Customer Service Associate

{
  "content_hash": "32ab58175e28dd9ee73980c24c356f0b12b4934c06584464f346124f32d7c575",
  "source_hash": "c70b813f9cc223e01905e9437f274f912172f87d3601000c4c03eb48b8746170",
  "last_changed_at": "2026-06-06T13:09:33.800Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Panama City Beach, FL, US, Panama City Beach, FL",
    "city": "Panama City Beach",
    "region": "FL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 14,
  "salary_min": 10,
  "inferred_at": "2026-06-06T13:09:33.786Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Panama City Beach, FL, US, Panama City Beach, FL",
      "city": "Panama City Beach",
      "region": "FL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "links": [],
    "itemID": "9151827371818_1",
    "postDate": "2021-05-04T00:34:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 14,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 10,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Part Time"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2021-05-04T00:34Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T09:09Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "332401"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Sales "
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "10 To 14 (USD) Hourly"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Customer Service Associate",
    "clientRequisitionID": "1047",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Panama City Beach",
          "postalCode": "32413",
          "countrySubdivisionLevel1": {
            "codeValue": "FL"
          }
        },
        "nameCode": {
          "shortName": " Panama City Beach, FL, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><strong>Pay: $10.00 - $14.00/hour based on experience<br></strong></div><p><br></p><p><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">I LOVE SUGAR is hiring for a Customer Service Associate to join the team at our Panama City Beach, FL location.&nbsp;</span></p><div>&nbsp;<link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><div><p style='font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 13.3333px; letter-spacing: normal; font-weight: 400; line-height: 1.43; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: 'times new roman',serif;\">Much more than a candy store, I LOVE SUGAR takes the candy we all LOVE and delivers a magical and breathtaking experience. A state-of-the-art design including patented custom fixtures and attention to extreme detail, is what we believe makes shoppers often refer to I LOVE SUGAR as the Apple store of candy.&nbsp;</span><span style=\"font-family: 'times new roman',serif;\">A 55&#39; mega candy wall, Candy Mosaics and other Art completely made out of candy are all found throughout the space which creates a candy museum-like experience. We make candy heART.&nbsp;</span><span style=\"font-family: 'times new roman',serif;\">Combine that with every type of candy imaginable, mix it with love and an iconic brand, I LOVE SUGAR was born.</span></p><p style='font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 13.3333px; letter-spacing: normal; font-weight: 400; line-height: 1.43; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: 'times new roman',serif;\"><br><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Overall Job Function: Optimizes the store&acute;s success by providing the customers with the greatest customer experience.</span>&nbsp;</span></p><p><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Job Responsibility including but not limited to:</span>&nbsp;</span><span style=\"font-family: 'times new roman',serif;\">&nbsp;</span></p><p style=\"text-align:start;\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Customer Service</span> &nbsp;</span></p><ul><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Provide excellent customer service according to I LOVE SUGAR standards.</span>&nbsp;</span></li><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Answer phones courteously and promptly.</span> &nbsp;</span></li></ul><p style=\"text-align:start;\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Job Knowledge</span> &nbsp;</span></p><ul><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Actively work with products, including processing, stocking, replenishing, rotating, displaying and merchandising per I LOVE SUGAR guidelines.</span>&nbsp;</span></li><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Run POS register, report and handle all required transactions, issue receipts and pack merchandise.</span>&nbsp;</span></li><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Receive, open and unpack merchandise shipments.</span> &nbsp;</span></li></ul><p style=\"text-align:start;\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Efficiency</span> &nbsp;</span></p><ul><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Execute reductions, price changes, transfers and cash register routines.</span>&nbsp;</span></li><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Utilize established I LOVE SUGAR policies and procedures to assist in asset protection and safety for the store and partner with store management as needed.</span> &nbsp;</span></li></ul><p style=\"text-align:start;\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Team Player</span> &nbsp;</span></p><ul><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Work effectively with team members to ensure the selling floor, cash point, and stockroom are clean and well maintained per I LOVE SUGAR store standards.</span>&nbsp;</span></li><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Adhere to I LOVE SUGAR values and internal standards policies and procedures contained in the company Employee Handbook.</span> &nbsp;</span></li></ul><p style=\"text-align:start;\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Minimum Candidate Qualifications:</span> &nbsp;</span></p><ul><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">High School graduate or equivalent preferred</span>&nbsp;</span></li><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">6 months of experience in customer service, retail industry preferred</span>&nbsp;</span></li><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Ability to lift in excess of 30 pounds</span>&nbsp;</span></li><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items for a short distance</span>&nbsp;</span></li><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Ability to climb a ladder and use a step stool</span> &nbsp;</span></li></ul><p style=\"text-align:start;\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Competencies:</span> &nbsp;</span></p><ul><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Excellent customer service skills</span>&nbsp;</span></li><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Ability and willingness to run a cash register</span>&nbsp;</span></li><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Good communication and organizational skills</span>&nbsp;</span></li><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Ability to multitask in a fast-paced environment</span>&nbsp;</span></li><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Ability to take initiative to complete tasks and solve problems</span>&nbsp;</span></li><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Ability to meet deadlines</span>&nbsp;</span></li><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Ability to manage time and prioritize</span>&nbsp;</span></li><li dir=\"auto\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">Must be able to work a flexible work schedule including nights and weekends</span> &nbsp;</span></li></ul><p style=\"text-align:start;\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">We offer flexible schedules, and an amazing employee discount program for cell phone plans, gym memberships, travel, and more!</span>&nbsp;</span></p><p style=\"text-align:start;\"><span style=\"font-family: 'times new roman',serif;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 14px;\">If this sounds like you, please apply here and let&rsquo;s grow together!</span>&nbsp; &nbsp;</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9151827371818_1",
    "postDate": "2021-05-04T00:34:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 14,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 10,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Part Time"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2021-05-04T00:34Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T09:09Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "332401"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Sales "
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "10 To 14 (USD) Hourly"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Customer Service Associate",
    "clientRequisitionID": "1047",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Panama City Beach",
          "postalCode": "32413",
          "countrySubdivisionLevel1": {
            "codeValue": "FL"
          }
        },
        "nameCode": {
          "shortName": " Panama City Beach, FL, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/332401?cid=212022cb-a84c-4e29-939c-a1be66b87409&ccId=19000101_000002&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 16694
  },
  "detail_errors": []
}