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Home › Companies › 340981d8 E3b1 4d14 850e Ac2e62cb006a 19000101 000001 › NON-CLINICAL CARE NAVIGATOR - ONCOLOGY

NON-CLINICAL CARE NAVIGATOR - ONCOLOGY

340981d8 E3b1 4d14 850e Ac2e62cb006a 19000101 000001 · Maumee, OH, US, Maumee, OH · Deleted · ADP Workforce Now Recruiting

Job facts

FieldValue
Company340981d8 E3b1 4d14 850e Ac2e62cb006a 19000101 000001
TitleNON-CLINICAL CARE NAVIGATOR - ONCOLOGY
Normalized title-
Department / team-
LocationMaumee, OH, United States
Work model-
Employment typeFull Time
Salary-
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-28 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-04

Related slices

PageWhat it containsOpen
Company jobsActive postings from 340981d8 E3b1 4d14 850e Ac2e62cb006a 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Maumee.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company340981d8 E3b1 4d14 850e Ac2e62cb006a 19000101 000001
Source0937ce29-ad04-4ec7-b0cb-e35a2756b26e
ATS providerADP Workforce Now Recruiting

Description

General Summary The Non-Clinical Care Navigator’s (NCCN) primary responsibility is to enhance cancer care at the community level. Using a combination of communication strategies, the NCCN will assist cancer patients to anticipate, identify, and overcome barriers within the health care system, including understanding their diagnosis, coordinating their treatment plans, seeking assistance for appropriate social services, and communicating with their treatment team, family, and significant others. The NCCN uses knowledge of one’s role and the roles of other health care professionals to appropriately screen for barriers to access, and to address the needs of the patients served to optimize health and wellness and to increase patient and provider satisfaction. Works under the supervision of the Manager of Patient Intake. Essential Duties & Responsibilities Consistently arrives at work on time and adheres to regular work schedule. Takes extreme ownership of assigned patients in the Care Navigation program. Handed off by New Patient Scheduling as the main point of contact for the patient and family members for support and questions, & connects across the continuum of care. Performs follow up calls (at predetermined touchpoints) after patient visits to discuss the plan of action created with clinic staff, ensure all follow up appointments are scheduled, and answer / triage any remaining questions. Performs comprehensive screening for barriers to access, distress level, and comprehension of diagnosis. Assists patients with referrals to outside resources and care coordination as needed. Advocate for patients by maintaining close & professional relationships with the multidisciplinary team, including frequent one-on-one communication with Providers. Enroll and maintain patients in Management and/or Value-Based Programs. Assist in developing, implementing and maintaining strategic innovative initiatives to improve efficiency, workflows, data collection, value-based metrics, and quality of patient care. Cross-train to handle most patient needs without non-clinical support (scheduling, call center, registration). Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. George Washington University Navigation Training Completion required within 30 days of employment. Acquires and maintains strong knowledge of local, state, and national cancer-related resources and services to assist cancer patients and their families to manage their disease and its impact on daily living. Develops and maintains positive strong communication within the organization. Other Essential Duties May Include but Are Not Limited To Other duties as assigned. Knowledge, Skills & Abilities Required Required: Consistently arrives at work in appropriate/professional attire. Completes all tasks within established time frame. Adheres to all clinic policies and procedures. Three years of experience directly related to the duties and responsibilities specified. Basic understanding of medical terminology, health care systems, and physician scheduling. Knowledge of environment and systems in which patients receive care. Excellent written and verbal communication skills. Knowledge and skill with common office software applications and electronic medical records. Detail-oriented. Employ active listening and remain solutions –oriented in interactions with patients, families, and members of the health care team. Demonstrate empathy, integrity, honesty, and compassion in difficult conversations. Apply knowledge of the difference in roles between clinically licensed and non-licensed professionals, and act within professional boundaries. Compliance with the Code of Ethics and Guide for Professional Conduct. Requires travel between locations. Education: Preferred: Three to Five years’ experience in a clinical setting assisting patients to screen for barriers to access, and locate resources.

Full job record

Job ID9575b75d974e6ffe2638457b483406b482017e08
Org ID38c6a273-235d-49b8-948e-a4c998e0e30d
Source ID0937ce29-ad04-4ec7-b0cb-e35a2756b26e
Board ID0937ce29-ad04-4ec7-b0cb-e35a2756b26e
Provideradp_workforcenow
Provider Job Key590316
TitleNON-CLINICAL CARE NAVIGATOR - ONCOLOGY
Normalized Title—
Statusdeleted
Activeno
Location TextMaumee, OH, US, Maumee, OH
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionOH
CityMaumee
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=340981d8-e3b1-4d14-850e-ac2e62cb006a&ccId=19000101_000001&lang=en_US&type=JS&jobId=590316&jwId=9203127441926_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=340981d8-e3b1-4d14-850e-ac2e62cb006a&ccId=19000101_000001&lang=en_US&type=JS&jobId=590316&jwId=9203127441926_1
First Seen At2026-05-31 18:11:32Z
Last Seen At2026-06-04 08:55:50Z
Last Checked At2026-06-06 12:37:48Z
Last Changed At2026-06-06 12:37:48Z
Inactive At2026-06-06 12:37:48Z
Source Posted At2026-05-28 20:12:00Z
Source Updated At—
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=adp_workforcenow/board=340981d8-e3b1-4d14-850e-ac2e62cb006a|19000101_000001/date=2026-06-04/2026-06-04T08-55-48-428Z-4c922f68c1636732e83c157b7eae3cb0afa87013c2470a09c76c7a10871672ab.json
Event Fields
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  "active_status": "deleted"
}
Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;' data-pasted=\"true\"><strong><span style=\"font-size: 16px; font-family: georgia, serif;\"><u>General Summary</u></span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: georgia, serif; font-size: 16px;\">The Non-Clinical Care Navigator&rsquo;s (NCCN) primary responsibility is to enhance cancer care at the community level. Using a combination of communication strategies, the NCCN will assist cancer patients to anticipate, identify, and overcome barriers within the health care system, including understanding their diagnosis, coordinating their treatment plans, seeking assistance for appropriate social services, and communicating with their treatment team, family, and significant others. The NCCN uses knowledge of one&rsquo;s role and the roles of other health care professionals to appropriately screen for barriers to access, and to address the needs of the patients served to optimize health and wellness and to increase patient and provider satisfaction.&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: georgia, serif; font-size: 16px;\"><br></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: georgia, serif; font-size: 16px;\">Works under the supervision of the Manager of Patient Intake.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: georgia, serif; font-size: 16px;\"><br></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: georgia, serif; font-size: 16px;\"><strong><u>Essential Duties &amp; Responsibilities</u></strong></span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Consistently arrives at work on time and adheres to regular work schedule.</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Takes extreme ownership of assigned patients in the Care Navigation program.</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Handed off by New Patient Scheduling as the main point of contact for the patient and family members for support and questions, &amp; connects across the continuum of care.</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Performs follow up calls (at predetermined touchpoints) after patient visits to discuss the plan of action created with clinic staff, ensure all follow up appointments are scheduled, and answer / triage any remaining questions.</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Performs comprehensive screening for barriers to access, distress level, and comprehension of diagnosis.</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Assists patients with referrals to outside resources and care coordination as needed.</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Advocate for patients by maintaining close &amp; professional relationships with the multidisciplinary team, including frequent one-on-one communication with Providers.</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Enroll and maintain patients in Management and/or Value-Based Programs.</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Assist in developing, implementing and maintaining strategic innovative initiatives to improve efficiency, workflows, data collection, value-based metrics, and quality of patient care.</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Cross-train to handle most patient needs without non-clinical support (scheduling, call center, registration).</li></ul></div><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.&nbsp;<ul style=\"margin-bottom: 0in; margin-top: 0in; font-family: initial; font-size: initial;\" type=\"circle\"><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: georgia, serif;\">George Washington University Navigation Training Completion required within 30 days of employment.</li></ul></li></ul><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Acquires and maintains strong knowledge of local, state, and national cancer-related resources and services to assist cancer patients and their families to manage their disease and its impact on daily living.</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Develops and maintains positive strong communication within the organization.</li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: georgia, serif; font-size: 16px;\"><br></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: georgia, serif; font-size: 16px;\"><strong><u>Other Essential Duties May Include but Are Not Limited To</u></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Other duties as assigned.</li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: georgia, serif; font-size: 16px;\"><br></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: georgia, serif; font-size: 16px;\"><strong><u>Knowledge, Skills &amp; Abilities Required</u></strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: georgia, serif; font-size: 16px;\"><em>Required:</em></span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Consistently arrives at work in appropriate/professional attire.</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Completes all tasks within established time frame.</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Adheres to all clinic policies and procedures.</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Three years of experience directly related to the duties and responsibilities specified.</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Basic understanding of medical terminology, health care systems, and physician scheduling.</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Knowledge of environment and systems in which patients receive care.&nbsp;</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Excellent written and verbal communication skills.&nbsp;</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Knowledge and skill with common office software applications and electronic medical records.</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Detail-oriented.&nbsp;</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Employ active listening and remain solutions &ndash;oriented in interactions with patients, families, and members of the health care team.&nbsp;</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Demonstrate empathy, integrity, honesty, and compassion in difficult conversations.&nbsp;</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Apply knowledge of the difference in roles between clinically licensed and non-licensed professionals, and act within professional boundaries.&nbsp;</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Compliance with the Code of Ethics and Guide for Professional Conduct.</li><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Requires travel between locations.&nbsp;</li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: georgia, serif; font-size: 16px;\"><em>&nbsp;</em></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: georgia, serif; font-size: 16px;\"><em>&nbsp;</em></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: georgia, serif; font-size: 16px;\"><em>Education:</em></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: georgia, serif; font-size: 16px;\"><em>&nbsp;</em></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: georgia, serif; font-size: 16px;\"><em>&nbsp;</em></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: georgia, serif; font-size: 16px;\"><em>Preferred:</em></span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in; font-size: 16px; font-family: georgia, serif;\">Three to Five years&rsquo; experience in a clinical setting assisting patients to screen for barriers to access, and locate resources. </li></ul></div></div>\n",
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