured
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  "salary_period": "hour",
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}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" align=\"left\" width=\"678\" style=\"width:508.25pt;border-collapse:collapse;border:none;margin-left:6.75pt;margin-right:6.75pt;\" data-pasted=\"true\"><tbody><tr><td style=\"width: 162px; border-top: 1pt solid windowtext; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-image: initial; border-left: none; padding: 0.1in 9pt 0.1in 9.35pt; height: 41.7pt;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>ABOUT OUR ROLE&nbsp;</span></p></td><td style=\"width: 516px; border-top: 1pt solid windowtext; border-left: none; border-bottom: 1pt solid windowtext; border-right: none; padding: 0.1in 9pt 0.1in 9.35pt; height: 41.7pt;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;text-align:justify;line-height:  normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>We are seeking a highly motivated and customer-oriented Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable. You will be the first point of contact for guests, handling their inquiries, requests, and complaints with professionalism and efficiency. Your main goal will be to create a positive and memorable experience for our guests, leaving them with a desire to return to our resort in the future.</span></p></td></tr><tr><td style=\"width: 162px; border-top: none; border-left: none; border-bottom: 1pt solid windowtext; border-right: 1pt solid windowtext; padding: 0.1in 9pt 0.1in 9.35pt; height: 16.3pt;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>ABOUT OUR VALUES</span></p></td><td style=\"width: 516px; border-top: none; border-right: none; border-left: none; border-image: initial; border-bottom: 1pt solid windowtext; padding: 0.1in 9pt 0.1in 9.35pt; height: 16.3pt;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>We believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable.</span></p></td></tr><tr><td style=\"width: 162px; border-top: none; border-left: none; border-bottom: 1pt solid windowtext; border-right: 1pt solid windowtext; padding: 0.1in 9pt 0.1in 9.35pt; height: 68.5pt;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>ESSENTIAL&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>FUNCTIONS&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p></td><td style=\"width: 516px; border-top: none; border-right: none; border-left: none; border-image: initial; border-bottom: 1pt solid windowtext; padding: 0.1in 9pt 0.1in 9.35pt; height: 68.5pt;\"><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Greet guests upon arrival and check them in, ensuring all necessary information is obtained and recorded accurately&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Answer guest inquiries and provide information about resort facilities, services, and local attractions&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Handle guest complaints and resolve issues in a timely and satisfactory manner&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Assist guests with luggage, transportation, and other requests as needed</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Maintain a clean and organized front desk area and lobby</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>All other duties as assigned</span></li></ul></td></tr><tr><td style=\"width: 162px; border-top: none; border-left: none; border-bottom: 1pt solid windowtext; border-right: 1pt solid windowtext; padding: 0.1in 9pt 0.1in 9.35pt; height: 43.95pt;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>QUALIFICATIONS&nbsp;</span></p></td><td style=\"width: 516px; border-top: none; border-right: none; border-left: none; border-image: initial; border-bottom: 1pt solid windowtext; padding: 0.1in 9pt 0.1in 9.35pt; height: 43.95pt;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;text-align:justify;line-height:  14.5pt;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Minimum Qualifications:</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Excellent communication and interpersonal skills&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Ability to work flexible hours, including weekends and holidays&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Proficient in Microsoft Office and basic computer skills</span></li></ul><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Preferred Qualifications:</span></strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Previous experience in customer service or hospitality role&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Fluent in a second language, preferably Spanish&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Familiarity with hotel reservation systems</span></li></ul><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;text-align:justify;line-height:  normal;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Basic Competencies:</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:13px;'>High level of professionalism, able to follow instructions with follow-up, respect, and integrity.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:13px;'>Understand oral and written communications, follow detailed directions, and provide clear instructions/directions.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:13px;'>Basic skills such as: attention to detail skills, reasoning skills and multi-tasking and prioritization skills.</span></li></ul></div></td></tr><tr><td style=\"width: 162px; border-top: none; border-left: none; border-bottom: 1pt solid windowtext; border-right: 1pt solid windowtext; padding: 0.1in 9pt 0.1in 9.35pt; height: 27.85pt;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>PHYSICAL&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>REQUIREMENTS</span></p></td><td style=\"width: 516px; border-top: none; border-right: none; border-left: none; border-image: initial; border-bottom: 1pt solid windowtext; padding: 0.1in 9pt 0.1in 9.35pt; height: 27.85pt;\"><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:13px;'>Must be able to remain upright and able to continuously move on a firm surface for an 8&ndash;10-hour shift.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:13px;'>Must be able to move at least 20 pounds up to 5 feet high without another person&#39;s aid.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:13px;'>Must be able to assist guests with luggage and set up event rooms</span></li></ul></div></td></tr><tr><td style=\"width: 162px; border-top: none; border-left: none; border-bottom: 1pt solid windowtext; border-right: 1pt solid windowtext; padding: 0.1in 9pt 0.1in 9.35pt; height: 10.3pt;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>ABOUT OUR&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>BENEFITS&nbsp;</span></p></td><td style=\"width: 516px; border-top: none; border-right: none; border-left: none; border-image: initial; border-bottom: 1pt solid windowtext; padding: 0.1in 9pt 0.1in 9.35pt; height: 10.3pt;\"><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"462\" style=\"width:346.5pt;background:white;border-collapse:collapse;\"><tbody><tr><td valign=\"bottom\" style=\"width: 49.7835%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><strong><u><span style='font-size:13px;font-family:    \"Arial\",sans-serif;color:black;'>Company Benefits and Perks</span></u></strong></p></td><td valign=\"bottom\" style=\"width: 16.0173%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><strong><u><span style='font-size:13px;font-family:    \"Arial\",sans-serif;color:black;'>Full Time</span></u></strong></p></td><td valign=\"bottom\" style=\"width: 17.0996%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><strong><u><span style='font-size:13px;font-family:    \"Arial\",sans-serif;color:black;'>Part Time</span></u></strong></p></td><td valign=\"bottom\" style=\"width: 17.0996%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><strong><u><span style='font-size:13px;font-family:    \"Arial\",sans-serif;color:black;'>Seasonal</span></u></strong></p></td></tr><tr><td valign=\"bottom\" style=\"width: 49.7835%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>Medical</span></strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>&nbsp;(with company contribution)</span></p></td><td valign=\"bottom\" style=\"width: 16.0173%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>Eligible</span></p></td><td valign=\"bottom\" style=\"width: 17.0996%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>-</span></p></td><td valign=\"bottom\" style=\"width: 17.0996%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>-</span></p></td></tr><tr><td valign=\"bottom\" style=\"width: 49.7835%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>Dental</span></strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>&nbsp;(with company contribution)</span></p></td><td valign=\"bottom\" style=\"width: 16.0173%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>Eligible</span></p></td><td valign=\"bottom\" style=\"width: 17.0996%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>-</span></p></td><td valign=\"bottom\" style=\"width: 17.0996%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>-</span></p></td></tr><tr><td valign=\"bottom\" style=\"width: 49.7835%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>Vision</span></strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>&nbsp;(with company contribution)</span></p></td><td valign=\"bottom\" style=\"width: 16.0173%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>Eligible</span></p></td><td valign=\"bottom\" style=\"width: 17.0996%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>-</span></p></td><td valign=\"bottom\" style=\"width: 17.0996%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>-</span></p></td></tr><tr><td valign=\"bottom\" style=\"width: 49.7835%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>Paid Time Off</span></strong></p></td><td valign=\"bottom\" style=\"width: 16.0173%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>Eligible</span></p></td><td valign=\"bottom\" style=\"width: 17.0996%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>-</span></p></td><td valign=\"bottom\" style=\"width: 17.0996%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>-</span></p></td></tr><tr><td valign=\"bottom\" style=\"width: 49.7835%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>401(k)</span></strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>&nbsp;(with company match)</span></p></td><td valign=\"bottom\" style=\"width: 16.0173%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>Eligible</span></p></td><td valign=\"bottom\" style=\"width: 17.0996%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>Eligible</span></p></td><td valign=\"bottom\" style=\"width: 17.0996%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>-</span></p></td></tr><tr><td valign=\"bottom\" style=\"width: 49.7835%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>Sick Time</span></strong></p></td><td valign=\"bottom\" style=\"width: 16.0173%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>Eligible</span></p></td><td valign=\"bottom\" style=\"width: 17.0996%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>Eligible</span></p></td><td valign=\"bottom\" style=\"width: 17.0996%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>-</span></p></td></tr><tr><td valign=\"bottom\" style=\"width: 49.7835%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>Employee Dining Discounts</span></strong></p></td><td valign=\"bottom\" style=\"width: 16.0173%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>Eligible</span></p></td><td valign=\"bottom\" style=\"width: 17.0996%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>Eligible</span></p></td><td valign=\"bottom\" style=\"width: 17.0996%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>Eligible</span></p></td></tr><tr><td valign=\"bottom\" style=\"width: 49.7835%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>Employee Marketplace Discounts</span></strong></p></td><td valign=\"bottom\" style=\"width: 16.0173%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>Eligible</span></p></td><td valign=\"bottom\" style=\"width: 17.0996%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>Eligible</span></p></td><td valign=\"bottom\" style=\"width: 17.0996%; padding: 0in 5pt; height: 13.5pt; vertical-align: bottom;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>Eligible</span></p></td></tr></tbody></table><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><br></p></td></tr><tr><td style=\"width: 162px; border-top: none; border-left: none; border-bottom: 1pt solid windowtext; border-right: 1pt solid windowtext; padding: 0.1in 9pt 0.1in 9.35pt; height: 39.55pt;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>SCHEDULE</span></p></td><td style=\"width: 516px; border-top: none; border-right: none; border-left: none; border-image: initial; border-bottom: 1pt solid windowtext; padding: 0.1in 9pt 0.1in 9.35pt; height: 39.55pt;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;text-align:justify;line-height:  normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality&ndash; on any day at any hour, including evenings, weekends, and holidays.&nbsp;</span></p></td></tr><tr><td style=\"width: 162px; border-top: none; border-left: none; border-bottom: 1pt solid windowtext; border-right: 1pt solid windowtext; padding: 0.1in 9pt 0.1in 9.35pt;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>PAY RATE</span></p></td><td style=\"width: 516px; border-top: none; border-right: none; border-left: none; border-image: initial; border-bottom: 1pt solid windowtext; padding: 0.1in 9pt 0.1in 9.35pt;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>$20.00/Hour</span></p></td></tr><tr><td style=\"width: 162px; border-top: none; border-left: none; border-bottom: 1pt solid windowtext; border-right: 1pt solid windowtext; padding: 0.1in 9pt 0.1in 9.35pt;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>JOB STATUS</span></p></td><td style=\"width: 516px; border-top: none; border-right: none; border-left: none; border-image: initial; border-bottom: 1pt solid windowtext; padding: 0.1in 9pt 0.1in 9.35pt;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Regular Full Time</span></p></td></tr><tr><td style=\"width: 162px; border-top: none; border-left: none; border-bottom: 1pt solid windowtext; border-right: 1pt solid windowtext; padding: 0.1in 9pt 0.1in 9.35pt;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>FLSA</span></p></td><td style=\"width: 516px; border-top: none; border-right: none; border-left: none; border-image: initial; border-bottom: 1pt solid windowtext; padding: 0.1in 9pt 0.1in 9.35pt;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Non-Exempt</span></p></td></tr><tr><td style=\"width: 162px; border-top: none; border-left: none; border-bottom: 1pt solid windowtext; border-right: 1pt solid windowtext; padding: 0.1in 9pt 0.1in 9.35pt;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>EQUAL EMPLOYMENT OPPORTUNITY</span></p></td><td style=\"width: 516px; border-top: none; border-right: none; border-left: none; border-image: initial; border-bottom: 1pt solid windowtext; padding: 0.1in 9pt 0.1in 9.35pt;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;text-align:justify;line-height:  normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;text-align:justify;line-height:  normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;text-align:justify;line-height:  normal;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>If you require assistance or an accommodation due to a disability, please inform us during your application process.</span></p></td></tr><tr><td colspan=\"2\" style=\"width: 678px; border-top: none; border-right: none; border-left: none; border-image: initial; border-bottom: 1pt solid windowtext; padding: 0.1in 9pt 0.1in 9.35pt;\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;text-align:center;line-height:normal;'><em><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>The specific statements shown in each section of this Job Description are not intended to be all-inclusive. &nbsp;They represent typical elements and criteria considered necessary to perform the job successfully. &nbsp;The job&rsquo;s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.</span></em></p></td></tr></tbody></table><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;text-align:center;'><em><span style='font-size:13px;line-height:107%;font-family:\"Arial\",sans-serif;'>&nbsp;</span></em></p></div></div></div></div>\n",
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