Automotive Service Manager

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    "raw": "Fontana, CA, US",
    "city": "Fontana",
    "region": "CA",
    "country": "United States",
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    "datePosted": "2026-06-16T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>The<strong> Automotive Service Manager</strong> manages all service-related staff to ensure a satisfactory customer experience. This individual is responsible for the training and development of all service staff. The<strong> Automotive Service Manager </strong>serves as the liaison between the store and Support Service to ensure that Store Performance Expectation (SPE) objectives and customer satisfaction are obtained.</p>\n<p> </p>\n<p>The ideal candidate has at least two or more year of  Automotive Dealership Service Management experience or large facility experience, an unrestricted California driver's license and a clean driving record, excellent leadership ability with a strong understanding of automotive service operations. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.</p>\n<p> </p>\n<p> </p>\n<p><strong>HOW WE INVEST AND SUPPORT OUR TEAM MEMBERS:</strong></p>\n<p>we strive to empower our Team Members to be team-centric and self-motivated in their work. We offer –</p>\n<ul>\n <li>Full Benefit Package.</li>\n <li>Company-paid Vacation and Holidays.</li>\n <li>Competitive Pay and Discretionary Bonus opportunities.</li>\n <li>A supportive and positive space for you to grow and expand your career development.</li>\n</ul>\n<p> </p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Train, develop and motivate the service department staff and monitor their performance.</li>\n <li>Forecast goals and objectives for the department and ensure they are met.</li>\n <li>Develop and monitor budgets for the service department and keep Service Director informed of variances.</li>\n <li>Ensure that the service department meets all customer satisfaction (CSI) and financial goals.</li>\n <li>Ensure proper repair techniques are being used.</li>\n <li>Schedule training as necessary to properly repair and service vehicles.</li>\n <li>Stay up to date on product changes and new products.</li>\n <li>Ensure that all necessary shop equipment is in proper and safe working condition.</li>\n <li>Understand and comply with federal, state and local regulations that affect service department operations, such as hazardous waste disposal, OSHA right-to-know, etc.</li>\n <li>Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.</li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li><strong>Two or more year’s Automotive Dealership Service Management experience a MUST!</strong></li>\n <li><strong>Jeep, Chrylser, Dodge Ram experience PREFERRED!</strong></li>\n <li>Experience managing 15+ employees proffered.</li>\n <li>Excellent customer satisfaction skills.</li>\n <li>Professional appearance and work ethic.</li>\n <li>Bilingual- a plus</li>\n <li>Computer proficiency, including Microsoft Office: E-mail, Excel, and Word.Ability to work independently and be self-motivated.</li>\n <li>Great attitude with a high-energy personality.</li>\n <li>Strong understanding of automotive service operations, including service processes, repair procedures, and dealership systems.</li>\n <li>Excellent leadership and interpersonal skills, with the ability to motivate and inspire team members to deliver exceptional performance and customer service.</li>\n <li>Proficiency in using dealership management software (DMS), CRM systems, and other technology tools to manage service operations and analyze performance data.</li>\n <li>Sound decision-making and problem-solving abilities, with a customer-focused mindset and a commitment to exceeding customer expectations.</li>\n <li>Knowledge of industry regulations, safety standards, and best automotive service and repair practices.</li>\n <li>Valid California Driver's License with a satisfactory Department of Motor Vehicle driving record</li>\n <li> </li>\n</ul>",
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          "addressRegion": "CA",
          "streetAddress": "16272 S Highland Ave",
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    "validThrough": "2026-07-11T04:00:00.000Z",
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      "name": "Fontana Chrysler, Dodge, Ram, Jeep",
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    "occupationalCategory": "Service"
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