Senior Account Manager, West Coast Region

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    "description": "<p><span style=\"font-family:'Times New Roman',serif\"><strong><span style=\"font-family:Arial,sans-serif\">POSITION SUMMARY&nbsp;</span></strong></span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">The Senior Account Manager has full command of an assigned book of Allied clients. The position involves management of group health plans which are self-funded. This position serves as a direct resource to Allied&rsquo;s Account Management Teams and specifically the Account Executive who acts as team lead. The Senior Account Manager will help identify appropriate carriers, managed care networks, manage the new business implementation process, preparing and submitting reporting for key accounts, implement plan changes, perform client presentations and review plan performance. Communicating compliance requirements and evaluating benefit plans is essential. The position is responsible for the overall client satisfaction of the account.</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><strong><span style=\"font-family:Arial,sans-serif\">ESSENTIAL FUNCTIONS</span></strong></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Act as the liaison between the client/broker and Allied Executives and various Allied Departments involved with the benefit plan.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Provide communication and services to clients and brokers regarding ACA compliance, claim issue resolution, reporting, industry related and legislative information.&nbsp;</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Conduct quarterly meetings to review plan performance reporting and build Allied/client relationship and ensure client satisfaction.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Implement and manage new client implementations, lead implementation meetings to team of managers, provide follow up on open or missing items to complete the installation.&nbsp;</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Communicate plan changes internally about plan design changes, contract specifications, accounting/billing, and any vendor partner changes.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Prepare and host Employee Presentations, Administrative Procedures Training, Web Site Training, Benefit Management Reporting and analysis.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Troubleshoot, identify and improve internal processes with various Allied departments.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Produce and analyze Ad Hoc reporting when requested from the client/broker/Account Executive.&nbsp;</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Cross sell various Allied services a client may not be utilizing currently.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Ability to present renewals on existing Allied business.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Manage a mature, complex block of business which contains large, complicated benefit plan designs, multi-location claims and billing structures and includes benefit plan partners outside of Allied&rsquo;s recommendation.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Additional duties as assigned.</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><strong><span style=\"font-family:Arial,sans-serif\">EDUCATION</span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Bachelor&rsquo;s degree or equivalent experience required.</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><strong><span style=\"font-family:Arial,sans-serif\">EDUCATION AND SKILLS&nbsp;&nbsp;</span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">At least 5 years as an Account Manager required</span></span></li>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">3- 5 years of experience with group health insurance required</span></span></li>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Experience with self-funded health plans is preferred but not required&nbsp;</span></span></li>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Strong written and verbal communication skills required.</span></span></li>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Intermediate level work experience with Microsoft Office, Word, and Excel Access and Power Point software applications.</span></span></li>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Public Speaking and an ability to present information regarding benefits and compliance.</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><strong><span style=\"font-family:Arial,sans-serif\">POSITION COMPETENCIES</span></strong></span></p>\n\n<ul>\n\t<li>\n\t<p>Accountability&nbsp;</p>\n\t</li>\n\t<li>\n\t<p>Analytical Thinking&nbsp;</p>\n\t</li>\n\t<li>\n\t<p>Collaboration&nbsp;</p>\n\t</li>\n\t<li>\n\t<p>Communication&nbsp;</p>\n\t</li>\n\t<li>\n\t<p>Customer Focus&nbsp;</p>\n\t</li>\n\t<li>\n\t<p>Functional Expertise&nbsp;</p>\n\t</li>\n\t<li>\n\t<p>Initiative&nbsp;</p>\n\t</li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><strong><span style=\"font-family:Arial,sans-serif\">CERTIFICATES AND LICENSES&nbsp;</span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Life and Health Insurance Producers license preferred</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><strong><span style=\"font-family:Arial,sans-serif\">PHYSICAL DEMANDS&nbsp;</span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">This role requires long periods of typing, sitting, and computer work</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><strong><span style=\"font-family:Arial,sans-serif\">WORK ENVIRONMENT</span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Remote</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive</span><span style=\"font-family:Calibri,sans-serif\">.</span></span></p>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.</span></span></p>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Compensation is not limited to base salary.&nbsp; Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life and Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.</span></span></p>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time.&nbsp; All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process.&nbsp; It is at the Company&#39;s discretion to determine what pay is provided to a candidate within the range associated with the role.</span></span></p>\n",
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