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"requisitionDescription": "\n <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.43.16/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.43.16/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n <div class=\"fr-view\">\n <div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.43.16/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.43.16/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.43.16/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.43.16/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.39.8/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.39.8/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.36.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> </div><h4 id=\"isPasted\" style='margin-top:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:0in;font-size:21px;font-family:\"Arial\",sans-serif;color:black;'>JOB DESCRIPTION: Service Specialist</h4><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border-collapse:collapse;\"><tbody><tr><td style=\"width: 1.2in;padding: 0in 5.4pt;vertical-align: top;\" valign=\"top\" width=\"18.225039619651348%\"><h5 style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;color:black;'>Position Purpose</h5></td><td style=\"width: 387pt;padding: 0in 5.4pt;vertical-align: top;\" valign=\"top\" width=\"81.77496038034866%\"><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">The Service Specialist position is a non-exempt hourly rate plus commission that is the first impression of high-class service to our guests. The Service Specialist’s primary responsibility is to be present at the kiosk in order to provide every guest with a warm welcome and friendly smile. They are responsible to introduce the MCCW Unlimited Membership plans to every guest, answer questions and assist guests with enrolling into the membership of their choice. In addition, the Sales Specialist must also conduct safety inspections and preps every vehicle for the wash tunnel, identifies pre-existing and potential damage issues, optimizes the guest experience by providing safety instructions and directions to the tunnel entrance. Commission is based on sales made per the local sales commission program. </span></p></td></tr></tbody></table><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;border:none;border-top:solid windowtext 1.0pt;padding:1.0pt 0in 0in 0in;margin-left:1.2in;margin-right:0in;'><p style='margin-top:12.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;border:none;padding:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\"> </span></p></div><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border-collapse:collapse;\"><tbody><tr><td style=\"width: 1.2in;padding: 0in 5.4pt;vertical-align: top;\" valign=\"top\" width=\"18.225039619651348%\"><h5 style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;color:black;'>Reports To</h5></td><td style=\"width: 387pt;padding: 0in 5.4pt;vertical-align: top;\" valign=\"top\" width=\"81.77496038034866%\"><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Location General Manager, CW Manager/ Assistant, Manager on Duty</span></p></td></tr></tbody></table><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;border:none;border-top:solid windowtext 1.0pt;padding:1.0pt 0in 0in 0in;margin-left:1.2in;margin-right:0in;'><p style='margin-top:12.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;border:none;padding:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\"> </span></p></div><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border-collapse:collapse;\"><tbody><tr><td style=\"width: 1.2in;padding: 0in 5.4pt;vertical-align: top;\" valign=\"top\" width=\"18.225039619651348%\"><h5 style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;color:black;'>Major Tasks & Responsibilities</h5></td><td style=\"width: 387pt;padding: 0in 5.4pt;vertical-align: top;\" valign=\"top\" width=\"81.77496038034866%\"><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Duties include but are not limited to:</span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left:0in;\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Provide excellent quality and customer service at all times</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Follow all MCCW/CMC Operations and Express Carwash Associate & Service Specialist Training </span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Follow Safety Standards per the operations and safety manuals at all times</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Always be at their job station awaiting incoming guests</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Promptly greet or acknowledge incoming guests</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Enthusiastically greet each guest with excitement and a smile</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Offer, explain and recommend Monthly Unlimited Memberships to every guest that is not a member currently</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Prep vehicle for the tunnel by taping pre-existing or potential damage areas of the vehicle</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Input guest order into the kiosk/paystation/handheld tablet</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Properly complete the wash and damage tickets IAW SA Training</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Instruct guests on use of the kiosk/paystation</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Assist guests with processing cash and credit transactions in the paystation/kiosk</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Maintain a clean and safe work area at all times</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Keep work area stocked with needed supplies/sales brochures</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Perform opening/closing duties per the Express CW Assoc Training</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Perform tunnel cleaning at closing per site protocol/manager assignment</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Help maintain overall site appearance (clean lot, windows, bathrooms, lobby, tunnel walls/floors/ arches/ equipment, reclaim trough –“pit”; minor painting, lawn/flower/landscape care)</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Inform management of any issues that arise (safety, mechanical, damages, cleanliness, guest/customer service, etc.)</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Any other CMC job task or duties assigned by Management</span></li></ul></div></td></tr></tbody></table><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;border:none;border-top:solid windowtext 1.0pt;padding:1.0pt 0in 0in 0in;margin-left:1.2in;margin-right:0in;'><p style='margin-top:12.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;border:none;padding:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\"> </span></p></div><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border-collapse:collapse;\"><tbody><tr><td style=\"width: 1.2in;padding: 0in 5.4pt;vertical-align: top;\" valign=\"top\" width=\"18.225039619651348%\"><h5 style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;color:black;'>Job Requirements</h5></td><td style=\"width: 387pt;padding: 0in 5.4pt;vertical-align: top;\" valign=\"top\" width=\"81.77496038034866%\"><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Job Requirements include but are not limited to:</span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left:0in;\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Follow/comply with Mr. Clean/CMC Handbook, Policies, Procedures, Code of Conduct and Appearance/Uniform Standards IAW Orientation and Training</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Abide to the No Cell Phone in the work area policy</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Follow all Operational Procedures/Chemical Handling per Safety and Operations Manual</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Maintain good attendance/punctuality practices</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Abide by the Honesty Policy</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Be certified to perform Service Specialist job duties by completing and passing the Express CW Associate (ECWA) Training curriculum.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Complete the ECWA curriculum in the LMS to qualify to receive commission </span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Always be at your work station with tools in hand awaiting the next guest</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Shift between “Modes” as business volume fluctuates during the day</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Maintain high guest productivity using bumper to bumper loading principles</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Professionally greet every guest with a smile </span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Deliver high level of quality customer service to every guest</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Offer, recommend and assist guests with Unlimited Memberships sales</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Inspect and prep every vehicle for the tunnel IAW ECWA Training</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Greet and thank every guest </span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Energetic, sense of urgency, bounce in your step</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Flexible work schedule (days, nights, weekends, holidays)</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Update personal contact information when it changes phone, address, etc.) </span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Strong Work Ethic</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;color:black;color:black;\">Position requires you to perform job duties based on the CMC standards, damages incurred for failure to follow procedures, poor mystery shop survey scores and not attending mandatory meetings – will cause a reduction/loss of commissions</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;margin-left:.5in;'><span style=\"font-size:15px;\"> </span></p></td></tr></tbody></table><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;border:none;border-top:solid windowtext 1.0pt;padding:1.0pt 0in 0in 0in;margin-left:1.2in;margin-right:0in;'><p style='margin-top:12.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;border:none;padding:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\"> </span></p></div><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border-collapse:collapse;\" width=\"631\"><tbody><tr><td style=\"width: 1.2in;padding: 0in 5.4pt;vertical-align: top;\" valign=\"top\" width=\"18.225039619651348%\"><h5 style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;color:black;'>Scheduling, Weather, Lunch Breaks</h5></td><td style=\"width: 387pt;padding: 0in 5.4pt;vertical-align: top;\" valign=\"top\" width=\"81.77496038034866%\"><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left:0in;\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Work Schedules are posted and copies are available no later than the Sunday before the work week is to start.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">It is the associate’s responsibility to obtain a copy of the current week and upcoming week work schedule</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Requests for specific days off must be submitted in writing to your manager a minimum of one (1) week in advance.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">The Carwash business is a weather driven business and all work is done outdoors in all types of weather therefore no hours can be guaranteed</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">All associates are expected to work their scheduled hours except in cases of severe weather conditions.</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\"> </span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">We do our best to communicate prior to your shift if we are changing the operating hours of the day, splitting shifts or not requiring you to work at all. Inclement </span><span style=\"font-size:14px;\">weather is to be expected throughout the spring, summer, fall and winter months of the car wash business.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:14px;\"> </span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:14px;\">Associates are required to follow the company’s procedure and policy when any type of inclement weather (such as rain/snow days) affects the location’s opening time schedule;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:14px;\"> </span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><ol style=\"margin-bottom:0in;list-style-type: undefined;margin-left:0in;\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:14px;\">Management from your location will be responsible for contacting associates that are scheduled to work that day. The management will either indicate if the location is delaying the opening operation time or if the location will be closed for business that day.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:14px;\">If you do not receive a call from your manager before the start of your shift, you are required to report to work or you must contact your manager directly to determine the business’s opening time. The responsibility is then placed on the associate to contact management.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:14px;\">If an associate does not make contact with management or decides they are not reporting to work based on the weather, the associate will be subject to disciplinary action up to and including termination. Not reporting to work a scheduled shift on an “inclement weather” day will be treated as a “no call, no show” for your shift.</span></li></ol></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\"> </span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:13px;\">Lunch Breaks: we do our best to allow associates the opportunity to eat lunch and have a break. Our guests dictate our work load so there is no guaranteed time that associates will be allotted for a scheduled lunch/break. Lunch breaks, when given are to be 30 minutes off the clock.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:13px;\"> </span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:13px;\">Associates are not required to be available or wait on the car wash property when not clocked in on the company time clock when there is a delay in the opening time, inclement weather days, associate lunch/breaks or other business operating issues</span><span style=\"font-size:15px;\">.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\"> </span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">____________________________________________________________________</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\"> </span></p></td></tr><tr><td style=\"width: 1.2in;padding: 0in 5.4pt;vertical-align: top;\" valign=\"top\" width=\"18.225039619651348%\"><h5 style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;color:black;'>Physical Job Requirements</h5></td><td style=\"width: 387pt;padding: 0in 5.4pt;vertical-align: top;\" valign=\"top\" width=\"81.77496038034866%\"><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left:0in;\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:13px;\">Ability to work outdoors in all weather conditions and seasons (heat of the summer, cold of the winter)</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:13px;\">Be on your feet for extended periods of time/the entire work shift </span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:13px;\">Physically able to bend, stoop, squat, kneel, reach, step to perform job duties</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:13px;\"> </span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:13px;\">___________________________________________________________________________</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\"> </span></p></td></tr><tr><td style=\"width: 1.2in;padding: 0in 5.4pt;vertical-align: top;\" valign=\"top\" width=\"18.225039619651348%\"><h5 style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;color:black;'>Minimum Qualifications</h5></td><td style=\"width: 387pt;padding: 0in 5.4pt;vertical-align: top;\" valign=\"top\" width=\"81.77496038034866%\"><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left:0in;\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Must be a minimum of 16 years of age</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\">Car Wash Experience is a plus</span></li></ul></div></td></tr></tbody></table><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;border:none;border-top:solid windowtext 1.0pt;padding:1.0pt 0in 0in 0in;margin-left:1.2in;margin-right:0in;'><p style='margin-top:12.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;border:none;padding:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-size:15px;\"> </span></p></div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.36.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p id=\"isPasted\" style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p></div></div></div></div></div></div></div></div></div></div></div></div>\n </div>\n \n",
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